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  • Posted: Aug 8, 2024
    Deadline: Not specified
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    BETSoftware is one of the most diverse betting software providers in Sub-Saharan Africa, with a rapidly growing international footprint. Our multiskilled Team is responsible for providing advanced software solutions, while supporting incredibly high transactional volumes in a fast-paced industry, making BETSoftware a lively and engaging place to be. Our prog...
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    Product Specialist - DBN

    You Bring:

    • Degree or diploma is preferred.
    • 2 -3 years’ work experience with a proven track record in a product specialist role.
    • Excellent communication and negotiation skills.
    • Customer Service experience.
    • A minimum of 2 years Sports Betting & Casino Gaming industry knowledge.
    • Ability to work well with a team and individually.

    What You’ll Do:

    • Technical Guidance: Providing expert guidance on specific technologies, programming languages, frameworks, and tools relevant to the software development process.
    • Problem Solving: Assisting the development team in overcoming technical challenges, bugs, and issues by leveraging their deep understanding of the subject matter.
    • Knowledge Sharing: Conducting training sessions and knowledge-sharing activities to enhance the skills of the development team.
    • Quality Assurance: Collaborating with quality assurance teams to ensure that the software meets the highest standards in terms of functionality, performance, and security.
    • Collaboration: Working closely with cross-functional teams, including product managers, designers, and other developers, to ensure a cohesive and effective development process.
    • Research and Development: Staying abreast of emerging technologies and trends in the software development landscape. Evaluating and recommending new tools or methodologies that can improve the software being developed.
    • Documentation: Creating and maintaining documentation related to products offered, ensuring that all changes deployed are appropriately amended on existing documents.
    • Peer Review: Participating in peer reviews to provide constructive feedback and ensure adherence to established guidelines and best practices.
    • Mentorship: Mentoring juniors and fostering a collaborative and learning-oriented environment within the team.
    • Continuous Improvement: Identifying opportunities for process improvement and suggesting enhancements to existing workflows to optimise efficiency and productivity.
    • Monitor and analyse competitor products to identify strengths, weaknesses, and potential areas for differentiation.
    • Work closely with Business Analyst, providing guidance on product features and specifications.
    • Assist customers in determining which product is most suitable for them.
    • Ensuring compliance with the companies’ guidelines.
    • Ensure continuous follow up and regular engagement with current and potential customers.
    • Effectively propose related products and services to BET Management.
    • Navigate research and troubleshoot cases.
    • Continuous research of processes and new functionality or solutions to unique BET customer requests.
    • Using system tools (Triage) to monitor incoming cases for trends and items requiring urgent attention/escalation.
    • Collaborate with internal teams to address customer needs.
    • Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within the team and to the wider group.
    • Produce documentation for end-users and internal use.

    go to method of application »

    Software Delivery Lead (CPT)

    You Bring:

    • At least 10 years in a technical role within the IT industry.
    • At least 3-5 years’ experience managing/leading software development cross functional teams.
    • Experience facilitating timely product/project delivery.
    • Detailed knowledge of the SLDC and management of software projects.
    • Driven to achieve results despite obstacles.
    • Good written and verbal communication skills.
    • Strong attention to detail.

    What You’ll Do:

    SDLC Management

    • Is responsible for each phase of the product or project life cycle, end-to-end from inception, growth, maturity to decline. Where applicable this includes inception, requirement, analysis, design, development, testing, deployment, infrastructure, capacity, performance, support, monitoring and decommissioning as required.
    • Aligns development roadmap with business, clients (internal and external) and technology through collaboration with multiple team members.
    • Manages issues with appropriate urgency which includes resolution and communication with stakeholders in conjunction with the support/post deployment process.
    • Prioritises and plans of backlogs/demand pipelines and product roadmaps.
    • Define, track and measure product Business Benefit Realisation as appropriate to your product development space.
    • Maintains sound technical understanding and in-depth product as well as general group product and system knowledge.

    Strategic Mindset

    • Aligns objectives and activities to the broader strategic needs of the team and BET Software.
    • Customer centric - Responsible for creating and proper grating a customer-oriented attitude within the team while identifying and understanding the needs of all customers and managing their expectation.
    • Facilitates an understanding of competitor analysis and market research to identify areas of opportunity and risk associated to the product.
    • Aligns and collaborates with other product teams as required to achieve objectives.
    • Provides consistent, clear, and regular communication with key internal and external stakeholders.
    • Integrates the team and department processes and procedures effectively with companywide process and procedures.

    Team Management

    • Leads direct and indirect reports for the successful management of the allocated product (i.e., seconded team members).
    • Ensures that the cross functional team is aligned with the company’s strategy and working towards achieving the strategy.
    • Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
    • Planning of work allocation to ensure that each member in the team has work assigned to them. Tracking the completion of the work.
    • Supports and/or develops a training and career development plan for each team member.
    • Collaboratively works with team members to set performance goals and measures
    • Conducts regular performance discussions with the team to facilitate a culture of growth.
    • Facilitates mentoring and coaching as required.
    • Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills.
    • Maintains a current and future skill matrix for the team.
    • Creates a culture for teams that are aligned to the platforms and BET values.

    Behavioural Outputs:

    Adaptably Resilient

    • Adapts to change and is open to new ideas and willing to take on new responsibilities.
    • Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
    • Changes his/her interpersonal style and approach based on the circumstances.
    • Adapts behaviour to maintain cooperative relationships with others.
    • Accepts changes to task, plans and procedures in order to align with strategic direction of the organisation and appropriately adjusts behaviour and activities to changing conditions.
    • Maintains a positive attitude in the face of change.

    Decision Making Quality

    • Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
    • Ensures others understand the decision before moving forward.
    • Considers short- and long-term implications of the decision.
    • Able to logically defend and explain judgements and decisions.
    • Takes steps to accurately define the problem before seeking a solution.
    • Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

    Resourceful and Improving

    • Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation.
    • Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
    • Solves problems through questioning the status quo.

    go to method of application »

    Senior REACT Developer (DBN)

    You Bring:

    • 3+ years commercial experience with React.
    • 5+ years JavaScript.
    • Experience with RESTful APIs.
    • Solid knowledge of CSS, HTML, and other front-end languages.
    • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
    • Thorough understanding of React.js and its core principles and frameworks.
    • State management experience with React Hooks & Redux.
    • Solid, working knowledge of writing unit tests (Jest, React-Testing Library).
    • Strong understanding of Unit Testing practice.
    • Knowledge of modern authorisation mechanisms, such as JSON Web Token
    • Familiarity with modern front-end build pipelines and tools.
    • Ability to understand business requirements and translate them into technical requirements.

    Advantageous:

    • Working in a Scrum/Agile environment.
    • Experience with Kubernetes.

    What You’ll Do:

    Technical Outputs:

    • Develop and maintain user-facing features using React.js.
    • Make use of reusable components and front-end libraries for use across our platforms.
    • Optimise components for maximum performance across a vast array of web-capable devices and browsers.
    • Stay up to date on emerging code standards.
    • Maintain and implement code and design standards.
    • Mentor Junior and Intermediate React Developers.

    Behavioural Outputs:

    Adaptably Resilient

    • Adapts to change and is open to new ideas and willing to take on new responsibilities.
    • Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
    • Changes his/her interpersonal style and approach based on the circumstances.
    • Adapts behaviour to maintain cooperative relationships with others.
    • Accepts changes to task, plans and procedures in order to align with strategic direction of the organisation and appropriately adjusts behaviour and activities to changing conditions.
    • Maintains a positive attitude in the face of change.

    Decision Making Quality

    • Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
    • Ensures others understand the decision before moving forward.
    • Considers short- and long-term implications of the decision.
    • Able to logically defend and explain judgements and decisions.
    • Takes steps to accurately define the problem before seeking a solution.
    • Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

    Resourceful and Improving

    • Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
    • Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
    • Solves problems through questioning the status quo.

    go to method of application »

    Senior REACT Developer (CPT)

    You Bring:

    • 3+ years commercial experience with React.
    • 5+ years JavaScript.
    • Experience with RESTful APIs.
    • Solid knowledge of CSS, HTML, and other front-end languages.
    • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
    • Thorough understanding of React.js and its core principles and frameworks.
    • State management experience with React Hooks & Redux.
    • Solid, working knowledge of writing unit tests (Jest, React-Testing Library).
    • Strong understanding of Unit Testing practice.
    • Knowledge of modern authorisation mechanisms, such as JSON Web Token
    • Familiarity with modern front-end build pipelines and tools.
    • Ability to understand business requirements and translate them into technical requirements.

    Advantageous:

    • Working in a Scrum/Agile environment.
    • Experience with Kubernetes.

    What You’ll Do:

    Technical Outputs:

    • Develop and maintain user-facing features using React.js.
    • Make use of reusable components and front-end libraries for use across our platforms.
    • Optimise components for maximum performance across a vast array of web-capable devices and browsers.
    • Stay up to date on emerging code standards.
    • Maintain and implement code and design standards.
    • Mentor Junior and Intermediate React Developers.

    Behavioural Outputs:

    Adaptably Resilient

    • Adapts to change and is open to new ideas and willing to take on new responsibilities.
    • Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
    • Changes his/her interpersonal style and approach based on the circumstances.
    • Adapts behaviour to maintain cooperative relationships with others.
    • Accepts changes to task, plans and procedures in order to align with strategic direction of the organisation and appropriately adjusts behaviour and activities to changing conditions.
    • Maintains a positive attitude in the face of change.

    Decision Making Quality

    • Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
    • Ensures others understand the decision before moving forward.
    • Considers short- and long-term implications of the decision.
    • Able to logically defend and explain judgements and decisions.
    • Takes steps to accurately define the problem before seeking a solution.
    • Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

    Resourceful and Improving

    • Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
    • Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
    • Solves problems through questioning the status quo.

    go to method of application »

    Talent Analyst (DBN)

    You Bring:

    • Completed Degree or Diploma in Human Resources, Analytics, Business Administration, or related.
    • Minimum of 5 years’ experience within a Talent, HR, Marketing Analysis, or Business Analysis role (HR preferred).
    • Solid understanding of HR principles, Labour legislation, and Talent Acquisition processes.
    • Proven exposure in completing competitor analysis, performance metrics, benchmarking exercises, and return on investment for events.
    • Excellent attention to detail skills and the capabilities to troubleshoot technical issues independently.
    • Strong written, verbal, and reporting communication skills.
    • Excellent innovation and process implementation skills.
    • Strong Excel, analytical, and technical proficiency.
    • Experience with ORACLE, Applicant Tracking Systems, Business Analysis/Data Tools, CRM and Project Management.
    • Tools (Confluence, MS Projects) (advantageous).

    What You’ll Do:

    Data Analysis and Reporting

    • Collect and analyse HR data from various sources, including HRIS, employee surveys, performance evaluations, and other relevant systems.
    • Clean, transform, and validate HR data to ensure accuracy, consistency, and data integrity.
    • Use data analysis techniques to identify trends, patterns, correlations, and insights related to HR metrics and key performance indicators (KPIs).
    • Develop and maintain HR dashboards, reports, and visualisations to effectively communicate HR data and insights to stakeholders.
    • Conduct statistical analyses and predictive modelling to support HR initiatives and identify potential risks or opportunities.
    • Provide HR data-driven insights and recommendations to support decision-making and drive HR initiatives.
    • Monitor HR data to identify data anomalies, outliers, and data quality issues, and take corrective actions as necessary.
    • Stay updated with HR trends, industry benchmarks, and best practices to enhance HR data analysis capabilities.
    • Participate in HR projects and initiatives related to data analytics, including HR system implementations, process improvements, and automation.
    • Maintain data privacy and confidentiality standards in handling sensitive HR data.
    • Support HR data requirements for regulatory reporting, audits, and compliance purposes.

    Talent Acquisition Support

    • Market Research: Research to understand talent availability, salary benchmarks, and industry hiring trends.
    • Sourcing Strategies: Develop and optimize sourcing strategies to attract high-quality candidates.
    • Candidate Assessment: Assist in creating and refining assessment tools and processes to ensure the selection of the best candidates.

    HR Strategy Development

    • Strategic Planning: Support the development of HR strategies by providing insights from data analysis.
    • Workforce Planning: Help in workforce planning by forecasting hiring needs based on business goals and market trends.
    • Talent Management: Contribute to talent management strategies including succession planning, career development, and employee engagement.

    Process Improvement

    • Efficiency Enhancement: Identify areas for improvement in the recruitment and selection process to enhance efficiency and effectiveness.
    • Technology Utilisation: Leverage HR technology and tools for data management and process automation.

    Stakeholder Collaboration

    • Collaboration: Work closely with HR leaders, Learning and Development, Marketing Leaders, hiring managers, and other stakeholders to understand their needs and provide data-driven insights.
    • Communication: Present findings and recommendations to senior management and other stakeholders. Present reports weekly, monthly, quarterly, bi-annual, and yearly. Present key findings, trend analysis, and cost analysis to strategise what’s best for business.

    Compliance and Best Practices

    • Regulatory Compliance: Ensure all recruitment practices comply with relevant laws and regulations.
    • Best Practices: Stay updated with the latest trends and best practices in talent acquisition and HR analytics. Ensure the Team is notified of relevant policy/system and IT-regulated changes and that it is being adhered to. Conduct regular quality assurance on the current processes and modules within the Talent, People and Development Teams.
    • Any ad hoc tasks that may arise.

    Method of Application

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