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  • Posted: Aug 12, 2024
    Deadline: Not specified
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    Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to pl...
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    Systems Development Engineer I, DaVinci: Support Engineering, Tooling & Automation (SETA)

    Key job responsibilities

    • Design, build, and implement technical solutions to complex problems.
    • Get exposure to a range of AWS software products, systems, infrastructure, hardware, networking, and processes.
    • Drive automation and refactoring of existing solutions, including incorporating new generative AI and machine learning components.
    • Ensure scalability, reliability and efficiency of automation processes.
    • Develop new testing frameworks and tools to improve test coverage and efficiency.
    • Develop mechanism to collect and analyze usage statistics of the tools and services that our team owns.
    • Create dashboards and reporting tools to provide actionable insights to stakeholders.
    • Proactively identify and mitigate risks and deficiencies. You will work to reduce complexity and enable greater agility for our team and other teams in our organization.
    • Lead reviews of architecture, design, operations, process, or post-incident analysis for your team. You will actively participate in reviews of systems owned by partner teams.
    • Influence your team’s technical and business strategy by making contributions to team priorities and approach.
    • Hire and develop others by leveraging your expertise, coaching, and mentoring.

    BASIC QUALIFICATIONS

    • Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
    • Experience with Linux/Unix

    PREFERRED QUALIFICATIONS

    • Experience with CI/CD pipelines build processes
    • Experience in automating, deploying, and supporting infrastructure
    • Bachelors degree in Computer Science or equivalent.

    go to method of application »

    Customer Solutions Manager, AGS-Tech-Field-EMEA-ScaleCSM

    Job Description

    • As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.
    • In the role, you will be trusted partner to our AWS customers, leveraging your delivery experience with technical change programs to help shepherd the customer through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.
    • You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The Delivery of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.
    • At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will help solve the customer’s challenges through new ideas, tools and mechanisms.
    • Successful candidates will have a delivery and change management background, be detail oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.
    • You will evangelize AWS services and guide customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS.

    BASIC QUALIFICATIONS

    • Experience of large scale IT/digital/business transformation or migration programs at a customer facing role
    • Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level
    • Strong organizational governance and troubleshooting skills with precise attention to detail

    PREFERRED QUALIFICATIONS

    • Direct experience implementing AWS/cloud services
    • Robust understanding of key technology and market trends
    • PMP and/or SCRUM/Agile, SAFe certified

    go to method of application »

    Program Manager, Ops Integration, FC Ops Integration

    DESCRIPTION

    • FC Ops Integration is looking for a Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our Fulfiment operations.
    • Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the tool development for fulfilment networks capacity management systems, end-to-end flow products and scoping new business programs. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders.
    • This role requires scoping large, ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

    Key job responsibilities

    • Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
    • Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2024/2025 variable cost, quality, and expansion goals
    • Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
    • Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
    • Developing Amazon best practices for internal operations
    • Leveraging analytics to support the future state of the business

    The Program Manager will also demonstrate:

    • Confidence operating in ambiguous and iterative business space
    • Attention to detail including proven ability to manage multiple, competing priorities simultaneously
    • Ability to think strategically and execute methodically
    • Ability to work in a fast-paced environment where continuous innovation is desired
    • Ability to clearly communicate data insights to others

    BASIC QUALIFICATIONS

    • 5+ years of program or project management experience
    • 5+ years of defining and implementing process improvement initiatives using data and metrics experience
    • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
    • Experience using data and metrics to determine and drive improvements
    • Experience working cross functionally with tech and non-tech teams

    PREFERRED QUALIFICATIONS

    • 5+ years of driving end to end delivery, and communicating results to senior leadership experience
    • 5+ years of driving process improvements experience
    • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
    • Experience building processes, project management, and schedules

    go to method of application »

    HR Country Lead, Intl Stores – South Africa, International Stores

    DESCRIPTION

    • Are you excited with the idea of building global organizations? Does building and scaling businesses and helping solve some of the most complex customer opportunities excite you? Then read on! International and Emerging Stores (IES) is looking for a Country HR Lead to support our Intl Stores organizations in South Africa.
    • This role will be both hands on and strategic providing human resource leadership in the development and implementation of HR strategies that foster growth, innovation and organizational effectiveness. The individual in this role must first understand the business priorities and translate them into an HR plan that supports the business. This includes being a trusted advisor to organization leaders, partnering on talent management, organizational design and effectiveness, workforce planning, employee development and engagement, among other HR efforts.

    Key job responsibilities

    • Partner with organizational leaders, leveraging data, functional expertise, and sound judgment to influence decisions and evolve new ways of thinking
    • Partner with HR team members and business leadership to create and execute people strategy, develop senior leaders, and mitigate risks across the organization
    • Engage specialist subject matter experts such as Compensation & Benefits, Talent Management, Organizational Effectiveness, Talent Acquisition, etc. to define and tackle organizational obstacles
    • Think big about how to implement longer-term strategic initiatives like organizational design decisions, HR effectiveness, and career development for the teams
    • Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives

    BASIC QUALIFICATIONS

    • Bachelor’s degree, or equivalent experience
    • Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.
    • Experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization
    • Demonstrated understanding of the country labour laws (Eg: Employment Equity programs)

    PREFERRED QUALIFICATIONS

    • Master’s degree in Human Resources or MBA
    • Regional HR experience
    • Strong business acumen, with demonstrated ability to grow and develop senior business leaders
    • Experience developing long-term business and people strategy for a scaling organization

    go to method of application »

    Legal Counsel

    Job Description

    • We are looking for a talented lawyer to support our growing South Africa Consumer Business as part of Amazon's Legal Department in South Africa. As Corporate Counsel, you will work closely with our business teams to create and launch innovative new features, programs and services for Amazon. This is an exciting part of our business where you will support your clients on a broad range of commercial legal matters and prepare and drive strategic decisions in a complex legal environment. You will work directly with the Consumer business teams, providing day-to-day advice, serving as lead counsel for South Africa on new innovate programs and business models, analyze new legislation, and manage contacts with authorities. You will be part of a broader team and work closely with our business lawyers across emerging countries/regions such as India, Middle East, Latin America and Asia Pacific.
    • This position requires great judgment and common sense, the ability to find pragmatic solutions in an ambiguous environment, as well as strong written and verbal communication skills.
    • We are looking for candidates who are innovative, progressive, extremely hands-on, and customer-obsessed professionals with a good commercial understanding.

    Key job responsibilities

    • Providing legal advice on a wide range of topics including general eCommerce, consumer protection, competition, compliance and regulatory matters.
    • Day-to-day interaction with business clients, business lawyers and tech-teams.
    • Outside counsel management.
    • Hiring, training and mentoring of others.

    BASIC QUALIFICATIONS

    • Fully qualified lawyer with outstanding academic qualification
    • Significant amount of post qualification experience with at least 6+ year’s post-qualification legal experience with a South African or international law firm or in-house.
    • Strong commercial background and understanding.
    • Excellent English language skills including the ability to draft and negotiate contracts.

    PREFERRED QUALIFICATIONS

    • High degree of independence, initiative and decisiveness but also desire to be challenged and think outside the box.
    • Excellent interpersonal and communication skills and the ability to act as business partner to internal clients.
    • Ability to prioritize and deliver projects in time in a fast-moving environment.
    • Interest in technical innovation for customers.
    • Familiarity with online services and the legal and regulatory environment in which they operate.
    • Hands-on experience in responding to authority requests and compliance related disputes.
    • A team player and consensus builder with great people skills and a good sense of humor who can efficiently collaborate and build relationships with attorneys and business clients at all levels throughout the organization.
    • Highest standards of ethics and professional integrity

    go to method of application »

    Enterprise Account Manager, AWS Enterprise Sales South Africa

    Key job responsibilities

    • As an Enterprise Account Manager, you will drive digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will represent the entire portfolio of AWS products and services across the strategic accounts you manage within the Enterprise customer market segment. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise

    BASIC QUALIFICATIONS

    • Account management and business development experience in the IT industry.
    • Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations
    • Direct field experience in working with large customer accounts.

    PREFERRED QUALIFICATIONS

    • Quota-carrying technology field sales or business development experience
    • Experience identifying, developing, negotiating, and closing large-scale technology projects with enterprise accounts
    • Experience creating and implementing long-term transformational account strategies in a customer-facing role
    • A technical or educational background in engineering, computer science, or MIS and cross functional selling experience (Architect, Sales Engineer, Professional Services, Partner, and ISV)

    go to method of application »

    Reverse Logistics Leader

    Key job responsibilities

    • Partner with senior stakeholders to build and execute the program, and future roadmaps to achieve business goals.
    • Identify the gaps and pain points in the existing processes and come up with solutions - short and long term
    • Partner with teams to secure resources, scope efforts, set project priorities and milestones, and drive delivery.
    • Set up performance management and compliance mechanisms and track performance on a day to day basis;
    • Write reports/documents that detail the progress to leadership on a frequent basis
    • Operate autonomously; drive forecasts, and handle escalations

    BASIC QUALIFICATIONS

    • Bachelor's degree
    • Advanced Excel skills
    • Experience working with complex data sets
    • Experience communicating results to senior leadership

    PREFERRED QUALIFICATIONS

    • Experience with SQL

    go to method of application »

    Systems Development Engineer II, Support Engineering, Tooling & Automation (SETA)

    Key job responsibilities

    • Lead the design, build, and implementation of technical solutions to complex problems.
    • Lead reviews of architecture, design, operations, process, or post-incident analysis for your team. You will actively participate in reviews of systems owned by partner teams.
    • Drive automation and refactoring of existing solutions, including incorporating new generative AI and machine learning components.
    • Ensure scalability, reliability and efficiency of automation processes.
    • Report and analyze usage statistics of the tools and services that our team owns.
    • Proactively identify and mitigate risks and deficiencies.
    • Define your team’s technical strategy and operating models.
    • Hire and develop others by leveraging your expertise, coaching, and mentoring.

    BASIC QUALIFICATIONS

    • 3+ years of non-internship professional software development experience
    • 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
    • 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
    • Knowledge of systems engineering fundamentals (networking, storage, operating systems)
    • Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
    • Experience with Linux/Unix

    PREFERRED QUALIFICATIONS

    • Bachelor's degree
    • Knowledge of a front-end language (Javascript, CSS, HTML, etc.)
    • Experience with CI/CD pipelines build processes
    • Experience in automating, deploying, and supporting large-scale infrastructure

    go to method of application »

    Sr. Customer Solutions Manager, South Africa

    Job Description

    • As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping to guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this new, highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.
    • In the role, you will be a critical partner to our customers, leveraging your delivery experience with large scale transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.
    • You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.
    • At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.
    • Successful candidates will have a strong delivery and change management background, be detail oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.
    • You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS

    Basic Qualifications

    • Experience leading complex, large scale. IT/digital/business transformation programs
    • Experience in a senior customer facing role
    • Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level
    • Strong organizational and troubleshooting skills with precise attention to detail

    Preferred Qualifications

    • Direct experience implementing AWS/cloud services
    • Robust understanding of key technology and market trends
    • PMP and/or SCRUM/Agile, SAFe certified

    Method of Application

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