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Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
About the Division
It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.
Rewarding career opportunities are available in:
- Human resources
- Information technology
- Marketing and Communications
- Financial support services, and much more.
As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.
Job Description
Main Purpose of the Job
- To support the internal communications team in ensuring that content on the digital displays in the Deloitte South Africa offices are designed and is broadcasting current and appropriate content without disruption as much as is possible.
- To further support the communications team on campaigns; administration tasks; research required; financial management of invoices and publication management and the development of social media assets.
Differentiators for this specific role
Operational Effectiveness
- Assisting in updating online communication platforms. This will include uploading of video content, pictures, content, etc.
- Work closely with the team in supporting the execution of the departments KPIs
- Providing communication support to the broader team in the form of updating databases, formatting documents and templates and record keeping.
- Assisting in providing support on video and social media content.
- Providing support on Public Relations, issuing press releases, maintaining PR database, issuing invites etc.
- Assisting with press enquiries.
- Providing support in the production of publication management, from sourcing and confirming information to supporting the design element.
- Responsible for ensuring that all invoices required for processing are captured correctly.
- Provide support in managing web-based applications applicable to the team.
- Build relationships with internal stakeholders, suppliers and the media.
- Monitor media coverage and advisory support.
Qualifications
Desired Qualifications
- Bachelors degree in PR/Journalism/Communication/English
Additional Information
Technical Competencies
- Basic technical knowledge in specific functional area
- Basic skills in analysis and report writing
- Experience in drafting of professional presentations and reports for review
- Proficient in MS Office suite
- Basic financial knowledge and understanding
Behavioural Competencies
- Good communication skills, both written and verbal
- Interpersonal and relationship building skills
- Desire to develop self
- Client delivery focus
- Adaptable
- Focus on quality and awareness of risk
- Problem solving ability
- Basic business acumen
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Job Description
Main Purpose of Job
Effective delivers Project Services (PS) administration services to the business (as per dedicated Service Line) for engagements that are simple or small in nature or in support of Service Lines that have large volumes but are less complex in nature
Ensure that PS processes are run correctly
Differentiators for this specific role
Project Services Accountants will be responsible for the end-to-end management of projects including, but not limited to:
- Assists Business in collating the required information (such as the project plan, billing schedule and resourcing) to open a project code
- Verifies accuracy and completeness of information required to open project codes
- Enforces compliance of governance requirements in the way that codes are opened
- Communicates code governance requirements to business as and where needed
- Escalates non-compliance to direct report
- Ensures that the correct contract type is selected in order for the correct revenue recognition methodology to be followed
- Oversees the code opening integration of Phoenix to SAP S/4HANA , and loads any additional information required by SAP
- Ensures timeous and accurate opening and closing of engagement codes (by self or Business if applicable)
- Manages time recording and expenses claims in relation to the pre-loaded project plan
- Manages billing based on the project plan and instruction from Business
- Submit zero rated/ exempt VAT invoices to the Regional Tax Hub for tax compliance checks
- Tracks unapproved expenses
- Tracks missing time sheets and unapproved overtime
- Reviews forecast revenue based on project plan, in line with firm policy
- Effect any required adjustments, based on instruction from Business, to the monthly forecast to ensure accurate revenue recognition
- Initiates credit notes on request from Business and submits to the Business Partner for review
- Ensures profit/loss impact of projects after project completion are reviewed and recognised correctly
- Assists Business with timeous project code closure
- Manages project code closure, with no activity, via a monthly ‘clean-up’ analysis
- Manages replacement of Project Owners (Manager, Billing Partner, Proxy, project leaders or AR Party) on SAP
- Resolves queries relating to project services data or process
- Provides assistance and system training to project leaders on SAP activities relating to WIP and revenue reviews, rebates, provisions and revenue recognition reconciliations
- Manages Project Services close over month-end
- Performs first-level revenue analysis and combined with cost analysis from the General Accounting Accountant, provides feedback to the Country/ Regional/ Service Line Business Partner/s on the results
Governance
- Communicates and updates the Project Services Specialist on Country/ Regional Project Services movements
- Attends Africa-wide: Project Services team meetings and training
- Complies with standardised processes and controls
Key Performance Area
Strategic Impact
- Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives
- Supports management in the implementation of change initiatives as directed
- Develops relationships with peer group in the client business to understand their business
- Participates in team efforts to find solutions to address issues in area of expertise that may enhance / renew service offerings to client
Client Impact: External / Internal
- Works collaboratively with own team and that of the client service line/area to deliver quality service in allocated tasks
- Proactively consults with senior/s on issues arising that may impact the broader deliverables of the team to clients
- Provides research output relating to thought leadership / technical matters on request from line management
Operational Effectiveness
- Raises areas of concern related to own/team delivery of service for discussion and resolution
- With minimal supervision, completes designated tasks for review by line, ensuring deadlines are met
- Provides line manager and team with detailed reporting on status of deliverables on a regular basis
- Remains aware of risk in area of expertise in alignment with Deloitte policies and processes
- Checks work for accuracy and professional presentation prior to submission for review
Development/Growth of Team
- Cultivates ability to give effective development feedback both upwards and to peers
- Actively works to address identified development areas
- Assists junior staff with day-to-day issues
Budgets / Profitability
- Effective use of time, equipment and resources
Qualifications
Minimum Qualifications
- Degree (Finance / Accounting)
Minimum Experience
Desired Qualifications
- Postgraduate qualification in Finance / Accounting
Desired Experience
Additional Information
Technical Competencies
- Sound technical knowledge in specific functional area
- Effective client interaction, analysis and project management skills
- Experience in drafting of presentations and reports for review
- Proficient in MS Office suite
- Basic financial knowledge and understanding
Behavioural Competencies
- Good communication skills, both written and verbal
- Interpersonal and relationship building skills
- Desire to develop self
- Client delivery focus
- Adaptable
- Focus on quality and awareness of risk
- Problem solving ability
- Displays business acumen
Leadership Capabilities
- Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
- Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
- Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders, towards the achievement of the firm’s pipeline and revenue targets.
- Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
- Talent development - Develops high-performing people and teams through challenging and meaningful opportunities
Professional Capabilities
- Knows the business and industry - Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices
- Manages to results - Takes responsibility for assigned areas and contributes to the successful realization of common goals
- Manages and executes projects - Prepares and manages work plans to ensure efficient and timely completion of work
- Solves problems - Identifies and solves problems objectively using analysis, experience and judgment
- Manages quality and risk - Understands and applies quality assurance and risk management procedures in all areas of work performed
- Manages change and ambiguity - Is adaptive and flexible in the face of change and ambiguity
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