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  • Posted: Jan 19, 2023
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Team Leader, Card Fraud Investigations

    JOB DESCRIPTION

    To lead the investigation of illegal and fraudulent cases by setting monitoring systems and managing security threats identified through trend analysis. To drive a culture of operational excellence through managing the Fraud and Disputes Analyst Team by guiding and coaching them on rigorous fraud investigations to protect clients and the bank from the risk of increased fraud losses and disputes and preserving the business' reputation

    QUALIFICATIONS

    • Diploma or Degree in Risk Management

    Minimum Experience

    • 5 - 7 years Extensive experience in a leadership role in fraud or similar environment.
    • Comprehensive knowledge of transactional systems, processes and procedures in the industry.
    • Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good judgment and strategic thinking

    ADDITIONAL INFORMATION

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    Consultant, Cash (Level 1)-Eastern Cape,

    JOB DESCRIPTION

    To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

    QUALIFICATIONS

    Minimum Qualifications

    • Secondary/High school/A levels/Matric

    Experience 

    • Branch Operations
    • 1-2 years Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
    • Familiar with the legal aspects regarding cash handling.
    • Knowledge of the functions of other departments within the branch.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Examining Information

    Technical Competencies

    • Banking Process & Procedures
    • Application & Submission Verification (Business Banking)
    • Customer Acceptance & Review (Consumer Banking)
    • Customer Understanding ( Consumer Banking)
    • Product Knowledge (Consumer Banking)

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    Consultant, Accident & Health Claims

    JOB DESCRIPTION

    To effectively and timeously deal with all MDR claims, ensure that all documentations are sent to our contracted Company Attorneys, estimates are revised accordingly, payments are effected and recoveries effected. 

    QUALIFICATIONS

    • Minimum educational qualifications should be matric certificate
    • Must be FAIS compliant
    • 3 years Claims experience will be an advantage
    • Quality of calls with clients determined during continuous call assurance audits by relevant superiors in accordance with pre-agreed standards
    • Daily relationship building with internal forensics team on making quality referrals on suspicious claims or in need or their expert opinion

    ADDITIONAL INFORMATION

    • Able to work under pressure and willing to commit to working overtime of deemed necessary
    • Willingness to assist on taking calls during call over flow
    • Must have a consistent customer centric ethic and highly persuasive
    • Must have advanced excel knowledge
    • Must be accurate and analytical

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    Specialist, Technical

    JOB DESCRIPTION

    To be the technical Subject Matter Expert (SME) in your technical domain by providing solutions and advice to business across multiple complex problem sets, working with vendors to improve IT technical domain solutions as well as providing support to junior staff.

    QUALIFICATIONS

    • First Degree in IT & Computer Sciences
    • CCNP is required and CCIE would be advantageous
    • AWS Practitioner required with AWS Solution Architect Associate being an advantage
    • 5 - 7 Years' in-depth Cisco Technology knowledge and significant experience dealing with complex problems in the infrastructure space and having worked across multiple domains or in-depth specialisation in a domain  such as Routing,  Switching with ACI knowledge
    • Being cloud savvy with migrations from on-prem to the cloud with 1 -2 years in-depth knowledge and significant experience dealing with complex problems on AWS

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Developing Expertise
    • Examining Information

    Technical Competencies:

    • IT Knowledge
    • Data Integrity
    • Internal & External IT Environment
    • Analysing and Interpreting Information
    • IT Applications

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    Engineer, Software

    JOB DESCRIPTION

    To apply computer science theories, principals to create, refactor moderate to complex programs/scripts, integration software services. To design complex specifications, code, test, debug, enhance programs within the Continuous delivery pipelines and provide support, maintenance of systems, programmes. To execute software developer responsibilities according to Engineer practice, standards, frameworks, roadmaps and the architects application standards. Participate in reviews of colleagues' work.

    QUALIFICATIONS

    Minimum QualificationsType of Qualification: First Degree

    Field of Study: Information Technology

    Experience Required

    • Technology
    • Engineering (includes Cloud and Resilience)
    • Experience Required: 5-7 years
    • Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
    • Technology
    • Engineering (includes Cloud and Resilience)
    • Experience Required: 8-10 years
    • Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise

    ADDITIONAL INFORMATION

    Competencies:

    • Exploring Possibilities
    • Developing Strategies
    • Providing Insights
    • Adopting Practical Approaches
    • Developing Expertise
    • Interpreting Data
    • Challenging Ideas
    • Making Decisions
    • Embracing Change
    • Team Working
    • Seizing Opportunities
    • Taking Action
    • Design Patterns
    • Write Code
    • Agile Development
    • Infrastructure as Code (IaC)
    • DEVOPS
    • Software Containers
    • Application Support
    • Testing (unit, regression, integration)

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    Manager, Transaction Management

    JOB DESCRIPTION

    The role of the Transaction Manager is to manage the end to end transaction process supporting ECA Insurance Investment Banking Products in conjunction with various stakeholders (both internal and external to the bank) with a specific focus on deal closing, knowledgeable holistic transaction management, collateral (including capital) and document management.

    QUALIFICATIONS

    • Undergraduate degree in Commerce, Business Science or equivalent tertiary education.

    Experience:

    • Experience within a Transaction Management or equivalent Middle Office environment; ECA’s/Credit Insurance experience would be an advantage or
    • Experience within a Finance Team; or
    • Experience within an Internal Audit team; or
    • Experience as a Credit Manager; or
    • Completion of Articles with a bank or auditing firm.

    ADDITIONAL INFORMATION

    Competencies:

    • Examining Information
    • Interpreting Data
    • Articulating Information
    • Interacting with People
    • Establishing Rapport
    • Team Working
    • Following Procedures
    • Pursuing Goals

    go to method of application »

    Specialist, Technical

    JOB DESCRIPTION

    To be the technical Subject Matter Expert (SME) in your technical domain by providing solutions and advice to business across multiple complex problem sets, working with vendors to improve IT technical domain solutions as well as providing support to junior staff.

    QUALIFICATIONS

    • First Degree in IT & Computer Sciences
    • CCNP is required and CCIE would be advantageous
    • AWS Practitioner required with AWS Solution Architect Associate being an advantage
    • 5 - 7 Years' in-depth Cisco Technology knowledge and significant experience dealing with complex problems in the infrastructure space and having worked across multiple domains or in-depth specialisation in a domain  such as Routing,  Switching with ACI knowledge
    • Being cloud savvy with migrations from on-prem to the cloud with 1 -2 years in-depth knowledge and significant experience dealing with complex problems on AWS

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Developing Expertise
    • Examining Information

    Technical Competencies:

    • IT Knowledge
    • Data Integrity
    • Internal & External IT Environment
    • Analysing and Interpreting Information
    • IT Applications

    go to method of application »

    Consultant, VAF Sales Centre

    JOB DESCRIPTION

    To onboard end-to-end sales support for the VAF Portfolio in order to maximise approval rates & drive take-up, resulting in increased pay-out levels & income generation. To perform credit, fraud & verification checks in accordance with laid down procedures and policies mitigating the risk of fraudulent/inaccurate processing. To analyse, calculate, recommend & verify all applications & deals taken up. To establish a sound dealer relationship to optimise market share.

    QUALIFICATIONS

    • A diploma is a minimum requirement for this role.
    • Vehicle and Asset Finance product knowledge and experience, Credit and Fraud experience.
    • Understanding of laid down procedures and understanding of fraud and compliance policies and processes.
    • Customer service  and stakeholder engagement

    ADDITIONAL INFORMATION

    • Taking Action: This competency is about taking action in service of achieving the organisation's goals. It is about being energetic, showing initiative and being action oriented.
    • Upholding Standards; Upholding Standards within the organisation is important for ensuring that high quality products and services are provided as well as for ensuring that trust is created and maintained.
    • Following Procedures: The important behaviours associated with Following Procedures in the organisation include adhering to rules, following instructions and being risk averse.

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    Manager, Regional- Sandton

    JOB DESCRIPTION

    Provides all the required guidance and support in order to enable the financial planners to provide SBFC approved solutions effectively to customers using the 6 steps of financial planning process and in adherence to regulatory and SBG policies. Ensures that the financial planners attend all the required training interventions (e.g., FAIS, KYC, product knowledge, risk and compliance, etc.

    QUALIFICATIONS

    Minimum Qualification

    • B.Comm Finance / Legal degree
    • Certified Financial Planner / Wealth management certificate
    • 120 credits or Qualification aligned with FAIS and FSCA  requirements
    • RE 1 Certificate : Key Individual

    Experience

    • 5 to 8 years managing a team of Financial Planners/Wealth Planners

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Negotiating
    • Accurately interpreting data
    • Implementing procedure
    • Understanding regulations

    Technical Competencies

    • Computer literate
    • Understanding appropriate verbal communication
    • Telephone etiquecy 

    Method of Application

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