New Jobs at Amazon Web Services

Key job responsibilities
WHAT CAN YOU EXPECT FROM A LIFE AT AWS?

• Every day will bring new and exciting challenges on the job while you:
• Learn and use groundbreaking technologies.
• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
• Interact with leading engineers around the world.
• Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
• Drive customer communication during critical events.
• Drive projects that improve support-related processes and our customers’ technical support experience.
• Write tutorials, how-to videos, and other technical articles for the developer community.
• Work on critical, highly complex customer problems that may span multiple AWS services.

BASIC QUALIFICATIONS

• Minimum of 2+ yrs experience in relevant technical position
• Administrator skills on Linux/Unix and/or Windows and Networking
• Knowledge of some Developer & Mobile language/ServicesPython, Ruby, PHP, Java, .NET, JavaScript, iOS/Objective-C/Swift, Rest API, inter-application messaging & queueing, develop mobile apps, version control systems, virtualization.
• Experience with web-based applications and HTTP Knowledge of client/server and distributed systems architectures (WebServers)

PREFERRED QUALIFICATIONS

• Bachelor’s degree
• Experience developing against and working with REST API based services
• Prior working experience with AWS services
• Experience with Cloud architecture patterns and distributed computing concepts
• Exposure to Mobile application development (iOS / Android)
• Exposure to mobile and web application security best practices
• Messaging and Queueing experience
• Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP
• Exposure to security concepts / methodologies Experience with iperf, MTR, traceroute, dig
• Experience handling full application stacks from the OS up through custom applications
• Experience working with identity providers (i.e. Login with Amazon, Facebook Connect, OpenID, etc.) / OAuth Experience

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Key job responsibilities

• Intermediate to advanced expertise in ETL tools such as Talend, Informatica or similar.
• Knowledge of data management fundamentals and data storage principles
• Advanced SQL and query performance tuning skills.
• Experience integrating and managing large data sets from multiple sources
• Ability to read and understand Python and Scala code
• Understanding of distributed computing environments
• Proficient in Spark,Hive and Presto
• Experience working with docker
• Python, and shell scripting
• Customer service experience / strong customer focus
• Prior working experience with AWS - any or all of EC2, S3, EBS, Glue, Athena
• Experienced with Linux system monitoring and analysis(disk management, memory management, permissions etc.)
• Understanding of Networking concepts and protocols(DNS, TCP/IP, DHCP, HTTPS, etc.)

BASIC QUALIFICATIONS

• 2-4years of experience
• Understanding of ETL (Extract , Transform , Load) Creation of ETL Pipelines to extract and Ingest data into data lake/warehouse with simple to medium complexity Data transformations and troubleshooting ETL job issues.
• Understanding of Linux and Networking concepts.
• Excellent oral and written communication skills with multi-tasking ability.
• Master’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR Bachelor’s degree in the same with 1+ year of experience OR equivalent experience in a technical position

PREFERRED QUALIFICATIONS

• Bachelor's degree in computer science or equivalent

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Job Description

• Amazon Web Services (AWS) is seeking a Senior Partner Marketing Manager covering the enterprise segment in the SSA region.
• This senior partner marketing manager will be responsible for developing and implementing the Enterprise segment partner marketing strategy in the SSA region to help accelerate awareness and adoption of AWS’s cloud computing platform, services and solutions through a proactive, data-driven approach.
• This is a unique opportunity to play a key role in an exciting, fast growing business across multiple markets.
• In the Senior Partner Marketing Manager role, you will develop and drive both 'with' and 'through' partner demand generation campaigns in SSA to support the growth objectives of the Enterprise segment working in close collaboration with the local partner community.
• The role requires you to work collaboratively across multiple stakeholder groups internally and externally, including the partner organization, sales leadership, the EMEA marketing and your local partners.
• You will strategically design the SSA partner marketing initiatives, directly manage the local strategic partner community aligned to our Enterprise customers, scale partner activation through central programs as well as developing signature in-country programs to support local priorities.
• Do you look around corners for ways to impact our partner community in the SSA region by leveraging impactful marketing strategies? Are you experienced in partnering with sales and partner teams, being their trusted marketing advisor to drive programs that supports the business growth?

BASIC QUALIFICATIONS

• 7+ years of professional non-internship marketing experience
• 7+ years of developing and managing acquisition marketing or channel programs experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs
• Experience developing and executing campaigns across a multitude of timezones and languages

PREFERRED QUALIFICATIONS

• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint

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This role will be responsible for building a multi-channel strategy to recruit sellers, working with a network of stakeholders to deploy that strategy, measuring initiatives and optimizing for scaling success. A successful candidate will be data-led, fast-paced, capable of building a well informed strategy to address difficult problems and forging strong relationships amongst their stakeholders as well as their team.

Key job responsibilities

• Develop strategy in collaboration with stakeholders to scalably recruit sellers
• Effectively communicate strategy, verbally and in writing, to business leadership
• Manage end-to-end execution of multiple projects and campaigns, tracking and reporting on key milestones
• Develop content to build awareness, seller education and deliver in a scalable way
• Define goals and measurement with granularity to conduct data-driven evaluation on the effectiveness of each marketing activity
• Build mechanisms to measure performance and communicate insights
• Earn trust from internal and external partners, balancing contending priorities in a rapidly changing environment
• Work with regional and global teams to share ideas, best practice and results to contribute other market’s growth

About the team

• The Amazon Marketplace is a critical part of the Amazon consumer business which offers millions of sellers the opportunity to build and grow their business using Amazon’s reach and expertise. Sellers are our customers and we help them to sell their products to hundreds of millions of customers world-wide. We are looking for a talented marketer to drive our Seller programs.

BASIC QUALIFICATIONS

• Experience developing and managing acquisition marketing or channel programs experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs

PREFERRED QUALIFICATIONS

• Knowledge of SQL at the intermediate level
• Experience driving direction and alignment with large cross-functional teams and agency partners

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Key job responsibilities

• SAFETY - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

DATA CENTER OPERATIONS (DCO)
This position involves:

• Diagnosing hardware and network problems followed by physical repairs
• Troubleshooting events within internal Service Level Agreements (SLAs) o Performing root cause analysis of equipment failures
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)

BASIC QUALIFICATIONS

• 3+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

PREFERRED QUALIFICATIONS

• A+, CCNA, Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• CDCP (Certified Data Center Professional) or
• CDCS (Certification Data Center Specialist)

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Key job responsibilities

• Meet or exceed revenue and goal targets in a defined territory.
• Help develop a comprehensive account/territory plan to manage and grow numerous accounts concurrently.
• Grow & articulate compelling value propositions around AWS services.
• Accelerate customer adoption.
• Maintain a robust sales pipeline.
• Work with partners to extend reach & drive adoption.

BASIC QUALIFICATIONS

• Technology related sales, consulting or business development experience
• Ability to build and deliver against a plan for your territory which meets or exceeds revenue targets Entrepreneurial “builder” mentality
• Comfortable delivering results amid ambiguity and change
• Excellent verbal and written communication skills

PREFERRED QUALIFICATIONS

• Passion for helping startups grow
• A technical or educational background in engineering, computer science
• Experience selling cloud solutions
• History of working for, consulting to, or selling to tech startups

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Key job responsibilities

• Build your own pipeline of opportunities, identifying high sales potential Selling Partners
• Adept at building relationships with Director level key decision makers, developing a clear understanding of our Selling Partners and their needs, articulating compelling rationale for why Partners should launch on Amazon
• Understand and utilize CRM tools such as Salesforce to track pertinent account information and sales progress as well as forecast and prioritize to meet or exceed quarterly enrolment targets
• Comfortable at manage numerous business opportunities concurrently

BASIC QUALIFICATIONS

• Bachelor degree or equivalent experience
• Experience in prospecting, qualifying, and being the first point of contact with partners
• Experience with sales and stakeholder’s management

PREFERRED QUALIFICATIONS

• Analytical and strategic skills including advanced Microsoft Excel
• Creative, has initiative, and can constructively advocate on behalf of the customer
• A sense of ownership, bias for action, and driven to deliver results with a never say die attitude

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Key job responsibilities
Every day will bring new and exciting challenges that include elements of:

• Drive the resolution of large scale customer impacting incidents as part of a team rotation
• Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.
• Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads
• Contribute to Problem Records for customers
• Conduct continuous real-time proactive monitoring of customer metrics
• Prioritize, manage, and own emerging and developing customer issues from start to finish
• Monitor and manage communications during high impact events via relevant channels
• Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence
• Lead projects and virtual teams to drive operational improvements
• Create and review documentation; design/influence new standard operating procedures
• Identify and troubleshoot recurring platform issues and own projects to drive improvements
• Mentor peers in your areas of technical and operational strength
• Perform other duties as required by the organization

BASIC QUALIFICATIONS

• 3+ years of network and operating system support experience
• 3+ years of virtualization, orchestration and cloud computing (e.g., Hypervisors, VMware, Xen) experience
• Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience

PREFERRED QUALIFICATIONS

• Industry specific accredited certification(s) such as AWS Associate level certification
• Familiarity with Cloud services
• Ability to work in ambiguous environment and drive collaborative projects from conception to delivery

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Key job responsibilities

• Project Management: Oversee the planning, execution, and delivery of projects, managing resources, timelines, and budgets to ensure successful outcomes.

This will include:

• implementation of the set B-BBEE strategy for Amazon Web Services
• implementation of Amazon Web Services’ B-BBEE policy, drafting and implementing annual plans and managing and of the business’ annual B-BBEE audit,
• contributing to the development of the business’ B-BBEE strategy in line with the overall organisational objectives and business planning,
• coordinating monthly and quarterly committee meetings, as well as monitoring B-BBEE Scorecard & Reporting to senior and external stakeholders,
• keeping abreast of changes, developments and inputs in B-BBEE legislation and regulations,
• Coordinating internal audits across all B-BBEE pillars to ensure proactive gap closing and preparation for the annual B-BBEE audit, and
• coordinating and managing annual external B-BBEE audit across all B-BBEE pillars, and
• managing the relationship with the appointed B-BBEE Verification Agency.

BASIC QUALIFICATIONS

• At least 10 years relevant work experience:
• BEE Experience in Consulting
• Demonstrated knowledge and experience in BEE, including DTI Codes of Good Practice,
• Sector Charters, detailed reporting, policy review and verification
• Superior technical expertise in the interpretation and application of BEE legislation, including all elements of the DTI Codes
• Experience with B-BBEE systems analysis and strategy creation

PREFERRED QUALIFICATIONS

• Relevant business, Masters or Honours degree or, including Bachelor’s Degree in Finance, Accounting and/or Economics
• Personal attributes:
• Drive and motivation,
• Commitment, dedication and pro-active approach,
• Potential for Leadership, organisational, administrative and management skills,
• Excellent analytical and numerical skills, with a focus on problem solving,
• Technically sound with focus on accuracy,
• Numerate with strong attention to detail critical,
• Ability or potential to think strategically,
• Ability or potential to distil complex concepts and issues into simple, well-communicated solutions,
• Ability to research, develop and present key insights, findings and recommendations clearly and concisely,
• Excellent written and verbal communication,
• Ability to manage self with minimal oversight,
• Ability to exercise good judgement to determine when escalation is required relating to matters of conflict, and
• A strong resonance with and personal alignment to the company's vision

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Key job responsibilities

• Analyze and aggregate complex data from various sources to identify trends, outliers, and actionable insights
• Ensure accurate and compliant legislative reporting including EE, WSP, ATR, Kings IV, BCEA, and COIDA Reports
• Provide data-driven recommendations to support the design and implementation of impactful transformation programs
• Collaborate cross-functionally to ensure diversity data is leveraged effectively across the organization
• Stay up-to-date on industry best practices and legislative requirements related to SD and EE reporting
• Assist in the development of data visualization tools and dashboards to enhance transparency and accountability
• Perform regular system audits to ensure complete and accurate reporting of data/metrics
• Support with ad hoc compliance requests as needed.

BASIC QUALIFICATIONS

• At least five years relevant work experience
• Bachelor’s Degree in Data Analytics, Statistics, Human Resources (with specialization in Employment Equity), or a related field
• Proficient in data analysis tools and techniques, including Excel, and data visualization software

PREFERRED QUALIFICATIONS

• Skills Development Facilitator certification
• Demonstrable data cleaning, preparation and data mining experience
• Demonstrable knowledge and experience on Employment Equity or Skills Development legislation, including preparation and submission of Workplace Skills Plans and Annual Training Reports.
• Demonstrable ability to draft and present detailed reports
• Demonstrable experience working with various levels of leaders whilst managing multiple and simultaneous competing priorities.