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Mediclinic Southern Africa is a private hospital group operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multi-disciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently opera...
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MAIN PURPOSE OF JOB
To lead a quality and safe patient care experience that meets the set clinical standards through the optimal management of human and organisational resources within a structured unit.
KEY RESPONSIBILITY AREAS
- Ensure safe patient care by meeting set clinical quality standards according to company policies and procedures
- Manage and mitigate clinical risks in the unit
- Lead and manage the staff in the unit
- Manage the unit's operational and capital expenses according to financial and budget guidelines and ensure optimal utilisation of resources
- Manage and actively contribute to a positive patient experience in the hospital
- Support the achievement of interdepartmental outcomes
- Manage key stakeholder relations
Required Education
ESSENTIAL EDUCATION
- 3 or 4-year Diploma or 4 year Degree in Nursing; Postgraduate qualification in the unit’s specialist area (if relevant)
DESIRED EDUCATION
- Nursing education qualification; Nursing management qualification
Required Experience
ESSENTIAL MINIMUM EXPERIENCE: At least 5 years professional nursing experience in a hospital; 2-3 years leadership experience in a hospital
DESIRED EXPERIENCE: Infection Prevention and Control; Clinical Facilitation
Required Job Skills And Knowledge
- Auditing and accreditation processes
- Clinical risk management
- Computer literate (Microsoft Office)
- Continuous improvement and quality assurance methodologies
- Financial management
- Healthcare industry
- Human resource processes including employee relations
- Infection prevention and control (IPC) principles and protocols
- Management of staff productivity
- Nursing functional knowledge
- Patient complaint management
- Relevant nursing legislation
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MAIN PURPOSE OF JOB
To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
KEY RESPONSIBILITY AREAS
- Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
- Identify and prevent financial risks by adhering to policies and procedures
- Ensure an effective discharge process as per the Patient Administration Manual
- Maintain patient confidentiality
- Required Education
ESSENTIAL EDUCATION
DESIRED EXPERIENCE
- Reception administration experience; Experience in a private healthcare facility
Required Job Skills And Knowledge
- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission; Bed functions; Preparation for next day and discharge processes
- Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- Computer literate (Microsoft Office)
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Workmans Compensation Act (WCA) processes; procedures and policies
- Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
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MAIN PURPOSE OF JOB
To deliver specialised service offerings to the Vodacom’s deaf, hearing and speech impaired customer base by supporting and fully resolving their queries through various channels and which are aligned to the ICASA requirements.
KEY RESPONSIBILITY AREAS
- Servicing all key stakeholders telephonically and via other service channels such as, video calling, chat and SMS as required until the query has been resolved
- Personal Effectiveness
Required Education
ESSENTIAL EDUCATION:
- An NQF5 Certificate in Contact Centre/ Management/ Customer Service
- Desired Education
- A related National Diploma (NQF level 6) in either Contact Centre/ Management/ Customer Service
Required Experience
ESSENTIAL EXPERIENCE:
- 2 years’ experience in an omnichannel Customer Service Contact Centre environment
- Desired Experience
- 3 years’ experience in an omnichannel Customer Service Contact Centre environment
Required Job Skills And Knowledge
- Deciding and initiating action
- Delivering results and meeting customer and team expectations
- Excellent verbal and written communication skills;
- Excellent administration skills;
- MS Office and PC literate
- Presenting and communicating information
- Time Management
- Working with people
- Analysing
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MAIN PURPOSE OF JOB
To deliver safe, basic nursing care according to Scope of Practice
KEY RESPONSIBILITY AREAS
- Deliver basic nursing care in collaboration with the multidisciplinary team
- Identify, prevent and report risks to ensure patient safety
- Contribute to a positive patient experience by assisting in the creation of a conducive environment
- Provide accurate and comprehensive records of all nursing interventions
- Participate in creating a learning environment that builds staff competence
- Ensure that all utilised stock and equipment are accurately charged
Required Education
ESSENTIAL EDUCATION
- Enrolled Nurse Auxiliary Certificate
DESIRED EDUCATION
- Continuous Professional Development (CPD) courses for specific speciality areas
Required Experience
DESIRED EXPERIENCE
- 1 year post qualification experience
Required Job Skills And Knowledge
- Infection prevention and control (IPC) principles and protocols
- Scope of practice for enrolled nurse auxiliaries
- Scientific nursing principles and process
- Patient assessment skills
- Nursing processes and procedures
- Computer literate (Microsoft Office)
- Relevant nursing legislation
- Risk identification
- Basic life support trained
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Job Description
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.
MAIN PURPOSE OF JOB
- To manage stock distribution processes of pharmaceutical stock to nursing units
KEY RESPONSIBILITY AREAS
- To ensure the availability of surgical and consumable stock in the nursing unit
- Assist with stock holding processes in the hospital and/or pharmacy main store
Required Education
ESSENTIAL EDUCATION
- Grade 12 (with Mathematics)
- Working in a private hospital environment, Working with pharmaceutical stock
- Pharmaceutical stock management
Required Job Skills And Knowledge
- Stock replenishment processes and relevant policies
- Stock holding processes and relevant policies
- Charging Policy for Pharmaceuticals (CPP)
- Surgical product knowledge
- Verbal communication skills
- AS400 system
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MAIN PURPOSE OF JOB
- To ensure assistance in providing a comprehensive professional and cost effective pharmaceutical service to in-hospital patients and the public
KEY RESPONSIBILITY AREAS
- Ensure the availability of medicines and scheduled substances to stores and the public
- Ensure accurate dispensing
- Ensure efficient stock holding of medicines and scheduled substances
Required Education
ESSENTIAL EDUCATION
DESIRED EDUCATION
Required Experience
ESSENTIAL MINIMUM EXPERIENCE
DESIRED EXPERIENCE
Required Job Skills And Knowledge
- Current relevant legislation e.g. Medicines and Related Substances Control Act
- Financial management
- Good pharmacy practices
- Medical Aid Scheme benefits; regulations and formularies
- Clinical pharmacy and antimicrobial stewardship
- Pharmacy systems (e.g. UNISOLVE; AS400)
- Computer literate (Microsoft Office)
- Ethical product knowledge
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MAIN PURPOSE OF JOB
To deliver safe, comprehensive and quality nursing care according to the Scope of Practice
KEY RESPONSIBILITY AREAS
- Deliver quality nursing care in collaboration with a multi-professional team
- Identify, prevent and manage risks to ensure patient safety
- Facilitate a positive patient experience by creating a conducive environment
- Provide accurate and comprehensive records of all nursing interventions
- Create a learning environment that builds staff competence
- Ensure that all utilised stock and equipment are accurately charged
Required Education
ESSENTIAL EDUCATION
- Degree / Diploma in General Nursing
DESIRED EDUCATION
- Midwifery; Postgraduate certificate/ diploma in relevant specialty area
Required Experience
ESSENTIAL MINIMUM EXPERIENCE
DESIRED EXPERIENCE:
- 1 year post-graduate qualification experience before placement in a specialised unit
Required Job Skills And Knowledge
- Infection prevention and control (IPC) principles and protocols
- Pharmacology
- Scientific nursing principles and process
- Nursing record keeping
- Patient assessment skills
- Nursing processes and procedures
- Computer literate (Microsoft Office)
- Develop/ modify a nursing care plan
- Relevant nursing legislation
- Basic life support trained (ACLS; ATLS; PALS training for specialised wards)
- Risk identification
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MAIN PURPOSE OF JOB
To present and facilitate Higher Education and Training programmes and courses to Mediclinic students and employees in order to acquire competence (incl. cognitive, psychomotor and affective skills) as independent healthcare practitioners on completion of training.
KEY RESPONSIBILITY AREAS
- Ensure compliance to Higher Education & Training and American Heart Association (AHA) standards
- Design and assess learning material and interventions
- Facilitate learning process, incl. theoretical and clinical facilitation
- Coordinate and administrate student-related processes
Required Education
ESSENTIAL EDUCATION
- Masters degree or Degree in Nursing or Diploma in Nursing Education, Advanced Diploma in Midwifery
DESIRED EDUCATION
Required Experience
ESSENTIAL MINIMUM EXPERIENCE
- 2 years experience in a training capacity
- 5 years experience within a maternity environment
DESIRED EXPERIENCE
- 2-3 years experience in field of specialist discipline
Required Job Skills And Knowledge
- Instructional Design (ADDIE model) and the application thereof
- Demonstrate competence in compilation procedures
- Nursing Standard Operating Procedures (SOP’s)
- Moderation
- Computer literate (Microsoft Office)
- Mediclinic Training and Nursing Policies and Procedures
- Group facilitation tools, techniques and best practices
- Kirk Patrick levels of evaluation
- Education and Training legislation and other relevant healthcare related legislation and its application within Mediclinic training environment
- Understanding of learning and development quality management
- Blooms taxonomy of assessment and evaluation
- Adult Learning Principles
- Mentoring and coaching
- Workplace assessment
- Scholarly skills
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Job Description
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.
MAIN PURPOSE OF JOB
To maintain medical equipment, as well as provide technical support to users of medical equipment within the Hospital.
KEY RESPONSIBILITY AREAS
- Provide Technical Support for HospitalPerform requested technical jobs within the Hospital
- Identify and control risk in the technical environment within the Hospital
- Coordinate / manage work done by on-site contractors within the Hospital
- Perform office administration duties within Technical Department
- Build and maintain stakeholder relations and client service within the Technical Department
Required Education
ESSENTIAL MINIMUM EXPERIENCE:
- 1 year experiential training within Mediclinic OR
- 1 year Clinical Engineering experience within healthcare industry
Desired Experience
- 3 years Clinical Engineering experience within healthcare industry
Required Experience
ESSENTIAL EDUCATION: National Diploma in Electrical Engineering: light current or clinical engineering
DESIRED EDUCATION: Diploma in Clinical Engineering
Required Job Skills And Knowledge
- Computer literate (Microsoft Office)
- Financial principles (of cost benefit and investment analysis)
- Infection control
- Mediclinic Policies and Procedures (e.g. utilisation of test equipment)
- Occupational Health and Safety Act
- Planned Maintenance procedures (Medical equipment and X ray)
- SAP and Utilisation of SAP reports
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MAIN PURPOSE OF JOB
To lead a quality and safe patient care experience that meets the set clinical standards through the optimal management of human and organisational resources within a structured unit.
KEY RESPONSIBILITY AREAS
- Ensure safe patient care by meeting set clinical quality standards according to company policies and procedures
- Manage and mitigate clinical risks in the unit
- Lead and manage the staff in the unit
- Manage the unit's operational and capital expenses according to financial and budget guidelines and ensure optimal utilisation of resources
- Manage and actively contribute to a positive patient experience in the hospital
- Support the achievement of interdepartmental outcomes
- Manage key stakeholder relations
Required Education
ESSENTIAL EDUCATION
- 3 or 4-year Diploma or 4 year Degree in Nursing; Postgraduate qualification in the unit’s specialist area (if relevant)
DESIRED EDUCATION
- Nursing education qualification; Nursing management qualification
Required Experience
ESSENTIAL MINIMUM EXPERIENCE
- At least 5 years professional nursing experience in a hospital; 2-3 years leadership experience in a hospital
DESIRED EXPERIENCE
- Infection Prevention and Control; Clinical Facilitation
Required Job Skills And Knowledge
- Auditing and accreditation processes
- Clinical risk management
- Computer literate (Microsoft Office)
- Continuous improvement and quality assurance methodologies
- Financial management
- Healthcare industry
- Human resource processes including employee relations
- Infection prevention and control (IPC) principles and protocols
- Management of staff productivity
- Nursing functional knowledge
- Patient complaint management
- Relevant nursing legislation
Method of Application
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