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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- The successful candidate will be required to provide advice, guidance, oversight and assurance on the adherence to compliance practices in client facing divisions (1st line) to ensure compliance risks are identified, assessed, managed and reported on for Nedbank. Be a trusted advisor to 1st line but maintain independence of mind as part of 2nd line.
Job Responsibilities
Operational responsibilities
- Build and maintain relationships with internal stakeholders (i.e. the division’s 1st line as well as 2nd line divisional functions such as risk, AML and legal and 3rd line being audit) by establishing effective partnerships to identify and manage compliance risks
- Develop and maintain a clear understanding of the scope and nature of the business conducted by 1st line (busines acumen)
- As part of 2nd line, engage with 1st line towards clarifying roles and responsibilities in the management of compliance risk i.e. risk identification, categorization, assessment, management (completing and maintaining Compliance Risk Management Plans - CRMPs) and monitoring
- Adopt and adhere to a risk-based approach in the management of compliance risk
- Develop a solid understanding of all high-risk legislation that applies to the division
- Keep abreast of all regulatory developments/changes that may potentially impact the division and engaging relevant stakeholders on a timely basis to ensure business readiness and ongoing compliance risk management
People Specification
- Contribute to the creation of a compliance culture and compliance awareness in the division by becoming a trusted advisor to 1st line (whilst maintaining independence of mind as part of 2nd line)
- Execute on the agreed annual Compliance Coverage Plan for the division within set timelines
- Ensure compliance risks are managed by developing/updating the Compliance Risk Management Plans (CRMPs) on an annual basis across client facing business (1st line)
- Provide advice and guidance to 1st line on compliance risks, controls, and possible contraventions, through formal and ad hoc monitoring and early detection
- Provide assurance to 1st line on whether compliance requirements are met, and adequate compliance risk management practices have been implemented
- Ensure accurate and timely reporting on any non-compliance, the management of compliance risks, and the state of compliance in the division (1st line)
- Provide assurance to stakeholders on the state of compliance by reporting on how key risks are being managed, highlighting areas that require immediate attention and recommend corrective action to stakeholders
- Take an active part in all relevant governance and other committees
- Have a monthly one-on-one engagement with each of your key stakeholders in 1st and 2nd line (e.g. business, risk team, legal team, AML)
- Perform any other tasks relevant to the role of a compliance officer as directed by management
- Relevant regulatory knowledge - e.g. FAIS, POPI, NCA, COFI, FICA (AML)
- Relevant software and systems knowledge - MS Office suite, LawExplorer, TeamMate
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Post Graduate Diploma in Compliance Management
- Legal Degree
- Occupational Certificate: Compliance Officer
- Certificate in Compliance Management
- CPrac (SA) - Compliance Practitioner designation from CISA
Essential Certifications
- Preferred Certifications
- Compliance Institute of South Africa (CISA) - preferred, not essential
Type of Exposure
- Analysing situations or data that require an in depth evaluation of multiple factors
- Drafting reports
- Influencing stakeholders to obtain buy-in for concepts and ideas
- Comparing two or more sets of information Working with a group to identify alternative solutions to a problem
- Consolidating data from various sources and identify/interpret trends
- Identifying and interpreting regulatory risk trends
- Managing stakeholder expectations
- Monitoring adherence and compliance
- Working across all risk categories
- Presenting to senior leaders
Minimum Experience Level
- 5 -8 years’ experience in compliance risk management is required.
- Experience in FAIS, FICAA, POPIA, NCA, required.
Technical / Professional Knowledge
- Change management
- Cluster specific operations
- Compliance reporting
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Reputational risk management
- Risk management process and frameworks
- Stakeholder management
- Codes of Good Governance
Behavioural Competencies
- Decision Making
- Influencing
- Building Trusting Relationships
- Managing Work
- Quality Orientation
- Stress Tolerance
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Job Purpose
- To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.
Job Responsibilities
- Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
- Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
- Engage with collaborative partners through collaboration forums and networks.
- Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals
- Conduct business activities in line with internal and external service level agreements.
- Ensure service level agreements are adhered to by following business unit process and procedure
- Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Understand role relevant systems and processes and implement to minimise risk.
- Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
- Complete and submit relevant reports in accordance with operational requirements
Experience Level
- 4-5 years' Relationship management experience in the financial sector a must
- 2-3 years’ experience in Business Acquisition essential
- Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
Requirements
- NQF Level 6 or Higher in a Financial or Business related field essential
- Matric / Grade 12 / National Senior Certificate
- Valid driver's license and own reliable transport is essential
Type of Exposure
- Conducting gap, needs and root cause analysis
- Analysing and interpreting, situation, qualitative and quantitative data that requires an evaluation of multiple factors
- Identifying trends
- Drafting and checking accuracy of reports and records
- Writing business proposals Preparing and delivering presentations
- Communicating complex information – written and orally
- Developing ways to minimise risks
- Working with a group to identify solutions to a problem
- Successfully selling banking solutions
- Building and maintaining effective cross-functional relationships with internal and external stakeholders
- Influencing stakeholders to obtain buy-in for concepts and ideas
Technical / Professional Knowledge
- Banking knowledge and procedures
- Business writing, terms and definitions, acumen, and principles
- Communication Strategies
- Data analysis
- Industry trends
- Principles of project management
- Relevant regulator, software, and systems knowledge
- Research methodology
- Decision-making process
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Job Purpose
- To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.
Job Responsibilities
- Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
- Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
- Engage with collaborative partners through collaboration forums and networks.
- Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals
- Conduct business activities in line with internal and external service level agreements.
- Ensure service level agreements are adhered to by following business unit process and procedure
- Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Understand role relevant systems and processes and implement to minimise risk.
- Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
- Complete and submit relevant reports in accordance with operational requirements
Experience Level
- 4-5 years' Relationship management experience in the financial sector a must
- 2-3 years’ experience in Business Acquisition essential
- Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
Requirements
- NQF Level 6 or Higher in a Financial or Business related field essential
- Matric / Grade 12 / National Senior Certificate
- Valid driver's license and own reliable transport is essential
Type of Exposure
- Conducting gap, needs and root cause analysis
- Analysing and interpreting, situation, qualitative and quantitative data that requires an evaluation of multiple factors
- Identifying trends
- Drafting and checking accuracy of reports and records
- Writing business proposals Preparing and delivering presentations
- Communicating complex information – written and orally
- Developing ways to minimise risks
- Working with a group to identify solutions to a problem
- Successfully selling banking solutions
- Building and maintaining effective cross-functional relationships with internal and external stakeholders
- Influencing stakeholders to obtain buy-in for concepts and ideas
Technical / Professional Knowledge
- Banking knowledge and procedures
- Business writing, terms and definitions, acumen, and principles
- Communication Strategies
- Data analysis
- Industry trends
- Principles of project management
- Relevant regulator, software, and systems knowledge
- Research methodology
- Decision-making process
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Job Purpose
- To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.
Job Responsibilities
- Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
- Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
- Engage with collaborative partners through collaboration forums and networks.
- Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals
- Conduct business activities in line with internal and external service level agreements.
- Ensure service level agreements are adhered to by following business unit process and procedure
- Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Understand role relevant systems and processes and implement to minimise risk.
- Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
- Complete and submit relevant reports in accordance with operational requirements
Experience Level
- 4-5 years' Relationship management experience in the financial sector a must
- 2-3 years’ experience in Business Acquisition essential
- Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
Requirements
- NQF Level 6 or Higher in a Financial or Business related field essential
- Matric / Grade 12 / National Senior Certificate
- Valid driver's license and own reliable transport is essential
Type of Exposure
- Conducting gap, needs and root cause analysis
- Analysing and interpreting, situation, qualitative and quantitative data that requires an evaluation of multiple factors
- Identifying trends
- Drafting and checking accuracy of reports and records
- Writing business proposals Preparing and delivering presentations
- Communicating complex information – written and orally
- Developing ways to minimise risks
- Working with a group to identify solutions to a problem
- Successfully selling banking solutions
- Building and maintaining effective cross-functional relationships with internal and external stakeholders
- Influencing stakeholders to obtain buy-in for concepts and ideas
Technical / Professional Knowledge
- Banking knowledge and procedures
- Business writing, terms and definitions, acumen, and principles
- Communication Strategies
- Data analysis
- Industry trends
- Principles of project management
- Relevant regulator, software, and systems knowledge
- Research methodology
- Decision-making process
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Job Purpose
- To provide specialist Human Resources support to stakeholders by facilitating and integrating alignment to Nedbank Human Resources processes and practices across the Human Resources value chain to optimise Human Capital.
Job Responsibilities
- Address business needs regarding Human Resources (HR) policies, normal and annual processes and procedures.
- Deliver on agreed targets, due dates and within Service level agreements, by engaging stakeholders and giving them regular feedback.
- Comply with standards by ensuring personal adherence to all relevant policies and procedures.
- Monitor stakeholder compliance to HR policies and compliance..
- Co-ordinate and deliver processes across the HR value chain within Service Level Agreement (SLA) by applying effective use of resources and adhering to policy and processes.
- Deliver agreed business results by using resources effectively.
- Meet technical, company and practical standards by adhering to internal processes, policies and procedures.
- Implement changes and seek opportunities to improve HR Business processes across the HR value chain
- Support business efforts in achieving transformation goals by ensuring that own and stakeholders HR business processes are adhered too.
- Establish a culture conducive to diversity by participating in transformation surveys and processes.
- Add value to Nedbank by implementing innovative HR ideas & solutions.
- Meet and understand stakeholders needs regarding staffing solutions by communicating and conducting analysis.
- Create synergy and ensure business needs are met by building and maintaining relationships with stakeholders.
- Build and maintain internal & external vendor & supplier relationships through engagement.
- Understand and support the Nedbank values in all business processes.
- Improve personal capability & professional growth by keeping abreast of legislative and other industry changes.
- Achieve team goals and success through own contribution and participation.
- Ensure that the right HR information is provided to stakeholders in the right way and at the right time through stakeholder enagement, meetings and feedback sessions.
People Specification
- Strong communication skills (verbal and written)
- Complex problem solving ability
- Negotiation skills
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Relevant HR Honours Degree
Minimum Experience Level
- HR Consultant experience with 3 - 5 years HR Consulting experience:
- Data Analytics Reporting
- Unit Trust (Asset Management) Industry knowledge (NB)
- Generalist HR knowledge (HR Value Chain)
Technical / Professional Knowledge
- Business metrics applied to the HR function
- Employment Equity / DTI plans/labour legislation
- Human Resources systems
- Interviewing techniques
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of project management
- Remuneration policies and principles
- Selection and hiring laws
- Oral and written communication techniques
- Personnel recruitment
- Personnel selection
Behavioural Competencies
- Earning Trust
- Communication
- Decision Making
- Managing Work
- Quality Orientation
- Technical/Professional Knowledge and Skills
- Adaptability
- Driving for results
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Job Purpose
- To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Follow laid down processes in opening of accounts by using checklist and account opening matrix.
- Complete weekly compliance training and assessment online to keep up to date on changes.
- Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
- Action daily control reports and attach correct documentation.
- Identify new clients and their needs through needs analysis and provide a suitable solution.
- Cross sell to existing clients by establishing need through financial fitness discussions.
- Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
- Ensure that every deal done is priced in line with Business Unit objective and strategy.
- Generate revenue through charging for ad hoc services provided to clients.
- Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
- Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
- Participate in end of day discussion and apply recommendations from manager to optimise sales results.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
- Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
- Adhere to the ask once promise to clients according to Nedbank strategy.
- Build relationships with clients through regular contact and having an individual interest in them.
- Network with internal stakeholders to collaborate in order to provide complete solution to clients.
- Obtain regular feedback from clients by requesting completion of feedback forms.
- Mitigate risk to Nedbank by identifyingand verifying clients manually or using relevant technology.
- Adhere to clean desk policy to minimise risk of exposing client confidentiality.
- Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
Minimum Experience Level
- Matric;
- RE5;
- 3 years or more Broker Experience (Personal Lines & Commercial Lines)
- 3 years or more Short-Term Insurance Experience;
- 3 years or more Property Finance Experience.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Short Term Insurance Qualification (150 FAIS Credits), Regulatory Examinations 5.
Technical / Professional Knowledge
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Nedbank policies and procedures
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Nedbank culture
- Cluster Specific Operational Knowledge
- Banking knowledge
Behavioural Competencies
- Continuous Learning
- Energy
- Advancing Sales Discussions
- High-Impact Communication
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
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Job Purpose
- To manage a team of technical subject matter experts and team leaders in support of stated objectives. To deliver frontline team results through enabling others.
Job Responsibilities
- Achieve client satisfaction objectives in support of strengthened business IT collaboration.
- Build sound professional relationships by understanding and consistently meeting client needs in support of improved delivery capabilities.
- Deliver results in support of increased delivery capacity. Support increased delivery capacity.
- Ensure proper financing of the function.
- Manage and control budget for cost centre.
- Provide a flexible, low cost IT operating platform.
- Circumvent penalties imposed by third party agencies.
- Ensure self and team improve efficiency and productivity month on month in line with departmental strategic plans.
- Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Understand and embrace the Nedbank vision and values, leading by example. Ensure issues raised in culture survey are addressed and results are improved.
- Deliver a worldclass service by ensuring a client centric culture.
- Achieve operational excellence and support the implementation of business optimisation improvement.
- Add value to the business by encouraging team to generate innovative ideas and by sharing knowledge. Improve team efficiency and effectiveness year on year.
- Support improved delivery capacity and capabilities.
- Ensure the effective and efficient implementation and operation of area in support of standardised delivery processes. Improve service delivery in support of strengthened business IT collaboration.
- Meet all agreed risk and compliance targets. Manage performance of staff by implementing performance agreements and ensuring a clear vision.
- Mentor and coach staff on identified performance gaps.
- Create environment of teamwork, keeping staff informed and encouraging participation in decision making processes and by motivating staff to perform and contribute to the success of the business.
- Identify talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes.
- Manage the onboarding process of new employees.
- Incident Management in the RBB Operations business
- Demand gathering from the RBB Operations business, assess possible solutions and driving delivery of these solutions to the benefit of the business.
- Build sound professional relationships by understanding and consistently meeting client needs in support of improved delivery capabilities.
- Ensure the effective and efficient implementation and operation of area in support of standardised delivery processes. Improve service delivery in support of strengthened business IT collaboration.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Role Relevant Tertiary Qualification
Preferred Certifications
- SAFe accreditation advantageous
Minimum Experience Level
- 8 years IT Operations Experience, 5 – 7 years job relevant experience
Types of exposures
- Background in system support in a technology environment
- Minimum of 5 years Nedbank experience in a technology environment
- Nedbank preferred software knowledge/experience
Technical / Professional Knowledge
- Organisational systems
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Relevant system knowledge
- Client Service Management
- Daily Operations task planning
Behavioural Competencies
- Aligning Performance for Success
- Earning Trust
- Customer Focus
- Building talent
- Facilitating Change
- Influencing
- Driving for Results
- Planning and Organizing
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Job Purpose
- To mitigate risk by managing structured transactions in accordance with relevant approvals and transaction documents from implementation to termination and so contribute to the achievement of the strategic priorities of Nedbank.
Job Responsibilities
- Ensure that client needs are fully understood and met prior to implementation, including transaction documents, SLAs and regulations.
- Where relevant, build a trusting relationship with direct reports by participating at workload meetings, nuturing an environment of open communication, delegating effectively, and understanding their strengths and development needs.
- Maintain a strong working relationship with manager. Build a collaborative relationships with internal and external stakeholders and suppliers.
- Ensure transformational targets are met.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Create a client service culture, delivering worldclass service.
- Achieve operational excellence.
- Encourage team to generate innovative ideas and share knowledge.
- Manage performance of staff by implementing performance agreements and ensuring a clear vision.
- Mentor and coach staff on identified performance gaps.
- Motivate staff to perform and contribute to the success of the business by creating an environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes. Follow the recruitment process when recruiting talent.
- Maintain a high performing team andensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, using the talent grid principles and developing talent retention programmes.
- Manage the onboarding process of new employees.
- Provide front office and other internal stakeholders with up to date Business Unit management information.
- Minimise operational losses.
- Facilitate the creation of the Business Unit budget, together with the Business Unit head.
- Continually improve controls by identifying obstacles to performance and efficiency and by developing better, alternative processes.
- Ensure that all transactions are performed according to agreed standards and within prescribed timelines.
- Where relevant, ensure that staff and resource plans are in place and work is allocated with clear accountablity.
- Ensure that deals are implemented in line with transaction documents and are managed and reported accurately.
- Continually improve controls by identifying obstacles to performance and efficiency and by developing better, alternative processes.
People Specification
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Essential Certifications
- FAIS where applicable
- Preferred Certifications
Minimum Experience Level
- At leat 5 years investment banking experience with 1 year management experience
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Business principles
- Business terms and definitions
- Change management
- Client service management
- Client service principles
- Communication Strategies
- Consumer behaviour
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Operations planning
- Organisational systems
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Business writing skills
Behavioural Competencies
- Aligning Performance for Success
- Building Partnerships
- Communication
- Influencing
- Guiding Team Success
- Driving for Results
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Job Purpose
- To ensure that relevant procurement processes are administered, maintained and supported to meet the requirements of the business in line with the Bank's strategy. To support business by ensuring relevant processes are administered and meet business Requirements.
Job Responsibilities
- Estimate and establish cost parameters and budgets for purchases
- Create and maintain good relationships with vendors/suppliers
- Make professional decisions in a fast-paced environment
- Maintain records of purchases, pricing, and other important data
- Review and analyze all vendors/suppliers, supply, and price options
- Develop plans for purchasing equipment, services, and supplies
- Negotiate the best deal for pricing and supply contracts
- Ensure that the products and supplies are high quality
- Maintain and update a list of suppliers and their qualifications, delivery times, and potential future development
- Work with team members and procurement manager to complete duties as needed.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Preferred Certifications
BCom/ Supply chain Qualification or related degree
Minimum Experience Level
- 1 - 3 years in similar role
Technical / Professional Knowledge
- Administrative procedures and systems
- Business writing
- Data analysis
- Relevant regulatory knowledge
- Relevant software and systems knowledge
Behavioural Competencies
- Adaptability
- Communication
- Collaborating
- Decision Making
- Stress Tolerance
- Work Standards
- Building Trusting Relationships
- Managing Work
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Job Purpose
- To manage and deliver medium projects from commencement to completion within the scope, budget and time agreed. Projects could be associated with any discipline e.g. property, engineering, information technology, in line with the business strategy. The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team.
Job Responsibilities
- Managing and updating pipeline of all prospective ISO’s and PFs as well as statuses
- Scheduling all engagements with internal and external stakeholders to assess prospective applicants and understanding business models and flow.
- Assessing certification needs where applicable.
- Assessing processing and technical requirements for integration, processing, reconciliation and reporting.
- Preparation and Reporting for MANCO and EXCO packs where required.
- Screening and assessment of new prospective ISO’s and PF’s
- Collection of supporting docs for each sponsorship application.
- Risk assessment and screening applications with due regard to SARB, PASA, CARD NETWORK REGULATIONS and all other relevant regulatory requirements
- Collation and preparing of documents for submission to Risk Committee
- Recording, collation and distribution of minutes of ISO and PF engagements
- Recording, collation and distribution of minutes of Risk Steerco meeting.
- Support legal, SI and Business during the contract and commercial negotiations.
- Manage ongoing compliance, risk management aligned with FICAA, PASA, SARB and Card Network regulations.
- Ongoing reporting and management of risks to the portfolio to management.
- Manage ongoing performance of existing ISO’s and PFs in line with contractual commitments.
- Reviewing and supporting the ISO and PF rebate and invoice processes together with CVM and Finance.
- Facilitate handovers to the Relationship teams, CVM and Finance once ISO's and PF contracts are concluded.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- NQF level 7 qualification or Honours degree in Project Management or Business management
Essential Certifications
- Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)
Preferred Certifications
- Project Management or Business Management, Certified Scrum
Minimum Experience Level
- 5-8 years working experience in project environment of which 5 years in a PM role
Technical / Professional Knowledge
- Industry trends
- Relevant software and systems knowledge
- Principles of financial management
- Cluster Specific Operational Knowledge
- Principles of project management
- Communication Strategies
- Decision-making process
- Governance, Risk and Controls
- Financial management
- Information Technology concepts
Behavioural Competencies
- Influencing
- Customer Orientation
- Earning Trust
- Continuous Learning
- Monitoring Information
- Leveraging Feedback
- Planning and Organizing
Method of Application
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