Open Roles at MAN Automotive (South Africa) (Pty) Ltd

Description

• Accurately diagnose faults found and reported on a vehicle (trouble shooting).
• Carry out servicing and repairs to vehicles in an efficient manner.
• Conduct road tests on repaired vehicles as and when needed.
• Ensure workshop quality, safety and security procedures are adhered to at all times.
• Report any vehicle faults other than those on the job card.
• Conduct servicing according to MAN specifications and service sheet.
• Work accurately and tirneously to achieve both efficiency and productivity to the required standards.

Qualifications:

• Grade: 12 Matric Certificate.
• N3 and possess a Diesel Mechanic trade test certificate.
• Possession of a dual trade is highly advantageous.

Skills:

• Pro-active, highly motivated and pay attention to detail.
• Work independently though being a team player.
• Customer focused with a results driven approach.
• Good communication (oral and written) & interpersonal relations skills.
• EC or EC1 drivers licence.

Experience:

• Trade Certificate experience in the heavy commercial vehicle industry - 5 years.
• MAN and / or VW heavy commercial vehicles - 3 years.
• MAN CATS 3 - 1 year.

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Description

• Maintain maximum sales volume at correct discount budgeted margin.
• Identify new customers in the allocated area and ensure the proper opening of customer data file.
• Call on existing customers in allocated area on a regular basis as per the requirement of (STM).
• Manage customer accounts & provide business management data to customers in order to improve spend.
• Keep continuous record of customer contact details and schedule of contacts.
• Ensure distribution of MAN related parts through all sectors of the trade and customer base.
• Assist with all stock counts, stand by duties and stand in for the Parts Counter Salesman.
• Ensure all customer queries are resolved and where necessary reported to the Parts Manager.
• Actively promote all parts promotions and sales campaigns.
• Promote and sell MAN parts, products to customers and identify areas to improve customer spend.
• Maintain and update the STM system as and when required.

Qualifications:

• Grade: 12 Matric Certificate

Skills:

• Work independently though being a team player
• Good communication (oral and written) & interpersonal relations skills
• Work well under pressure and maintain good customer relations
• Pro-active, highly motivated and pay attention to detail
• Customer focused with a results driven approach
• Excellent administrative and organizational skills
• Ability to work on standby
• Computer Literate
• Target Driven
• Code EB drivers licence

Experience:

• Experience within commercial part sales with the ability to meet sales and margin targets - 3 years (Essential)