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Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
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Purpose Statement
Experience
Minimum:
- 3-4 yrs Foreign Exchange experience with exposure to Exchange Control Rulings
- Client service standards and practices
- Exchange Control rulings, foreign exchange, Foreign Exchange settlements, SWIFT standards, cut-off times,
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Knowledge of payment documentation such as, Invoices, transport documentation and customs documentation.
- Understand accounting and reconciliation concepts (understand entries and be able to do account reconciliations.
- The SARB Import Verification System (IVS) system and understand the requirements in respect of Unique Consignment Reference (UCR) and Movement Reference number (MRN) references.
- Understanding of Balance of payments to establish appropriate BoP categories
Ideal:
- Knowledge of Capitec AML, FIC and suspicious transaction monitoring and reporting policies.
- Relevant knowledge of International Foreign Exchange, payment and clearing systems,
- Knowledge of operational risk concepts and principles
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Interpersonal & Relationship management Skills
- Administration Skills
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Purpose Statement
- To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.
Experience
Minimum:
- Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
- Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
- Holding responsibility for client relationship management of high value clients with varied and complex needs
- Significant experience in preparing and motivating Credit applications
- Cost control and sales management
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Principles and practices of business economics and the current business economic environment.
- Advanced customer relationship management (CRM) principles and techniques, esp. projecting credibility, gravitas and presence in the context of business (client) stakeholders.
- Different industry sectors and sector risk profiles/ trends; including an understanding of the impact of external (economic, political, legislative, climatic) conditions on specific industries/ markets in the portfolio
- Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio.
- General banking practices and procedures.
- Knowledge of competitor product offerings/ channels/ operational and marketing tactics.
- Credit principles and practices, including an understanding of credit application, securities
- Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
- Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
- Able to extract, analyse and apply CRM insights to influence the client management approach and strategy
- General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Multi-level products available and pricing structures
- Current taxation laws as they apply to customers.
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions
- Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)
Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Negotiation skills
- Problem solving skills
- Decision making skills
- Commercial Thinking Skills
- Strategic Thinking Skills
- Communications Skills
- Influencing Skills
- Analytical Skills
- Attention to Detail
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Purpose Statement
Experience
Minimum:
- Banking experience of at least 3 years
- Experience of managing a portfolio of business customers with a service and financial analysis focus.
- Experience in preparing and motivating Credit applications
- Cost control and sales management
Ideal:
- 1+ yr spent in the Business Banking environment preparing and motivating credit application
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Customer relationship management (CRM) principles and techniques
- How to interpret financial statements, balance sheets and basic financial ratios
- Standardized business banking transactional products and other core products relevant to small enterprises
- Business banking product offerings
- Understanding of collateral and balance sheets
- Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
- Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
- Knowledge of competitors offerings
- Regulations, Acts and Codes related to the banking environment.
- Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA)
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Current taxation laws as they apply to customers.
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions
Skills
- Interpersonal & Relationship management Skills
- Analytical Skills
- Negotiation skills
- Problem solving skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Commercial Thinking Skills
- Strategic Thinking Skills
- Communications Skills
- Influencing Skills
- Attention to Detail
- Decision making skills
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Purpose Statement
- To contribute to the design and development of new applications / systems to meet the business requirements of the data platform environment.
- To analyse business or system requirements and build and enhance the data platforms.
- To participate in and provide input to the Architect during the compilation of solution design documentation for new and existing data platforms.
Education (Minimum)
Education (Ideal or Preferred)
Knowledge and Experience
Minimum:
Experience:
- At least 4 years’ proven experience within management information systems (MIS) | data warehousing | data transformation/ systems analysis together with a relevant 3 year tertiary qualification
OR
- At least 4-6 years’ proven experience within management information systems / system analysis
Proven experience in:
- Working in a cloud environment.
- Data storage and access technologies
- Testing methodologies
Knowledge:
- IT systems development processes (SDLC)
- Data pipelines
- Rational database system and / or cloud data warehousing and / or big data frameworks
- Dimensional modelling
- Standards and governance
- Testing practices
- SQL or other data querying technologies
Ideal:
Experience:
- Experience working in an AWS environment as well as with AWS Technologies and Azure
- Orchestration technologies
Knowledge:
- Data architecture (technical design and implementation processes)
- Dimensional modelling
- Banking systems environment
- Banking business model
- Best practices for Quality Assurance (QA)
Skills
- Analytical Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
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Purpose Statement
-
To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Experience
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered"
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Commerce or Similar
- Certification in Finance or Banking
Knowledge
Minimum:
Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
- Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
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Purpose Statement
To support Cloud Platform engineering and product teams by:
- Performing cloud cost analysis to optimise cost and general usage/consumption of cloud service across the various teams in the bank
- Administrating the Cloud Platforms services desk
Experience
Minimum:
- 3 – 5 Years experience in a Cloud FinOps capacity
- Experience in working with various cloud technologies
- Experience in relevant costing and reporting tools, IE. PowerBI, Excel
Ideal:
- Experience in financial services or banking organisation
- 5+ years experience in a Cloud FinOps capacity
- 2 years working with other cloud technologies
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Proper understanding of Cloud Transformation
- Understanding cloud cost management (FinOps)
- Best practice in cloud operations and engineering
Ideal:
- Cloud Certification, AWS Solutions Architect Associate
- Finance and cloud cost management
- Costing and reporting tooling, IE. Quicksight, CloudHealth
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Purpose Statement
- To effectively lead and guide the team responsible for the entire product lifecycle, ensuring the successful delivery of all product features, as well as handling support and maintenance tasks within Capitec Bank Operations.
- Supervise the continuous efforts aimed at enhancing efficiency, optimisation, innovation, and personnel development within these operational domains.
- Demonstrate proficiency in designing solutions that encompass various platforms, incorporating integration and authentication across systems, and effectively communicating design considerations, trade-offs, benefits, and recommendations. Capable of overseeing the implementation of architectural solutions and fostering trusted relationships with product teams.
Experience
Minimum:
- Possess a minimum of 5 years' experience in software development management, which includes leading technical teams.
- Take charge of Salesforce platform implementation engagements, offering leadership throughout the engagement process. Assess engagement performance, identify risk issues, and evaluate their impact on solution and service delivery commitments.
- Effectively manage product teams' expectations during the delivery process, ensuring that the values we deliver align with their expectations.
- Oversee the quality management process, conducting milestone reviews, managing process performance, and leading continuous improvement and analysis activities.
- Stay vigilant of all issues that may affect the team, project, or program, including potential risks.
- Develop and implement team resource strategies and contingency plans.
- Foster the creation and maintenance of high-performance teams.
Ideal:
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Information Technology or Information Technology - Programming
Knowledge
Minimum:
- General business acumen
- Business analysis and design
- Project Management principles and methodologies
- Systems Development Life Cycle (SDLC)
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Purpose Statement
Experience
Min:
- 3 years’ experience using MS active directory
- 3 years’ experience working on MS Power platforms for e.g. Power BI
- 3 years’ experience working on any identity access management systems for e.g. - Sail point
Ideal:
- 2+ years’ experience in end user access administration
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Min:
- Proficiency in Microsoft Office suite
- A general understanding of IT systems and infrastructure
Ideal:
- A general understanding of the retail banking industry
- Proficiency in User Access administration
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Purpose Statement
- Build and run the best IT Infrastructure, responsible for delivering and maintaining products and services to Capitec end-users, using industry leading technologies.
- Ensure products and services are optimal, efficient, deployed at speed, scalable, cost effective, high performing and innovative in nature.
Experience
MINIMUM:
- 5+ years ICT experience in the end-user computing environment
- 3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in the enterprise.
- 3+ years in desktop infrastructure maintenance using systems such as: System Centre Configuration, Unified Endpoint Management, BitLocker, and Microsoft cloud-based services.
Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology or Information Technology - Computer Science
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
MINIMUM:
- Microsoft Windows
- Microsoft Exchange
- Microsoft SCCM
- Microsoft inTune
- Microsoft Azure
IDEAL:
- Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
- Video, Voice and Collaboration services (Polycom, Cisco, Skype / Teams)
- Virtual Desktop Technologies (VDI, Citrix, VMWARE)
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About the Role:
At Capitec, as a Business Analyst in the non-salary division, you'll be central to enhancing business efficiencies through advanced automation, digital solutions, and information technologies. Your expertise in financial services and credit will be instrumental as you analyze and outline business needs and functional specifications, ensuring smooth implementation and ongoing enhancement.
Education (Minimum)
Education (Ideal or Preferred)
Knowledge and Experience
Minimum:
- 7+ years working experience as a BA in a wide variety of situations, contexts and complexities.Must be capable in using a variety of techniques and completing business analysis tasks independently.
- Internal: Completion of BA School of Learning Level 4
- Business and data analysis
- Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
- Functional and business process design
- Communication and translation of information across business and technical environments (Interface between business and Technology)
- Design of evidence-based best practice solutions
- Stakeholder engagement and collaboration
- Project Management principles and relevant development lifecycle experience
- Agile development lifecycle principles and experience
- Understanding of systems and the Systems Development Life Cycle (SDLC)
Ideal:
- Banking Industry Knowledge
Skills
- Analytical Skills
- Interpersonal & Relationship management Skills
- Communications Skills
- Facilitation Skills
- Negotiation skills
go to method of application »
Purpose Statement
-
To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Experience
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered"
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
go to method of application »
Purpose Statement
- To effectively lead a team of Relationship Bankers in the Relationship Suite to ensure effective portfolio management, client activations, client retention and revenue growth in agreed set targets.
- To lead and sustain a client focused, high performance, high commitment environment within the Relationship Suite through day-to-day activity management, resource planning and people management.
Experience
Minimum:
- Business Banking experience of at least 3 years
- At least 2 years supervisory / leadership experience
- Portfolio management experience
- Client relationship management experience
- Experience managing successful marketing and cross-sales campaigns
- Experience in preparing and motivating Credit applications
- Sales management experience is essential.
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Multi-level products available and pricing structures
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Understanding of business banking and intuitive credit and portfolio management.
- Cross-selling campaign principles and practices to manage and optimise retention and growth within the Suite.
- Business Banking knowledge
- General banking practices and procedures.
- Knowledge of competitor product offerings/ channels/ operational and marketing tactics.
- Credit principles and practices, including an understanding of credit application, securities
- Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
- Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Multi-level products available and pricing structures
- A good knowledge of administration processes and procedures pertaining to Business Banking transaction
Method of Application
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