Latest Roles at Mr Price Group

JOB DESCRIPTION

• The Floor Supervisor supports the Store Manager in achieving the sales target for their store.  

RESPONSIBILITIES

• Supporting the Store Manager in driving Sales and Turnover
• Creating and delivering an excellent customer shopping experience 
• Motivating and inspiring your team members to work hard and push for sale

QUALIFICATIONS

• Grade 12
• 1 year of Supervisory experience is required in this role, experience leading a team will be an  added advantage
• A passion for homeware

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JOB DESCRIPTION

This exciting opportunity has become available for an experienced Location Planner to join a new, upcoming department within the Apparel division. As the business expands focusing on non-comp growth, we look forward to moving into new markets and looking for the right person to come onboard with us and break new ground!

Keeping abreast of the opposition and working closely with other team members and suppliers, you will develop strategic plans and, ultimately, translate these into merchandise and assortment plans.  You will manage stock within the department and produce accurate figures for further analysis.   

RESPONSIBILITIES

Current Trade:                 

• Extract & analyse store KPI's by sub department season.
• Complete a draft report highlighting all issues impacting performance.
• Lead a discussion to develop an action plan that will maximize store sales, clearance & space.
• Collaborating with the merchant planner re-forecast in-season store sales to adjust for the current trade variances.
• Convert the store sales plan to a stock plan in OTS (Open to Ship) in order to adjust SAS (Strategic Allocation System) allocations.
• Report variances & action plan in store size service levels & store cover ratios.

Post Mortem:

• Collaborating with the merchant planner to review the previous season's zero-based plan (ZBP) in order to conclude the previous seasons missed opportunities.
• Summarize in a post-mortem the previous seasons performance (sub department. store season KPI's, grade & portfolio) based off current trade reports & compile key lessons learnt.
• Complete store grading in APS (Assortment Planning System) in order to provide the merchant planning team with unit buy recommendations which will inform their strategy.                       

Seasonal Strategy:

• Collaborating with the merchant planner develop a seasonal strategy for the sub department which will include strategic objectives & a top line financial plan which is aligned to the previous seasons post mortem & growth opportunities in comparable, new, enhanced stores as well as reduced & discontinued stores.
• Contribute to the strategy discussion & aggregate the seasonal strategy to be presented to the management team ensuring it is aligned to key company growth initiatives.

Building an Assortment:

• Collaborating with the merchant planner build the assortment plan in order to balance the assortment back to key strategic store requirements.
• Amend where required store grading & unit buys in order to finalize assortment to buy.
• Contribute to the preparation of the required presentation documents in order to articulate variances to strategy in respect of profiles, grades & stores.

Product Allocation/Stock Allocation:

• Collaborate with Trainee Location Planner &/or Junior Location Planner to ensure all store performance deviations are actioned prior to final allocation finalization.
• Adjust & balance the forward allocations checking that required units per store are met & that the strategic assortment shape is executed as per the OTS (Open to Ship) plan.
• Monitor units being accrued for new store openings & report on variances.
• Perform store consolidations in order to optimize store stock levels.

Coaching & Development:

• Provide direction & mentorship to Trainees & Juniors within your greater team.

QUALIFICATIONS

Education:

• University or Diploma Qualification with 2-3 related quantitative or supply chain subjects

Experience:

• At least 2 - 3 years Location planning experience within a retail environment

Knowledge/ Skills:

• Strong business acumen and proven negotiating and decision making ability
• Knowledge of Excel
• Experience with planning software
• Well rounded
• Good organizational and planning abilities
• Excellent communication skills
• Great team player

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JOB DESCRIPTION

• We are recruiting for a Finance Clerk to assist us over our busy period at the end of this year. This is a short contract role. This person will be responsible for the reconciliation of cash and credit card receipts to the system and investigation of any variances.

RESPONSIBILITIES

Cash and credit card management 

• Reconcilation of all cash and credit card receipts to store sales. 
• Investigate any discrepancies identified with store management.
• Liase with Operations/HR teams on unexplained variances.

Monthly report

• Preparation of a monthly overs and unders report detailing any variances for the month.

QUALIFICATIONS

• Matric
• Finance degree/diploma is preferred 
• Strong Ms Excel experience
• This is a contract role so immediate availability is essential

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JOB DESCRIPTION

Mr Price Logistics is looking for a Supply Chain Process Engineer who will analyse end-to-end supply chain data to support, enable and drive data-driven decision making within the division and to further identify inefficiencies in the current operating procedures as well as to find opportunities for future and continuous improvement.

RESPONSIBILITIES

• Supporting the supply chain and logistics teams in data analytics to ensure data-driven decisions are made (both in a project-to-project basis as well As for continuous improvement).
• Analyzing end to end data to identify inefficiencies or opportunities for improvement. Buildingdata models to simulate alternative scenarios or improvements.
• Communicating opportunities and solutions effectively to stakeholder groups at various levels in the organization using descriptive analytics
• Structuring and driving the implementation of improvement initiatives.
• Full supply chain cost analysis - propose operationally beneficial and cost-effective solutions.
• Supply chain process mapping and modelling - Improve inefficiencies and systemize.
• To compile and analyse data to provide insights to Logistics and Supply Chain team in order to influence and make recommendations to relevant stakeholders on any business risk.
• Assist in developing and maintaining data models used to provide insights to management from multiple data sources.
• Develop reports in line with best practices and business defined guidelines for reporting.
• Developing and maintaining dashboard and reports used by management and operations teams. Identify, design and implement new processes and flows in conjunction with DC Management.
• To research and proactively investigate trends and anomalies that can add business value.
• To keep abreast of all changes in Logistics and Supply chain and data analytics environment to ensure continuous improvement, effective standard of service and insights on how / where to improve.

QUALIFICATIONS

• Bachelor’s degree in engineering, Mathematics, Statistics, Supply Chain Management or similar with a focus on analytics, business information management
• 5-7 years’ experience in data analysis in a supply chain or production environment Data Analysis, Statistics and experience using quantitative research methods and statistical packages for analyzing data sets.

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JOB DESCRIPTION

• The Miladys division is expanding and we’re looking for Talented and Passionate Store Associates to join our winning team at our Miladys store and market our great value products.

RESPONSIBILITIES

• Working in our store you will be involved in everything from;
• Operating our point of sale
• Merchandising our sales floor
• Maintaining visual standards
• Admin and housekeeping
• Creating the ultimate shopping experience for our customers

QUALIFICATIONS

• Grade 12 qualification essential
• Have a love for fashion and our brand
• Must be able to work weekends and retail hours

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JOB DESCRIPTION

An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

RESPONSIBILITIES

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

QUALIFICATIONS

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

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JOB DESCRIPTION

A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

RESPONSIBILITIES

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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JOB DESCRIPTION

• We are looking for a senior creditors clerk to assist with the completion of a task for the Mr Price Group. This will be a short fixed-term contract until the completion of the task.

RESPONSIBILITIES

• The purpose of this role will be to do reconciliations of the landlord statements to assist with insurance claims.

QUALIFICATIONS

• Matric
• 3+ years experience with creditors
• Experience with insurance claims preferred
• Finance or accounting qualification preferred
• Available immediately 

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JOB DESCRIPTION

• Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you're a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!

RESPONSIBILITIES

• Lead by example and inspire your team to deliver exceptional customer service
• Drive store sales and achieve set targets. 
• Manage inventory, visual merchandising, and store maintenance. 
• Foster a positive and collaborative work culture.
• Administer store operations and ensure compliance with company policies.

QUALIFICATIONS

• Grade: 12 (NQF Level 4) or equivalent.
• 3-4 Years’ experience in a store /retail management experience 
• Sales & service management.
• Budgeting.
• Computer literacy.
• Excellent Communication and interpersonal skills.                                                                
• Retail trade.
• Brand, customer & product understanding.
• Strong business acument and problem - solving skills 
• A passion for home decor and design

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JOB DESCRIPTION

A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

RESPONSIBILITIES

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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JOB DESCRIPTION

A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

RESPONSIBILITIES

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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JOB DESCRIPTION

• Are you an excellent communicator with great telephone and email etiquette? Do you have an affinity for troubleshooting computer and peripheral device problems? Do you have basic networking skills? 
• Then our Service desk position is a great first step into the IT field for you. 

RESPONSIBILITIES

• Providing telephonic and email 1st line support and troubleshooting to all computer users at all Stores, within the Mr Price Group 
• Liaise with external service providers to escalate problems where required 
• Support our suppliers who use our software. 
• You will be required to work a maximum of 40 hours, over a maximum of 5 days per week including Saturdays and Sundays. 
• You would be required to work an 8-hour shift in line with the Service Desk operating hours. 
• Your own reliable transport is preferred. 

QUALIFICATIONS

• Grade 12 
• IT diploma/ Certificate 
• At least 1 year in an IT or Helpdesk environment 
• The technical skills required are just a good general knowledge of computer hardware and software. Knowledge of our POS system would be a major advantage 
• Strong verbal and written communication skills 
• Excellent interpersonal and customer-facing skills Strong administration skills 
• Strong ability to work accurately with attention to detail 
• Familiarity with MS Office products 
• A high level of confidentiality 

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JOB DESCRIPTION

We’re looking for Telesales agents to join our Insurance/Credit Sales team who will be responsible for selling insurance products to customers over the telephone.

RESPONSIBILITIES

Direct Sales:

• Contact prospective customers to present information and explain available products.
• Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
• Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on the customer debtor system (CDS). Ensure the quality of calls is in line with service level agreements (SLAs).                            

Updating Personal Information:

• Accurately updating customers' personal, employment and contact details to ensure right party contact.     

QUALIFICATIONS

• Grade: 12.
• 1 Year Experience in Sales environment. (Specifically selling Life insurance policies).                    
• Specific Knowledge in RE5 + FAIS is advantageous.
• Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc

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JOB DESCRIPTION

Purpose:

​Do you enjoy working in an environment that is driven by targets and has a strong focus on customer experience?

Mrp money is looking for a self –motivated, passionate Collections Team Leader to join their fast-paced team.

The Team Leader will be responsible for leading a team of associates to minimise bad debt write off. The key focus of this role will include motivating associates to achieve targets, assessing their performance, and providing support to management in the areas of recruitment and learning and development.

RESPONSIBILITIES

Key responsibilities:

• Effectively plan, lead and organize the Collections team to ensure individual and team targets and objectives are achieved 
• Effectively communicates deadlines and targets to associates 
• Successfully conduct team meetings to update members on best practices and continuing expectations 
• Ensure that all the associates’ attendance and punctuality is monitored 
• Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks 
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines 
• Ensures that feedback received from the QA department in terms of call quality is addressed with the agent concerned and monitored going forward 
• Assists management with hiring processes and new associates training 
• Effectively reports, records and maintains a log in terms of system problems, telephony issues and down times 
• Develops strategies to promote associates adherence to divisional culture and performance goals 
• Ensure quality, friendly, consistent interaction when dealing with customers and stores 

QUALIFICATIONS

What are the requirements

• Grade 12
• 3-5 years Collections experience
• Minimum 1 year Team Leader experience or in a similar role 
• Strong leadership skills
• Strong Relationship Building
• Customer Service Skills
• Knowledge of NCA requirements pertaining to collections and credit control
• Knowledge of POPI Act
• Excellent communication skills in English (Written & verbal)
• Computer literate (MS Word, MS Excel, MS Outlook)
• Must be able to work from 11h30 to 20h00 and alternate Saturdays

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JOB DESCRIPTION

• Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.        

RESPONSIBILITIES

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                     

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget                         

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring)  reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.                               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.                

QUALIFICATIONS

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understandin