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  • Posted: Feb 24, 2023
    Deadline: Not specified
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    WHO WE ARE G4S is the world’s leading international security solutions group, and the largest provider of integrated security solutions in South Africa. Offering far more than commodity products and services designed for security, G4S harnesses the power of technology to offer customers end-to-end security and cash solutions. In South Africa, w...
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    National Sales Operations Manager | Secure Solutions

    • The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which National Sales Operations Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

    Role Responsibility
    Effective, targeted Business Growth

    • Ensure key pipeline management activities are in place and monitored on a monthly basis
    • Involvement in international and regional accounts including regional “outbound” activity for Multinational Corporations
    • Ensuring that pricing, risk and commercial contract terms are appropriately applied by businesses when entering into Secure Solutions contracts and that price increase strategies are developed and applied
    • Ensure that the business has a robust sales and business development processes
    • Direct involvement in leading and negotiating major bids on optimal commercial/risk terms

    Management and development of Customer Focus

    • Ensue appropriate customer measures and KPIs are maintained at business and regional level
    • Ensure customer engagement through awareness events
    • The development of High level relationships and account management with existing and potential major customers
    • The generation of new business through building a customer base who utilize the G4S Secure Solutions services and to increase secure solutions revenue in relevant sectors in line with the G4S Secure Solutions strategy.

    Development and implementation of Sales Strategy

    • Leverage and share the Group’s knowledge and best practice, credentials etc
    • Input into the overall G4S Secure Solutions strategy development and implementation and the facilitation of the necessary changes to sales and business development structures and processes to align them with the strategy
    • Shares best practices focusing on Knowledge Management across centers of excellence and specialization.

    Development and manage Sales Structure

    • Ensure that G4S Secure Solutions has the capability in terms of business development resources and the necessary components to bid for and deliver sector specific solutions in relevant businesses (technology partnerships, risk assessment capabilities, consultancy style selling skills etc)
    • Manages and coordinates multiple role players and creates structures and mechanisms to manage the role player matrix structure
    • Staff training plan with milestones / Quarterly measurement
    • Coordination of Guarding and Tech staff to maximize cross selling and realizing existing as well as new opportunities
    • Good control and measurement over staff efficiency, effectiveness at all levels of the sales process: marketing, Lead, Present, Pricing, closing, handover
    • Partnership network management and control
    • Shows, roadshow & direct client approach schedules and procedure control
    • Conscious of avoidance of tenders where we do not have a key advantage
    • Development and maintenance of sales tools (PPT, movies, brochures, show stands etc.)
    • Communication campaigns, Email, Marketing, Advertising
    • Target Market segments and clients for direct approach
    • Account management process - Implement and measure
    • Manage margin on proposals and implement strategy to maximize this

    Health and Safety

    • Participate in safety forums created by company for example safety meetings and safety talks
    • Report all safety incidents to the relevant people
    • Discuss all safety incidents on all levels
    • Follow-up on any activities assigned through safety meeting/committee/representative/management
    • Attend safety education and refresher programmes
    • Comply with safety policies and procedures at workplace
    • Distribute safety information as and when required
    • Wear protective clothing all the time

    The Ideal Candidate
    Qualification and Experience

    • Grade 12
    • Driver's Licence
    • Relevant formal tertiary qualification at the level of a 4 year professional or bachelor’s degree preferred.
    • Experience in the development of business with, and negotiation of large bids and tenders with, Multinational Companies and Government

    Skills & Attributes

    • Strong management skills
    • Business acumen
    • Excellent communication (written and verbal), interpersonal, marketing and negotiation skills
    • Capable of working effectively and productively with team members from diverse cultural environments.
    • Flexibility and adaptability to rapid environmental changes.

    Leadership and Business Competencies

    • Strategic Thinking
    • Matrix role-player
    • Agile & Entrepreneurial thinking
    • Networking
    • Change Management
    • Managing diversity
    • Negotiating and Influencing
    • Planning, coordinating and prioritising
    • Analysing and interpretation of information
    • Strong business and financial acumen
    • Objective, open-minded and an “out-of-the-box” thinker
    • Self-motivated and highly proactive
    • Ability to work in an unstructured/structured environment
    • Strong administration skills
    • Attention to detail and drive for quality

    go to method of application »

    Vault Controller- Mafikeng

    • The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which facilities management plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

    Role Responsibility
    Box lists, Boxes and Seals

    • Update on a daily bases the “Box in Stop-loss Bag in” and “ Box out Stop-loss Bag out” lists and check the E-Viper system for the same
    • Assess the physical state of the Boxes to ensure that they are secure
    • Paint and Code Boxes with client details
    • Where no seals have been received from the road staff and or issued to the road staff, ensure that it is recorded on a receipt and or E-Viper system

    Receiving and Issuing of Boxes / Stop-loss Bags

    • Receive and Issue Boxes/ Stop-loss Bags and dates as per the prepared lists and E-Viper system
    • Physically check seals on boxes/ Stop-loss Bags to verify if intact
    • Obtain receipt and or E-Viper receipt signatures for all transactions
    • Query all Boxes or Stop-loss Bags listed on the Box or Stop-loss Bag list and or E-Viper system which have not been handed in by the Crew, with control and notify Senior of the missing Boxes or Stop-loss Bag
    • Report broken seals on Boxes, Boxes not properly sealed, suspicious looking Boxes and or damaged Stop-loss Bags to security officer or Management
    • Check that all Containers and Stop-loss Bags received from road crew and counting house are properly sealed and locked

    Vault

    • Inspect vault and Boxroom and check that all Boxes/ Stop-loss Bags have been handed in and that those destined for the dispatch the following day are allocated to the correct schedules
    • Store all Boxes or Stop-loss Bags containing cash in the Vault
    • Ensure that the Vault is secure at all times
    • Open the Vault and the beginning of the shift and lock the Vault at the end of the shift together with the Branch Security Officer or relevant Senior
    • When the Vault is not in use during the day the Grid and Vault door should be closed and locked. Should the Vault doors need to be opened the CMCC should be called to get the Kaba-Lock code

    Communication and liaison

    • Liaise with Control Room, Counting House and the Armoury to ensure smooth and efficient dispatch and receipt of Boxes/Stop-loss Bags
    • Liaise with Boxroom Controllers in other branches and immediately follows up on non-receipt or none E-Viper receipt of scheduled Boxes or Stop-loss Bags
    • Sends daily tele-faxes detailing Branch requirements and priorities (Vault and AV limits) to BSO and Manager

    Counting House

    • Prepare and submit daily Box or Stop-loss bags pre-list to Counting House
    • Liaise with the Counting House supervisor to determine their operational requirements and priorities
    • Note and action counting house requirements on the schedule
    • Sign for Boxes pr Stop-loss Bags received from the counting house on the Counting House Supervisors list

    The Ideal Candidate
    Minimum Requirements:

    • Clear Crim & Credit Records
    • Not registered as Director of any Business
    • Matric Certificate/Grade 12
    • CIT Training Certification
    • PSIRA Grade B certification and registration
    • Handgun Firearm Competency for Business Purposes
    • Previous Box room experience will be an advantage
    • Ability to communicate with staff and customers
    • Knowledge of ISO Quality Management and its requirements
    • A minimum of 3 years experience in CIT operations is preferable
    • Computer Literate
    • A valid code 10 drivers licence with PDP is an advantage

    go to method of application »

    Vault Officer-Louis Trichardt

    Reporting to the Vault Supervisor, the Vault Officer is responsible for ensuring the accurate and timely administration/completion of the vault processes in line with company policies and procedures.

    • The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

    Role Responsibility
    Main Purpose of the Position:

    • To ensure a high quality of service is consistently maintained, with optimum efficiency and ensuring traceability of cash containers/items entering, and leaving the vault department. Responsible for receiving cash in containers for hand over to the bank tellers to ensure cash is secured and packed into vault if necessary for overnight storage.

    Key Responsibilities
    Execute day to day operations within vault operations

    • Operate in receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading and/or unloading of CIT and ATM vehicles
    • Responsible for the distribution of receipt, moneybags, receipts, daily routes, route keys and schedules to CIT crew
    • Efficient operation of issuing and receiving containers, valuable items and documentation necessary for the operational function of the branch
    • Use the e-Viper system at all times for audit trail purposes, for all cash/containers/items
    • Responsible for the proper use of mechanical handling equipment
    • Required to cross-train in multiple processes in order to support all Cash Vault services.
    • Required to cross-train in multiple processes in order to support all Cash Processing Centre services
    • Control exit and entry of vehicles to loading bays(s)
    • To manage the relationship between the Vault and CPC departments in particular and liaise internally with other branch staff and departments to achieve and maintain an effective and efficient vault operation
    • To maintain a daily security log including a record of visitors and incidents
    • To identify, record and report any vault defects to Vault Controller and ensure that such defects do not comprise the security of the branch
    • To ensure that all internal security checks are carried out in accordance with the company procedures
    • To escalate reported security and/or procedural failings to the Vault Controller
    • To ensure that all keys, forms, and documentation are secured at all times
    • Ensure that a full and correct hand/take- over is completed at the end of shift
    • Complete all necessary paperwork and ensure records are retained and stored correctly.
    • Carry out any other duties that are deemed reasonable.
    • Issue, receive and maintain the security of all keys held within the secure area
    • Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches.
    • Receive consignments of cash for handover to bank tellers
    • Secure cash consignments as per company procedures and deliver the consignments to the bank
    • Responsible to obtain the necessary paperwork from Floor controllers within the bank
    • Verify consignments as per procedures before signing receipt thereof
    • Report any discrepancy to the Vault Controller
    • Perform duties related to the management of cash floats in the vault
    • Receive and handover floats to Cash Processing Centre
    • Ensure adherence to all company policies and procedures

    Health and Safety (as every employee's responsibility)

    • Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
    • Participate in safety forums created by the company for example safety meetings and safety talks
    • Report all safety incidents to the relevant people
    • Discuss all safety incidents
    • Follow-up on any activities assigned through safety meeting/committee/representative/management
    • Attend safety education and refresher programs
    • Comply with safety policies and procedures at the workplace
    • Distribute safety information as and when required
    • Wear protective clothing all the time

    The Ideal Candidate
    Minimum requirements:

    • Grade 12 with mathematics and/or accounting
    • PSIRA Grade C and CIT
    • 1 – 3 years cash/vault/CIT operations experience would be preferred
    • Basic knowledge of processes and procedures in the banking environment
    • Handling large sums of cash and coin
    • Basic accounting principles

    Skills And Attributes

    • Flexibility in terms of working hours will be required
    • Ability to work in a fast-paced environment with the ability to interact well
    • Required to regularly lift and/move containers/cash coin trolleys with assistance
    • Basic computer literacy
    • Understanding the organizational environment
    • Understanding the organization’s goals and objectives
    • Dealing with changing circumstances
    • Supporting and working with others
    • Delivering objectives
    • Dealing with complexity
    • Acting professionally
    • Delivering great customer service
    • Sharing and co-operating

    go to method of application »

    Expression of Interest - Web Developer: Skycom

    • The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Web Developer plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

    Role Responsibility
    Review & Interpret business requirements and technical specifications

    • Design solution to meet requirements into efficient code.
    • Modify database layouts to accommodate new requirements.
    • Test and debug code to produce error free programs.
    • Document test requirements for QA personnel.
    • Deliver solution within project guidelines and deadlines as reasonably determined
    • All the company and departmental procedures and rules must be followed in order to produce quality
    • Request clarity around system requirements as needed.

    Code and develop native / web applications and services

    • Adhere to coding standards
    • Apply best practices
    • Ensure continuity on support by means of documentation and accurate release
    • notes.
    • Comply with company standardization strategy pertaining to coding structure and standard

    Investigate, analyse and rectify reported defects and shortcomings

    • Analyze and understand the reported issue.
    • Apply problem solving techniques to identify the optimum solution to the problem.
    • Modify the software to eliminate the problems.
    • Test and debug the software.
    • Determine that the solution submitted has been correctly applied.
    • Implement the customer solution.

    Customer Support

    • Assist support personnel in identifying software related issues.
    • Effectively communicate with colleagues and customers around time frames, issues, outstanding requirements and current status. Provide accurate feedback to help desk.
    • Perform any software changes with the necessary urgency.
    • Assist support personnel and customers where necessary with software support issues.

    Perform related duties as assigned

    • Follow all procedures and rules as defined.
    • Source control.
    • Coding standards.
    • Testing and debugging.
    • QA documentation.
    • Any other procedures that might be defined and reviewed from time to time.

    Health and Safety

    • Participate in safety forums created by company for example safety meetings and safety talks
    • Report all safety incidents to the relevant people
    • Discuss all safety incidents on all levels
    • Follow-up on any activities assigned through safety meeting/committee/representative/management
    • Attend safety education and refresher programmes
    • Comply with safety policies and procedures at workplace
    • Distribute safety information as and when required
    • Wear protective clothing all the time

    The Ideal Candidate
    Qualification and Experience

    • Grade 12 with mathematics as a subject as well as official and accredited programming certification or training.
    • Tertiary qualification (diploma or degree) with computer science or information systems.
    • Delphi platform experience is an advantage
    • Agile Project Management
    • Minimum of 4 years’ experience within Web environment.

    Minimum Of 2 Years’ Experience Within The Following Technologies

    • Database
    • SQL Server
    • Database Access Layer
    • DOT NET CORE
    • Backend Application
    • API
    • IIS Hosting
    • Data Access - Web API (REST Full services)
    • API
    • Authentication
    • Forms Based Authentication (using Identity Framework)
    • SSL
    • Front end Web base
    • HTML/CSS/JavaScript DOM (Document Object Model)
    • IIS Hosting
    • Front end Web Menu and content Layout
    • Angular JS

    Skills & Attributes

    • C#, Java, ASP.NET, Dot NET Core, Angular JS, JSON Web applications, services.
    • Networking, user interface principles
    • Microsoft SQL Server experience
    • Report writing
    • Excellent communication skills (written and verbal)
    • Experience in systems design, coding and testing
    • Fully functional within Microsoft desktop and server operating systems
    • Data normalization, Efficient data access & Performance tuning
    • Data gathering, consolidating, processing, sorting and display via export and or GUI
    • Understanding of workforce planning and remuneration
    • Software development & Database design

    Method of Application

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