Latest Recruitment at Standard Bank Group

Job Description

To grow, retain and execute on the private segment offering, related initiatives and activities aimed at creating value for the client and the bank (i.e. optimising client experience, building deep relationships and create profitability for the bank).

Qualifications

Minimum Qualifications

• Bachelor of Commerce (NQF7 FAIS aligned Degree in Business Commerce)
• RE1 and RE5 would be advantageous

Experience

• Affluent & High Net Worth Clients
• 3-4 years Experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the Financial service industry.)

Additional Information

Behavioural Competencies

• Developing Expertise
• Impressing People
• Establishing Rapport
• Conveying Self-Confidence
• Showing Composure

Technical Competencies

• Banking Process & Procedures
• Risk Reporting and Identification
• Financial and Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

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Job Description

To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

Qualifications

Minimum Qualification

• National Certificate in Banking (NQF5 FAIS recognised qualification)

Experience Required

• 1-2 years
• If no FAIS experience, would then need to operate under supervision.
• Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)