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Mediclinic Southern Africa is a private hospital group operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multi-disciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently opera...
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Job Description
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.
MAIN PURPOSE OF JOB
- To deliver safe, basic nursing care according to Scope of Practice
KEY RESPONSIBILITY AREAS
- Deliver basic nursing care in collaboration with the multidisciplinary team
- Identify, prevent and report risks to ensure patient safety
- Contribute to a positive patient experience by assisting in the creation of a conducive environment
- Provide accurate and comprehensive records of all nursing interventions
- Participate in creating a learning environment that builds staff competence
- Ensure that all utilised stock and equipment are accurately charged
Required Education
ESSENTIAL EDUCATION
- Enrolled Nurse Auxiliary Certificate
DESIRED EDUCATION
- Continuous Professional Development (CPD) courses for specific speciality areas
Required Experience
ESSENTIAL MINIMUM EXPERIENCE
DESIRED EXPERIENCE: 1 year post qualification experience
Required Job Skills And Knowledge
- Infection prevention and control (IPC) principles and protocols
- Scope of practice for enrolled nurse auxiliaries
- Scientific nursing principles and process
- Patient assessment skills
- Nursing processes and procedures
- Computer literate (Microsoft Office)
- Relevant nursing legislation
- Risk identification
- Basic life support trained
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Job Description
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.
MAIN PURPOSE OF JOB
- To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
KEY RESPONSIBILITY AREAS
- Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
- Identify and prevent financial risks by adhering to policies and procedures
- Ensure an effective discharge process as per the Patient Administration Manual
- Maintain patient confidentiality
Required Education
ESSENTIAL EDUCATION: Grade 12 or equivalent
DESIRED EDUCATION: None
Required Experience
ESSENTIAL MINIMUM EXPERIENCE: None
DESIRED EXPERIENCE
- Reception administration experience; Experience in a private healthcare facility
Required Job Skills And Knowledge
- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission; Bed functions; Preparation for next day and discharge processes
- Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- Computer literate (Microsoft Office)
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Workmans Compensation Act (WCA) processes; procedures and policies
- Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
go to method of application »
Job Description
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.
MAIN PURPOSE OF JOB
To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams.
KEY RESPONSIBILITY AREAS
- Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge
- Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers
- Fulfil a patient liaison role throughout the delivery of the Care Expert product
- Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
- Drive a culture of improvement, quality and cost efficiency
- Ensure effective communication and empowerment around value based care within the units
Required Education
Degree / Diploma in General Nursing
or
B-degree in ancillary services
Required Experience
5 years’ experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting
or
Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)
Required Job Skills And Knowledge
- Pharmacology, including Clinical pharmacy and antimicrobial stewardships
- Clinical information capturing and data analytics
- Cost per event management
- Nursing care within an acute-care setting
- Evidence-based practice and guidelines
- Computer literacy (MS Office)
- Risk identification and supporting protocols, e.g. IPC
- Clinical pathways
go to method of application »
Job Description
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.
MAIN PURPOSE OF JOB
- To manage and coordinate all telephonic communication and systems within the hospital in a professional manner to ensure efficient and effective communication on behalf of Mediclinic
KEY RESPONSIBILITY AREAS
- Operate the hospital Telephone system daily as per policy and procedure
- Attend to all calls timeously in a professional manner ensuring that client expectations are exceeded
- Ensure patient confidentiality is maintained as per policy and procedure
- Check the Hospital alarm system daily and notify the relevant department in case of an emergency as per the Alarm Emergency Manual
- Follow the Hospital Emergency Preparedness Process in the event of an emergency as per Disaster and Emergency Plan
Required Education
ESSENTIAL EDUCATION: Grade 12 or equivalent
DESIRED EDUCATION: None
Required Experience
ESSENTIAL MINIMUM EXPERIENCE: None
DESIRED EXPERIENCE Experience in private healthcare or similar environment; Switchboard operations and systems; hospital emergency procedures
Required Job Skills And Knowledge
- Computer literate (Microsoft Office)
- Hospital Disaster and Emergency processes; procedures and policies
- Switchboard systems and operations
Method of Application
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