Job Vacancies at Old Mutual South Africa

Job Description

• Provide quality front-end business intelligence systems development services for the Mutual & Federal Business Intelligence team under the guidance of the Technical Lead that will support and present information and/or findings to allow effective business decision-making within Old Mutual Insure
• Extract data from the Warehouse Dimensional Marts and design and build front end processes that will satisfy the end user requirements.
• Test programs and processes written to ensure that the desired end result is met with a strong emphasis of data and data management.
• Obtain Data for Business Analyst and/or Systems Analyst in order to satisfy ad hoc requests
• Perform impact analysis;
• Perform regression testing, if required;
• Review business specification with Business Analyst;
• Approve business specification;
• Implement any changes required;
• Retest functionality and address fixes required;
• Conduct unit testing;
• Develop functionality per specification

Skills

• Education

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Job Description

• Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. 

Job Profile Summary:

• Your responsibilities will include coordinating with recruiting managers to define hiring criteria, sourcing potential candidates on professional platforms and reaching out to prospects via email or phone. To be successful in this role, you should have excellent communication skills to interact with candidates and internal teams. You should also be familiar with online and offline sourcing techniques, networking and searching for potential hires through candidate databases.
• Maintain a winning fit-for-purpose talent sourcing capability in line with business requirements
• Coordinate with recruiting line managers to define necessary requirements for open positions.
• Conduct all functions relating to the talent attraction process; advertising, telephonic screening, reviewing applications and collating the necessary supporting documents. interviewing, evaluation and appointment of new employees within agreed SLA’s.
• Ensuring that applicants meet the minimum requirements in line with the Financial Services Conduct Authority (FSCA) Regulatory Framework.
• Send recruiting emails & telephonic communication, WhatsApp for Business messaging to passive candidates and follow up when necessary.
• Browse candidate databases and contact past applicants for new job opportunities.
• Use social media professional platforms as well as professional networks and interact with potential candidates
• Advertise open positions to internal and external networks
• In line with the Employee Referral Programme, ask for referrals from current employees, acquaintances, and industry professionals
• Maintain organized databases with candidates’ data in line with the POPIA Act.
• Remove as this will be maintained by the admin team.
• Maintain candidate pools on WorkDay
• Attend professional events & subscribe to the necessary networks to build pipeline
• Keep in touch with past applicants for referrals.
• Use talent sourcing platforms like LinkedIn, PNET, Career Junction, WhatsApp for Business, TikTok etc to headhunt qualified candidates.
• Monitor, track and report on source of career platform, field sourcer, line manager, current employment and time-to-fill for each role.
• Research and recommend new sourcing tools and techniques not limited to electronic portals.
• Ensure that the Management Information around the Talent attraction process is constantly updated; e.g. a database of potential identified internally and externally; analysis of rejections etc.
• Maintain a sound knowledge of scarce skills and future talent requirements of the business as well as employment equity targets. and proactively identify sources for candidates to meet these requirements.
• Maintain professionalism and ethics regarding the psychometric assessment process and evaluation of applicants
• Become an Old Mutual Talent Magnet to build our employer brand as the choice for Top Talent.

Experience and Skills required

• Matric
• Drivers license
• Relevant Bachelor’s Degree or tertiary qualification.
• Proven work experience as a Sourcing Specialist, Headhunter, Recruiter or similar role.
• Advanced knowledge of sourcing techniques & partnering with stakeholders to devise creative and effective candidate pools.
• Hands-on experience with sourcing tools (e.g. LinkedIn, PNET, Career Junction, Talent Neuron)
• Excellent communication and persuasion abilities (particularly when making cold calls and sending recruiting emails)
• Excellent ability to prioritise, co-ordinate, plan and execute sourcing strategy to deliver the pipeline needed. 
• Time-management skills with the ability to simultaneously handle multiple open roles.
• Excellent interpersonal and proactive decision making skills.
• Professionalism and use of discretion where applicable.  
• Emotional Intelligence.
• Initiative to meet business needs aligned with employment branding.
• 2-5 years experience in the bulk recruitment industry, with a focus on financial services.
• Computer literate (Microsoft Office Compliant)
• 2 years experience working with reputable Applicant Tracking systems.
• Dealing with confidentiality
• Strong written and verbal communication skills.
• Personal Agility.
   

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Job Description

• This role is accountable for the end-to-end delivery of Information Technology services from both a strategic and operational perspective.  The role is accountable to deliver an integrated technology solution across the technology stack and ecosystem that is aligned to a customer service or business outcome. The incumbent will partner with the Outcome lead and relevant segments to enable their strategies through the best information technology (IT) solutions that meet the business needs by defining a purpose led technology strategy for the relevant outcome.
• The role is accountable to manage the technology stack within the allocated budget and ensure they manage the TCO on an ongoing basis. 
• This role is accountable for the alignment of the technology strategy to the relevant group enterprise capabilities and principles. Reporting into the relevant boards and ensuring that the risk profile for the area is within tolerance.

Customer Service Delivery Management

• Manages across customer outcomes and segments to deliver on an integrated end to end customer service through technology.
• Executes technology-led Business outcomes focused with clear impact on business measures and value.
• Manage cross functional technology teams and ensures execution of business strategy through Agile principles and customer market focus (SA/OMAR/Global)
• Delivers segment/market specific IT capabilities and services via current workforce and strategic partners.
• Responsible for driving the PI Planning process for the relevant outcome aligning to the enterprise QBR process and other workstream PI’s to deliver on the agreed set of objectives.
• Ensure that the risks and issue relating to the delivery is managed and escalated where applicable removing obstacles for team to execute efficiently.
• Responsible for strategic planning of IT for segment/customer outcome and alignment with enterprise principles set out by OML IT, COO organisation and OML.
• Participates in broader Old Mutual group forums (Tech and Platform subcomms board, risk governance and audit due diligence to ensure customer journey via markets segments needs are met.
• Managing incidents/outages, risk for a better customer experience and delivery
• Business Agile Collaboration view on the technology roadmap by providing thought leadership and insights on emerging technology trends and best of class technology solutions that meet OML vision.
• Manages the flow of work in an Agile manner across multifunctional team.
• Drive the teams to execute at pace.
• Drive radical innovation through outcome driven modernisation
• Execute sustainable outcomes that are scalable and aligned to enterprise architecture
• Manage flow of building of strategic skills for now and future
• Provides IT vision, direction, and leadership to segments/markets to drive business strategy.
• Builds and maintains strong relationships with all key collaborators across the organisation.
• Ensures the flow of sustainable talent, tools and workflow models that contribute to the future of work.
• Accountable in delivering technology solutions that meets the business need across the technology value chain.
• Provides technology thought leadership to segments/customer outcome.
• Enables radical transparency making all work within and between teams visible linking all activity to prioritized product.
• Accountable for SAAS, PAAS and Managed services with relevant partners where applicable and ensuring that this forms part of the technology ecosystem and is managed as an end-to-end service.

Strategy Development and Execution

• Leads IT strategic planning and owns the Segment/Customer Outcome IT strategy & architecture for multiple segments ensuring it is delivered via the portfolio.
• Provide a forward looking view on the technology roadmap by providing thought leadership and insights on emerging technology trends and best of class technology solutions that meet OML vision.
• Defines, prioritizes, and manages program and project initiatives
• Tracks ROI for business initiatives including cost, benefits, and risk.  Ensures that metrics are used to track value delivery.
• Partners with sponsors to ensure that clear business cases exist to support IT investment.

Budget Control

• Accountable for the budgets of segments/customer outcomes that pays OML IT for all projects, services and BAU activities. Accountable for budgets covering all phases of information system projects from initiation through to final implementation and benefit delivery.
• Manages the details on cost, value constantly optimizing IT spend (projects and support services)
• Accountable for the budgets of segments/customer outcomes that pays OML IT for all projects, services and BAU activities. Accountable for budgets covering all phases of information system projects from initiation through to final implementation and benefit delivery.
• Manages the details on cost, value constantly optimizing IT spend (projects and support services)
• Accountable for delivering on Low-Cost Future targets that are set out by the organisation.
• Supports strategic goals of business by providing and demonstrating cost effective business solutions.
• Manages vendors and third-party suppliers cost models by continuously looking for efficiencies.
• Ensuring IP transfer where there are key man dependencies (vendors or internal employees)

Leadership Effectiveness 

• Motivated to lead their teams in Agile way of working, displaying our Leadership signature habits that support our culture
• Create and implement a high-performance team aligned to the engineering culture.
• Defines and implements best operating agile model for IT multiple segments/business areas.
• Drive Change Management requirement to drive Agile teams
• Drive thought-leadership around competitor analysis across the industry
• Prepare show cases for board and lead conversation on ‘Think-Tank’ projects
• Build communities of practice and consumption of discipline frameworks and tools
• Defines performance parameters and measurements for deployed Technology in multiple segments/markets.
• Develops Managers of Managers & specialists under supervision.
• Drives a culture of high performance and accountability for outcomes
• Holds first line managers accountable for managerial work, including selection, performance management and talent management.
• Selects potential Manager of Managers to sustain Talent pipeline.  

Technology Thought Leadership

• Advise on processes that enable the flow of work with decision making at the right level, with sufficient focus on controls needed to manage risks, but also capitalize on value add.
• Maintains up-to-date awareness of the current and emerging Technologies to drive business growth. Competitive advantages, strategic Technology partnerships and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies
• Combines a general knowledge of multiple technology areas with knowledge of the targeted business function to define and document the business requirements
• Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technologies and business functions
• Develops, shares, and leverages best practices across IT

Governance

• In alignment with the OML IT Governance proactively develops principles, disciplines and the procedures required to govern the relationships between the segment/market and OML IT in the provision of IT business services.
• Manages information security and risk, ensuing the mandated OML IT practices are implemented, and escalates risks and issues as required
• Ensure that there are 0 and no repeat audit findings in area of responsibility.

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Job Description

• The Head of Engineering is responsible for the development of high-quality designs and solutions and the integration of these at the Enterprise level. This role guides technical design and the development and maintenance of software and other digital applications or services. The role incumbent will lead a team which will be expected to create prototypes, develop user-centred software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following the DevOps model so that teams are empowered to own the full development and support the software development life-cycle. The successful incumbent also has a track record of leading Software Engineering teams, driving outcome-based performance.
• You will be responsible for managing cross functional agile teams through our full SDLC from estimation to delivery as well as having direct report responsibility for the engineering staff. To be successful, you will need to collaborate with our Product Management, Design, Quality Engineering, Technical Architecture, and Systems organizations on everything from roadmap estimation to project execution and delivery.

Key Result Areas

• Able to roll up their sleeves and play a hands-on role while building a world class team.
• Responsible for the development of high quality designs and solutions and the integration of these at the Enterprise level.
• Set technical standards and SDLC processes.
• Expected to provide guidance and thought leadership for technical design, and the development and maintenance of software and other digital applications or services.
• Provide leadership and direction for team of software engineers who are accountable for creating prototypes, developing user-centred software, advise on technical specifications, and who research new techniques. Provide technical and career mentoring for the engineering organization.
• Provides sizing and scoping for development work required at the enterprise level.
• Operates as a subject matter expert and thought leader across program initiatives. Work with your engineering team and leads to plan and track development of all projects through delivery to production
• Responsible for the software development life cycle, taking the lead on software development projects.
• Apply engineering principles for design, development, maintenance, testing and evaluation of software.
• Ensure that software development tasks are well coordinated.
• Apply knowledge relating to the Architecture of relevant systems.
• Balance trade-offs between design and implementation.
• Client engagement at the Executive level to drive new products/ features and to ensure operational excellence.
• Enable rapid iteration.
• Ensure systems are scalable, fault tolerant and robust. Working in an environment that is forever looking forward to preparing for the future. This is due to the platform being highly available with a large customer base that will continue to grow. Experience in this area is highly sought.
• Assure that security and accessibility continue to be primary goals in construction of any software.
• The solutions are mainly built using AWS cloud infrastructure
• Coordinate estimation of operational costs associated with updated/new functionality with our systems organization.
• Cultivate a culture of testing and automation throughout the engineering organization.
• Collaborate with the product engineering management (Design, Product, QA and IT) team to improve visibility, processes, and communication mechanisms.
• Full stack software development experience and capability
• Experience or comfort working with native mobile apps
• Experience with modern data technologies (Kafka, Kinesis, Snowflake), relational database systems (MySQL) and ability to work with large databases
• Understanding and knowledge of scaling and proven track record of scaling systems
• Experience with caching systems such as memcache and redis are a plus
• Comfort working on the command line
• Experience profiling and optimizing code on all tiers of an application

Requirements: Skills, Qualifications and Experience required

• Matric
• Degree in Computer Science/ Engineering/ Mathematics or related.
• 7 years+ Software Development experience
• A successful track record working as an engineering leader across multiple teams
• Experience leading and contributing to software architecture
• Experience with systems that leverage near real-time data to drive personalized experiences
• Experience working with consumer facing digital products
• Experience with systems which have sophisticated access control/configuration capabilities
• Exceptional written and oral communication skills
• Exceptional critical thinking and analytical skills, with the ability to quickly understand complex systems and data
• Experience balancing managing direct reports and making contributions to the software
• Experience providing project visibility to senior management
• Passion for data driven decision making and continuous process improvement.
• Competencies

Strategic

• Change as a Way of Executing
• Leading with influence
• Collaboration (Diversity & Inclusion)
• Agile Innovation
• Customer First
• Personal Mastery (Lifelong Learning)

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Job Description

Role Description & Key Result Areas:

• Governance
• Defines and maintains architectural principles, frameworks and standards for the development, deployment and management of application, information, communication and technology infrastructure.
• Ensures that the Group ICT architecture aligns with OMSA ICT strategy and is presented and approved through the Group Architecture processes
• Governs and assists in the Life Cycle Management of solution to promote adherence to OMSA ICT Principles and synergy across OMEM
• Governs and assists core application platform / solution development to ensure conformance to the Group ICT architectural standards.
• Governs development, evolution and maintenance of a detailed OMSA ICT architecture through the involvement of relevant stakeholders, as well as key internal and external forums.
• Governs the design, enablement and delivery of core application (e.g. PAS) platform migrations 
• Provides input to OMSA ICT Strategy, Policies and Principles
• Provides long-term management of the Group ICT Architecture Strategy
• Technical Consultation
• Provides consulting to Group Technology project teams and clients.
• Research material sells concepts and encourages business to assess and refocus both its business and IT strategy.
• Relationship Management
• Establish and manage the relationships with suppliers (both internal and external to OMEM CST), including service and support (SLAs).
• Manage stakeholder relationships and engagements.
• Participate in, and where appropriate, chair relevant workgroup forums.
• Vendor & Contract Management
• Acts on expert advice and is a key player and sometimes technical leader in large-scale contract negotiations.
• Manages the relationship between technology / solution providers and Old Mutual.

Experience:

• Solid exposure to Insurance Industry from a business perspective – sales, servicing, underwriting, reassurance, product launches, money in/out, claims,
• Solid understanding of Insurance products (protection, savings, annuities, wealth)
• Good understanding of the different Insurance software solutions available
• Very good functional understanding of Insurance, Savings and Investment Platforms.
• Well versed in the IT Architecture and Design of Insurance Platforms – ideally exposed to many different architecture and design approaches
• Solid background in IT System architecture, design and development.
• Solid background in data modelling, database design and data management
• Good track record of large-scale systems migrations 
• Good experience in the relevant OM software and hardware

Qualifications and experience:

• Role Requirements
• Matric, plus relevant tertiary qualification, with EA practice certification e.g., Togaf or Zachman
• 7 years + related Systems Management/ Architecture, Information Management, Infrastructure Management/ Architecture experience.
• Proven track record in Enterprise Portal, Web Content Management, Social Media, Online transaction and eCommerce frameworks and Digital solutions. 
• Experience in broader Financial Services (incl. Banking) would be an advantage.
• Experience with IBM Insurance Application Architecture (IAA) framework and/or ACORD Framework will be an advantage
• Multi-disciplinary application of wide knowledge spanning business, data and technology
• Working knowledge of Financial & Project management.

Competencies: 

• Strategic
• Collaboration
• Customer First
• Execution
• Innovation
• Leading with Influence
• Personal Mastery

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Job Description

This role leads the Technology and Platform tribe. The Chief Technology Officer is responsible for creating the enterprise-wide technology vision and strategy pertaining to the core platforms, cloud, security, data and digital. The CTO will be responsible for instituting the enterprise wide technology governance, engineering centre of excellence and ensuring service resilience framework is adhered to across the organisation along with providing the thought leadership pertaining to technology innovation and core technology capabilities for the group.

• Defines an IT strategy in accordance with business and technological drivers and promote best practice guidelines through continuous improvement
• Working with Chief Information officer to define and implement industry leading practices, policies and processes in terms of IT portfolio management, IT Risk management and governance, technology architecture etc.
• To ensure that appropriate IT governance and controls are in place across the group as compliance with regulatory controls. Representing Old Mutual at various IT industry forums as applicable
• Leading the innovation in collaboration with the Chief Information Officer and Chief Digital Officer that Old Mutual remains on the cutting edge of innovation by researching and recommending appropriate technology investments in line with the latest developments and trends
• Driving and directing technology strategic projects in collaboration with the CIO that is aligned to business requirements and direction.
• Development and mentoring of IT leaders and emerging talent across the group
• Provide relevant information on both income and expenditure budgets for the functional area to prepare accurate financial forecasts in support of the business goals
• Identify, facilitate and drive synergies and collaboration opportunities technology and platform tribe
• Draw up service level agreements to meet client expectations
• Ensure quality and quantity of service delivery in support of service level agreements
• Manage and drive key technology partnerships to ensure value and efficiencies
• Drive the engineering culture and provide the space for growth and visibility on the latest technology trends.

Minimum Qualifications / Experience (Required For The Job)

• Bachelor's degree in a related field and A minimum of 10 years solid experience in a complex, heterogeneous and distributed IT environment
• A minimum of 15 years experience as a senior IT professional in a large and complex corporate environment, preferably in the insurance (financial services) sector
• Significant experience leading a software engineering capability, developing, running and scaling cutting-edge technology solutions and platforms
• A proven track record in managing large scale IT projects in a decentralized organizational structure

Additional Qualifications / Experience (Preferred, Not a Requirement)

• Strategic thinker: Thinks in a decisive and a clear way; Superior analytical and problem-solving skills; Solution oriented
• Excellent presentation and written and verbal communication skills
• Belief in a non-hierarchical culture of interaction, transparency and trust in squads
• Experimentalist frame of mind for innovation and driving change
• Excellent leadership skills in building, developing and managing a strong transformation office

OTHER: Additional Skills required

• Able to manage engagement with a wide range of stakeholders
• Ability to understand and lead complex IT debates
• Ability to influence and relate to people at all levels
• Good people management skills
• Well-developed verbal and written communication skills
• Business engineering and process automation skills
• High energy levels and results orientation communication skill
• Coaching and Mentoring Skill