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  • Posted: May 5, 2023
    Deadline: Not specified
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    Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services.
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    Team Leader - Segregated Funds

    Summary of the position

    • The Segregated Fund Accounting Team Leader for managing the team of Fund Accountants responsible for all aspects relating to the delivery for the start of day portfolio and reporting validation; system reconciliation; NAV oversight and daily reporting checks for segregated funds and client query support & resolution. The Team Leader will combine their operational capabilities from all administrational departments into one function, while demonstrating a client focused ethos. The individual will be required to manage staff, assisting with issues coming out of the operations, review of staff work and ensure processes are followed and standards are adhered. This individual will also oversee projects aimed at improving the processes within Segregated Fund Accounting.

    Outline of main duties and responsibilities

    The Team Leader – Segregated Fund Accounting will be expected to:

    • Deal with client queries and audit queries;
    • Ensuring the accurate calculation of Fund valuations, including NAV’s and accounting to TB;
    • Communicating and answering any queries on the Funds from the team;
    • Manage the output of the team according to the daily production schedule;
    • Perform valuation quality assurance valuation reviews and ensure consistent quality of output;
    • Document all processes, checklists and controls within the team;
    • Monitor and manage the performance of the team as well as individual team members, including setting up KPI aligned to job description and development of staff;
    • Implementation of projects, checks and controls to mitigate risk;
    • Management of staff in taking on new funds allocated;
    • Participate and lead training applicable for the team;
    • Monitoring and delegating to ensure that recons in fund accounting are clear
    • Be responsible for the validation checks of segregated portfolios that are priced through overnight batches;
    • Be responsible for the validation, correction and dissemination of revised reporting for portfolios which are priced through overnight batches on the InvestOne platform;
    • Deliver high standards of service quality to specific clients in accordance with agreed external and internal Service Level Agreements;
    • Maintain and develop strong and trusted relationships within the different operational teams and maintain a high standard of quality output;
    • Provide support for the Asset Management Warehouse Reporting and related client queries.
    • Support the NAV Oversight and Tax team with all functions and tasks.
    • Investigate and resolve exceptions from daily NAV recons, oversight checks and daily EMS exceptions for Segregated Funds.
    • Reconcile transitions and ensure all transition offsetting entries are processed for Segregated Funds;
    • Develop and maintain strong and trusted relationships with clients;
    • Demonstrate technical and interpersonal skills;
    • Work closely with managers and senior managers across all operational areas ensuring a seamless end to end operational model;

            Skills and experience required.

    • A BCom or similar, accounting, economics or investments background together with 3 years Fund Accounting experience in a senior capacity;
    • In addition, the individual should have experience with the various fund types either locally or internationally.
    • IT and Systems Skills and Knowledge:
    • Advanced level experience in using Excel, InvestOne and other related systems;
    • Proven competence and an aptitude for working with systems;
    • Detailed understanding of funds and fee structures;
    • Previous experience in supervising a team and conducting colleague reviews;
    • Previous experience in dealing with clients;
    • Previous experience in mentoring of junior and new staff;
    • Excellent communication skills (both written and verbal);
    • Confident, enthusiastic and self-motivated;
    • A track record of achievement;
    • Analyse and solve problems;
    • Supervise staff and managing a team;
    • Work as part of a team;
    • Assist in process improvement;
    • Develop & implement policies & procedures;
    • Identify problems and delegate effectively;
    • Monitor portfolio;
    • Produce daily and weekly stats on recon items;
    • Establish and manage relationships;
    • Liaise with clients and system developers;
    • Basic investment product knowledge;
    • Good understanding of Financial Markets, instruments and systems.

     Reporting structure

    • The Segregated Fund Accounting Team Leader reports to the Senior Manager – Segregated Fund Accounting

    go to method of application »

    Administrator - Corporate Actions (Maternity Cover)

    Summary of the position

    • The primary responsibility of the Administrator - Corporate Actions involves the accurate and timeous identification and processing of all Corporate Action Events.

    Outline of main duties and responsibilities:

    • Access information from various sources (Custodians, Bloomberg etc) and compile an event notification to our clients;
    • Analyze event notification and ensure accurate & timeous processing of all events on ex-Date;
    • Reconciliation - Pre & Post the Event reconciliation of entitlements to CSDP’s;
    • IIdentification, Collating & Accurate Processing of Unit Trust distributions and Re-investments on a monthly basis;
    • Ensure all queries are identified and actioned timeously, per SLA’s with clients;
    • Checking and verifying Proxy events loaded on system as well as Proxy Analysis.

    Skills and experience required:

    The position will require someone with a relevant Diploma or degree. Preference will be given to applicants who have Asset Management experience, an understanding of Financial Markets, a proven detailed understanding of corporate action interpretation and processing;

    • Strong numerical and analytical skills;
    • Attention to detail;
    • Able and keen to work in a team environment;
    • Good communication skills;
    • Innovator and self starter with high energy and drive;
    • Able to work under pressure;
    • Confident and enthusiastic;

    Reporting structure:

    • The Administrator - Corporate Actions will report to the Team Leader – Corporate Actions.

    go to method of application »

    Senior Manager - Offshore Funds

    Summary of the position

    • The Senior Manager – Offshore Fund Accounting role includes the functional leadership for the delivery of core fund accounting and financial reporting services to clients of the Offshore Fund Accounting department and will focus on managing, measuring and driving the effectiveness of the department to ensure effective, efficient and timely delivery of these services.
    • These services will include but are not limited to all fund NAV calculation activities, income distribution calculations, payment authorizations, financial statement preparation, regulatory reporting and reporting to clients, depositories and client directors.

    Outline of main duties and responsibilities

    The Senior Manager – Offshore Fund Accounting will be expected to:

    • Provide strategic leadership to the department, ensuring close collaboration and alignment of operating model with other departments within the Fund Administration division.
    • Drive the further maturity of the department into a global servicing hub, that provides centralized operational services meeting the requirements of each jurisdiction serviced.
    • Serve as the primary accountable owner for service quality of the department to external and internal clients and for any material escalations from clients relating to service delivery.
    • Drive the implementation of efficiencies in the operational area by improving the technical skills of people, improving the controls of processes, and increasing the automation of operations with technology;
    • Drive the implementation of an operational quality control framework in the department in line with the functional and regulatory requirements and in order to minimize operational risk;
    • Deliver high standards of service quality to external and internal clients in accordance with agreed Service Level Agreements;
    • Ensure service delivery issues and challenges in the department are managed and dealt with in a timely and efficient manner.
    • Ensure all operational controls, policies, and standard operating procedures relevant to the department are adhered to.
    • Develop strong and trusted relationships with external and internal clients, and set and maintain the standard for the quality of the department's engagement with clients;
    • Monitor operational risk for the department by ensuring incidents are managed and dealt with in a timely and efficient manner.
    • Demonstrate technical and management leadership in the subject of Offshore Fund Accounting and be a key representative of Maitland on this with external and internal clients;
    • Implement internal controls to strengthen control framework and to reduce operational and business risks for the department.
    • Ensure audit findings relating to department are appropriately responded to and addressed in a timely manner.
    • Manage operational costs for the department to ensure alignment with budgets;
    • Ensure Offshore Fund Accounting clients are accurately and timeously invoiced to ensure alignment with budget;
    • Ensure experienced staff are recruited at Manager and lower level in department to discharge daily functional activities of their responsible teams
    • Manage and build out key performance indicators (‘KPIs’), targets and measures of success for the department and manage performance against these; and deliver towards them;
    • Produce monthly management reporting packs for Offshore Fund Accounting department to the Service Head detailing key performance indicators for your area.

     Skills and experience required.

    • Extensive experience of operational leadership within the broader Fund Administration and/or Financial Services industry;
    • A minimum of 8 years' work experience in this sector and a minimum of bachelor's degree;
    • A relevant accounting qualification (e.g. CA, ACCA, CIMA) or an equivalent investment management qualification (e.g. CFA) is mandatory;
    • Proven leadership with at least 3 years of management experience and skills obtained to manage various operational teams that ensures delivery against department strategic targets and objectives;
    • Project management capability with a practical hands-on approach and the ability to ‘get things done’;
    • Strong business acumen with excellent numeracy, logical and analytical approaches, with the ability to work and manage deliverables independently.
    • Strong technical knowledge of the middle and back-office services and processes, and a good understanding of the upstream and downstream processes and risks;
    • The ability to design new processes and conceptualize and assist in the development of systems to support those processes;
    • Knowledge of IFRS reporting standards to provide support to financial reporting teams and to liaise with client/auditors/Service Heads on financial reporting requirements. Experience in other financial reporting standards will be an advantage.
    • Prior experience in liaising with auditors/clients on audit related matters.
    • Previous experience in managing, developing and motivating teams and driving a high-performance culture.
    • Experience in managing large teams both local and remote.

    Critical competencies for success:

    Commercial acumen;

    • Acts with a ‘one firm’ mentality, ensuring first class delivery and client service on a holistic basis;
    • Ability to manage effectively in a faced-paced working environment;
    • Ability to work and negotiate within established frameworks to achieve the optimal result;
    • Ability to work across operational areas, without a ‘silo’ mentality;
    • Taking initiative rather than waiting to be told what to do;
    • Consistently delivering excellent performance;
    • Drives success through effective negotiation and engagement with others;
    • Understanding importance of customer service, quality control and monitoring of business risks;
    • Leading from a position of strong emphasis on controls and the ability to set the tone in a high control culture orientated environment;
    • Embraces complexity and challenges to deliver simplicity and value;
    • Strong communicator and collaborator that commands attention, communicates with assertiveness and leads by example, and
    • Successfully communicates at senior levels and is a real team player.

    Personal characteristics:

    • High energy levels, fast paced, driven to succeed with a hunger to win and not be second best.
    • A real ‘can do’ attitude and thrives in an environment of opportunity, confidence, and hunger for growth.
    • Sets and achieves very high levels of performance and continually strives for personal improvement in all that they do.
    • Has the ability to challenge decisions and frameworks, but also the ability to accept and implement decisions as instructed from a higher authority and to work within established frameworks to achieve desired results.
    • Will take accountability for action.

     Reporting structure

    • The Senior Manager – Offshore Fund Accounting reports to the Service Head – Fund Valuation and Accounting SA

    Method of Application

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