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  • Posted: Aug 7, 2024
    Deadline: Not specified
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    The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
    Read more about this company

     

    National Visual Merchandising Manager Mr Price

    Job Description
    We are looking for a National Visual Merchandise Manager to join the Visual Merchandise team. The role will be based in Durban and will report to the National Operations Manager.

    Responsibilities

    • Develop & manage the Visual Merchandising strategy and ensure the execution of the strategy through the Brand VM Team through to store level. This must be done through continuous communication, training, support, and guidance.
    • Keep abreast of global visual merchandising trends and develop an in-house solution to accommodate these trends.
    • Formulate and drive Visual Merchandising training for stores which is appropriate to the store profile.
    • Drive and oversee communication sent to a store level regarding visual merchandising.
    • Drive Customer experience by creating a visually appealing store, monitor customer insights received through surveys, and use knowledge gained when developing a store design.
    • Monitor product sales and product space contribution.
    • Design and communicate department changes accordingly.
    • Design in-store fixtures & visual displays to support stock density that are aligned to the sales objectives.
    • Set & manage annual Visual Merchandise budgets that support business needs.
    • Continuous innovation in the design and development of both the overall store and fixture suites that enhances the customer experience and shows ROI in line with business objectives/business strategy.
    • Develop a team of Visual Merchandisers through leadership and coaching.

    Qualifications

    • Relevant Degree in the Arts/Graphic Design/Fashion/Interior Design.
    • 5 to 8 years visual merchandising experience for a clothing retailer.
    • Proficiency with graphics software, Adobe Suite (Photoshop & InDesign), Illustrator – SketchUp an added advantage and Microsoft Suite.
    • Must have a good business understanding of Retail, Product Knowledge, Brand Knowledge, Store Layout, Fixture and Store Profile, People Management, and Financial Budgeting.

    go to method of application »

    Store Manager Mr Price

    Job Description
    Lead and manage the daily operations of your store to ensure that the overall objectives, which include store targets, innovation initiatives, and customer service standards, are met and exceeded.

    Responsibilities

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
    • Authorize write-offs, breakages, recalls, and returns.

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness.

    Risk Management:

    • Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.

    Innovation:

    • Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

    Qualifications

    • Grade 12.
    • 3 to 5 years' experience in a retail store management capacity.
    • Knowledge on sales & service management.
    • Budgeting knowledge.
    • Proficiency in MS Office.
    • Effective Communication skills.
    • Business understanding of retail trade, brand, customer & product.

    go to method of application »

    Production and Visual Brand Manager Power Fashion

    Job Description
    Power Fashion has a fantastic opportunity for a Production and Visual Brand Manager.

    We are looking for a creative retail individual to increase sales, get buyers’ attention, and provide an excellent in-store experience.

    Working with a dynamic team in a fast-paced and exciting environment, you will be responsible for the below key duties.

    Responsibilities

    • Responsible for developing and implementing the brand’s seasonal VM strategy.
    • Develop the visual merch guide and ensure communication to store level.
    • Communicate and implement merchandising principles & seasonal/monthly plans.
    • Plan and oversee all visual communication for new store openings, relocations, and revamps to ensure that it aligns with the brand seasonal VM Strategy and ensure visual merchandise standards are met.
    • Oversee the complete production process from design to print, finishing, and delivery.
    • Lead the Graphic Designer and internal production assistants i.e., managing the workflow of both campaigns and internal comms, managing the quality of output and providing team development.
    • Conduct VM training.
    • Monitor local and international retail market trends and investigate industry best practices in order to recommend new ideas to be implemented.
    • Manage the VM budget and create cost efficiencies.
    • Monthly reporting.

    Qualifications

    • Diploma or visual merchandising qualification equivalent (Graphic design degree advantageous).
    • 4+ years visual experience (2+ years of which must be in a management position).
    • Experience in creative space planning in a retail environment.
    • Ability to work in a fast-paced and highly pressurised environment.
    • Ability to work and think strategically.
    • High energy level and must have a passion for fashion.
    • Strong interpersonal skills, including effective presentation and listening skills.
    • Proficiency in Microsoft Office and Photoshop, InDesign, Adobe Suite.
    • Store planning and design knowledge.
    • Attention to detail.
    • Excellent written, verbal communication skills and strong numerical ability.
    • Ability to multitask.
    • Must be a team player.

    go to method of application »

    Paid Social Media Marketer Mr Price

    Job Description

    The Paid Social Media Marketer is responsible for the managing, executing and optimisation of paid social media plans and efficient day to day management of paid social media campaigns in line with key KPI’S.

    Responsibilities

    • Formulating campaign strategy, researching potential marketing channels analysing competitors, and testing.
    • Building campaigns and analysing performance, identifying strategic opportunities, facilitating change to achieve and exceed expectations and KPIs. 
    • Project managing the processes required to proficiently run and create campaigns.
    • Support the Ecom Head and brand team with; research, insight and support around datasets that lead to effective cross-channel media strategies and tactics.
    • Deliver insight reports on campaign performance.
    • Build effective and logical media plans based on business objectives.
    • Upskill other members of the team, where required, on best practice paid social campaign execution.
    • Support the wider team to improve their understanding of paid social.
    • Help to develop and implement paid social media measurement frameworks and KPIs.
    • Interrogate and identify opportunities to build better paid social media plans and processes.
    • Develop and implement comprehensive social media strategies to enhance brand visibility and awareness across multiple platforms.
    • Collaborate with cross-functional teams to ensure social media campaigns are integrated with overall marketing initiatives and business objectives.
    • Work closely with Brand Managers to amplify brand reach and awareness across social platforms.

    Qualifications

    • 3-5 years’ experience in digital marketing with social media being a key focus area.
    • An in-depth knowledge of the technologies and processes involved in running Paid Social campaigns. 
    • Knowledge & experience of using Facebook Business Manager, Twitter Ads Manager, Tiktok Ads Manager and prospecting and retargeting tools.
    • Facebook Blueprint certified (preferred)
    • Advanced knowledge of Microsoft Excel and PowerPoint 
    • Excellent people and communication skills 
    • Proven experience in social media marketing with a focus on conversion objectives, brand marketing and brand awareness.
    • Strong reporting skills with an analytical mindset
    • An ability to interpret data and draw actionable insights to drive decision-making.

    go to method of application »

    Junior Data Analyst (Contract) Mr Price Foundation

    Job Description
    You will be providing professional support to the Mr Price Foundation team with retrieval, analysis, simplification, and representation of complex data sets through the use of data and analytics for the Jumpstart Programme, to define trends or assess performance. This is a fixed-term contract.

    Responsibilities
    Data Analytics:

    • Provide support with interpreting data, analyzing results using statistical techniques to provide ongoing reports to the Jumpstart Analyst and Programme Owner.
    • Review regional clusters to determine the feasibility of clusters against demand requirements of Employer Partners.
    • Analyze regional Jumpstart pool lists to identify any trends, risks, and opportunities and make necessary recommendations to address accordingly. (Supply analysis)
    • Filter and “clean” data by reviewing reports, printouts, and performance indicators to locate and correct problems - skilled in all aspects of data analytics, including mining and generation. Additionally, transforming data into readable, goal-driven reports for continued innovation and growth.
    • Prepare reports for the Jumpstart Analyst and Programme Owner.
    • Locate and define new process improvement opportunities, applying research and thorough data collection to ensure continued success of the programme.
    • Conduct ad hoc admin functions as and when necessary.

    Qualifications

    • BCom - Developmental Economics, Mathematics, Statistics / Data Science
    • Minimum of 1-2 years’ experience in a data analytics role
    • Experience creating detailed reports (CSI/Socio Economic experience is advantageous)
    • Strong knowledge of MS Office, with advanced Excel skills
    • Excellent communicative and interpersonal skills
    • Ability to work on numerous projects

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    Supervisor Mr Price Home Paarl Optenhorst

    Job Description

    • Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

    Responsibilities

    Sales & Customer Experience Management:

    • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.

    Team Management:

    • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g., product knowledge).

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
    • Oversee the general maintenance of the stockroom to meet housekeeping standards.

    Risk Management:

    • Assist with compliance checks through defined processes (e.g., admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

    Qualifications:

    • Grade 12
    • 1-2 Years' experience in retail.
    • 1-2 Years experience in a supervisory role
    • Sales & service management.
    • Computer literacy.
    • Communication skills.
    • Retail trade.
    • Brand, customer & product understanding.

    go to method of application »

    Assistant Store Manager Mr Price Home Paarl Optenhorst

    Job Description
    Assistant Store Manager, Mr Price Home Paarl Optenhorst:

    Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our home-loving community – where work feels like home!

    Responsibilities

    • Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
    • Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
    • Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
    • Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
    • Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
    • Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
    • Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
    • Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
    • Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
    • Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
    • Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiatives.
    • Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
    • Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
    • Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.

    Qualifications

    • Grade 12
    • 3 Years' experience in retail.
    • 3 Years management experience (advantageous).
    • Sales & service management.
    • Budgeting.
    • Computer literate.
    • Communication skills
    • Business understanding of retail trade, brand, customer & product.

    go to method of application »

    Store Manager Mr Price Home Paarl Optenhorst

    Job Description
    Store Manager, Mr Price Home Paarl Optenhorst:

    Join the magic at Mr. Price Home! Are you prepared to lead and craft enchanting shopping experiences for our customers? If you are a dynamic, creative, and customer-focused individual, we have the ideal opportunity for you as a Store Manager at Mr. Price Home!

    Responsibilities

    • Stock Management:

      • Ensure stock is accurately received, unpacked, and merchandised to replenish the sales floor.
      • Monitor and manage stock levels using established processes to minimize risks and maintain adequate inventory.
      • Oversee stockroom maintenance to meet housekeeping standards.
      • Authorize write-offs, breakages, recalls, and returns.
    • Sales Growth & Profitability:

      • Analyze sales and profitability reports to collaborate with management on operational action plans, boost sales performance, and monitor store expenditure.
      • Review in-store product performance and provide feedback to enhance sales.
      • Identify and propose new opportunities to increase sales and brand awareness.
    • Risk Management:

      • Conduct compliance checks to ensure adherence to policies and procedures.
    • Customer Experience Management:

      • Implement and maintain customer experience processes, including business instructions, markdowns, repricing, promotions, customer feedback, and visual standards, to meet customer service expectations.
    • Leadership & Development:

      • Lead and motivate the store team to achieve KPIs and operational goals aligned with company values.
      • Identify and address training, coaching, and development needs with a focus on talent management and succession planning.
      • Recruit, manage performance, and administer staff in accordance with company policies and procedures.
    • Innovation:

      • Implement innovation initiatives from Head Office to enhance customer satisfaction and improve in-store processes.

    Qualifications

    • Grade 12
    • 3-4 years of experience in store or retail management
    • 3-4 years of sales and service management experience
    • Budgeting experience
    • Computer literacy
    • Excellent communication and interpersonal skills
    • Understanding of retail trade, brand, customer, and product
    • Strong business acumen and problem-solving skills
    • Passion for home décor and design

    go to method of application »

    Store Supervisor Mr Price

    Job Description
    Support Store Manager

    Support store management in the daily operations of a store to ensure that overall objectives, store targets, and customer service standards are met and exceeded.

    Responsibilities

    Sales & Customer Experience Management:

    • Drive sales by implementing customer experience processes to meet service standards and achieve sales targets, including new account/membership goals.
    • Maintain floor housekeeping and visual merchandising standards.

    Team Management:

    • Assist in leading the store team to achieve KPIs and operational strategy in alignment with company values.
    • Provide ongoing coaching and mentoring to enhance the skills of store associates.

    Stock Management:

    • Ensure stock is accurately received, unpacked, and merchandised to replenish the sales floor.
    • Monitor and manage stock levels through established processes to mitigate risks and maintain adequate inventory.
    • Oversee stockroom maintenance to meet housekeeping standards.

    Risk Management:

    • Assist with compliance checks through various processes, including admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sale) reports, health and safety standards, weekly hanger counts, and security.
    • Ensure and enforce overall compliance with policies and procedures.

    Qualifications

    • Grade 12
    • 2 to 3 years' experience in a retail supervisory role
    • Knowledge of sales and service management
    • Proficiency in MS Office
    • Effective communication skills
    • Understanding of retail trade, brand, customer, and product

    go to method of application »

    Operations Admin Manager Power Fashion Head Office

    Job Description

    • Lead, monitor and implement store admin and risk best practices/compliance for the allocated region to sustain high-performing store operations. Develop Store Management admin and risk capabilities to ensure smooth operational functioning.    

    Responsibilities

    Key Responsibilities

    Stock Risk Management:

    • Ensure that stock is effectively managed within the store environment, in that stock is effectively and fully received and transitioned and secured onto the shop floor to maximize sales.

    • Implement and monitor department counts in order to ensure that stores have an awareness of their stock holding so as to identify possible stock losses.

    • Support the Store Manager to prepare and implement stock takes, review results, and implement stock loss action plans where required in order to avoid the stock loss.

    Cash Risk Management:

    • Ensure that cash is effectively managed within the store environment, in that cash is effectively, accurately, and fully accounted for in the recording and completion of all store transactions.

    • Implement and monitor store banking and cash handling procedures to ensure that stores accurately account for all cash and other transactions.

    • Support the Store Manager in accurately accounting for all cash and other transactions, review controls and reports where required in order to avoid cash losses or differences.

    Store Efficiency Checklists:

    • Monitor the completion of the store efficiency checklists in terms of store merchandising and controls compliance with company policies and procedures in order to maintain operational efficiencies and reduce risk.

    • Analyse, follow-up, review, identify, and recommend follow-up actions to improve operational efficiencies.

    Store Staff Scheduling Control Management:

    • Monitor store staff scheduling practices to ensure that stores are effectively staffed and within the budget in order to maximize sales.

    • Review and analyse staff costs, overtime, etc., to ensure within expected company norms and action 'out-of-line' areas where required - along with the help of the Area Managers.

    Policy and Procedures, Admin and Filing:

    • Ensure adherence to all company policies and procedures within the store. These include admin, risk, security, health and safety, security, HR, stock, cash, POS, etc. Review and implement new policies and procedures where needed and required. Ensure all store procedures relative to banking filing and paperwork, PowerCell controls, stock breakages, store efficiency checklists reports, etc., are completed and up-to-date.

    Training and Development:

    • Develop Store management on Store Operations administration, policies and procedures, stock management to ensure that Managers are capable to lead these areas within their stores.

    Qualifications

    • Related diploma or degree, such as audit and/or Retail management
    • 3 years+ experience of retail multi-store management
    • Auditing
    • Stock management
    • Retail Operations experience
    • Labour legislation
    • Business acumen
    • Commercial awareness
    • Time Management
    • Project Management
    • Communication skills
    • Attention to detail
    • Visual Merchandising
    • Organisational skills

    go to method of application »

    Corporate Coordinator Mr Price Group

    Job Description

    Join our dynamic team and provide essential administrative support, project management, and personal assistance to the Group Employee Relations and Organisational Effectiveness Directors. The person in this role will play a critical role in facilitating personal and board administration assistance. Additionally, they will support the office management of the ER & OE department, ensuring it operates effectively and maintains general upkeep, in strict compliance with health and safety standards. Their ability to communicate professionally across all levels will be crucial to meeting deadlines and resolving queries efficiently.

    Responsibilities

    Duties:

    • Support ER department with deliverables across all functions
    • Responsible for understanding, actioning internal reporting requirements and timelines.
    • Assisting in report co-ordination and writing (i.e. board reports, integrated annual report, internal adhoc reports) including obtaining input from other functions across Group.
    • Support in development of Stakeholder Engagement framework and mapping of mutually agreed metrics, including tracking of progress of group targets.
    • Minute taking
    • Diary management and meeting oversight, tracking and reporting.
    • General corporate image management to internal and external stakeholders, including function / event co-ordination.
    • Assisting with the annual strategy and budget (co-ordinating, writing, reviewing & compiling).
    • Maintenance of group website through wordpress platform, ensuring that all content is up to date and refreshed when necessary.
    • Co-ordination of key projects and KPI deliverables through various systems, including following up on delivery and updating line management on progress on projects and key deliverables.

    Organisational Effectiveness Duties:

    • Administration support for OE Director
    • Assisting in report co-ordination (i.e. board reports, integrated annual report, internal adhoc reports)
    • Diary management and meeting oversight, tracking and reporting.
    • General corporate image management to internal and external stakeholders, including function / event co-ordination.
    • Assisting with the annual strategy and budget (co-ordinating & compiling).
    • Assist the OE department from time to time with general administrative functions.

    Personal Assistant Duties Directors:

    • Provide diary management in order to ensure efficient use of available time to meet business needs.
    • Co-ordinate local and international travel and accommodation arrangements when required.
    • Processing company credit card recons.
    • Ordering of stationery and purchasing of special occasion gifting when requested.

    General Administration:

    • Managing invoice payment process (invoices are approved, daxed, processed and sent to finance for payment).
    • Managing requests for information from internal and external parties.
    • Manage general enquires, area maintenance, guest management, boardroom management and any corporate needs.

    Qualifications

    • Business administration degree and/or Executive Secretary tertiary course
    • 4+ years in administrative environment
    • Computer literate (Microsoft Suite), advance typing, communication skills (written & verbal), organisational skills, events management, project management, diary management, time management and general office management
    • Industry knowledge advantageous

    go to method of application »

    Store Manager Sheet Street Merino Mall Ermelo

    Job Description

    Lead and manage the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met and exceeded.

    Responsibilities

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
    • Authorize write-offs, breakages, recalls, and returns.

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

    Risk Management:

    • Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.

    Qualifications

    • Grade 12
    • 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
    • Sales & service management.
    • Budgeting.
    • Proficient in MS Office
    • Communication skills.
    • Retail trade.
    • Brand, customer & product understanding.

    go to method of application »

    Supervisor Sheet Street Behtleham

    Job Description

    • The Floor Supervisor supports the Store Manager in achieving the sales target for their store.  

    Responsibilities

    • Supporting the Store Manager in driving Sales and Turnover
    • Creating and delivering an excellent customer shopping experience 
    • Motivating and inspiring your team members to work hard and push for sale

    Qualifications

    • Grade 12
    • 1 year of Supervisory experience is required in this role, experience leading a team will be an  added advantage
    • A passion for homeware

    go to method of application »

    Store Manager Sheet Street Bethlehem

    Job Description

    Lead and manage the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met and exceeded.

    Responsibilities

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
    • Authorize write-offs, breakages, recalls, and returns.

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

    Risk Management:

    • Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.

    Qualifications

    • Grade 12
    • 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
    • Sales & service management.
    • Budgeting.
    • Proficient in MS Office
    • Communication skills.
    • Retail trade.
    • Brand, customer & product understanding.

    Method of Application

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