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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
Read more about this company
What you will do
The successful applicant will be working within a highly specialized and growing team investigating ways to optimize and improve the healthcare environment for the company, the healthcare providers and most importantly the members we serve.
Responsibilities will include:
- Connecting with a multitude of stakeholders to understand the data in a healthcare context
- Mining large structured and unstructured datasets to find new insights to inform healthcare efficiency and interaction strategies
- Research and application of the most up to date machine learning algorithms and AI techniques
- Present data and model findings in a way that provides actionable insights
- Implementing results for use in both the internal and external environments
- Monitoring model performance
- Improve processes and databases where opportunities arise
What skills you will need
Technical skills core:
- Expert in data science programming languages such as R, Python, Scala
- Expert in data manipulation skills including SQL to extract, transform and load data
- Experience in interactive data exploration and data-driven story telling
- Understanding and application of Big Data and distributed computing principles (Hadoop and MapReduce)
- Hands on experience with Big Data systems will be preferred
- Strong analytical and statistical knowledge with an understanding of the latest machine learning algorithms for both structured and unstructured data
- Ability to formulate problem statements and develop a plan for tackling the problem
- Strong ability to communicate findings and recommendations from data (visual, verbal and written)
- Production environment machine learning and AI
Technical skills additional:
- Experience with Google Tensor flow is preferred
- Experience in sourcing and combining data from both structured and unstructured sources
Behavioural skills:
- A passion for data exploration and complex healthcare environment
- Self-starter
- Willingness to learn and grow exponentially
- A restless curiosity towards data and uncovering unknown correlations
- Ability to work cohesively in a team environment and balance multiple priorities
- A team player who can work alone when required and without supervision
- High level of attention to detail, resilience, enthusiasm, energy and drive
- Positive, can-do attitude
- Ethical and able to maintain confidentiality and manage boundaries
- Aligned to Discovery values and core purpose
Professional Qualifications & Experience
- Honours or Master’s degree in either Data Science, Statistics, or Applied Mathematics with some experience in software engineering, computer science or working with big disparate sets of data, OR
- Honours or Master’s degree in Computer Science or Software Engineering with solid experience in statistical modelling, data mining and machine learning
- Other analytical qualifications will also be considered if accompanied by the relevant experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
go to method of application »
Responsibilities
Administration
- Administers all recruitment and on boarding tasks as needed
- Collects and checks HR data
- Drafting recruitment reports aligned to the needs of the department/s
Vacancy Management
- Writing and compiling job specifications and ensuring the accuracy and that documents are constantly up to date
- Providing the Line Manager with key market related insights for positions (industry research)
- Posting adverts on the HR System and screening applicants as per the process
- Participating in the interview with Line Managers for Staff to Manager level
- Participating in the interview with Line Managers for Staff to DGM level
- Liaising with Line Managers to ensure that the correct recruitment process is adhered to
- Liaising with Management and Candidates to set up interviews/assessments
- Facilitating skills tests when necessary
- Providing feedback to candidates
- Drawing up contracts and transfer letters as well as taking new staff through the forms and documentation
- Partnering with the department to achieve the required transformation target for external and internal hires
- Adherence to set standards and processes
- Headhunting candidates for scarce skills
Forecasting
- Liaising with Line Managers to forecast recruitment needs for the future- beyond 6 months
- Building talent pools for scarce/critical skills
Post Hire Review
- Identify how successful previous recruits were by reviewing recruitment analysis
- Based on key learnings from the above suggest enhancements/refinements to the process to the recruiters forum
- Measuring & reporting on the success of recruitment through key metrics
Onboarding
- Ensuring that all candidates are successfully onboarded on system
- Partnering with line managers to design & implement an effective onboarding process for the first few weeks of joining
- Monitoring & measuring the effectiveness of the onboarding programme. Adapting the process where required.
Experience & qualifications
- At least 5 years’ work experience as a Recruiter handling scarce or critical skill recruitment
- At 2-3 years experience recruiting in a Marketing or Sales Function
- Completed or studying towards a tertiary qualification (NQF, level 7 equivalent)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
go to method of application »
Key Purpose
The Discovery Digital Marketing team is seeking an html builder and designer who will be responsible for building emails and sending emails, sms and mobile push communications.
In this role you will be responsible for developing and executing the Company’s marketing emails including promotional blast emails, trigger emails and event based emails.
Areas of responsibility may include but not limited to
- Is able to build and code emails from scratch and to design email templates
- Executes the email marketing strategy and manages the execution of campaigns.
- Is able to execute campaigns on a campaign management interface.
- Builds, actively manages and maintains the email calendar.
- Partners with stakeholders to ensure design, content and segmentation adhere to best practice standards.
- Works with Brand and Business owners to execute full lifecycle programs that are relevant and appealing to target audiences.
- Reports on and analyzes key marketing metrics to ensure campaigns are meeting goals.
- Analyzes email campaigns to make recommendations for enhancing their effectiveness.
- Tracks and executes end-to-end campaign plans to optimize key traffic and revenue metrics including open rates, click through rates, engagement, and conversion.
- Is detail oriented to get the right message to the right person at the right time.
- Is results focused and delivers campaign reports timeously and with attention to detail
- Continuously delivers on mailing strategies to drive higher returns including A/B and multivariate testing of subject lines, message, content, images, offers, mailing frequency, segments, etc.
OVERVIEW:
- This position has a direct impact on the reputation the Company maintains in a highly competitive marketplace.
- Works to facilitate the objectives of the department and Company under minimal direction.
- This is a highly visible position, impacting the business strategically and operationally.
- Position works closely with the Marketing, IT, Data Science and creative departments and agencies
- Position works closely with external vendors including Everlytic and SAP Hybris Marketing
Competencies
- Html building
- Image resizing
- Stay current with email marketing best practices, strategies, and industry standards.
- Proven ability to communicate insights and action items driven from data.
- Segmentation skills, strong attention to detail.
- Demonstrated ability to juggle short-term needs with overall strategy
- Creative, highly organized, articulate, flexible, and very hands-on.
- Ability to manage email programs from conception to production, including reporting.
- Proactive, energetic, self-starter who thrives on getting things done.
- Clear understanding of marketing metrics and expertise in A/B testing and ROI analysis.
Education and Experience
- Design or Information technology qualification including html and CSS preferred OR
- Bachelors’ Degree in Marketing, Advertising, or Business Administration with demonstrated coding skills
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
go to method of application »
Job Description
- Assisting clients with queries and servicing requests on their Discovery products that were sold by Discovery Connect within the required SLA.
- Answering inbound calls timeously and making required outbound calls
- Managing all queries (email & telephonic) through to resolution
- Handle and Co-ordination your own administrative functions timeously
- Identifying sales opportunities
- Maintaining accurate details and statistics of all queries (email, telephonic and discovery system driven queries)
- Identifying process improvements
- Daily / weekly / monthly reporting
- Overall responsibilities are not limited to the job description / key outputs and the responsibilities/ key outputs may change according to business needs
Key purpose
Assisting clients, sales agents and other business stakeholders with resolution of servicing requests,, queries and complaints
Key Outputs
- The successful applicant will be responsible for but not limited to the following broad job functions:
- Resolution (telephonically, via e-mail/letter and on a face to face basis) of servicing requests, queries and complaints in a professional manner that is consistent with Discovery's philosophies and values.
- Listening to pre-recorded calls to determine the content of telephonic conversations when assessing the validity of a query. / complaint
- Keeping accurate and comprehensive stats on a daily, weekly and monthly basis to determine service failure trends and recurring problems.
- Identifying and proposing solutions and improvements to processes and procedures to prevent the problems from recurring.
- Build and establish relationships at all levels with external partners and internal departments (including franchises, Brokers and Members) so as to ensure that timeous resolutions are found to any problems that may arise.
- A thorough understanding of the relevant Discovery Insure, Health, Life, Vitality and Discovery Card products.
- Liaising internally with the staff and management of the relevant departments within Discovery Holdings.
- Availability to work overtime from time to time, which may include weekends.
Personal attributes and skills
- Have sales ability and be persuasive
- Be friendly, sincere ,confident ,courteous and positive
- Be self-managed
- Have excellent administration skills and be extremely organized
- Have the ability to deal with change
- Be able to maintain confidentiality
- Have excellent telephone skills
- Have excellent verbal and written communication skills
- Be self-motivated and pro-active
- Be able to prioritize , work under pressure and manage deadlines
- Be a team player
- Be resilient
- Be service orientated and customer focused
- Be results driven
- Have conflict management skills
- Attention to detail
- Willingness to take initiative
- Flexible, Adaptable and tenacious
- Ability to work within a team and drive team culture
Qualification & Experience
- Matric - essential
- Excellent English and Afrikaans spoken would be beneficial
- Good Excel and Word skills
- Wealth management advantageous
- 30 + FAIS Credits Advantageous
- RE5 Advantageous
- 3yr + Experience in Client Services/Complaints handling/CRM office
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
go to method of application »
Key Purpose:
To accurately assess CIB applications, in line with CIB products and in accordance with benefit entry criteria and established protocols.
Key Outputs:
Maintain acceptable daily turnaround times in accordance with CIB Quality standards
- Apply government stipulations in terms of PMB’s and treatment algorithms
- Identify and review cases falling outside of CIB protocols
- Receive and process inquiries from providers related to adding/amending medication
- Manage Chronic appeals process
- Call centre and operational support
- Make outbound calls to obtain or confirm clinical information from providers and members
- Interpret bulk data imports according to DH protocols and clinical criteria.
- Review requests for unregistered medication
Competencies:
- Action Orientated: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes
- more opportunities than others.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for
- improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Timely Decision Making: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
- Interpersonal Savvy: Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and
- effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
- Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to
- improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Self-Knowledge: Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is
- receptive to talking about shortcomings; looks forward to balanced (+'s and –'s) performance reviews and career discussions.
- Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than
- others; can attend to a broader range of activities.
Qualifications & Experience:
- The following requirements are Essential:
- Matric.
- B. Pharm.
- Registered with South African Pharmacy Council (SAPC).
- 3 Years retail or courier pharmacy experience post Community Service.
Microsoft Office
The following requirements are advantageous:
- Understanding of DH product and benefits
- Understanding of DH funding and policies
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
go to method of application »
Key Purpose
Within the Application Platform Services system area, the Java Developer must work together with Business Analyst, UX & Content Teams, System Architect and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.
The Java Developer will support the projects throughout the project life-cycle, including requirements, design, implementation, release and post release support.
The Java Developer in the Application Platform Services area must be technically able support and maintain the deployed applications on dev, test and production environments.
Areas of responsibility may include but not limited to
- Develop, test, and maintain the deployed application software with high quality
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
- Perform accurate development estimation
- Produce technical specifications and designs.
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments
- Present to senior stakeholders
- Offer support and guidance to peers
- Perform analysis at a strategic level and understand principles of business, technical and enterprise architecture
Personal Attributes and Skills
- Passionate about technology and development.
- Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines
- Analytical thinking
- Personal organisation and time management skills
- Technical and business writing skills
- Presentation and facilitation skills
- Communication skills (written, verbal/presenting and listening)
- Stress management
- Customer focused
- Results oriented
- Able to resolve conflict
- Creative
- Innovative
- Self-driven
- Attention to detail
- Ability to build relationships with people from all different backgrounds and at different job levels
Education and Experience
Minimum
- Matric/Grade 12 and formal Java qualifications.
- 3 years Java systems development experience
- Java EE knowledge and experience
- Experience with SOAP and REST services
- Unit testing and mocking frameworks
- Source control, experience with GIT
- Experience with industry standard Application Servers (preferably WebLogic)
- Knowledge of OO design principles and development patterns
Preferred
- IT related Degree or Diploma (BSc/BTech or similar).
- Angular Framework
- Spring Framework
- SQL and ORM experience
- Presentation layer development (HTML5, CSS, JavaScript, jQuery, GWT, Spring MVC)
- Experience using formal modelling languages (UML, etc) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
- Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development
Advantageous
- Honours degree
- DevOps/Continuous integration
- Exposure to the Atlassian tool suite (Jira, Confluence, Bamboo and Bitbucket)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Apply now
go to method of application »
Key Purpose
The role contributes to the organisational goals by assessing, validating and finalising of all Life Cover, Serious Illness Cover, Income Protection Cover, Disability Cover claims according to the policy terms and condition whilst still adhering to service level agreements and maintaining high service standards.
Areas of responsibility may include but not limited to:
- The successful applicant will be responsible for but not limited to the following job functions:
- Assess and decide on validity of claims submitted.
- Medical and financial assessing of Protection claims.
- Assessing the contract validity of a claim.
- Identifying possible fraud, non-disclosure, misrepresentation and pre-existing conditions.
- Liaising with internal and external stakeholders to reach claim decision.
- Provide input into product development and system enhancements
- Complaint resolution
- Coaching of administrators
Personal Attributes and Skills:
- Strong Relationships Skills.
- Deciding and initiating action
- Working with People
- Able to work unsupervised and to take initiative
- Adhering to Principles and Values
- Presenting and Communicating Information
- Conflict handling
- Analysing
- Learning and Researching
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Adapting and Responding to Change
- Coping with extreme pressure and setbacks
- Achieving Personal Work Goals
Education and Experience:
Education
- Matric / Grade 12 is essential.
- COP (Certificate of Proficiency) in life insurance would be advantageous.
- Medical degree would be advantageous.
- An intermediate knowledge of the Life Insurance Industry.
Knowledge:
- Microsoft Office skills, i.e. Outlook, Excel and Word are mandatory.
- Previous life claims assessment would be advantageous.
- An intermediate to advanced understanding of Medical conditions and diagnosis
- An intermediate level of Communication Skills (verbal & written)
- An intermediate level of conflict handling
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
go to method of application »
Job Purpose
The Bank has a responsibility to comply with all Financial Crime legislation as set out by the different regulatory bodies specifically drafted for Banks. It is the Bank's duty to always maintain compliance with the above legislation across people, processes, and systems to ensure we combat Money Laundering and the Financing of Terrorism. Based on the Banks strategic intent to always remain compliant and to combat Financial Crime, the Bank has created a Financial Crime Compliance Function. The Financial Crime Compliance Officer who will work in this function will conduct Anti-Money laundering (AML) and Counter Financing of Terrorism (CFT) activities on behalf of the Discovery Bank, providing assurance to senior management that the requirements of our external financial regulators are being complied to. In addition, providing assurance that our business is conducted in accordance with the Discovery Bank Financial Crime Compliance policies, procedures and processes.
Areas of responsibility may include but not limited to
- Conduct sanctions, PEP, financial crime reviews and investigation management of potential new and existing bank clients to ensure any relevant risks are identified and mitigated.
- Assist with on-going monitoring of clients, investigating transactional behaviour from automated and semi-automated screening tools.
- Ability to learn the Banks core banking system.
- Ensure tasks allocated are accurately completed on a timely basis and meet professional business writing requirements.
- React timeously to all requests from external parties (regulators, external auditors, etc.) and provide accurate and complete information in relation to these requests.
- Conducts in-depth reviews and investigations on suspicious transaction activity occurring within the bank.
- Ability to work across different functional teams.
- Ability to learn and apply Financial Crime Compliance processes.
- A team player who has the ability to work well in a fast paced, motivated team.
Skills
- Have an ability to take responsibility of investigations completed with SLA’s.
- Take initiative, act with confidence and efficiency.
- Have an understanding of the core principles of an effective Compliance function.
- Have an ability to analyse, interpret and client transactional behaviour.
- Must have basic knowledge and experience working with Refinitiv World Check for investigations.
- Must have basic knowledge and experience working with NICE Actimize modules namely RCM, WLF, CDD and SAM.
- Proficiency in MS Excel, Word, case management tools.
Qualifications
- University Degree (Legal or Commerce preferred).
- Certificate in ACAMS preferable.
Work Experience
- Minimum 1 to 3 years’ cross functional experience working in Customer Due Diligence, Sanctions, AML/CFT, Suspicious Activity Monitoring, and Real-time Payments screening team.
- 1 to 3 years working experience and understanding on NICE Actimize modules such as RCM, WLF, CDD and SAM.
- Experience performing alert investigations, case management, assisting in decision making on investigations.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
go to method of application »
Key Purpose
Within the Application Platform Services system area, the Java Developer must work together with Business Analyst, UX & Content Teams, System Architect and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.
The Java Developer will support the projects throughout the project life-cycle, including requirements, design, implementation, release and post release support.
The Java Developer in the Application Platform Services area must be technically able support and maintain the deployed applications on dev, test and production environments.
Areas of responsibility may include but not limited to
- Develop, test, and maintain the deployed application software with high quality
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
- Perform accurate development estimation
- Produce technical specifications and designs.
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments
- Present to senior stakeholders
- Offer support and guidance to peers
- Perform analysis at a strategic level and understand principles of business, technical and enterprise architecture
Personal Attributes and Skills
- Passionate about technology and development.
- Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines
- Analytical thinking
- Personal organisation and time management skills
- Technical and business writing skills
- Presentation and facilitation skills
- Communication skills (written, verbal/presenting and listening)
- Stress management
- Customer focused
- Results oriented
- Able to resolve conflict
- Creative
- Innovative
- Self-driven
- Attention to detail
- Ability to build relationships with people from all different backgrounds and at different job levels
Education and Experience
Minimum
- Matric/Grade 12 and formal Java qualifications.
- 3 years Java systems development experience
- Java EE knowledge and experience
- Experience with SOAP and REST services
- Unit testing and mocking frameworks
- Source control, experience with GIT
- Experience with industry standard Application Servers (preferably WebLogic)
- Knowledge of OO design principles and development patterns
Preferred
- IT related Degree or Diploma (BSc/BTech or similar).
- Angular Framework
- Spring Framework
- SQL and ORM experience
- Presentation layer development (HTML5, CSS, JavaScript, jQuery, GWT, Spring MVC)
- Experience using formal modelling languages (UML, etc) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
- Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development
Advantageous
- Honours degree
- DevOps/Continuous integration
- Exposure to the Atlassian tool suite (Jira, Confluence, Bamboo and Bitbucket)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Apply now
go to method of application »
Key Purpose
The role contributes to the organisational goals by assessing, validating and finalising of all Life Cover, Serious Illness Cover, Income Protection Cover, Disability Cover claims according to the policy terms and condition whilst still adhering to service level agreements and maintaining high service standards.
Areas of responsibility may include but not limited to:
- The successful applicant will be responsible for but not limited to the following job functions:
- Assess and decide on validity of claims submitted.
- Medical and financial assessing of Protection claims.
- Assessing the contract validity of a claim.
- Identifying possible fraud, non-disclosure, misrepresentation and pre-existing conditions.
- Liaising with internal and external stakeholders to reach claim decision.
- Provide input into product development and system enhancements
- Complaint resolution
- Coaching of administrators
Personal Attributes and Skills:
- Strong Relationships Skills.
- Deciding and initiating action
- Working with People
- Able to work unsupervised and to take initiative
- Adhering to Principles and Values
- Presenting and Communicating Information
- Conflict handling
- Analysing
- Learning and Researching
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Adapting and Responding to Change
- Coping with extreme pressure and setbacks
- Achieving Personal Work Goals
Education and Experience:
Education
- Matric / Grade 12 is essential.
- COP (Certificate of Proficiency) in life insurance would be advantageous.
- Medical degree would be advantageous.
- An intermediate knowledge of the Life Insurance Industry.
Knowledge:
- Microsoft Office skills, i.e. Outlook, Excel and Word are mandatory.
- Previous life claims assessment would be advantageous.
- An intermediate to advanced understanding of Medical conditions and diagnosis
- An intermediate level of Communication Skills (verbal & written)
- An intermediate level of conflict handling
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
go to method of application »
Job Purpose
The Bank has a responsibility to comply with all Financial Crime legislation as set out by the different regulatory bodies specifically drafted for Banks. It is the Bank's duty to always maintain compliance with the above legislation across people, processes, and systems to ensure we combat Money Laundering and the Financing of Terrorism. Based on the Banks strategic intent to always remain compliant and to combat Financial Crime, the Bank has created a Financial Crime Compliance Function. The Financial Crime Compliance Officer who will work in this function will conduct Anti-Money laundering (AML) and Counter Financing of Terrorism (CFT) activities on behalf of the Discovery Bank, providing assurance to senior management that the requirements of our external financial regulators are being complied to. In addition, providing assurance that our business is conducted in accordance with the Discovery Bank Financial Crime Compliance policies, procedures and processes.
Areas of responsibility may include but not limited to
- Conduct sanctions, PEP, financial crime reviews and investigation management of potential new and existing bank clients to ensure any relevant risks are identified and mitigated.
- Assist with on-going monitoring of clients, investigating transactional behaviour from automated and semi-automated screening tools.
- Ability to learn the Banks core banking system.
- Ensure tasks allocated are accurately completed on a timely basis and meet professional business writing requirements.
- React timeously to all requests from external parties (regulators, external auditors, etc.) and provide accurate and complete information in relation to these requests.
- Conducts in-depth reviews and investigations on suspicious transaction activity occurring within the bank.
- Ability to work across different functional teams.
- Ability to learn and apply Financial Crime Compliance processes.
- A team player who has the ability to work well in a fast paced, motivated team.
Skills
- Have an ability to take responsibility of investigations completed with SLA’s.
- Take initiative, act with confidence and efficiency.
- Have an understanding of the core principles of an effective Compliance function.
- Have an ability to analyse, interpret and client transactional behaviour.
- Must have basic knowledge and experience working with Refinitiv World Check for investigations.
- Must have basic knowledge and experience working with NICE Actimize modules namely RCM, WLF, CDD and SAM.
- Proficiency in MS Excel, Word, case management tools.
Qualifications
- University Degree (Legal or Commerce preferred).
- Certificate in ACAMS preferable.
Work Experience
- Minimum 1 to 3 years’ cross functional experience working in Customer Due Diligence, Sanctions, AML/CFT, Suspicious Activity Monitoring, and Real-time Payments screening team.
- 1 to 3 years working experience and understanding on NICE Actimize modules such as RCM, WLF, CDD and SAM.
- Experience performing alert investigations, case management, assisting in decision making on investigations.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail