Trending Jobs at Motus Holdings Limited

GENERIC JOB OUTPUTS 

PROCESS

• Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act 
  (CPA) and others.
• Adhere to sales activity management processes and standards.
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of vehicle sales.
• Deliver on agreed performance targets according to set procedures and service level agreements.
• Deliver work activities in an ethical manner consistent with company values.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational challenges and escalate unresolved issues.
• Identify risks that will have an operational impact.
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner.
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service.
• Process all leads of prospective customers and follow-up on possible sales, following CRM processes and procedures.
• Prospect, develop and maintain business relationships with potential customers to generate and qualify new business.
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
• Structure and finalise sales according to M standards and sales processes in order to achieve performance targets.

FINANCE 

• Execute accurate and efficient debtors management
• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
• Execute work activities effectively and efficiently in order to pro-actively achieve monthly sales targets.
• Identify financial risks and escalate immediately.

CLIENT

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Adherence to Customer Satisfaction Index (CSI) M/Importer standards.
• Deliver work activities effectively to satisfy customers.
• Foster a culture of customer service excellence.
•  Inform and educate customers on products and promotions to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
• Offer products and services to existing or potential customers and assist them in selecting those best suited to their needs.
• Provide a customer experience that builds and enhances the brand. 

PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company values.

Minimum Qualification

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04

Minimum Experience

1 - 2 years' experience in a similar environment 

go to method of application »

OBJECTIVES AND KEY TASKS

Improved Profitability:

• To ensure that all required parts for any particular repair or service and additional accessories are offered to customers.
• To ensure stock is kept safe and in first class condition.
• Ensure that a receipt, payment or authorised signature is received for all issues.

Customer Service and Satisfaction:

• To ensure that all customers are shown the utmost courtesy and consideration.
• To ensure that all issues are in first class condition and suitable for use for which purchased.

Cost Control:

• To ensure stock is kept in good condition .
• To ensure that stock is only issued in accordance with policy regarding payment or charge.
• To guard against unauthorised withdrawal from stock.
• To maintain stock control system.
• To care for stock control, plant and record systems.

MAIN JOB FUNCTIONS

• Staff:- To assist all company staff in parts identification and, if required, replacements.
• To assist in training new parts persons.

Administration:

• To ensure all paperwork, documentation, requisitions are properly recorded within stock control system.
• To ensure that all credit sales are made to an authorised signatory or approved account.
• To keep all parts catalogues, manufacturers lists, etc. updated and tidy.

Communications:

• To ensure Parts Manager is kept aware of stock movement.
• To notify Parts Manager of any difference noted when inspecting incoming goods.
• To maintain good helpful relationships with all customers and their representatives.

Marketing:

• To assist if required in any marketing activity as required.

Finance:

• To ensure all transactions take place according to company policy.
• To ensure security of all cash and cheques received.
• To be numerate and literate at the clerical level required.
• To understand basic vehicle layout, function and location of parts.
• To be able to identify parts.
• To have received training in standard stock-keeping system used.
• To use stock control and location equipment.
• To be capable of courteous service to customers.

Qualifications and Experience

• 2-3 years experience as a Parts Salesperson

go to method of application »

Specific Role Responsibilities

• The internship programme is a 12 month programme and permanent employment upon the completion of the programme can not be guaranteed.

Qualifications and Experience

• BCom or National Diploma graduate, or equivalent NQF level qualification, with accounting or finance as a major.
• No more than 1 year’s applicable experience, including in-service training will be an advantage.
• Academic Average 60% ; Good computer skills; Good communication skills ; Good interpersonal Skills ; Initiative and creative problem solving skills.

Skills and Personal Attributes

• High attention to detail and delivery-orientated
• Comfortable working in a fast-paced and challenging environment
• Excellent MS Word and MS Excel skills
• Excellent verbal and written communication skills
• Able to manage time, prioritize and adhere to strict deadlines
• Able to solve problems logically
• Good interpersonal skills and able to work in a team
• Able and willing to learn. 

go to method of application »

Specific Role Responsibilities

Product Planning

Give strategic input with the ordering of stock taking into consideration the following:

• Lead times
• Model mix
• Market trends
• Demand cycles.
• Compile competitor comparisons
• Determine the order specification detail for new or additional models.  

Marketing

• Interact with the marketing department and ensure that key selling points are communicated in all marketing material.
• Assist in formulating retail promotions on an adhoc basis.
• Compile and maintain database of EX8 owners to be used for direct marketing activities.
• Compile presentations for new model launches to media and customers.

Sales

• Ensure that the dealers have dedicated commercial vehicle sales staff.
• Co ordinate and assist in sales and product training for the Sales Managers and sales staff.
• Assist in following up on sales leads Visit EX8 customers
• Ensure that the commercial dealers carry the correct demo and stock units
• Attend quarterly FML meetings to drive business.
• Develop and manage relationships with key customers and stakeholders.
• Prepare and present proposals, bids, and pricing strategies to clients.

Customer Service:

• Address customer inquiries and resolve issues related to commercial vehicle services.
• Monitor customer satisfaction and implement improvements as needed.
• Collaborate with the marketing team to promote commercial vehicle services.

Qualifications and Experience

• Grade 12.
• B degree in Business Management / marketing
• Minimum 5 years’ experience in commercial vehicles sales.
• Ability to travel as needed for client meetings and inspections.
• Must possess a valid driver’s license and maintain a clean driving record.

go to method of application »

Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

go to method of application »

MAIN PURPOSE OF JOB

• The successful incumbent will be responsible for delivering controller support in order to process vehicle stock transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

RELATIONSHIPS AND PERSONAL ACTIVITIES

Directly responsible to:

• Accountant Dealer Principal
• Delivering controller support
• Process vehicle stock transactions according to predefined work objectives and agreed standard operating procedures.

Relationships with:

• Internal and External Customers, Sales Managers, Dealer Principal, all Staff, Suppliers and Trade Representatives and Agents.
• To be numerate and literate at the clerical level required.
• Autoline systems experience preferable.
• To have received training in standard stock-keeping system used.
• To use stock control and location equipment.
• To be capable of courteous service to customers.

Qualifications and Experience

• 2-3 years’ experience as a Stock Controller in the motor industry.

go to method of application »

Specific Role Responsibilities

• Sales peoples activities
• Stock management
• Valuation of trade in cars
• Management of the Higher Gear system
• Management of the Bid4Cars valuation system
• Disposal of wholesale cars through the trade center
• The authorization of reconditioning work
• Due diligence with regards to supplier workmanship and pricing

Qualifications and Experience

• 2-3 years experience in same or similar role
• Minimum 3 years experience in the motor industry

go to method of application »

Specific Role Responsibilities

Infrastructure Management:

• Oversee the design, implementation, and maintenance of Motus Mobility Solutions’ IT infrastructure, including data centres, networks, storage, and cloud environments.

Cybersecurity Oversight:

• Ensure infrastructure security by implementing and maintaining robust cybersecurity frameworks that comply with organizational standards and relevant regulations such as POPIA.

Project Management:

• Lead infrastructure-related projects, ensuring timely delivery and coordination with other departments, such as software development and business operations. Coordinate special projects as assigned by the Divisional CIO.

Team Leadership:

• Manage and develop the IT infrastructure team, fostering collaboration and innovation while ensuring team members are aligned with business goals and have the skills needed to perform their duties effectively.

Service and Vendor Management:

• Manage relationships with third-party infrastructure service providers and vendors to ensure efficient service delivery. Oversee the monitoring and improvement of service-level agreements (SLAs) with external partners.

Disaster Recovery and Business Continuity:

• Ensure proper disaster recovery and business continuity plans are in place for all critical infrastructure components, conducting regular tests and reviews.

IT Operations:

• Oversee day-to-day IT operations, ensuring system availability, performance, and scalability. Implement monitoring tools to proactively detect and address any infrastructure issues.

Cost Management:

• Prepare and manage the infrastructure budget, optimizing costs while ensuring high availability and performance of IT systems.

Compliance and Best Practices:

• Ensure that all infrastructure systems comply with regulatory standards and internal policies. Maintain a focus on continual improvement and the adoption of industry best practices.

Qualifications and Experience

• Grade 12/Matric
• Bachelor’s degree in Information Technology, Computer Science, or a related field. A master’s degree or certifications in IT Infrastructure or Cybersecurity would be advantageous
• At least 10 years of experience in IT infrastructure, with 5+ years in a leadership role
• Strong experience in managing data centres, networks, and cybersecurity operations
• Proven experience with cloud platforms (preferably Azure or AWS), enterprise networking, cybersecurity protocols, and IT infrastructure tools. Familiarity with infrastructure monitoring tools and practices is essential
• Experience in managing large-scale infrastructure projects, including cloud migrations and on-premises hardware refreshes
• Project Management certifications such as PMP or PRINCE2 would be beneficial

go to method of application »

Directly responsible to:

• Accountant 
• Dealer Principal
• Delivering controller support
• Process vehicle stock transactions according to predefined work objectives and agreed standard operating procedures.

Relationships with:

• Internal and External Customers, Sales Managers, Dealer Principal, all Staff, Suppliers and Trade Representatives and Agents.
• To be numerate and literate at the clerical level required.
• Autoline systems experience preferable.
• To have received training in standard stock-keeping system used.
• To use stock control and location equipment.
• To be capable of courteous service to customers.

Qualifications and Experience

• 1-2 years’ experience as a Stock Controller in the motor industry.

go to method of application »

Specific Role Responsibilities

• Check all goods received to be correct as per invoice.
• Ensure no goods are be accepted if damaged or incorrect.
• Load all discrepancies within deadline.
• Ensure all invoices are costed and received and binned.
• Ensure the highest standard of neat housekeeping.
• Conduct daily perpetual stock counts.
• From time to time to assist in other areas of warehouse operations.
• Report any irregularities to the Parts Manager immediately.
• Manage all discrepancies and ensure a daily report on all goods received that are incorrect or damaged.
• Accept and inspect all goods returned for credit and to bin accurately.
• Ensure all deadlines are met in terms of claims and binning of parts.
• Ensure all warehouse staff are performing their daily duties.
• Weekly bin checks and maintenance if necessary.

Qualifications and Experience

• Grade 12 or equivalent
• 2-5 years experience in similar role
• A valid driver’s license
• Experience within automotive advantageous

go to method of application »

GENERIC JOB OUTPUTS

PROCESS

• Achieve and exceed M/Importer sales targets.
• Contribute to the development of the appropriate strategy and set targets within area of accountability.
• Coordinate and monitor the sales and marketing activities of parts, products and accessories for delivering against planned initiatives.
• Define standard operating procedures (SOPs).
• Implement and manage end-to-end processes.
• Manage all operational risk and risk mitigation initiatives.
• Manage operational risk and risk mitigation initiatives.
• Manage efforts to improve current sales of parts, products and accessories that can potentially lead to higher profitability and improved client satisfaction.
• Manage operational risk and risk mitigation initiatives.
• Manage parts returned, correct stock management, queries and settlement discounts.
• Manage parts sales channels including: telesales, counter sales, sales representatives and etc.
• Monitor and report on progress against operational plans and adjust where required.
• Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
• Resolve problems by applying the necessary discretion and guidelines.
• Understand and adhere to M/Importer targets.

FINANCE 

• Grow turnover and customer base to maximise profits.
• Manage financial activities in line with approved policies and procedures.
• Manage, monitor and report on budget variances and provide solutions. 

CLIENT

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Build sustainable relationships with customers that contribute to a culture of customer service excellence.
• Identify and address customer needs by providing a variety of related parts, products and accessories, to enhance satisfaction and retention of customers.
• Maintain customer relations through regular contact, in order to ensure customer retention and growth.
• Plan, manage and monitor processes to ensure customer service excellence. 

PEOPLE

• Create an engaging, enabling and productive work climate aligned to the employee value proposition.
• Ensure staff have adequate technical knowledge and skills.
• Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
• Monitor and positively influence and manage change, and offer operational support where required.
• Own and live up to company values.

Minimum Experience

• 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience

Minimum Qualification

• Matric
• Any relevant tertiary qualification

go to method of application »

Key Role Responsibilities:

• Deliver bottom line results while ensuring compliance to company policies and corporate governance.
• Ensure all departments achieve profit margins agreed to in their objectives/ budgets.
• Manage cash flow, stock and assets at an optimum level commensurate with profit requirements and a satisfactory return on investment (including cash control/flow, liquidity, stock, debtors, creditors, etc.).
• Manage stock turnover ratios, stock holding values and sales to meet company objectives.
• Build and maintain a professional relationship with vehicle manufacturer/s.
• Develop strategies to drive dealership revenue, profitability and market share in the relevant area.
• Develop and encourage strong working relationships at all levels in the business.
• Ensure high standards of quality and workmanship are delivered.
• Ensure customer acquisition and retention via customer focused interventions in the dealership.
• Ensure dealer compliance to franchise/OEM standards and target requirements, and MOTUS policies.
• Be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
• Forecast and track the performance to measure and improve operational efficiency for the dealership.
• Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times. Oversee that we set an appropriate brand example in line with the franchise standards.
• Ensure that there is people capacity in line with delivery, performance objectives and budget.
• Provide effective leadership and people management (DP's key focus is to act as an effective “manager of managers”).
• Create a high performing, positive work climate and inclusive culture in the dealership. Responsible to motivate and coach employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Recruit, develop and retain skilled staff to meet business requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the Company whilst providing total customer satisfaction.
• Encourage effective teamwork, self-management and alignment with business values from all dealership staff.
• Oversee decisions taken by line managers related to recruitment, selection & development, with a view to placing the right person in the right job at the right time, while adhering to dealer Employment Equity plan & targets.

Experience Required:

• 8+ years relevant retail motor industry experience, of which at least 5 years dealer operations management experience.
• Effectively managing and leading teams.
• Knowledge of vehicle financing.
• Management of vehicle stock & parts stock.
• Managing vehicle sales and associated products, parts sales and labour sales.
• A sound understanding of finance and financial transactions.
• Sound knowledge of Manufacturer and Distributor requirements. OEM brand experience – preferable.

Minimum Qualification/s Required:

• Senior Certificate (Grade 12/ Matric) is a minimum educational requirement.
• A tertiary business/ commercial qualification, including sales & marketing – preferable.
• Recognised Management/ Leadership Diploma or Certificate – desired.

go to method of application »

Specific Role Responsibilities

• Meet growth, revenue and other relevant performance targets.
• Grow the business with the respect to marketing products and services to enhance revenue and profitability in current customer base.
• Ensure understanding and maximisation of customer profitability.
• Manage and negotiate customer pricing within set guidelines to achieve maximum profitability.
• Actively develop strategic relationships with key decision makers within the customer base.
• Enhance relationships with current prospective clients by leveraging the credibility gained through knowledge and performance of the client’s business environment and requirements.
• Seek and continuously develop knowledge of our client’s business to build an understanding of their needs.
• Be seen as a trusted advisor to all customers through consultative engagement and adding value.
• Ensure that contracted customer service level agreements (SLA’s) are met.
• Develop and manage account plans to meet the business needs of clients.
• Accountable for resolving issues with the customers preferred requirements in order to formulate and present relevant solutions.
• Generate accurate weekly feedback report on all new business, opportunities for growth within existing account, risk exposure,
• Monthly and quarterly reviews to be held with decision makers to discuss revenue, up trade and down trade and analyse business strengths and weaknesses and opportunity for growth in each individual customer.
• Ensure retention of customers.
• Maintain and review pipeline monthly.
• Monthly reports to be done on activity of area; showing upgrade and down trade and action plan on dormant accounts as well as new business.
• Manage the creation and presentation of proposal presentations and RFP responses.
• Ensure Administrative tasks are completed diligently and within policy timeframes.

Accountabilities and Performance Measures

• Achieves assigned budgets in designated strategic accounts.
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Maintains high customer satisfaction ratings.

Qualifications and Experience

Minimum Experience

• 3-5 years of relevant sales account management experience.

go to method of application »

GENERIC JOB OUTPUTS

PROCESS 

• Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
• Assist with trade-in's and evaluations if and where applicable.
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed to increase sales.
• Contribute to the development of the appropriate strategy and set targets within area of accountability.
• Define standard operating procedures (SOPs).
• Direct and control the management of legal and litigation processes.
• Ensure that sales executives achieve minimum sales activity standards as measured by sales activity management system.
• Ensure vehicle stock is managed in accordance with company /M/ Importer policies.
• Establish and sustain business and M/Importer relationships.
• Implement and manage end-to-end processes.
• Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
• Manage all operational risk and risk mitigation initiatives.
• Manage operational risk and risk mitigation initiatives.
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner.
• Manage the maintenance of content on digital and social media platforms in accordance with 
  M/Importer and organisational standards.
• Monitor and report on progress against operational plans and adjust where required.
• Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
• Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
• Resolve problems by applying the necessary discretion and guidelines.

FINANCE

• Ensure gross profit targets are met or exceeded and take corrective action where applicable.
• Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation.
• Manage financial activities in line with approved policies and procedures.
• Manage, monitor and report on budget variances and provide solutions. 

CLIENT

• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery.
• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Achieve and exceed M/Importer target in alignment with Customer Service Index.
• Build sustainable relationships with customers that contribute to a culture of customer service excellence.
• Manage CRM processes and procedures.
• Plan, manage and monitor processes to ensure customer service excellence.
• Provide advice and support to customer with regard to their requirements in order to achieve and maintain set customer service excellence standards, aligned to M standards.

PEOPLE

• Create an engaging, enabling and productive work climate aligned to the employee value proposition.
• Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
• Manage teams within the context of defined processes, set required performance parameters and act as coach and mentor where required.
• Monitor and positively influence and manage change, and offer operational support where required.
• Own and live up to company values.

Minimum Qualification

• Matric and any relevant tertiary qualification.

Minimum Experience

• 3-5 years experience in a similar environment, of which atleast 1-3 years supervisory/ team lead experience