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  • Posted: Mar 6, 2023
    Deadline: Not specified
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    The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council. Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the...
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    Student Advisor (Undergraduate)

    Duties and Responsibilities:

    Presentation Target                                                                                                                         

    • Secure and complete presentations at targeted schools. Distributes marketing material such as pamphlets, information brochures and hands out interest cards to students.
    • Represents the brand at career expo's.
    • Facilitates stakeholder events.
    • Monthly booking and presentation target achievement as per set schools' priority targets.

    Database Collection

    • Achievement of monthly schools' database collection target as per set schools' priority targets.

    Interview Target

    • Makes sufficient database calls to prospective students to schedule interviews in order to achieve daily and weekly booking targets.
    • Follows up on online applications by tracing proof of payments before scheduling appointments with prospective students.
    • Responds to online and telephonic enquiries within 24 hours of query.
    • Conducts interviews adhering to interview script and full interview process. Builds rapport with the students (and parents if present) during the interview process.
    • Achieve weekly, monthly and annual individual interview target.

    Application Target

    • Secure applications over the table during interviews by assisting students with online application process.
    • Follow up with unpaid online applications to secure payment.
    • Complete required weekly INA (interviews not applied) calling to secure applications.
    • Achieve weekly, monthly and annual individual application target.
    • Drive applications to accept offer of admission and pay the required pre-registration fee.

    Registration Target

    • Achieve new student registration individual target.

    Administration and Reporting

    • Update call report and IBT (Interview Booking Tracker) and presentation tracker report on a daily basis.
    • Ensure interview forms are completed accurately.
    • Ensure applications are submitted with correctly certified supporting documentation in order for applications to be confirmed.
    • Update calling outcomes on STASY and TMR (Total Marketing Report) as and when required by Head: Student Recruitment.

    Competencies Required:

    • Interpersonal and communications skills
    • Best suited to a friendly, tenacious, target driven, organised person who works accurately and is able to handle pressure
    • Time management skills

    Minimum Qualification Requirements:

    • 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

    Minimum Work Experience Requirements:

    • Minimum of 2 years sales experience
    • Special Requirement:
    • Driver's license and own vehicle essential

    go to method of application »

    Senior Admissions Officer

    Duties and Responsibilities:

    Student Application & Admission Administration

    • Collaborates with the campus Student Recruitment team to generate student admissions related queries.
    • Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
    • Manages the student admissions process against the set admission criteria and communicates the appropriate outcomes.
    • Liaises with the Head: Student Recruitment (Full Time) during the admission evaluation process and assessment.
    • Escalates admission queries to the Admissions Manager or The Independent Institute of Education's Office of the Registrar (IIEOOR).
    • Liaises with the Head: Student Recruitment (Full Time) on the management of admission waitlists.
    • Liaises with the Head: Student Recruitment (Full Time) on the management of declined admissions and expired offers and the issuing of new offers of study.
    • Oversees the issuance of appropriate admission letters.
    • Determines conditions associated with student admission and follows up on them thereafter.
    • Determines the eligibility of the admittees onto academic programmes.
    • Manages the student admission process through to registration.
    • Reports on admission progress to the Campus Head.
    • Adheres to established service level agreements of the admissions process set by the organisation.
    • Works with the Finance department on finance related issues of admission.
    • Ensures admission compliance for the campus.
    • Works with the Admissions Manager on national admission projects.

    Student Registration Administration

    • Checks pre-requisites for 1st to 2nd semester.
    • Verifies registrations against the admission criteria.
    • Checks the accuracy of student registration information on an ongoing basis.
    • Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing.
    • Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
    • Follows up on all outstanding documentation and uploads once received.
    • Determines eligibility and captures academic credits.
    • Determines maximum completion time and credit load of such registrations.
    • Allocates student grouping in line with campus scheduling requirements.
    • Oversees the maintenance of student files for a period of two years before the files are archived in line with the data retention regulations of the Protection of Personal Information Act (PoPIA).
    • Ensures compliance of international students from a document perspective.
    • Adheres to the International Student Policy/Procedure and updates reports regularly.
    • Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
    • Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international students and all outstanding documentation.
    • Oversees the tracking and monitoring of conditional admissions throughout the year such as one module outstanding / Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
    • Adheres to the established service level agreements of the registration process set by the organisation.
    • Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters.

    Graduation

    • Determines eligibility of the graduation cohort including late graduation.
    • Identifies and advises of any students who are graduating outside of their graduation year (exception graduates).
    • Verifies student information for prospective graduates.
    • Prepares Short Learning Programme (SLP) and Corporate offer certificates.
    • Checks the graduation programme for sign off.
    • Ensures that graduation timelines are met.
    • Facilitates qualification certificate re-prints.

    Ticket Management

    • Serves as the point of escalation for the processing of assigned admission, graduation & registration tickets received via the student tickets system. .

    Reports & Other

    • Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
    • Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre.
    • Provides support to the team via performance management and management of leave.
    • Performs other ad hoc administrative and/or reporting duties as and when required

    Competencies required:

    • Advanced interpersonal and communications skills
    • Computer proficiency
    • Planning skills
    • Time management skills
    • Deadline and results driven
    • Leadership skills
    • Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure

    Minimum Education Requirements

    • Minimum of an Advanced Diploma or Degree (NQF Level 7). However, candidates in their final year of their studies (NQF Level 7) who are currently employed at the company will also be considered for the role.

    Minimum Work Requirements :

    • Minimum of 2 years administrative experience (ideally with admissions experience) and 2 years of leadership/supervision experience for external candidates.

    go to method of application »

    Lecturer: School Of Finance And Accounting

    Duties and Responsibilities:

    Lecturing

    • Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant.
    • Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery.

    Lecturer Development and Support

    • Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.

    Student Development & Support

    • Championing/leading and managing academic development and support for a specific programme and its students.
    • Tracking student success and implementing support interventions where required. 

    Research & Scholarship

    • The incumbant is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Varsity College achieving its annual research output targets.

    Competencies required:

    • Superior communication (written and verbal) and organisational skills.
    • Demonstrated ability to manage work and self proactively.
    • Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice.
    • Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
    • Passion for Customer Service.
    • Experience in the use of technology to enhance learning is an added advantage.

    Minimum Education Requirements:

    • Qualified CA(SA) 
    • Master’s Degree in the relevant field of study or studying towards Master's Degree is advantageous

    Minimum Work Experience Requirements:

    • Minimum of 3 years Teaching and Learning experience in field of qualification (preferably in teaching environment)

    Method of Application

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