Latest Vacancies at Booyco Electronics

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures

go to method of application »

Main Purpose of the Job

The Area Manager is responsible for managing customer relationships by delivering high-quality customer service and overseeing the installation and repair of Booyco Electronic safety equipment. This role focuses on business growth through cross-selling to existing customers and generating new business. The Area Manager will oversee day-to-day operations, coordinate with teams to meet targets, maintain safety standards, ensure compliance, and uphold SLA agreements.

Education, experience and competencies

• Bachelor’s degree
• Minimum of 7+ years' experience in mining operations, with at least 3-5 years in a managerial role.
• Experience in the electronics industry or similar manufacturing sectors.

Responsibilities

Business development:

• Build and maintain strong relationships with customers through professional conduct, follow-ups, and visits.
• Proactively address customer issues to ensure resolution and strengthen relationships.
• Cross-sell products effectively to existing customers.
• Generate new business and attend sales meetings.
• Respond promptly to customer call-out requests.
• Communicate new product design ideas or upgrades from customers to the R&D team and relay feedback.
• Prepare and deliver sales presentations to increase market share and profits.
• Increase business revenue through new business development, including following up on sales leads, generating new leads, calling on mines, preparing sales presentations, and negotiating SLAs.

Operational Management:

• Plan, organize, and manage operations to achieve targets and deadlines.
• Ensure the efficient installation and repair of safety equipment, ensuring products function according to required standards.
• Oversee project management in accordance with company schedules and templates.

Staff Management/Team Leadership:

• Lead and manage a team of Account Managers, Site Supervisors, Technical Specialists, Technical Superintendents, and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures.

Safety and compliance:

• Ensure all mining operations comply with health, safety, and environmental regulations.
• Conduct regular safety audits and risk assessments.
• Implement safety programs and initiatives to reduce workplace accidents and injuries.
• Ensure all current legal compliance documentation is up to date.
• Ensure all risks identified on sites are addressed and mitigated. 

Budget and Cost Management:

• Assist in Preparing and manage the budget for the responsible area.
• Monitor and control operational costs to ensure financial efficiency.
• Identify opportunities for cost-saving and process improvements.

Technical Expertise:

• Provide technical guidance and support for mining operations.
• Stay updated with advancements in mining technology and best practices.
• Collaborate with the engineering team to resolve technical issues and improve processes.

Stakeholder Communication:

• Liaise with senior management, regulatory bodies, and other stakeholders including customers.
• Prepare and present reports as required.
• Complete reporting requirements and administrative tasks accurately and on time
• Address and resolve any issues or concerns raised by internal and external stakeholders.

Physical and Environmental Requirements:

• Ability to work in a mining environment, including exposure to harsh weather conditions and physical demands such as walking, climbing, and lifting.
• Willingness to travel to remote mining sites as needed.

go to method of application »

Main Purpose of the Job

The Area Manager is responsible for managing customer relationships by delivering high-quality customer service and overseeing the installation and repair of Booyco Electronic safety equipment. This role focuses on business growth through cross-selling to existing customers and generating new business. The Area Manager will oversee day-to-day operations, coordinate with teams to meet targets, maintain safety standards, ensure compliance, and uphold SLA agreements.

Education, experience and competencies

• Bachelor’s degree
• Minimum of 7+ years' experience in mining operations, with at least 3-5 years in a managerial role.
• Experience in the electronics industry or similar manufacturing sectors.

Responsibilities

Business development:

• Build and maintain strong relationships with customers through professional conduct, follow-ups, and visits.
• Proactively address customer issues to ensure resolution and strengthen relationships.
• Cross-sell products effectively to existing customers.
• Generate new business and attend sales meetings.
• Respond promptly to customer call-out requests.
• Communicate new product design ideas or upgrades from customers to the R&D team and relay feedback.
• Prepare and deliver sales presentations to increase market share and profits.
• Increase business revenue through new business development, including following up on sales leads, generating new leads, calling on mines, preparing sales presentations, and negotiating SLAs.

Operational Management:

• Plan, organize, and manage operations to achieve targets and deadlines.
• Ensure the efficient installation and repair of safety equipment, ensuring products function according to required standards.
• Oversee project management in accordance with company schedules and templates.

Staff Management/Team Leadership:

• Lead and manage a team of Account Managers, Site Supervisors, Technical Specialists, Technical Superintendents, and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures.

Safety and compliance:

• Ensure all mining operations comply with health, safety, and environmental regulations.
• Conduct regular safety audits and risk assessments.
• Implement safety programs and initiatives to reduce workplace accidents and injuries.
• Ensure all current legal compliance documentation is up to date.
• Ensure all risks identified on sites are addressed and mitigated. 

Budget and Cost Management:

• Assist in Preparing and manage the budget for the responsible area.
• Monitor and control operational costs to ensure financial efficiency.
• Identify opportunities for cost-saving and process improvements.

Technical Expertise:

• Provide technical guidance and support for mining operations.
• Stay updated with advancements in mining technology and best practices.
• Collaborate with the engineering team to resolve technical issues and improve processes.

Stakeholder Communication:

• Liaise with senior management, regulatory bodies, and other stakeholders including customers.
• Prepare and present reports as required.
• Complete reporting requirements and administrative tasks accurately and on time
• Address and resolve any issues or concerns raised by internal and external stakeholders.

Physical and Environmental Requirements:

• Ability to work in a mining environment, including exposure to harsh weather conditions and physical demands such as walking, climbing, and lifting.
• Willingness to travel to remote mining sites as needed.

go to method of application »

Main Purpose of the Job

The Area Manager is responsible for managing customer relationships by delivering high-quality customer service and overseeing the installation and repair of Booyco Electronic safety equipment. This role focuses on business growth through cross-selling to existing customers and generating new business. The Area Manager will oversee day-to-day operations, coordinate with teams to meet targets, maintain safety standards, ensure compliance, and uphold SLA agreements.

Education, experience and competencies

• Bachelor’s degree
• Minimum of 7+ years' experience in mining operations, with at least 3-5 years in a managerial role.
• Experience in the electronics industry or similar manufacturing sectors.

Responsibilities

Business development:

• Build and maintain strong relationships with customers through professional conduct, follow-ups, and visits.
• Proactively address customer issues to ensure resolution and strengthen relationships.
• Cross-sell products effectively to existing customers.
• Generate new business and attend sales meetings.
• Respond promptly to customer call-out requests.
• Communicate new product design ideas or upgrades from customers to the R&D team and relay feedback.
• Prepare and deliver sales presentations to increase market share and profits.
• Increase business revenue through new business development, including following up on sales leads, generating new leads, calling on mines, preparing sales presentations, and negotiating SLAs.

Operational Management:

• Plan, organize, and manage operations to achieve targets and deadlines.
• Ensure the efficient installation and repair of safety equipment, ensuring products function according to required standards.
• Oversee project management in accordance with company schedules and templates.

Staff Management/Team Leadership:

• Lead and manage a team of Account Managers, Site Supervisors, Technical Specialists, Technical Superintendents, and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures.

Safety and compliance:

• Ensure all mining operations comply with health, safety, and environmental regulations.
• Conduct regular safety audits and risk assessments.
• Implement safety programs and initiatives to reduce workplace accidents and injuries.
• Ensure all current legal compliance documentation is up to date.
• Ensure all risks identified on sites are addressed and mitigated. 

Budget and Cost Management:

• Assist in Preparing and manage the budget for the responsible area.
• Monitor and control operational costs to ensure financial efficiency.
• Identify opportunities for cost-saving and process improvements.

Technical Expertise:

• Provide technical guidance and support for mining operations.
• Stay updated with advancements in mining technology and best practices.
• Collaborate with the engineering team to resolve technical issues and improve processes.

Stakeholder Communication:

• Liaise with senior management, regulatory bodies, and other stakeholders including customers.
• Prepare and present reports as required.
• Complete reporting requirements and administrative tasks accurately and on time
• Address and resolve any issues or concerns raised by internal and external stakeholders.

Physical and Environmental Requirements:

• Ability to work in a mining environment, including exposure to harsh weather conditions and physical demands such as walking, climbing, and lifting.
• Willingness to travel to remote mining sites as needed.

go to method of application »

Main Purpose of the Job

The Area Manager is responsible for managing customer relationships by delivering high-quality customer service and overseeing the installation and repair of Booyco Electronic safety equipment. This role focuses on business growth through cross-selling to existing customers and generating new business. The Area Manager will oversee day-to-day operations, coordinate with teams to meet targets, maintain safety standards, ensure compliance, and uphold SLA agreements.

Education, experience and competencies

• Bachelor’s degree
• Minimum of 7+ years' experience in mining operations, with at least 3-5 years in a managerial role.
• Experience in the electronics industry or similar manufacturing sectors.

Responsibilities

Business development:

• Build and maintain strong relationships with customers through professional conduct, follow-ups, and visits.
• Proactively address customer issues to ensure resolution and strengthen relationships.
• Cross-sell products effectively to existing customers.
• Generate new business and attend sales meetings.
• Respond promptly to customer call-out requests.
• Communicate new product design ideas or upgrades from customers to the R&D team and relay feedback.
• Prepare and deliver sales presentations to increase market share and profits.
• Increase business revenue through new business development, including following up on sales leads, generating new leads, calling on mines, preparing sales presentations, and negotiating SLAs.

Operational Management:

• Plan, organize, and manage operations to achieve targets and deadlines.
• Ensure the efficient installation and repair of safety equipment, ensuring products function according to required standards.
• Oversee project management in accordance with company schedules and templates.

Staff Management/Team Leadership:

• Lead and manage a team of Account Managers, Site Supervisors, Technical Specialists, Technical Superintendents, and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures.

Safety and compliance:

• Ensure all mining operations comply with health, safety, and environmental regulations.
• Conduct regular safety audits and risk assessments.
• Implement safety programs and initiatives to reduce workplace accidents and injuries.
• Ensure all current legal compliance documentation is up to date.
• Ensure all risks identified on sites are addressed and mitigated. 

Budget and Cost Management:

• Assist in Preparing and manage the budget for the responsible area.
• Monitor and control operational costs to ensure financial efficiency.
• Identify opportunities for cost-saving and process improvements.

Technical Expertise:

• Provide technical guidance and support for mining operations.
• Stay updated with advancements in mining technology and best practices.
• Collaborate with the engineering team to resolve technical issues and improve processes.

Stakeholder Communication:

• Liaise with senior management, regulatory bodies, and other stakeholders including customers.
• Prepare and present reports as required.
• Complete reporting requirements and administrative tasks accurately and on time
• Address and resolve any issues or concerns raised by internal and external stakeholders.

Physical and Environmental Requirements:

• Ability to work in a mining environment, including exposure to harsh weather conditions and physical demands such as walking, climbing, and lifting.
• Willingness to travel to remote mining sites as needed.

go to method of application »

Main Purpose of the Job

To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.

Education, experience and competencies

• Grade 12/Matric; additional certification in office administration or secretarial certificate.
• 3 years administrative experience, preferably in a mining environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Advanced Microsoft Excel (essential)
• Valid driver's license

Responsibilities

Administrative Support:

• Provide comprehensive administrative support to the Branch and staff.
• Handle incoming and outgoing correspondence.
• Maintain and update office records, files, and databases.

General Office Duties:

• Order and manage office supplies, PPE and equipment.
• Implement and maintain office procedures and policies.

Coordination and Communication:

• Act as a liaison between the branch and head office.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and distribute meeting agendas, minutes, and relevant documents.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist the Account Manager in maintaining and updating safety records and reports.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers

Operational Support:

• Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
• Control branch stock levels and manage inventory.
• Ensure completion of Contractors/Service Packs and Vendor Applications.
• Accurately capture data for Certificates of Compliance/Service Reports.
• Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
• Monitor and manage technicians' medicals, inductions, and PPE requirements.
• Collect and submit technicians' timesheets, attendance records to Head Office.
• Manage office supplies, groceries, and cleaning services.
• Submit various invoices to Head Office for payment.
• Book accommodation for technicians as needed.

General Duties:

• Adhere to all company policies, rules, and regulations.
• Perform any reasonable ad hoc tasks and duties required by management.

go to method of application »

Main Purpose of the Job

To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.

Education, experience and competencies

• Grade 12/Matric; additional certification in office administration or secretarial certificate.
• 3 years administrative experience, preferably in a mining environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Advanced Microsoft Excel (essential)
• Valid driver's license

Responsibilities

Administrative Support:

• Provide comprehensive administrative support to the Branch and staff.
• Handle incoming and outgoing correspondence.
• Maintain and update office records, files, and databases.

General Office Duties:

• Order and manage office supplies, PPE and equipment.
• Implement and maintain office procedures and policies.

Coordination and Communication:

• Act as a liaison between the branch and head office.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and distribute meeting agendas, minutes, and relevant documents.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist the Account Manager in maintaining and updating safety records and reports.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers

Operational Support:

• Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
• Control branch stock levels and manage inventory.
• Ensure completion of Contractors/Service Packs and Vendor Applications.
• Accurately capture data for Certificates of Compliance/Service Reports.
• Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
• Monitor and manage technicians' medicals, inductions, and PPE requirements.
• Collect and submit technicians' timesheets, attendance records to Head Office.
• Manage office supplies, groceries, and cleaning services.
• Submit various invoices to Head Office for payment.
• Book accommodation for technicians as needed.

General Duties:

• Adhere to all company policies, rules, and regulations.
• Perform any reasonable ad hoc tasks and duties required by management.

go to method of application »

Main Purpose of the Job

To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.

Education, experience and competencies

• Grade 12/Matric; additional certification in office administration or secretarial certificate.
• 3 years administrative experience, preferably in a mining environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Advanced Microsoft Excel (essential)
• Valid driver's license

Responsibilities

Administrative Support:

• Provide comprehensive administrative support to the Branch and staff.
• Handle incoming and outgoing correspondence.
• Maintain and update office records, files, and databases.

General Office Duties:

• Order and manage office supplies, PPE and equipment.
• Implement and maintain office procedures and policies.

Coordination and Communication:

• Act as a liaison between the branch and head office.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and distribute meeting agendas, minutes, and relevant documents.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist the Account Manager in maintaining and updating safety records and reports.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers

Operational Support:

• Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
• Control branch stock levels and manage inventory.
• Ensure completion of Contractors/Service Packs and Vendor Applications.
• Accurately capture data for Certificates of Compliance/Service Reports.
• Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
• Monitor and manage technicians' medicals, inductions, and PPE requirements.
• Collect and submit technicians' timesheets, attendance records to Head Office.
• Manage office supplies, groceries, and cleaning services.
• Submit various invoices to Head Office for payment.
• Book accommodation for technicians as needed.

General Duties:

• Adhere to all company policies, rules, and regulations.
• Perform any reasonable ad hoc tasks and duties required by management.

go to method of application »

Main Purpose of the Job

To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.

Education, experience and competencies

• Grade 12/Matric; additional certification in office administration or secretarial certificate.
• 3 years administrative experience, preferably in a mining environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Advanced Microsoft Excel (essential)
• Valid driver's license

Responsibilities

Administrative Support:

• Provide comprehensive administrative support to the Branch and staff.
• Handle incoming and outgoing correspondence.
• Maintain and update office records, files, and databases.

General Office Duties:

• Order and manage office supplies, PPE and equipment.
• Implement and maintain office procedures and policies.

Coordination and Communication:

• Act as a liaison between the branch and head office.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and distribute meeting agendas, minutes, and relevant documents.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist the Account Manager in maintaining and updating safety records and reports.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers

Operational Support:

• Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
• Control branch stock levels and manage inventory.
• Ensure completion of Contractors/Service Packs and Vendor Applications.
• Accurately capture data for Certificates of Compliance/Service Reports.
• Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
• Monitor and manage technicians' medicals, inductions, and PPE requirements.
• Collect and submit technicians' timesheets, attendance records to Head Office.
• Manage office supplies, groceries, and cleaning services.
• Submit various invoices to Head Office for payment.
• Book accommodation for technicians as needed.

General Duties:

• Adhere to all company policies, rules, and regulations.
• Perform any reasonable ad hoc tasks and duties required by management.

go to method of application »

Main Purpose of the Job

To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.

Education, experience and competencies

• Grade 12/Matric; additional certification in office administration or secretarial certificate.
• 3 years administrative experience, preferably in a mining environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Advanced Microsoft Excel (essential)
• Valid driver's license

Responsibilities

Administrative Support:

• Provide comprehensive administrative support to the Branch and staff.
• Handle incoming and outgoing correspondence.
• Maintain and update office records, files, and databases.

General Office Duties:

• Order and manage office supplies, PPE and equipment.
• Implement and maintain office procedures and policies.

Coordination and Communication:

• Act as a liaison between the branch and head office.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and distribute meeting agendas, minutes, and relevant documents.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist the Account Manager in maintaining and updating safety records and reports.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers

Operational Support:

• Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
• Control branch stock levels and manage inventory.
• Ensure completion of Contractors/Service Packs and Vendor Applications.
• Accurately capture data for Certificates of Compliance/Service Reports.
• Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
• Monitor and manage technicians' medicals, inductions, and PPE requirements.
• Collect and submit technicians' timesheets, attendance records to Head Office.
• Manage office supplies, groceries, and cleaning services.
• Submit various invoices to Head Office for payment.
• Book accommodation for technicians as needed.

General Duties:

• Adhere to all company policies, rules, and regulations.
• Perform any reasonable ad hoc tasks and duties required by management.

go to method of application »

Main Purpose of the Job

To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.

Education, experience and competencies

• Grade 12/Matric; additional certification in office administration or secretarial certificate.
• 3 years administrative experience, preferably in a mining environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Advanced Microsoft Excel (essential)
• Valid driver's license

Responsibilities

Administrative Support:

• Provide comprehensive administrative support to the Branch and staff.
• Handle incoming and outgoing correspondence.
• Maintain and update office records, files, and databases.

General Office Duties:

• Order and manage office supplies, PPE and equipment.
• Implement and maintain office procedures and policies.

Coordination and Communication:

• Act as a liaison between the branch and head office.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and distribute meeting agendas, minutes, and relevant documents.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist the Account Manager in maintaining and updating safety records and reports.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers

Operational Support:

• Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
• Control branch stock levels and manage inventory.
• Ensure completion of Contractors/Service Packs and Vendor Applications.
• Accurately capture data for Certificates of Compliance/Service Reports.
• Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
• Monitor and manage technicians' medicals, inductions, and PPE requirements.
• Collect and submit technicians' timesheets, attendance records to Head Office.
• Manage office supplies, groceries, and cleaning services.
• Submit various invoices to Head Office for payment.
• Book accommodation for technicians as needed.

General Duties:

• Adhere to all company policies, rules, and regulations.
• Perform any reasonable ad hoc tasks and duties required by management.

go to method of application »

Main Purpose of the Job

To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.

Education, experience and competencies

• Grade 12/Matric; additional certification in office administration or secretarial certificate.
• 3 years administrative experience, preferably in a mining environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Advanced Microsoft Excel (essential)
• Valid driver's license

Responsibilities

Administrative Support:

• Provide comprehensive administrative support to the Branch and staff.
• Handle incoming and outgoing correspondence.
• Maintain and update office records, files, and databases.

General Office Duties:

• Order and manage office supplies, PPE and equipment.
• Implement and maintain office procedures and policies.

Coordination and Communication:

• Act as a liaison between the branch and head office.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and distribute meeting agendas, minutes, and relevant documents.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist the Account Manager in maintaining and updating safety records and reports.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers

Operational Support:

• Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
• Control branch stock levels and manage inventory.
• Ensure completion of Contractors/Service Packs and Vendor Applications.
• Accurately capture data for Certificates of Compliance/Service Reports.
• Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
• Monitor and manage technicians' medicals, inductions, and PPE requirements.
• Collect and submit technicians' timesheets, attendance records to Head Office.
• Manage office supplies, groceries, and cleaning services.
• Submit various invoices to Head Office for payment.
• Book accommodation for technicians as needed.

General Duties:

• Adhere to all company policies, rules, and regulations.
• Perform any reasonable ad hoc tasks and duties required by management.

go to method of application »

Purpose:

Responsible for the installation, maintenance, and repair of electronic equipment and systems at the mine site, this role demands a strong technical background, exceptional problem-solving skills, and the ability to work independently in a challenging environment. The Field Services Technician will deliver high-quality customer service by ensuring the proper installation and maintenance of systems, guaranteeing their optimal operation.

Education, experience, and competencies:

• Degree in Electronics, Electrical Engineering, and/or qualified artisan (Trade)
• 3-5 years of experience in electronic installations
• Strong knowledge of electronic systems, including installation, maintenance, and repair.
• Own Transport and valid driver's license (willing to travel and work overtime)
• Willing to work on a mining site (Underground and surface)

Responsibilities:

Installation and Maintenance:

• Install systems accurately to meet standards and deadlines.
• Conduct site and system surveys before installation and quoting.
• Effectively repair and upgrade existing systems on-site.
• Ensure all wiring and installations comply with the mine’s electrical and mechanical requirements.
• Commission and test products, providing education to customers on proper use.
• Perform routine maintenance and inspections to ensure optimal equipment performance.
• Diagnose and repair faults in electronic systems and equipment.

Technical Support:

• Provide on-site and remote technical support to clients and end-users.
• Promptly troubleshoot and resolve issues with electronic systems.
• Assist with field and lab testing for new and existing electronic systems.

System Optimization:

• Monitor electronic system performance and suggest improvements for efficiency and reliability.
• Collaborate with engineering teams to identify and implement system upgrades and enhancements.

Customer Service:

• Ensure high levels of customer satisfaction through excellent service delivery.

Documentation and Reporting:

• Create and maintain detailed documentation of installations, maintenance, and repairs.
• Generate reports on system performance, issues, and resolutions.
• Compile reports for audits upon request by the mines.
• Maintain accurate records of service activities and client interactions.

Compliance and Safety:

• Adhere to all safety protocols and regulations while working on-site.
• Ensure work areas are organized, clean, and compliant with Occupational Health and Safety standards.
• Report any safety incidents or hazards to the Manager immediately.

Additional Duties:

• Ensure the customer is satisfied with the system’s functionality.
• Conduct site visits to assess and promptly address problems.
• Respond quickly to reported failures and ensure timely repairs.
• Thoroughly test equipment to analyse faults and ensure compliance with installation manual specifications.
• Order necessary repairs and parts promptly to fix faults.
• Complete required administration tasks, including service reports, timesheets, and Certificates of Compliance (COCs).

go to method of application »

Main Purpose of the Job

The General Manager: Field Services is responsible for overseeing the operations and strategic direction of the Field Services department. Managing a technical team, ensuring high-quality service delivery, customer satisfaction, and operational efficiency. The ideal candidate will have extensive experience in field service management, excellent leadership skills, and a strong commitment to safety and compliance.

Education, experience and competencies

• Bachelor's degree in a relevant technical field.
• Postgraduate qualification
• 8 to 10 years of experience in a related leadership role.
• Proven experience in leading and managing teams to achieve operational excellence.
• Strong technical background.
• Demonstrated understanding of business operations, commercial considerations, and client engagement.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in using data-driven insights to make informed operational decisions.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to travel as required to oversee operations in the assigned region.

Responsibilities

Operational Management:

• Oversee daily operations of the Field Services department, ensuring efficient and effective service delivery.
• Develop and implement operational strategies to improve service quality, efficiency, and customer satisfaction.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Manage resource allocation, including personnel, equipment, and materials, to optimize productivity and service levels.

Team Leadership:

• Lead, mentor, and develop a team of field service technicians and supervisors, fostering a positive and productive work environment.
• Conduct regular performance reviews, provide feedback, and implement training and development programs to enhance team skills and performance.
• Promote a culture of safety, accountability, and continuous improvement within the team.
• Implement the Legitimate Leadership Care and Growth leadership framework to create excellence in people.

Customer Relations:

• Maintain strong relationships with key clients and stakeholders, ensuring their service needs are met and addressing any issues or concerns promptly.
• Act as the primary point of contact for major clients, handling escalations and ensuring high levels of customer satisfaction.
• Identify opportunities to expand service offerings and develop new business with existing clients.
• Manage the Customer Service Index, ensuring a high-quality customer experience.
• Conduct monthly internal customer review meetings to track quantitative KPIs.

Financial Management:

• Assist in the development of the Field Services department budget, ensuring cost control and profitability.
• Monitor financial performance, analyse variances, and implement corrective actions as needed.
• Prepare regular financial and operational reports for senior management.
• Oversee administrative support for revenue generation, including POD, debtors, and cash collection.

Strategic Planning:

• Develop and execute strategic plans to achieve departmental and company objectives.
• Identify market trends, competitive landscape, and emerging technologies to inform strategic decisions and service offerings.
• Collaborate with other departments, including Sales, Marketing, and Product Development, to align field services with overall company goals.
• Understand multiple customers’ business requirements to provide market feedback to the Product Development function.

Quality Assurance and Safety:

• Ensure all field service activities comply with safety regulations, company policies, and industry standards.
• Implement and monitor quality assurance programs to ensure high service standards and customer satisfaction.
• Conduct regular safety audits and risk assessments, addressing any identified issues promptly.
• Ensure technical competence of team and self to deliver quality service.

Reporting and Documentation:

• Prepare and present regular operational and financial reports to senior management.
• Ensure all documentation is up-to-date, accurate, and accessible.

Technical Support:

• Provide technical support and assistance to customers and colleagues.
• Offer training and guidance to direct reports

go to method of application »

Main Purpose of the Job

Responsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.

Education, experience and competencies

• Diploma
• Minimum of 5+ years' experience in mining operations, with at least 2-5 years in a managerial role Experience in the electronics industry/mining industry and/or with materials used in electronics manufacturing
• Own Transport and valid driver's license

Responsibilities

Account Management:

• Develop and maintain strong relationships with existing mine accounts to ensure customer satisfaction and retention.
• Identify and cultivate new business opportunities within the mining sector.
• Serve as the primary point of contact for key accounts, understanding their needs and providing tailored solutions.
• Ensure on-site delivery to meet SLA requirements.

Sales Strategy and execution:

• Develop and implement strategic sales plans to achieve sales targets and expand market presence.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Prepare and deliver presentations, proposals and sales contracts to potential and existing clients.

Customer Relations and Service:

• Provide exceptional customer service by addressing inquiries, resolving issues and ensuring timely delivery of products and services.
• Conduct regular meetings with key accounts to review performance, discuss future needs and explore opportunities for collaboration.

Technical Support and consultation:

• Collaborate with the technical team to provide customers with expert advice and solutions tailored to their specific requirements.
• Stay informed about the latest advancements in mining technology and electronics materials to offer cutting-edge solutions to customers.

Negotiation and contract management:

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining customer satisfaction.
• Ensure all contracts and agreements are in compliance with company policies and legal requirements.

Sales reporting and analysis:

• Maintain accurate records of sales activities, customer interactions and pipeline status in the sales process.
• Analyse sales data and performance metrics to identify trends, opportunities and areas for improvement.
• Prepare regular sales reports and forecasts for management review.

Collaboration and coordination:

• Work closely with internal teams, including product development, marketing and logistics, to ensure seamless execution of sales strategies.
• Coordinate with the supply chain team to ensure timely delivery and availability of products to meet customer demands.
• Ensure efficient installation and repair of safety equipment so that products are functioning according to required standards.
• Respond promptly to customer call-out requests in the event of breakdowns.
• Effectively resolve breakdowns within required timelines (identify, analyse and find solutions to problems)
• Project manage large and small projects according to company project management schedules and templates.
• Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer with the R&D team's recommendations
• Complete reporting requirements and administration timeously and accurately (COCs, invoices, PODs, procurement card slips, SLAs, SRs, time sheets etc.)

Resource Planning:

• Plan and coordinate the allocation of resources, including manpower, equipment, and materials.
• Develop and implement strategies for efficient resource utilization.
• Ensure adequate supplies of critical materials and equipment

Staff Management/Team Leadership:

• Lead and manage a team of Site Supervisors and Technicians.
• Ensure staff adherence to company policies and procedures.
• Oversee new staff acquisition, including interviewing, onboarding, training, and performance evaluations.
• Assist Human Resources with disciplinary actions and non-performance procedures