Latest Recruitment at Standard Bank Group

Job Description

• To manage and control TPRM for the province, including on-boarding of new Vendors.
• To co-ordinate any infrastructure projects for new, relocated, revamps and closures of all Standard Bank Point of Representation (PORs) within the province relating to system enhancements and infrastructure equipment. To ensure that all equipment related to information technology (IT) equipment etc. are ordered, installed and operational.

Qualifications

Minimum Qualifications

• Diploma in Information Studies/Project Management (NQF6)

Experience Required

• 3-4 years branch infrastructure and/or premises experience. Previous IT experience with branch systems is an advantage.
• Manage Vendor Relationship
• Third Party Risk Management

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Embracing Change
• Following Procedures
• Producing Output
• Taking Action

Technical Competencies:

• Attitude of Customer Experience
• Banking Process & Procedures
• Knowledge Management Systems
• Operations Risk Management
• Programme Management
• Project Administration Skills
• Quality Management System Support

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Job Description

Ideal candidate should be able to design and develop end-to-end Compliance learning solutions (including assessment tools) across business lines and geographies, as per needs established through the Compliance Learning area. Project management and the design and development of Compliance learning training content for related projects are essential. In addition, candidate must be able to manage the impact and interdependencies between multifunctional teams within Compliance.

Qualifications

Minimum Qualifications

• Degree in Business, Graphic Design, Design and Development of Content or related qualification
• A Project Management qualification will be an added advantage

Experience Required

Learning

• 5 - 7 years experience as an Instructional Designer and E-Learning Developer
• At least 5 years experience in developing content for learning

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Convincing People
• Embracing Change
• Exploring Possibilities
• Generating Ideas
• Inviting Feedback

Technical Competencies:

• Learning Technology
• Solution Design and Development
• Solution Delivery

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Job Description

To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

Qualifications

Minimum Qualifications

• National Certificate in Banking (NQF5 FAIS recognised qualification)

Experience Required

• 2 - 3 years' customer service experience in banking/insurance/financial services/client services environment
• 1 year experience in sales

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Articulating Information

Technical Competencies

• Client Understanding
• Product Knowledge
• Application and Submission Verification
• Processing
• Client Acceptance and Review