Latest Vacancies at South African Reserve Bank

Brief description

The main purpose of this position is to facilitate the partnership between business and the Corporate Services Department (CSD) to ensure delivery of business value and enhanced customer experience.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Lead and drive real estate strategic and transformational projects, initiatives and activities.
• Manage the ideate phase of projects and other requirements which includes identification, registration, validation and prioritisation of client departments demands. 
• Facilitate the optimal utilisation of CSD services and support to clients within approved and available resources in order to maximise delivery of business value.
• Present the assigned client departments’ requirements (in the interest of all stakeholders) to the CSD management to align demand and supply and as input into the CSD’s annual plan and budget as well delivery roadmap.
• Identify demand and supply conflict, recommending escalation where appropriate for resolution, and for balancing new and existing initiatives.
• Monitor and manage the partnership between the CSD and client departments through the implementation of the relationship management model.   
• Drive and implement the engagement model through various engagement platforms such as business strategy planning and partnership sessions.
• Monitor and drive the value management plan throughout the CSD delivery value chain to ensure full benefit realisation. 
• Measure, analyse and report on customer satisfaction as well as recommend and implement improvements. 
• Keep abreast of developments in the external customer and service environment.
• Take accountability for overall management of CSD services and ensure the effective and timely delivery of services, and compliance to SLA’s as well as service standards.

QUALIFICATIONS

Job requirements

To be considered for this position, candidates must be in possession of:

• a minimum of a Bachelor Degree in marketing, business administration or equivalent (NQF7); and
• a minimum of 8-10 years of experience in a service environment position of which at least 4 years in strategic service management.
• Experience in the build environment will be an added advantage.

Additional requirements include:

• contract and associated service management knowledge and skills
• business relationship Management knowledge and skills
• capacity and performance management knowledge and skills
• stakeholder and client focus
• conceptual thinking
• promoting team work
• planning and organising; and
• communication skills (written and verbal).

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Brief description

The main purpose of this position is to develop and execute an information-sharing strategy within the Business Solutions and Technology Department (BSTD) of the South African Reserve Bank (SARB), and to coordinate the communication of information and reporting for the provision of a holistic and comprehensive view of BSTD’s strategy and programme performance.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Develop an information-sharing communication strategy for BSTD to provide a holistic and integrated view of BSTD’s information and performance.
• Execute the information-sharing strategy through relevant channels within BSTD, ensuring collaboration, consistency and transparency in delivering quality reporting and information sharing.
• Work closely with senior leadership in the development of a stakeholder engagement plan to ensure strategic alignment between BSTD and its customers.
• Collate, compile and conduct quality assurance of BSTD’s strategic reporting packs for presentation to executives by the Chief Information Officer (CIO) (e.g. quarterly reports, annual reports and quarterly performance reports). 
• Develop and present induction content (where applicable) and on-board new employees and other BSTD stakeholders. 
• Maintain and manage relevant BSTD information to ensure high-quality standards, including induction material, BSTD organograms and Intranet information.
• Plan, coordinate and manage BSTD-wide events which create a culture of team building, collaboration and inclusivity (e.g. the Head of Department Awards, team-building events and year-end functions).
• Partner with BSTD’s Human Resources Business Partner (HRBP) and senior BSTD leadership in facilitating communication and the follow-up of actions relating to an improvement in the results of the annual SARB-wide Employee Engagement Survey (e.g. through staff engagements and information sharing). 
• Plan and organise various BSTD staff and leadership sessions to embed the agreed-upon culture.
• Prepare and deliver the information and technology (I&T) strategy stakeholder analysis and communication plan for execution by the BSTD Executive Committee (Exco) and other stakeholders.
• Conduct research on good practice to enhance information sharing and engagement among staff and relevant stakeholders.

QUALIFICATIONS

Job requirements

To be considered for this position, candidates must be in possession of:

• a Bachelor’s degree in Communication, Marketing, Visual Communication or an equivalent qualification; and
• five to eight years of working experience in stakeholder engagement, communications, information sharing and/or reporting or in related environments. 

Additional requirements include:

• knowledge of information and technology;
• industry, organisational and business awareness;
• continued learning and/or professional development knowledge and skill;
• quality assurance knowledge and skill; 
• stakeholder management knowledge and skill;
• communication management knowledge and skill;
• communication channels/platforms skill;
• graphic design and associated software knowledge and skill;
• communication/information-sharing principles, methodologies and tools knowledge;
• customer relationship management knowledge and skill;
• culture development knowledge and skill;
• continuous improvement knowledge and skill;
• project and event management knowledge and skill; and
• digital media, presentation and reporting knowledge and skill.

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Brief description

The purpose of this position is to organize and lead the Post-Production Quality Inspection (PPQI)_team within the Currency Management Department (CMD) of the South African Reserve Bank (SARB) in conducting customer inspections during the currency-producing process.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Contribute to the configuration and development of online inspection system settings (machine adaptations) and the continuous monitoring of their integrity.
• Supervise in-process and final product (currency) quality inspections on behalf of the customer.
• Develop and maintain quality inspection standards, guidelines and processes for the PPQI function.
• Analyse and classify product defects according to their risk rating to ensure fit-for-purpose banknotes going into circulation.
• Analyse currency inspection data and provide relevant reports (with recommendations) to inform management decision-making processes.
• Fulfil the team leadership function pertaining to on-the-job training, development and performance of the team.
• Initiate and manage the customer complaints process to prevent the reoccurrence of system and product deficiencies.
• Manage currency inspection data in line with the SARB’s policies and guidelines.
• Develop and maintain sustainable business relationships with internal and external stakeholders such as currency-producing subsidiaries, suppliers and original equipment manufacturers (OEMs).
• Contribute towards the formulation of functional and risk mitigation plans.
• Contribute towards the planning and control of the functional budget.
• Conduct supplier quality audits to evaluate the adequacy of the currency-producing supplier quality management system.
• Develop and implement applicable safety, health and environmental procedures for the PPQI function.

QUALIFICATIONS

Job requirements

 To be considered for this position, candidates must be in possession of:

• a minimum of a Bachelor’s degree of Technology in Quality Management; 
• an ISO 9001 certification;
• a minimum of five to seven years of quality management experience in a manufacturing environment; and
• at least three years of experience in managing people. 

The following would be an added advantage:

• a qualification in Engineering/Science (Mechanical or Chemical);
• an ISO 17025 certification; and
• an ISO 9001 lead auditor certification.

Additional requirements include:

• quality assurance knowledge;
• quality assurance skills;
• continuous improvement skills;
• currency integrity management knowledge;
• banknote quality management knowledge;
• currency management reporting skills;
• currency management contract and service management skills;
• continued learning and/or professional development knowledge;   
• communication skills;
• planning and organising skills;
• analytical and problem-solving skills;
• leadership skills;
• a drive for results;
• promoting team work;
• developing others;
• attention to detail;
• building and maintaining relationships;
• judgement and decision-making skills; and
• stakeholder and client focus.

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Brief description

The main purpose of this position is to support, maintain and enhance all application performance management (APM) solutions and lead third-party service providers to ensure the availability, health and optimal performance of systems used in the South African Reserve Bank (SARB).

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Monitor applications and underlying environments (databases and application servers and well as the cloud infrastructure) to ensure capacity management, systems availability and optimal long-term performance.
• Configure, upgrade and provide general support for all APM solutions.
• Drive enhancements of all APM solutions through the installation of new features and the configuration of solution architecture throughout the application life cycle to ensure the delivery of new functionality and innovation.
• Execute the applications roadmap and product life cycle to enable accessibility to product support as well as the latest functionality and innovation.
• Provide guidance and technical input to service providers in resolving complex issues across all APM applications, addressing integration issues across multiple business applications. 
• Lead engagements with cross-functional stakeholders and take responsibility for managing the relationships. 
• Keep abreast of industry best practices and technologies and lead the implementation of APM solutions. 
• Impart knowledge of the technical environment to the system development team. 
• Proactively identify and drive initiatives to ensure compliance and adherence with security and application standards across all APM solutions.
• Identify, manage and mitigate risks relating to the support of all APM solutions.
• Provide reports and recommendations (including the development of dashboards) on solution performance and system availability to senior management and relevant stakeholders.
• Manage the delivery and performance of third-party service providers against the agreed service level agreements.
• Provide input into the divisional budget and forecasts related to operational expenditure for the APM solutions.
• Collaborate with the network team and application owners to ensure end-to-end monitoring and provide resolutions in line with best practices and standard operating procedures.

QUALIFICATIONS

To be considered for this position, candidates must be in possession of:

• a Bachelor’s degree (NQF 7) in Computer Science, Information Systems or an equivalent qualification; and
• a minimum of 8 to 10 years of experience in supporting, maintaining and enhancing APM solutions. 

Additional requirements include:

• industry, organisational and business awareness knowledge and skill;
• quality assurance knowledge and skill;
• continuous improvement knowledge and skill;
• continued learning and/or professional development knowledge and skill;
• business continuity and planning knowledge;
• IT enablement planning knowledge;
• IT transformation and innovation skills;
• release management knowledge;
• application design, configuration and development knowledge and skill;
• application support and maintenance knowledge and skill;
• infrastructure design and development knowledge and skill;
• systems integration knowledge and skill;
• planning and organising skills;
• building and managing relationships; and
• technical analytical skills.

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Brief description

To manage projects within the South African Reserve Bank (the Bank) by leading, planning, organising and controlling resources; in accordance with the Bank’s approved project management methodology, to deliver the project scope and objectives according to specification on time and within budget.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Preparing estimates, budgeting and manage expenditure within the approved budget.
• Directing and coordinate activities of project resources to ensure the project progresses according to the approved schedule, producing the expected deliverables, within budget, occupational health and safety requirements and managing the scope through change control; according to specification and quality standards.
• Executing projects to achieve the agreed end user technical objectives within the agreed timeframes.
• Providing the relevant technical and professional advice to the consultants and client departments.
• Establishing and manage relationships with all stakeholders, role players and service providers to ensure commitment to successfully deliver projects.
• Performing all the administrative tasks related to projects including correspondence, record keeping, filing and security vetting.
• Ensuring that all project documentation, deliverables and reports are produced, approved and maintained timeously including close-out documents.
• Coordinating the building related contracts and agreements with the Legal Services Department.
• Identifying and manage project risks, constraints and changes; ensuring that the project plan is successfully executed.
• Complying with the Bank’s policies and legislative requirements in order to adequately mitigate risks and achieve the Bank’s objectives.

QUALIFICATIONS

Job requirements

To be considered for this position, candidates must have:

• A minimum of a 4-year degree in Architecture/Quantity Surveying/Engineering/Construction Management/Real Estate Management / Post graduate qualification in Project Management or equivalent.
• A minimum of 8 to 10 years of experience in property development/ construction project management environment.
• Professional registration; Pr. CPM with the South African Council for the Project and Construction Management Professions (SACPCMP).

Additional requirements 

• Project management knowledge and skills
• Knowledge of the property development and construction industry
• Knowledge of building services and systems 
• Knowledge of procurement methods for delivering high capex construction projects
• Knowledge of Town Planning procedures.
• Interpersonal skills to lead a team.
• Problem solving skills.
• Meeting skills.
• Project reporting knowledge and skills