Open Positions at Liberty Group South Africa

Purpose

• To provide advice and support in area of specialisation and enable the design, creation, development, documentation & testing of solution..

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences

Additional Minimum Qualifications

• Storage Certification,
• Unix Certification,
• Cloud Certification

Minimum Experience

• 3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Technical Experience

• Storage and Backup Technical knowledge.
• Good understanding of Unix, Storage, Backup and Arching landscape.
• Experience with designing Cloud Solutions.
• Experience with Cloud implementations. Exposure to Information Lifecycle Management.

Technologies:

• Cloud,
• On-premises DCs,
• Storage, Backup,
• HA/DR and Archiving
• SAN, NAS, SMB, Object Storage

Outputs

• Designing Storage and Backup infrastructure solutions for on-premises and cloud.
• Evaluating peers designs for Unix, Storage and Backup requirements.
• Evaluate proposed IT solution design.
• Understand and consider Regulatory and Governance compliance requirements in all designs

Process

• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand the interdependence and integration of different systems and related processes to apply practically in an area of work.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Comprehensively test solution to ensure delivery according to identified requirements and document changes for recording and governance purposes.
• Gather specification and related information in order to inform the architectural design of IT systems.
• Provide constructive and timeous feedback on work progress and problems encountered to relevant stakeholders.
• Research and examine current systems and consult users to obtain information to inform possible improvements.
• Write software and develop documentation and related operating manuals to increase the utility value of systems.
• Develop and deliver technical design solutions according to agreed standards that address business requirements within an agreed timeframe.
• Draw on own technical knowledge and experience and plan activities that identify and develop solutions to improve operational service and quality.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.
• Actively pursue and embed individual cross-skilling (T-shaping) and future-skilling (Cloud) using a growth mindset.
• Learn about, implement, participate in and mature Lean Agile Ways of Working, aligned to enterprise adopted frameworks, principles and practices.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

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Purpose

• Performs Microsoft Infrastructure design, development, and administration activities including but not limited to: deploying Windows Operating system applications, configuring hosts and host instances, deploying and managing business rules, configuring and administering a Windows/Cloud environment.  Maintains responsibility for configurations on multiple environments. 
• Represents Wintel during the design and development process and troubleshoots Wintel solutions in an enterprise environment.  Performs hands-on developing, debugging, and testing with Windows Operating system and Cloud Operating system technologies.

Key Responsibilities

• Design and document global enterprise Windows architecture: Master Data Management.
• Design, document, install and maintain Microsoft Windows Server 2019, 2022, on premise and in the cloud
• Design and maintain Windows security as defined and documented.
• Develop utilities and automated reporting.
• Create scripts for task automation.
• Create, test and execute data management languages.
• Analyze and sustain capacity and performance requirements.
• Analyze, consolidate and tune Windows Operating system for optimal efficiency.
• Monitor systems and platforms for availability.
• Oversee backup, clustering, mirroring, replication and recovery.

Additional Key Responsibilities

• Implement security and encryption.
• Install and test upgrades and patches.
• Provide 24/7 support for critical situations.
• Evaluate and recommend new integration technologies.
• Match recommended architecture changes and uplifts to business need.
• Proactively engage management as necessary to resolve issues and ensure awareness of potential dangers to the environment.
• Support other IT staff with open and unresolved issues.
• Provides on-call support via cell-phone 24 x 7 when on Standby and in emergency circumstances.
• Take on responsibilities as a backup or alternate for other IT staff if required.
• Cover and resolve any outstanding Service Desk related issues in an effort to help all IT members resolve tickets as quickly and efficiently as possible.

Minimum Experience

• Minimum of 5 years’ experience in IT
• Minimum 3 years developing enterprise scale Microsoft Windows Server 2012/2016/2019/2022 applications
• 3 to 5+ years of Microsoft Windows Administration with Windows Scripting support and experience
• 3 to 5+ years of Microsoft Server Administration 
• 4+ years of experience optimizing queries, performance tuning, and recovery activities.
• Demonstrated knowledge of IS standards such as ITIL.
• AWS Cloud Practitioner
• Azure Fundamentals
• Powershell scripting

Minimum Qualifications

• BS C in Computer Science, Computer Engineering, or IT related field; or an ABET accredited Electrical Engineering BS or equivalent business experience or other Tertiary education
• Matric

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Purpose

• Performs Microsoft CRM and BizTalk design, development, and administration activities including but not limited to: deploying CRM and BizTalk applications, configuring hosts and host instances, deploying and managing business rules, configuring and administering a BizTalk environment.  Maintains responsibility for configurations on multiple environments. 
• Represents CRM and BizTalk during the design and development process, and troubleshoots CRM and BizTalk solutions in an enterprise environment. 
• Performs hands-on developing, debugging, and testing with CRM and BizTalk.

Key Responsibilities

• Design and document global enterprise BizTalk and CRM architecture: Master Data Management.
• Design, document, install and maintain Microsoft BizTalk , 2010, 2016 and CRM 2011 CRM 2016, CRM 365.
• Design and maintain CRM and BizTalk security as defined and documented.
• Develop database utilities and automated reporting.
• Create CRM and BizTalk scripts for task automation.
• Create, test and execute data management languages.
• Analyze and sustain capacity and performance requirements.
• Analyze, consolidate and tune CRM and BizTalk for optimal efficiency.
• Oversee backup, clustering, mirroring, replication and recovery.
• Restore and recover BizTalk Configurations.

Additional Key Responsibilities

• Install and test upgrades and patches.
• Implement security and encryption.
• Provide 24/7 support for critical situations.
• Evaluate and recommend new integration technologies.
• Match recommended architecture changes and uplifts to business need.
• Proactively engage management as necessary to resolve issues and ensure awareness of potential dangers to the environment.
• Support other IT staff with open and unresolved issues.
• Provides on-call support via cell-phone 24 x 7 when on Standby and in emergency circumstances.
• Take on responsibilities as a backup or alternate for other IT staff if required.
• Cover and resolve any outstanding Service Desk related issues in an effort to help all IT members resolve tickets as quickly and efficiently as possible.

Minimum Experience

• Minimum of 5 years’ experience in IT
• Microsoft CRM and BizTalk, ITIL
• Azure and Cloud experience and training is essential
• Experience in architecture, implementation and management of enterprise database solutions
• Minimum 3 years developing enterprise scale Microsoft BizTalk Server 2009/2010/2016 applications
• Minimum 5 years Windows operating system administration experience
• 3 to 5+ years of Microsoft Biztalk Administration with SQL Scripting support and experience
• 3 to 5+ years of Microsoft CRM Administration 
• 4+ years of experience optimizing queries, performance tuning, and recovery activities

Minimum Qualifications

• BS C in Computer Science, Computer Engineering, or IT related field; or an ABET accredited Electrical Engineering BS or equivalent business experience or other Tertiary education
• Certification/training in core area (BizTalk 2010/2016) Microsoft CRM version 2011 version5.0 and CRM 365
• Matric

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Purpose

• To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.

Minimum Experience

• 3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Minimum Qualifications

• Bachelor's Degrees and Advanced Diplomas [NQF Level 07] in Mathematical Statistics or in a related field.

Process

• Provide guidelines and oversight to ensure the identification and assessment of business risk in order to create awareness and manage risk accordingly.
• Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.
• Keep abreast of regulation and industry developments to advise and guide on key compliance risk issues; enabling informed decision making.
• Coordinate investigations in order to establish and verify facts that leads to the identification and reduction of business risks.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide sound consulting services and recommendations based on customer and client needs, current information and trends analyses.
• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Provide advice and support to the business with the aim of mitigating litigation risk across impacted organisational operations.
• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

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Purpose

• This is a Websphere MQ/Message Broker Specialist role largely responsible for providing operational integration services to the organization.
• We are looking for experienced MQ and Message Broker specialist for permanent position. This will require candidates who have experience of a installing and configuring Websphere MQ/Message Broker V8.X and above on Solaris, Windows and Z/OS environment.

Key Responsibilities

• Installation and Configuration of WebSphere Message Broker v8/9 and above on Unix Solaris, Mainframe and windows environment.
• Proactively monitor the health of WMQ/WMB Servers installed and take appropriate preventative actions
• Unix scripting to troubleshoot and automation of duties and monitoring.
• Develop tools, metrics, and reports to effectively monitor WMQ/WMB server health.
• Define topology and specifications based upon new business requirement, including scale-out architectures for large installations.
• Effectively troubleshoot using tools such as MQ Explorer, WebSphere Message Broker Toolkit, IBM Support PAC's MO71 andIH03, MQSC, MQMONN etc. to solve issues with queue managers and brokers.
• Perform problem resolution and root cause analysis, spot trends and recommend and implement preventive techniques.

Additional Key Responsibilities

• Design, install, tune, maintain and monitor queue managers and brokers; including, but not limited to, storage management, performance tuning, backup and recovery, and change/configuration maintenance.
• Work closely with development and implementation teams to design and implement overall application configuration, associated support tools and processes.
• Provide technical consulting in identifying, implementing and supporting new WebSphere MQ and WebSphere Message Broker functions.
• Ensure standardization of systems implementation, support techniques, and adherence to formal processes, change control, best practices, and total quality practices in all activities.
• Willingness to work in a team environment where delivering to any and all customers is a priority together with the flexibility to take on new products and technologies as required.

Minimum Experience

• Minimum of 6 years’ experience in IT.
• 5+ years of Websphere MQ/Message Broker/Sterling Connect direct experience.
• 5+ years of experience Unix Scripting support and MQ security
• Knowledge of IS standards such as ITL/COBIT.
• Proven WebSphere MQ and WebSphere Message Broker administration experience in production/Non Prod environments including installation, configuration and performance tuning/optimization.

Additional Minimum Experience

• Experience in the configuration of file transfers using SFTP and associated security considerations (advantageous).
• Experience of Windows, Mainframe and Solaris operating systems.
• Experience in mainframe Natural ADABAS, CICS and use of main view.
• Intermediate experience with a database such as DB2 Experience
• Experience with Sterling Connect Direct is a plus.
• Exposure with IBM Integration Bus v9 is a plus.
• Experience in system analysis, design, construction and testing.

Minimum Qualifications

• BSc in Computer Science, Business, or related major or equivalent business experience or other Tertiary education
• Certification in WebSphere MQ Certified v8,9 and Message Broker v10.
• Unix Solaris and MS Server 2016
• Mainframe Natural adabas and CICS
• Matric

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Purpose

• The SQL Server DBA will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Server RDBMS systems, to ensure the availability and consistent performance of our corporate applications. This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills.
• The successful candidate will be responsible for the development and sustainment of the SQL Server Warehouse, ensuring its operational readiness (security, health and performance), executing data loads, and performing data modeling in support of multiple development teams. The Team supports an enterprise application suite of program management tools. Must be capable of working independently and collaboratively.

Key Responsibilities

• Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
• Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
• Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations
• Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
• Refine and automate regular processes, track issues, and document changes
• Assist developers with complex query tuning and schema refinement.
• Provide 24x7 support for critical production systems.
• Perform scheduled maintenance and support release deployment activities after hours.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.

Minimum Experience

• 5+ years MS SQL Server Administration experience required.
• Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
• Experience with backups, restores and recovery models.
• Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server.
• Experience working with Windows server, including Active Directory.

Minimum Qualifications

• BSc in Computer Science, Business, or related major or equivalent business experience or other Tertiary education, Matric.
• MCTS, MCITP, and/or MVP certifications a plus.

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Purpose

• To deliver data verification services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Minimum Experience

• 1 - 2 years experience in a similar environment

Minimum Qualifications

• Further Education and Training Certificate (FETC) [NQF Level 04] in Office Administration

Additional Minimum Qualifications

Outputs

Process

• Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
• Analyse data and provide monthly reports that reflect insight into tendencies and patterns.
• Analyse and develop recommendations from data and business analyses and formulate them into business plans.
• Contribute to the provision of a comprehensive administrative service through the correct interpretation and application of procedures.
• Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and escalate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.

Customer

• Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
• Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

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Purpose

• Responsible for configuring the infrastructure and installing applications on Windows IIS hosted platform on premises and in the cloud. - Working with application teams examining deployment requirements (hardware and software requirements). - Reviewing application installation documentation. - Executing the installion
• Performs Microsoft IIS and Operating system design, development, and administration activities including but not limited to: deploying IIS applications, configuring hosts and host instances, deploying and managing business rules, configuring and administering a IIS environment. 
• Maintains responsibility for configurations on multiple environments. 
• Represents Microsoft IIS Administrators during the design and development process, and troubleshoots IIS solutions in an enterprise environment. 
• Performs hands-on developing, debugging, and testing with Microsoft IIS.

Key Responsibilities

• Design and document global enterprise IIS architecture
• Design, document, install and maintain Microsoft IIS 7.0,7.5,8.0,8,5,10.
• Design and maintain IIS security as defined and documented.
• Create IIS scripts for task automation.
• Create, test and execute data management languages.
• Analyze and sustain capacity and performance requirements.
• Analyze, consolidate and tune IIS for optimal efficiency.
• Monitor systems and platforms for availability.
• Oversee backup, clustering, mirroring, replication and recovery.
• Restore and recover IIS Configurations.

Additional Key Responsibilities

• Implement security and encryption.
• Provide 24/7 support for critical situations.
• Evaluate and recommend new integration technologies.
• Match recommended architecture changes and uplifts to business need.
• Proactively engage management as necessary to resolve issues and ensure awareness of potential dangers to the environment.
• Support other IT staff with open and unresolved issues.
• Provides on-call support via cell-phone 24 x 7 when on Standby and in emergency circumstances.
• Document and Maintain Administration Processes for governance purposes
• Monthly reporting on Projects, incidents and implementations

Minimum Experience

• Minimum of 5 years’ experience in IT
• Minimum 3 years developing enterprise scale solutions for Microsoft IIS Server 2008/2012/2016/2019/2022 applications
• Minimum 5 years Windows operating system administration experience
• Azure and Cloud experience and training is necessary
• Experience in architecture, implementation and management of enterprise database solutions.
• Experience with DLL and IIS server configuration
• Demonstrated experience in writing thorough descriptions of system design and program functions
• 3 to 5+ years of Microsoft IIS Administration with Scripting support and experience
• 3 to 5+ years of Microsoft OS Administration 
• 4+ years of experience optimizing queries, performance tuning, and recovery activities.

Minimum Qualifications

• B.Sc. in Computer Science, Computer Engineering, or IT related field; or an ABET accredited Electrical Engineering BS or equivalent business experience or other Tertiary education
• Certification/training in core area MCSE or equivalent IT Diploma/ IIS Administration IIS version 7.0,7.5,8.0,8.5,10

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Purpose

• To provide specialist advice and conduct forensic investigations to enhance stakeholder confidence, through the execution of predefined objectives as per agreed SOPs..

Key Responsibilities

Forensic Investigations

• Conduct detailed forensic investigations into suspicious claims, financial discrepancies, and potentially fraudulent activities.
• Utilize advanced investigative techniques and tools to gather and analyze evidence, identify irregularities, and determine the validity of claims.

Interviewing

• Plan and conduct interviews with relevant parties.
• Utilize advanced interviewing techniques to gather accurate and comprehensive information.Assess the credibility of interviewees and analyze their responses to uncover inconsistencies or potential leads.
• Document interview findings clearly and accurately, ensuring all relevant information is captured.

Specialist Advice

• Provide expert advice and recommendations to internal stakeholders on forensic matters and investigative findings.
• Prepare and present clear, comprehensive reports and presentations based on investigative results.

Compliance and Standards

• Ensure investigations are conducted in strict compliance with regulatory requirements, legal standards, and company policies.
• Adhere to established SOPs and industry best practices to maintain the integrity and accuracy of investigations.

Stakeholder Engagement

• Collaborate with legal, compliance, and claims teams to address and resolve complex cases effectively.
• Engage with external agencies, law enforcement, and other relevant parties as necessary.

Data Analysis and Reporting

• Analyze financial records, transaction data, and other relevant documents to identify patterns and anomalies.
• Prepare detailed and actionable reports summarizing investigative findings, recommendations, and risk assessments.

Process Improvement

• Identify opportunities for enhancing investigative processes and methodologies.
• Contribute to the development and refinement of SOPs and investigative protocols to improve efficiency and effectiveness.

Training and Awareness

• Provide training and guidance to team members and other staff on forensic investigation techniques and fraud prevention.
• Raise awareness of emerging fraud trends and best practices within the organization.

Minimum Experience

• 2 - 3 years experience in a similar environment

Minimum Qualifications

• Bachelor’s Degrees and Advanced Diplomas [NQF Level 07] in Forensic Accounting, Criminal Justice, Finance, Business Administration, or a related field.

Process

• Collate information to serve as input to managerial reporting or decision making related to an area of specialisation.
• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Assist in the implementation and execution of fraud prevention, consisting of prevention, detection and investigation of related forensic activities.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Conduct investigations in order to establish and verify facts to that leads to the identification and reduction of business risks.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Customer

• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Keep up to date with own area of expertise to develop and maintain own professional knowledge base in order to provide effective support and advice.
• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.