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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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- Contents
- Open Jobs
- Consultant, Watchlist Alerts
- Consultant, Bank Sector Services
- Head, Risk Execution
- Manager, Client Experience
- Engineer, Quality
- Administrator, Private Banking
- Team Leader, Application Fraud
- Officer, Relationship
- Head, Agribusiness
- Manager, Relationship, Entrepreneur
- Business Solution Design Analyst
- Manager, Social Media, Business & Commercial Clients
- Manager, Social Media Strategist, Business & Commercial Clients
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Method of Application
JOB DESCRIPTION
To minimise the risk of non-compliance to FICA legislation and documentation through processing and maintaining customer data accurately as received from internal customer’s by supporting the Bank’s Customer Data Governance policies. Effectively processing all BOP Card rejections, Cash Threshold Reporting (CTR) rejections and SARB exceptions which are then reported to the FIC and SARB.
To minimise the risk of non-compliance to FICA legislation and documentation through processing and maintaining customer data accurately as received from internal customer’s by supporting the Bank’s Customer Data Governance policies. Effectively processing all BOP Card rejections, Cash Threshold Reporting (CTR) rejections and SARB exceptions which are then reported to the FIC and SARB
QUALIFICATIONS
NQF level 5 qualification
Advantage Six Sigma (White Belt)
2 - 3 Years experience in the Operations environment
- Knowledge of all systems used in Document Records and Data Management Department
- Customer Service Driven
- Interpersonal Skills
- Problem Solving/Decision making Skills
- Communication Skills
ADDITIONAL INFORMATION
Key Responsibilities
- Ensure all acceptable FICA documents are kept on file.
- Refer identified risks/opportunities and where appropriate mitigate/exploit these risks/opportunities.
- Ensure customer service levels are met and above standard.
- Maintain a cooperative supportive working relationship with other team members and business partners
Behavioural Competencies
- To be self-efficient and problem solving when carrying out daily functions.
- Manage time effectively, efficiently and meet deadlines
- Interacting with People
- Adopting Practical Approaches
- Following Procedures
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JOB DESCRIPTION
- Two years’ previous experience in a foreign exchange environment.
- Have suitable knowledge of the following systems within SBSA / CIB. Sign on to the system will be granted as per the job requirement.
- Retail Forex / EximBills Enterprise (EE);
- ISW;
- ICM / Trade Finance (CFC);
- ZAPS / RTGS;
- QMan;
- CATS;
- Credit Systems / SAP;
- Domestic Treasury;
- IntelliMatch Recon System;
- Workflow;
- Team Track;
- Business Objects;
- SWIFT / AMH;
- FEDS;
- StorQM; and
- Bankers Almanac.
- Be computer literate and have a good working knowledge of MS Office suite, Internet and MS Outlook.
- Must be able to communicate verbally and in writing at all levels.
QUALIFICATIONS
- Matric.
- Must possess a basic knowledge of the various departments within CIB and their functions.
- Foreign Exchange Fundamentals knowledge.
- SWIFT. Fundamentals knowledge.
ADDITIONAL INFORMATION
- At least two years’ exposure to Foreign Exchange in a payment orientated environment with a specific emphasis on ZAR payments, their formatting, processing and reconciliation.
- Working knowledge of Corporate and Investment Banking (CIB) Operations systems, processes and service delivery channels.
- Ability to analyse and resolve queries independently and correctly the first time around.
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JOB DESCRIPTION
To ensure the execution of all risk management activities and requirements (i.e. business, regulatory and market conduct) as well as associated processes and procedures within Affluent Clients. To implement and embed risk prevention and mitigation frameworks in order to avoid potential breaches and losses whilst maintaining client experience standards.
QUALIFICATIONS
Business Commerce Degree
Experience
- 3-4 Experience in operational risk, compliance and/or audits
- 8-10 Experience within CHNW understanding the value chain and/or the business. Deep knowledge of Experience within CHNW understanding the value chain and/or the business. Deep knowledge of
- Experience in change management within large rollouts and initiatives
ADDITIONAL INFORMATION
Competencies:
- Providing Insights
- Adopting Practical Approaches
- Embracing Change
- Team Working
- Promote Good Governance, Risk & Control
- Risk Awareness
- Risk Management
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JOB DESCRIPTION
To drive the execution of a consistent pro-active approach to client experience for Affluent Clients, SA and its associated touch points across the value chain and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify and resolve client and staff friction points to improve overall client experience through actionable insights and analysis.
QUALIFICATIONS
- Degree in Business Commerce
Experience
- 8-10 Experience in managing a complex service environment. Significant experience in all facets of the banking service environment and its associated products, processes and systems
- Experience and knowledge of dealing with client relevant legislation and how it is implemented in a banking environment.
ADDITIONAL INFORMATION
Behavioural Competencies
- Directing People
- Examining Information
- Developing Strategies
Technical Competencies
- Client Value Propositions
- Providing Insights
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JOB DESCRIPTION
To facilitate the test effort's success by driving quality and test advocacy, resource planning and management, and resolution of issues that impede the test effort. To act as a trusted / expert advisor and specialist resource that provides leadership in all quality engineering related activities, including providing guidance on opportunities to improve quality, approach, strategy etc.
QUALIFICATIONS
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
- Technology
- Engineering (includes Cloud and Resilience)
- 5-7 years Proven working experience in software development Life Cycle
ADDITIONAL INFORMATION
Behavioral Competencies:
- Exploring Possibilities
- Providing Insights
- Developing Expertise
- Interpreting Data
- Challenging Ideas
Technical Competencies:
- Quality Assurance
- Structured Test Methods & Processes
- Intelligent Testing
- Software Development Life Cycle (SDLC) methodologies & Tools
- Test Driven Development
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JOB DESCRIPTION
- To provide an efficient and a technically proficient administrative support function to the Business Centre and the Manager, Business Centre by enabling operational effectiveness of the Business Centre. Perform routine compliance tasks (e.g., physical security of the premises and bank assets, maintenance of premises and physical infrastructure).
QUALIFICATIONS
- Secondary/High school/A levels/Matric
ADDITIONAL INFORMATION
TBC
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JOB DESCRIPTION
To lead the investigation of illegal and fraudulent cases by setting monitoring systems and managing security threats identified through trend analysis. To drive a culture of operational excellence through managing the Fraud and Disputes Analyst Team by guiding and coaching them on rigorous fraud investigations to protect clients and the bank from the risk of increased fraud losses and disputes and preserving the business' reputation.
QUALIFICATIONS
- Diploma or Degree in Risk Management
Minimum Experience
- 5 - 7 years Extensive experience in a leadership role in fraud or similar environment.
- Comprehensive knowledge of transactional systems, processes and procedures in the industry.
- Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good judgment and strategic thinking.
ADDITIONAL INFORMATION
Behavioural Competencies
- Providing Insights
- Examining Information
- Making Decisions
- Directing People
- Resolving Conflict
Technical Competencies
- Query Resolution
- Written Communication
- Fraud Investigation
- Risk Awareness
- Fraud Detection & Management
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JOB DESCRIPTION
To manage the client relationships and technical administration of a full section of Trusts and agencies, in the High Net Worth segment with minimum management intervention. This includes working closely with the Trust Admin Clerks, Trust Processing Team, Tax team, Wealth Managers and Relationship Managers to ensure that all aspects of the entire administration process run smoothly and within laid down procedures.
QUALIFICATIONS
- Completed Matric
- LLB or commerce degree will be an advantage
- CAIB (SA) would be an advantage
Experience
- 5 -7 years experience direct in trust administration with a Trust company or large firm of attorneys who have a dedicated trust/fiduciary services department
ADDITIONAL INFORMATION
Behavioural Competencies
- Developing Relationships
- Upholding Standards
- Team Working
- Understanding People
- Developing Relationships
Technical Competencies
- Trusts
- Customer Service/ Sales
- Information Technology
- Legal
- Risk Management
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JOB DESCRIPTION
To operationalise and coordinate the execution of the national Agribusiness strategy on a regional level in order to support and achieve the national Agribusiness objectives.
QUALIFICATIONS
Minimum qualifications
- Honours Degree in Business Commerce (Finance and Accounting)
Experience
- 7-10 years in previous management experience as an Account Executive / Relationship Manager dealing with high-value Agribusiness customers. In depth and demonstrable experience in preparing and motivating credit applications.
Experience in budgeting, forecasting, cost control and sales management.
ADDITIONAL INFORMATION
Behavioural Competencies
- Upholding Standards
- Taking Action
- Seizing Opportunities
- Showing Composure
- Embracing Change
Technical Competencies
- Product Knowledge
- Interpreting Financial Statements
- Planning, Forecasting and Budgeting
- Performance Management
- Financial statement analysis
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JOB DESCRIPTION
To provide a proactive business banking sales and service management function that will retain and grow a portfolio of Entrepreneur clients by identifying and implementing value adding and specialised business banking financial product solutions from a range of standard and/or customised offerings.
QUALIFICATIONS
Minimum Qualifications
- Business Commerce Degree (FAIS recognised NQF7)
- RE5
Experience
- 3-4 years
- Business & Commercial Clients
- Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable
- This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the entrepreneur market
- Previous experience as an Account Analyst responsible for servicing business customers and preparing credit applications
ADDITIONAL INFORMATION
Behavioural Competencies
- Exploring Possibilities
- Interacting with People
- Making Decisions
- Directing People
- Empowering Individuals
- Resolving Conflict
Technical Competencies
- Account Opening & Maintenance
- Risk Management
- Risk Identification
- Application & Submission Verification (Business Banking)
- Customer Understanding (Business Banking)
- Product Knowledge (Business Banking)
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JOB DESCRIPTION
Analyse business requirements within the SDLC to deliver value in the form of business outcomes by collaborating within the feature team and key stakeholders. Responsible for ensuring that requirements (functional and technical) map back to the business value and that the entire feature team knows what and how they are implementing towards the desired requirement.
QUALIFICATIONS
- Degree in Commerce or Information Systems
Experience Required:
- 1-2 years in Business Enablement. Experience with requirements elicitation, gathering, documentation and management.
- 1-2 years in Software Design. Practical experience in working in a variety of business areas within IT. Understanding and experience of the various disciplines within IT and how they relate to each other.
ADDITIONAL INFORMATION
Competencies:
- Documenting Facts
- Interpreting Data
- Managing Tasks
- Providing Insights
- Generating Ideas
- Information Technology Risk Management
- Research and Information Gathering
- Data Analysis
- Analysing and Interpreting Information
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JOB DESCRIPTION
To develop, implement and drive continuous improvement of Social Media Service and operational practices in alignment with the bank's goals and objectives. To manage online reputational risk on social media platform and joint accountability with marketing teams in managing overall sentiment rating in comparison to competitors.
QUALIFICATIONS
Minimum qualifications
- Degree in Business Commerce
Experience required
- Minimum of 5 -7 years work experience within a Social Media service environment or related Social Media Marketing/Communication related experience.
- Experience in managing team of social moderators.
ADDITIONAL INFORMATION
- Behavioural Competencies
- Producing Output
- Providing Insights
- Embracing Change
- Team Working
- Convincing People
Technical Competencies
- Brand Management
- Online Campaign Management
- Stakeholder Management
- Research and Information Gathering
- Effective Business Communication
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JOB DESCRIPTION
Develop and drive the execution of effective and appropriate social media strategies and content within the Business & Commercial Clients portfolio aligned with business objectives against an always-on approach.
QUALIFICATIONS
Minimum qualifications
- Degree in Marketing or Social Science
Experience required
- Minimum of 5 -7 years marketing experience.
- Prior experience in the development of social media strategies and plans aligned to business objectives.
- Proven ability to analyse engagement online and translate insights into strategic engagement opportunities for business.
ADDITIONAL INFORMATION
- Behavioural Competencies
- Developing Strategies
- Providing Insights
- Embracing Change
- Team Working
- Convincing People
Technical Competencies
- Brand Management
- Online Campaign Management
- Stakeholder Management
- Research and Information Gathering
- Effective Business Communication
Method of Application
Use the link(s) below to apply on company website.
- Consultant, Watchlist Alerts
- Consultant, Bank Sector Services
- Head, Risk Execution
- Manager, Client Experience
- Engineer, Quality
- Administrator, Private Banking
- Team Leader, Application Fraud
- Officer, Relationship
- Head, Agribusiness
- Manager, Relationship, Entrepreneur
- Business Solution Design Analyst
- Manager, Social Media, Business & Commercial Clients
- Manager, Social Media Strategist, Business & Commercial Clients
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