Recruitment Vacancies at Durban University of Technology

Minimum Requirements:

• NQF Level 6 qualification in information technology/computer science
• 3 years’ experience in the maintenance and design of websites including optimization of websites.
• 2 years’ experience in the design of website databases
• Website tools and instruments
• Website security
• Infrastructure requirements
• Database administration

Summary of Duties:

• Receive a job order to upgrade a website and analyse the extent of the work.
• Determine the scope of the upgrade in accordance with the job order requirements.
• Raise the necessary job order in accordance with the scope of the work.
• Analyse the received job order to determine the scope of work.
• Inform the relevant role players of the intended upgrade.
• Submit the necessary change management requests in accordance with procedures.
• Execute the upgrade in accordance with procedures and work instructions.
• Conduct the testing in accordance with the testing plan.
• Close the job order in accordance with procedures.
• Receive an order for fault analysis and analyse to determine the extent and the nature of the analysis.
• Fault analysis is initiated due to system audit results.
• Identify the type of fault analysis required.
• Identify and secure the appropriate resources in accordance with sound management principles where multiple members are required.
• Provide/develop a solution in accordance with the identified problem.
• Implement the solution in accordance with procedures and ensure that the problem is resolved.
• Receive reports and statistics and analyse for correctness.
• Run the website to ensure that it is functional.
• Refer problems to the originating programmer for rectification.
• Determine the required administration actions in accordance with the schedule/request.
• Ensure that the necessary change requests are authorised in accordance with procedures.
• Receive a request for business analyses from business driver / client and analyse for correct understanding.
• Arrange business analyses intervention according set guidelines and criteria.
• The availability of the database is verified and ensured.
• The user is created/modified in accordance with the request.
• The database table space is checked utilising database administration tools.
• Escalate the problem to the best possible person for resolution • Provide/develop a solution.
• Test the solution to ensure that the diagnosed problem is resolved.
• Submit the resolution document to the document management system for future reference purposes.
• Receive and analyse a request for the development of functionality to determine the nature of the functionality.
• Conduct an impact study to determine the possible effect on the current- and associated systems.
• Implement the functionality on the live system in accordance with policies and procedures.

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Minimum Requirements:

• Degree in Business Operations, Logistics, management or equivalent (NQF 7).
• 5 years management experience in logistical services.
• Must have sound knowledge of:
• Logistics management
• Corporate travel
• Logistical services

Summary of Duties:

• Oversee the entire process of from acquisition, inventory management to delivery.
• Corporate travel management
• Correspond with clients, suppliers, warehouses, and operations hubs to ensure efficiency of logistics services.
• Find more efficient ways to move or deliver services.
• Manage warehouse inventory and keep records of the inventory.
• Monitor and manage budgets.
• Develop plans, select the better ways of delivering services and contracting.
• Keep up to date on various ways and options for service delivery.
• Customer service orientation.
• Respond to and resolve complaints and problems.
• Ensure reliable and efficient delivery of services within DUT campuses.
• Understanding business requirements.
• Developing the customer charter and action plans.
• Ensure compliance to DUT policies and procedures regarding procurement and management of service providers.
• Develop the service charter and SLAs.
• Ensure stakeholders adherence to SLA’s.
• Managing and controlling of budgets.
• Assess and analyse the claims before they are submitted to finance for payment. (Whether rates claimed are those contracted).
• Ensure monthly meetings with service providers are held to track performance with contracts.
• Development of people centered management model.
• Ensure staff understand service levels and adherence.
• Develop the team culture and alignment across the unit.
• Planning, organizing and managing schedules for the teams.
• Monthly meetings with relevant stakeholders to address challenges and any suggestions to improve service delivery.
• Ensuring reasonable turnaround time for all services.
• Develop the regular reporting format on performance and deviation.
• Providing reports on contracted services and deviations from SLAs.