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  • Posted: Jan 12, 2024
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Senior Manager, Finance, W&I

    Job Description

    To fully take accountability for the translation and implementation of finance strategy into supported business area. Provide leadership, vision, direction to financial management team and ensure the implementation of full financial management services into supported business.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: Post Graduate Degree
    • Field of Study: Business Commerce, Finance and Accounting

    Experience Required

    • Finance Business Partnering
    • Finance & Value Management
    • 8-10 years
    • Experience in a financial or management accounting role

    Additional Information

    Behavioral Competencies:

    • Challenging Ideas
    • Conveying Self-Confidence
    • Convincing People
    • Directing People
    • Embracing Change
    • Empowering Individuals
    • Exploring Possibilities
    • Generating Ideas
    • Interacting with People
    • Making Decisions
    • Resolving Conflict
    • Valuing Individuals

    Technical Competencies:

    • Financial Acumen
    • Financial Analysis
    • Financial Management (Financial)
    • Interpreting Financial Statements
    • Tax Management
    • Transfer Pricing

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    Designer, UX/ UI

    Job Description

    Play a central role in creating products that provide meaningful and relevant experiences to users, including the design of the process of acquiring and integrating the product, including aspects of branding, design, usability and functionality.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: First Degree

    Experience Required

    • Experience & Software Design
    • Minimum of 5 Years experience in conducting user research to inform solutions (User interviews, Heuristic evaluation, audits, desktop research). The succesful candidate will need to demonstrate experience in prototyping, wire framing and designing solutions and interfaces (Experience in Sketch is advantageous). Ability to create personas and experience maps

    Additional Information

    Behavioral Competencies:

    • Articulating Information
    • Challenging Ideas
    • Convincing People
    • Developing Expertise
    • Establishing Rapport

    Technical Competencies:

    • Client Journeys and Personas
    • Requirements Gathering and Management
    • Research & Information Gathering
    • User Research and Empathy

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    Head, Data & Analytics

    Job Description

    Lead Initiatives to improve operational performance by identifying drivers of performance and build profitability, action-effect or propensity models. Undertake revenue leakage exercises, building profitability and response models or performing initial and ongoing validations of credit risk models for the retail and wholesale areas of the bank. Oversee building and automating data sets that integrate multiple data sources in the development of customer treatment strategies or model validation.

    Qualifications

    Minimum Qualifications

    • Post Graduate Degree in Information Studies
    • Post Graduate Degree in Mathematical Sciences

    Experience Required

    • Data Monetisation
    • Data & Analytics
    • 8-10 years Collecting and analysing critical business data, transforming data and maintaining high levels of integrity in data management. Data sharing, sourcing data from third parties for validation purposes and as well as the service delivery of analysed critical data to business.
    • 8-10 years Experience of programming in SQL, structured query language, and other common programming languages. Highly advanced computer skills are required for this job. Understands business trends and the direction technology must take to support the business.
    • 8-10 years Experience with and understanding of credit risk data and terminology within Corporate and Investment Banking. Understands CIB, PBB and Africa Regions products and services, and basic business processes.

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Challenging Ideas
    • Checking Details
    • Examining Information
    • Exploring Possibilities
    • Interacting with People
    • Interpreting Data
    • Producing Output
    • Providing Insights
    • Taking Action
    • Team Working

    Technical Competencies:

    • Data Analysis
    • Data Integrity
    • Documenting
    • Knowledge Classification
    • Statistical & Mathematical Analysis

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    Manager, Tax

    Job Description

    Deliver timely and accurate client tax reporting within Standard Trust Limited, including FATCA/CRS, in accordance with tax regulations. Act as point of referral within Standard Trust Limited for all trust and deceased estate tax matters, liaising with internal and external stakeholders as required. Provide ongoing assurance that the client tax processes and procedures are fit for purpose and assist in ensuring that robust mechanisms are in place to deliver timely and accurate tax reporting in line with regulatory obligations..

    Qualifications

    • Completed Matric
    • Degree in Finance and Accounting 
    • Honours/Higher Diploma (HDip)    Taxation

    Experience

    • 5-7 years experience of FATCA and CRS reporting in a trust environment. Experience in trust and deceased estate administration and tax reporting. 

    Additional Information

    Behavioral Competencies

    • Conveying Self-Confidence
    • Developing Expertise
    • Documenting Facts
    • Embracing Change

    Technical Competencies

    • Financial Accounting
    • Financial Acumen
    • Management Accounting
    • Reconciling Financial Records
    • Tax Management

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    Engineer, Quality

    Job Description

    To facilitate the test effort's success by driving quality and test advocacy, resource planning and management, and resolution of issues that impede the test effort. To act as a trusted / expert advisor and specialist resource that provides leadership in all quality engineering related activities, including providing guidance on opportunities to improve quality, approach, strategy etc.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: Diploma

    Experience Required

    • Software Engineering
    • Minimum of 5 Years Proven working experience in software development Life Cycle. Ability to document information pertaining to information systems and or process and operational specifications. Experience in executing testing through a combination of machine learning, AI processes, and traditional automation practices. Understands and applies the principles of structured testing and existing methodologies through the application of various types of test tools and relevant process modelling. Knowledge to use a software development process converting software requirements to test cases before software is fully developed,  repeatedly testing the software against all test cases.

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Developing Expertise
    • Documenting Facts

    Technical Competencies:

    • Documenting
    • Intelligent Testing
    • Quality Assurance
    • Software Development Life Cycle (SDLC) methodologies & Tools
    • Structured Test Methods & Processes
    • Technology Orientation

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    Officer, Customer Liaison (Level 1) - Thohoyandou

    Job Description

    To provide a proficient reception function and create a positive introduction for the customer by putting them at ease, identifying their specific requirements and direct customers to the appropriate department. To identify customer's digital banking requirements and to efficiently and cost-effectively fulfill these, while managing the risks associated with migrating new and existing customers to alternative self-servicing and/or digital channels.

    Qualifications

    Minimum Qualifications

    • National Certificate (NQF5)
    • FAIS Accredited

    Experience

    • 1-2 years branch banking experience with exposire to enquiries

    Additional Information

    Behavioural Competencies

    • Meeting Timescales
    • Completing Tasks
    • Showing Composure
    • Articulating Information
    • Team Working

    Technical Competencies

    • Banking Process and Procedures
    • Product Knowledge
    • Customer Reception and Channelling
    • Client Servicing

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    Consultant, Cash (Level I) - Parys

    Job Description

    To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

    Qualifications

    Minimum Qualifications

    • Secondary/High school/A levels/Matric
    • National Certificate in Banking (NQF5) would be advantageous

    Experience 

    • 1-2 years previous banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
    • Familiar with the legal aspects regarding cash handling.
    • Knowledge of the functions of other departments within the branch
    • Retail experience

    Additional Information

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Examining Information

    Technical Competencies

    • Banking Process & Procedures
    • Application & Submission Verification (Business Banking)
    • Customer Acceptance & Review (Consumer Banking)
    • Customer Understanding ( Consumer Banking)
    • Product Knowledge (Consumer Banking)

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    Officer, Debt Review -Inbound

    Job Description

    • Answer telephone calls in a professional manner & offer assistance.
    • Log all clients’ queries within agreed timelines.
    • Analyse all logged queries & respond to clients within stated timeframe.
    • Escalate unresolved issues for resolution.
    • Constantly advise clients on the status of their queries & intended resolution.
    • Guide clients on correct processes. Document departmental errors/inefficiencies for corrective action.
    • Monitor clients’ feedback & improve satisfaction survey results.Discuss client service improvements with Team Leader and Business.
    • Attend and participate in all departmental meetings to review client issues.
    • Assist the Team Leader in implementing improved services to the clients.
    • Ensure that laid-down instructions are adhered to while providing excellent service within agreed timelines.
    • Maintain confidentiality of clients’ information at all times.
    • Facilitate the outward payment transaction flows with specific emphasis on fraud avoidance and due diligence on mandates and anti-money laundering guidelines whilst ensuring that agreed turnaround times on payment orders are adhered to.
    • Assist the BOL team with the execution of queries regarding password resets and unsuspend users.
    • Pay attention to cut off times while facilitating clients’ instructions.

    Qualifications

    • Completed Matric
    • Diploma Business Commerce
    • First Degree Business Commerce

    Experience

    • 3-4 years Sound knowledge of Business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries  Global markets and Personal Banking experience.

    Additional Information

    Behavioral Competencies

    • Adopting Practical Approaches
    • Articulating Information
    • Challenging Ideas
    • Developing Expertise
    • Documenting Facts

    Technical Competencies

    • Active Listening
    • Customer Reception and Channelling
    • Difficult Calls Management
    • Electronic Communications & Devices
    • Query Resolution

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    Senior Manager, Credit Solutions

    Job Description

    To provide an efficient and effective credit origination and management process for high value and complex transactions in support of the Commercial Banking frontline teams. 

    Develop and maintain co-operative relationships between all stakeholders in the credit value chain.

    Qualifications

    • Business Commerce Degree

    Experience

    • 3-4 years good understanding of lending and derivative products and facilities that give rise to counterparty credit risks, including the documentation required/presented to manage that risk
    • 3-4 years well developed knowledge of financial markets, global economy and appropriate regional geographies in which portfolio operates
    • 5-7 years thorough conceptual and practical knowledge of credit procedures, policies and standards, as well as a thorough understanding of products and facilities that give rise to counterparty credit risk
    • Understanding of Basel and broader regulatory and compliance requirements

    Additional Information

    Behavioral Competencies

    • Adopting Practical Approaches
    • Checking Details
    • Conveying Self-Confidence
    • Directing People
    • Embracing Change

    Technical Competencies

    • Analysing Insurable Risk
    • Risk Identification

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    Lead, Technical, Back End

    Job Description

    To shape, plan, lead Portfolio delivery providing expert Engineering skill, directing system capabilities, priorities, resources ensuring solutions are developed,maintained to standards, practices. To synthesize, mature Engineering Practices (Software -; Quality -; Change & Release; DEVOPS) across Portfolio delivery teams (5-12 teams).Lead, manage resources: software -, quality engineers, technical system team (50-80 resources), building capacity, capability, competencies in Engineering team.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: Post Graduate Degree
    • Other Minimum Qualifications, certifications or professional memberships Industry related certifications e.g. Scaled Agile frameworks; Cloud certifications

    Experience Required

    Technology

    • More than 10 years Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions 
    • Proven ability to work effectively as both a team leader and as a member of a small team of technical staff working in an agile development environment. Track record in capability and competency building and coaching of staff is required. Minimum 5-7 years' experience as a manager running a portfolio of 20+ technical experts. 
    • Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions. Proficient in: Java (8+),  Spring boot,  Docker,  Maven, ActiveMQ,  SQL, OpenAPI, and AWS CodeCommit Fluency or understanding of specific languages, such as Java, PHP, or Python, and operating systems may be required.

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    Consultant, Natis (VAF Operations)

    Job Description

    To process and execute all processes relating to NATIS efficiently and timeously to ensure excellent customer, dealer and staff services on behalf of the Vehicle and Asset Finance Function within Standard Bank South Africa.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: National Certificate
    • Must have: NQF 5 Financial/Banking Certificate

    Experience Required

    • Business Clients (SA)
    • Business & Commercial Banking
    • 1-2 years
    • At least 2 years experience with exposure to various banking products. The role requires an individual with general banking experience.

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Checking Details
    • Documenting Facts
    • Embracing Change
    • Empowering Individuals
    • Establishing Rapport
    • Examining Information
    • Interpreting Data
    • Producing Output
    • Pursuing Goals
    • Resolving Conflict
    • Upholding Standards

    Technical Competencies:

    • Banking Process & Procedures
    • Data Analysis
    • Documenting
    • Financial Acumen
    • IT Systems
    • Quality Management

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    Developer, IOS

    Job Description

    To design, build, test and maintain the next generation of iOS applications for Business and Commercial Banking (BCB), to achieve a well-engineered result for the respective  System. To monitor and report on own progress and proactively identify issues related to software development activities. To propose practical solutions to resolve issues. To collaborate in reviews of work with others as appropriate. Collaborate with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: First Degree

    Experience Required

    • Software Engineering
    • Minimum of 5 years experience  in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
    • Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions. Proficient in: Objective-C, Swift, Cocoa Pods XCode and Bitbucket

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Developing Expertise
    • Documenting Facts

    Technical Competencies:

    • Agile Development
    • DEVOPS
    • Testing (unit, regression, integration)
    • Write Code

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    Analyst, Credit Support, Premium - Bloemfontein

    Job Description

    Is accountable for assisting Manager, Relationship Premium in the day-to-day execution of their credit portfolio.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: First Degree (FAIS required)

    Experience Required

    • 5-7 years Experience in a similar Credit role with proven ability to undertake
    • financial and credit analysis.
    • A proven track record of operating with a personal delegated authority.
    • Business development experience is an advantage.
    • Business Clients (SA)
    • Business & Commercial Banking

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Challenging Ideas
    • Convincing People
    • Developing Expertise
    • Developing Strategies

    Technical Competencies:

    • Banking Process & Procedures
    • Business Acumen (Audit)
    • Customer Acceptance & Review (Business Banking)
    • Customer Understanding (Business Banking)
    • Financial Acumen
    • Risk Identification

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    Manager, Relationship - Gqeberha

    Job Description

    To grow and retain a portfolio of Commercial relationships aimed at description optimising client value to the bank. To develop strong business relationships with commercial customers through proactive and value-adding contact, understanding their current business needs, as well as their long-term strategy. Provides a full array of customised financial solutions and effective relationship management tailored to meet the clients short- and long-term needs.

    Qualifications

    • Business Commerce Degree

    Experience 

    • 8-10 years experience in Branch and Commercial Banking managing a portfolio of customers

    Additional Information

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Directing People
    • Embracing Change

    Technical Competencies

    • Banking Process and Procedures
    • Customer Acceptance and Review 
    • Product Knowledge 
    • Product Related Systems 
    • Risk Management

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    Administrator, Business Centre - Bloemfontein

    Job Description

    To provide an efficient and a technically proficient administrative support function to the Business Centre. To support the Manager: Business Centre by enabling operational effectiveness of the Business Centre. To perform routine compliance tasks (e.g., physical security of the premises and bank assets, maintenance of premises and physical infrastructure).

    Qualifications

    Minimum Qualification

    • Completed secondary school/high school/A levels/Matric

    Experience

    • 3 - 4 years Experience as an Administrator or Personal Assistant.
    • Experience in budgeting, implementation and delivery of corporate events and/or general admin related projects. (Total working experience of approximately 3-6 years is typically required where no formal tertiary qualification has been obtained.)
    • 1 - 2 years Experience in customer communication, events management, as well as project coordination is an advantage
    • Retail Banking experience to understand the business environment is preferable.

    Additional Information

    • Documenting Facts
    • Interacting with People
    • Resolving Conflict
    • Showing Composure
    • Thinking Positively

    Technical Competencies

    • Records and Archive Management
    • Meeting Logistics
    • Applications: Microsoft Office Suite
    • Expense Processing
    • Financial Acumen

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    Head: Private Banking, Offshore

    Job Description

    To be accountable for the end-to-end delivery of the Private Banking Offshore strategy and value proposition across the value chain. To ensure that core capabilities are executed in order to realise business objectives (e.g., Digital and eCommerce, Personalisation, International Financial Advisors, Coverage, etc.).

    Qualifications

    Minimum Qualifications

    • First Degree in Business Commerce or related studies

    Experience Required

    • More than 10 years experience in Private Banking and dealing with affluent clients within the financial services industry.
    • Extensive knowledge and experience in developing, designing and enabling value propositions that meet Private Banking client requirements.
    • A proven track record in organisations of comparable size and complexity.
    • Strong understanding of digital, open banking and platform integration into segments.

    Additional Information

    Behavioral Competencies:

    • Developing Strategies
    • Embracing Change
    • Empowering Individuals
    • Establishing Rapport
    • Generating Ideas
    • Making Decisions

    Technical Competencies:

    • Economic Capital Management
    • Risk Measurement
    • Risk Response Strategy
    • Risk/ Reward Thinking
    • Verbal Communication

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    Banker, Relationship, Enterprise Direct - Lenasia

    Job Description

    To provide a sales and service function by adding value to Enterprise Banking banking client's ecosystem requiring financial and non- financial (e.g., platform business) solutions.

    Qualifications

    Minimum Qualifications

    • Business Commerce degree (FAIS recognised)

    Experience Required

    • 3-4 years Previous experience within the Personal/Consumer banking environment as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable.
    • Relationship Banking (Client Coverage).
    • Business & Commercial Banking.

    Additional Information

    Behavioural Competencies:

    • Interacting with People
    • Taking Action
    • Interpreting Data
    • Establishing Rapport
    • Meeting Timescales

    Technical Competencies

    • Risk Awareness
    • Risk Identification
    • Banking Process & Procedures
    • Business Process Improvement
    • Client Knowledge

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    Head, Information Risk Management

    Job Description

    • Responsible for establishing and maintaining a comprehensive, system-wide information security program, across Africa Regions, to ensure that information assets are adequately protected from the threat of Cyber and Information Risk, in alignment with Group Information Risk Management strategy and framework.
    • Lead, develop and provision successful execution of the Africa Regions tailored Information Risk Management Strategy, which is aligned to the PBB Africa Regions Strategy, Operational Risk Africa Regions Strategy and the Group Information Risk Management Strategy. In addition, ensure alignment of Information Risk Management Strategies with the relevant laws and regulatory requirements across the Africa Regions geographies (which drive the need for information related compliance).
    • Collaborate with Group Information Risk Management in the development of a global approach of adopting Information Risk Management best practices through leadership of and effective partnership with all stakeholders in country, PBB Africa Regions Head Office and Group Operational Risk.

    Qualifications

    • Degree in Risk or Business commerce or Information Studies 
    • Information risk and security management: CISM,
    • Postgrad degree or similar                                
    • Information Security and /or Information Risk Certifications (CISSP, CISA, CISM, CRISC or equivalent), Risk Management or Audit.

    Experience Required

    Information Risk Management

    Risk & Corporate Affairs

    • 10 years in Risk management. This function is accountable for defending information from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction. It covers IT security - the responsibility for keeping the technology in the Group secure from malicious cyber-attacks and unauthorised access to critical or private information. It also covers information assurance - ensuring data is safe and retrievable when critical systems issues arise
    • Practical knowledge of risk and control frameworks and application in financial services industry. Be fully conversant in risk appetite, risk response and process improvement concepts. Understand both information risk and financial reporting risk characteristics.
    • Accountable for the classification, monitoring and storage of the bank's data. It maintains capabilities related to data warehousing, database administration, analytics, business intelligence and operational reporting.

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    Lead, Group Privacy, Portfolio

    Job Description

    To lead the implementation of the Standard Bank Group Information Risk Management (including Data Privacy Risk) Framework, as it relates to the holistic approach to Information Risk Management. To ensure Group compliance with applicable Information and Privacy laws, regulations and industry standards. To lead the oversight implementation of the Data Privacy Compliance Framework across all countries & jurisdictions.

    • Drive and participate in oversight committees and forums relevant to specialised area of expertise, in order to monitor the implementation of the Information Risk Management Framework, which includes Data Privacy Risk.
    • Keep abreast of and analyse relevant legislative and regulatory developments in collaboration with key stakeholders such as Non-Financial Risk, Compliance, Group Legal, Group Data Privacy Office and Local Data Privacy Officers, in order to ensure a fit for purpose framework, to understand the implications for the organisation and to deliver expert advice.
    • Lead and drive the digitisation, culture, data driven approach, monitoring and assurance activities and toolbox enablers to ensure the implementation and embeddedness of Information Risk (including Data Privacy Risk) across the Group.

    Qualifications

    Minimum Qualifications

    • First Degree in either Information Technology or Legal
    • A post graduate degree in Legal, Risk Management or Information Technology would be beneficial. An International Certificate in Compliance / Privacy Information would be preferred.
    • Industry certifications such as CISSP, CISM, CRISC, CDPSE.

    Experience Required

    • 5 – 7 years banking experience with a deep level of understanding of Financial Services and the importance of Data Privacy.
    • 10 – 15 years risk management experience especially as it relates to Information Risk, Data Privacy Risk and Cyber Risk.
    • 8 – 10 years’ experience as a seasoned leader and expert in Legal and Risk Management with profound knowledge of the full dimensions of the field, but deep expertise in the relevant area of specialisation, namely Data Privacy Risk. Regulatory environment savvy, a proven track record in influencing seasoned leaders and employees across multiple countries, Client Segments and Client Solutions to effectively implement Data Privacy Compliance Frameworks. Be able to quote the acts applicable to Data Privacy.

    Method of Application

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