Job Opportunities at Nedbank

Job Purpose

• To develop high level end to end design and Macro design in the context of the high level solution architecture to realise the business requirements. To perform consulting servicesto find suitable solutions tovarious business requirements

Job Responsibilities

• Make and validate recommendations based on cost and userabilty (feasibility).
• Deliver work products according to the agreed time lines and within agreed budget.
• Deliver proof of concepts to customers and obtain the necessary sign-off.
• Communicate new features to stakeholders through forums.
• Engage business stakeholders as per stakeholder lists as well as senior programmers, architecture delivering hardware, software and firmware support across domains (including production environments).
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Participate in research that will enable recommendations related to system software.
• Advise and make recommendation on what king of software and availability will be required (medium to high projects).

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Bcom Information Technology
• Blue Prism Developer Certification
• Microsoft Certified: Power Platform Fundamentals
• Cloud Computing
• Advanced Certification in relevant RPA technologies

Essential Certifications

• Advanced Certification in relevant technologies where available

Preferred Certifications

Minimum Experience Level

• 2+ years Information Technology experience
• Degree in Computer Science, Mathematics, Engineering or similar.
• 2 years’ experience in formulating a technical design, building automations (Blue Prism preferable) conducting verification, user acceptance testing and process deployment.
• An interest in intelligent Process automation, including Robotic Process Automation and Artificial Intelligence/Machine Learning.
• Java, Python, C# or coding experience – advantageous
• Agile and Scrum Principles
• SAFe

Technical / Professional Knowledge

• Principles of project management
• Relevant design tools
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Role relevant related technologies
• System Development Life cycle(SDLC)
• Systems Analysis and design
• Technical System Interfaces
• Testing principles and processes

Behavioural Competencies

• Collaborating.
• Compelling Communication
• Decision Making
• Driving for Results
• Influencing
• Innovation
• Technical/Professional Knowledge and Skills

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Job Purpose

• To acquire and generate new primary clients into the SBS segment specifically from the non-represented geographies we are seeking to enter. Once acquired, the growing portfolio needs to be engaged through a contact management program with the objective of deepening their relationship with Nedbank resulting in further cross-selling and revenue growth.
• Ultimately the purpose of the role is to build a financially viable small business portfolio by delivering banking solutions through our relationship management approach, the consequence for Nedbank is growth in market share.

Job Responsibilities

• Acquire new primary accounts for the small business segment of Nedbank.
• Source appropriate leads and make use of sales data lead capability.
• Execute on a contact management plan engage clients pro-actively, ensuring we are catering for their banking needs.
• Maximise profitability and the entrenchment of the portfolio by matching as many products as meets the needs of the portfolio.
• Ensure that client is fully banked by cross selling and servicing to meet all identified client needs.
• Source appropriate leads by building relationships, using networks, collaborating with other divisions, obtaining referrals, and conducting appropriate marketing activities to target potential customers.
• Provide accurate advice to meet client needs by maintaining knowledge, upskilling, reading widely, attending courses and being knowledgeable.
• Provide feedback on progress, respond swiftly and professionally to requests with appropriate information/advice at all times, manage expectations with respect to turnaround times.
• Ensure that clients can use products and services by providing/organizing training and demonstrations to clients.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies, and systems.

Minimum Experience Level

• 2-3 years' Relationship management experience in a Banking environment

Requirements

• Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers) is preferred
• NQF Level 5 or Higher in a Financial or Business related field essential
• Matric / Grade 12 / National Senior Certificate
• Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Closing Date - 22 April 2023

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Job Purpose

• Manage business requirements within the managed evolution common back office for RBB Segment

Job Responsibilities

• Understand business and articulate requirements within the construct of manage evolution
• Oversee the Credit Solution that is being built within managed evolution, specifically in common back office
• Define, refine and carry forward client business requirements
• Be an SME for RRB on the progress of common back office on unsecured and secured credit products
• Perform User Acceptance Testing ensuring system works as intended and functions operate together.
• Ensure business requirements are rolled out within tech
• Challenge and influence process by providing input
• Support production and end user
• Deploy and manage expectations

Minimum Experience Level

• 5 years' System experience in Managed Evolution
• 5 years' experience in a Personal Credit in Relationship business
• Business Analysis within a credit background in a Retail Business Banking environment

Preferred Qualification

• NQF Level 6 or higher in a analysis or credit related-field
• Agile or SAFe certification would be an advantage

Technical / Professional Knowledge

• Communication Strategies
• Diversity management
• Employee training/development
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Management information and reporting principles, tools and mechanisms
• Client Service Management

Closing Date - 19 April 2023

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Job Purpose

• Manage the Personal Loans, Student Loans and Overdraft Product across the value chain, through Client Insights, Product enhancements and active Stakeholder engagement across the Business to deliver Customer Value Proposition (CVP). Accountable for the product profitability and perfomance within credit risk parameters to achieve Nedbank's strategic objectives.

Job Responsibilities

• Develop, implement and evaluate CVP strategy and plan.
• Develop strategies to use existing Nedbank relationships and partnerships to gain market share.
• Collate strategic information from the market to enhance and / or create CVPs.
• Collaborate with value analytics to gather market intelligence and credit risk performance to assess and give input on CVP.
• Participate and provide input on relevant projects aimed at enhancing end user client experience.
• Ensure collaboration by engaging and managing relationships between stakeholders, thereby managing the end-to-end Personal Loans, Student Loans and Overdraft products across the value chain.
• Manage internal and external stakeholder awareness of product offerings and CVPs.
• Drive the launch of targeted CVPs across all channels to achieve sales targets.
• Meet product innovation objectives.
• Drive the achievement of financial targets and manage products within target credit risk range.
• Ensuring product health and governance.
• Manage costs within area to achieve budgetary targets.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• MBA

Minimum Experience Level

• 5 - 10 years Product and related Credit experience in a similar role within banking/personal loans (unsecured credit) or financial services environment that provided the types of exposure listed above.

Technical / Professional Knowledge

• Capacity planning
• Change management
• Client service management
• Communication Strategies
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational behaviour theory
• Principles of project management
• Stakeholder management
• Strategic planning

Behavioural Competencies

• Customer Focus
• Establishing Strategic Direction
• Operational Decision Making
• Entrepreneurship
• Building Talent
• Driving Execution
• Sharing Responsibility

Closing Date: 03 May 2023

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Job Purpose

• To create and increase revenue and economic profit from selected existing and new clients in the Holding Entities, Private Equity, and Family Office portfolio. The incumbent must effectively manage internal stakeholders and facilitate collaboration across the relevant product areas of Nedbank's wholesale clusters, to achieve our sector strategic objectives and create shareholder value. Further this individual should be the single point of contact for clients by navigating, co-ordinating the solutions available within Nedbank to offer a true banking partnership to clients and stakeholders. This role is based in Johannesburg.

Job Responsibilities

• Deliver or exceed targets by pro-actively monitoring and analysing sector news/knowledge and developments that are pertinent to selected clients, looking for opportunities, gaps and ideas to source business leads and solutions resulting in deal flow.
• Contribute to the development and execution of the sector strategy, and formulate client plans to defend and grow share of client wallet by building business pipelines across the full spectrum of CIB products.
• Proactively recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
• Build long term professional and collaborative relationships externally and internally through engagement, understanding and delivering solutions consistently to meet client needs.
• Support the deal implementation process by communicating with the client and internal stakeholders, monitoring progress, gathering feedback, and taking corrective action.
• Manage and elevate the client coverage brand across all stakeholders by providing a single interface for the client with the bank, understanding the drivers for the client and the sectors and economies that they operate in, together with the requirements from a bank perspective and position these correctly with relevant stakeholders.
• Leverage knowledge of client's business and senior level client relationships and sector expertise to originate multi-product transactions and generate a solid deal pipeline.
• Deliver 3-year plan for the portfolio by continuously engaging clients' executives to understand their short to medium term strategies.
• Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations in order to ensure that both plans are congruent.
• Understand the bank’s risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas.

Essential Qualification

• Under-Graduate Degree in Financial/Business Management

Preferred Qualification

• Post-Grad Degree in Financial/Business Management / CA (SA) / CFA

Minimum Experience Level

• Minimum 3 years’ experience in corporate and investment banking related to a Corporate client portfolio within a banking / financial services environment.
• Exposure to multiple product lines as well as relevant sector specific clients would be advantageous.
• A strong background in corporate banking, global markets and investment banking; including operational processes.
• Exposure to gathering and providing insight into a market sector, including the needs, nuances, policies, market drivers and role-players in that sector.

Technical/Professional Knowledge

• CIB Specific Operational Knowledge
• Communication & Presentation Skills
• Principles of project management
• Relevant software and systems knowledge
• Risk management process and frameworks
• Sector/Industry knowledge and specialisation
• Business Acumen
• Financial Acumen

Behavioural Competencies

• Energy
• Customer Focus
• Becoming a Business Advisor
• Building Trusting Relationships
• Leveraging a Winning Sales Strategy
• Sales Negotiation
• Qualifying Sales
• Initiating Action

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Job Purpose

• To conduct digital forensic investigations and render forensic technical support to stakeholders; in order to mitigate risks and prevent losses in Nedbank Group.

Job Responsibilities

• Achieve goals and objectives, understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise.
• Support personal growth and enable effectiveness in performance of roles and responsibilities.
• Maintain knowledge management and improve team success.
• Ensure upskilling takes place and effective handover to relevant responsible person for actioning.
• Provide input and support for buy-in and recommend the development of new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
• Conduct cybercrime related investigations and/or ad hoc requests and report fraudulent and/or inappropriate activities.
• Enable internal stakeholder investigations of fraudulent claims.
• Provide digital forensic evidence to stakeholders.
• Report and recommend actions related to cyber-related crime information to Enterprise Risk Committees (ERCOs).
• Assist stakeholders by providing professional advice and assistance on Nedbank systems, processes and digital forensic expertise in preparation of disciplinary processes, court appearances and civil and labour related litigation.
• Facilitate further criminal investigation and possible prosecution.
• Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Influence the improvement or enhancement of business processes and methodologies.
• Investigate digital forensic events by analysing cybercrime related incidences.
• Prevent losses, and where relevant, hand over to stakeholders for further action.
• Provide technical support to stakeholders.
• Monitor and intercept communication to aid investigations through gathering intelligence through electronic means.
• Manage billable hours allocated to each investigation.
• Deliver project results cost effectively.
• Obtain an understanding and ensure delivery of stakeholder's digital forensic needs and requests.
• Keep stakeholders updated on progress of digital forensic initiatives.
• Obtain relevant digital forensic tools.
• Build and maintain networks with relevant stakeholders.
• Provide professional assistance and/or advice to the industry.
• Build and maintain networks with relevant stakeholders by obtaining intelligence in aid of internal forensic investigations.
• Enable internal stakeholder investigations of fraudulent claims.

Minimum Experience Level

• 3 - 5 years experience in Digital Forensic examination, preferably in a Law enforcement agency

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Commerce: Information Technology , Diploma: IT Networking

Preferred Certifications

• Encase Certified Examiner (EnCE) - essential, Access Data Certified Examiner (ACE) - preferred

Technical / Professional Knowledge

• Digital computing (hardware components)
• Forensic examination
• Governance, Risk and Controls
• Industry trends
• Information systems
• Interviewing techniques
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills

Closing date: 24 April 2023

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Job Purpose

• To administer trusts to add value to the business by referring sales leads to the rest of Nedbank Group so as to create holistic value proposition for our clients

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Ensure that internal control procedures are adhered to for instance : Making sure that all estates assets are insured against loss - Cash reconciliation statements are checked for correctness by management before any cash distribution - Get equity mandates from the heirs before liquidating any assets.
• Take control of the deceased assets and ensuring that they are allocated to the lawful heirs.
• Update stats and have monthly meetings with Management to identify possible risks.
• Explain the deceased estates administration process to the heirs and manage their expectations; by regular and ongoing communication.
• Receive all relevant documents from the heirs and send them to the relevant authorities for processing.
• Engage our internal clients (NFP; PFA) by keeping them up to date with regular progress report.
• Responding to client queries and complaints within 48 hours.
• Escalating complaints to Management.
• Foster professional relationships with beneficiaries; intermediaries and others.
• Finalise estates within a reasonable time to ensure client satisfaction Generate revenue by taking executor's fees.
• Referring sales leads relating to stockbroking; investments; short term insurance; trusts; tax; Wills; property sales to various departments in the group.
• Finalise estates within the shortest possible time to maximise profits by making use of statistics and progress reports.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managersEnsure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post Graduate Diploma in Financial Planning.

Essential Certifications

Preferred Certifications

• Fiduciary Institute of South Africa. (FISA)

Minimum Experience Level

• 3-5years in legal / banking environment

Technical / Professional Knowledge

• Microsoft Office
• Administrative procedures and systems
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge
• Business principles
• Business terms and definitions
• Governance, Risk and Controls

Behavioural Competencies

• Customer Focus
• Work Standards
• Collaborating
• Communication
• Managing Work
• Building Partnerships