Latest Recruitment at Discovery Limited

Key Purpose

To build on our current telematics platform and enhance the features running with technical projects from end to end including design and implementation of the solutions. You will also be required to analyse large amounts of data to find key business value and insights.

Areas of responsibility may include but not limited to

• Design and write software to enhance features on our telematics systems
•  Apply big data techniques to analyse large amounts of telematics data to provide key business insights
•  Spec technical requirements for new features on the telematics system
•  Run with technical telematics projects from end to end
•  Work in a team environment
• Communicate effectively and manage technical telematics supplier teams
• Perform root cause analysis on malfunctioning systems

Personal Attributes and Skills

• Drive to learn new skills and concepts
• Turn around solutions quickly
• Able to handle multiple complex projects simultaneously

Education and Experience

Education

• Matric
• BSc Engineering

Minimum Experience:         

• Understanding of software engineering principles and coding practices
• Proficient in a scripting language – preferably python
• Proficient knowledge of relational databases
• Understanding of OOP concepts
• Familiar with cloud computing concepts and architectures (advantages)
• Familiarity with Unix/Linux
• AI and software disciplines

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

• Within the Care and Claims system area, the Business Analyst must work to understand the overall business need, define the requirements, document the requirements using various approaches such as use cases then decompose the requirements to a sufficient level of detail allowing the implementation team to take action.
• The Business Analyst will support the project throughout the project lifecycle and will manage the release as well as post release monitoring.
• The Business Analyst in the Claims and Care area must be technically minded and be able to understand basic development principles.

Areas of responsibility may include but not limited to:

• The successful candidate will be required to perform but not limited to the following key outputs in respect of the Care and Claims CPS portfolio:
• Run a requirements gathering/JAD workshop to gather new requirements
• Document business requirement specifications under supervision of a Senior BA
• Accurately document functional requirements specifications clearly defining project objectives
• Construct complex process models and can create UML models
• Execute user acceptance or system testing
• Resolve requirements conflict through effective stakeholder engagement
• Present options and recommendations to stakeholders
• Offer support and guidance to junior business analysts
• Identify and document project risks, issues, assumptions and dependencies
• Identify and perform process improvement work
• Perform quality assurance of business analysis deliverables

Competencies

• The successful candidate must demonstrate the following competencies:
• Project Management
• Requirements development
• Change control
• Release management
• Solution development
• Software Testing
• Analytical thinking and conflict management
• Personal organisation and time management skills
• Business writing skills and presentation and facilitation skills
• Communication skills (written, verbal/presenting and listening)
• Stress management skills and negotiation skills
• Innovative
• Ability to build relationships with people from all different backgrounds and at different job levels

Education and Experience

• BSc Information Systems or am equivalent 3-year IT qualification
• 5 years ‘experience as a Business Analyst
• Certification in UML and BPMN course
• Experience in PL/SQL
• Experience in Testing, Process mapping and UML modelling
• Requirements analysis experience

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Key Purpose

To support the Social media team by creating and managing all social media content and strategies that enable business to meet their objectives by:

• Driving and defining the implementation of the overall strategy
• Coordinate between internal teams on which campaigns get posted
• Understanding the impact of that strategy across business
• Gain new followers and retain existing followers
• Build brand love

Areas of responsibility may include but not limited to

• Develop campaign strategies for attracting and retaining followers across all Vitality social media platforms
• Define, execute, track and report well-structured brand social content campaigns and operations, along with the development of clear objectives per campaign to drive meaningful insights and content optimisation.
• Build trust and loyalty among social media audience enabled by deep understanding of our products through the effective implementation of content and creative.
• In close collaboration with brand teams and business stakeholders develop social media content that fosters a deep sense of community and grows both brand engagement and revenue.
• Grow and enhance our social media presence across platforms; Manage community comments and messages, in partnership with Customer Support and others.
• Monitor trends on social media.
• Analysing  campaigns  and  translating  anecdotal  or qualitative  data   into recommendations and plans for testing new ideas, and help key stakeholders understand what is working and why.
• Non neg- must have amazing content writing skills, from daily posts to LinkedIn articles, polls and stories
• Must understand the overall Marketing strategy, and then lead social media campaigns thereafter.
•  Must have the ability to extract insights and change tactics when required as the pace of social is everchanging
• Create and implement social media processes to manage monthly calendars and plan in advance. Engage with internal teams and advise on what works best per channel ie: videos, polls, gif and chase to review creative briefs before it reaches agencies
• Must lead brainstorms and suggest innovative ways to market new products or retain existing members
• Be open to working all live events, posting on the fly, and managing work on weekends when required
• Manage campaigns from teams on a daily basis to decide what we write and post, and make sure the brand is consistent across all platforms.
• Facilitate the process to increase brand love and increase engagement throughout
• Act as the custodian of CI by ensuring design, copy and brand personality consistency
• Must be able to write campaign reports based off sentiments and engagement
• Manage a budget
• Build and maintain relationships with key business people, both at a strategic and operational level

Proactive

• Bringing ideas to business
• Implementing new and innovative ideas to manage social media
• Ensure effective implementation of plans
• Manage conflict

Reactive

• Responding to business needs
• Dealing with queries after hours and on weekends when required

Competencies

Knowledge

• Various social media audiences and channels
• Up to date on trends
• Different Discovery audiences
• Discovery’s products and business processes
• Key individuals in Discovery and who to go to for what

Skill

• Strategic thinking
• Convert technical information to audience appropriate communication
• Influence and persuade people to get things done
• Negotiate
• Present and sell your ideas
• Question processes, strategy and outputs
• Multi-task on multiple projects Leadership skills: Guide, develop and motivate others
• Make decisions
• Solve complex problems
• Build trusted partnerships
• Strong customer / partner and sponsorship relations
• Manage conflict
• Manage trade offs
• Instill confidence in others
• Communicate well in English both in writing and verbally
• Attention to Detail

Bonus Skills:

• Working knowledge of Adobe Suite - Photoshop, or video for quick animations
• TikTok knowledge
• Sprinklr Knowledge – not a must, a nice to have

Attributes

• Innovative
• Empathetic
• Diplomatic
• People and relationship focused
• Sociable
• Team player
• Seen as a trusted advisor by clients
• Resilient
• Able to work calmly under pressure and provide answers and direction to others
• Flexible and adaptable
• Tenacious and persistent
• Dynamic and energetic
• Driven
• Confident
• Passionate, particularly passion for fitness
• Have initiative- being a self-starter
• Naturally inclined to work hard
• Action oriented (doer)
• Solution oriented
• Detail oriented
• Ability to think outside the box

Education and Experience

• Bachelor’s Degree, preferably in Social Media Management, Digital marketing and SEO, Marketing, Communications
• Preferred 5+ years’ experience in social community management, with proven examples of strategies, campaigns and content generation, such as demonstrating audience growth and increased engagement.
• A passion for social media and understanding its business impact.
• Excellent oral and written communication skills and an ability to influence others.
• Ability to partner cross-functionally and work with a wide range of stakeholders.
• 5+ years marketing experience working with external partners/agencies on digital media campaigns.
• Knowledge of social scheduling and social analytic tools such as Sprinklr.
• Ability to adapt and to improve/optimise through data analytics and performance.
• Proven ability to manage a campaign from conceptualision, creative brief creation and approval, execution, and measurement.
• Creative thinker and eager to learn.
• Understanding of consumer social media campaigns, with deep knowledge of social platform functionality and best practice across platforms such as:
• Facebook
• Instagram
• Twitter
• LinkedIn
• YouTube
• Tik Tok
• Exceptional writing and editing skills
• Excellent organizational skills especially when planning content calendars
• A knack for creativity
• SEO knowledge
• Ability to work in a highly pressurised environment.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Job purpose

The Event Manager is responsible to create event solutions that enable business to meet and exceed their objectives by delivering an exceptional and innovative customer experience, while always ensuring that Discovery is able to meet our objectives and achieve great value for money.

The Event Manager is also responsible to create event solutions that enable business to meet their objectives by:

Driving and defining the implementation of event strategy and solutions for sales and distribution.
Collaborating closely with business resources, to ensure flawless, on-time and high impact delivery of events to help achieve company and business unit objectives.
Interfacing with senior business people to define and co-ordinate the brand strategy for the event.

Principal accountabilities 

• Driving and defining the implementation of event strategy and solutions for the Sales and Distribution team on webinar and for live events.
• Collaborating closely with the Rewards and Recognition team, Brand Teams and other internal stakeholders to ensure flawless, on-time and high impact delivery of relevant events to help achieve company and business unit their objectives.
• Perform research to select the appropriate venue for each live event where required.
• Perform research to select the appropriate webinar platform for each webinar event including pre-recording requirements.
• Manage the preparation and distribution of all event collateral for each event.
• Efficient management in the assistance of Executives and colleagues linked to a specific event.
• Executive diary management – scheduling events around several Executives diaries.
• Manage and assist with relevant speakers’ coordination.
• Prepare Executives and any speakers or celebrities for the events - provide event specific speaker packs for all Executives involved including full event spec, parking, event brief and expectations.
• Onsite management at event venue from set up to strike of the event.
• Coordinate with vendors to prepare contracts according to legal procedures.
• Ensure all onsite safety is managed appropriately, as well as POPIA requirements.
• Ensuring all travel and accommodation logistics for the event are appropriate and correct.
• Actively listen and communicate openly with clients and internal teams.
• Manage the relevant event budget for area of responsibility.
• Financial dimensions and/or delegation of authority
• Manage event budgets

Competencies

• A proven track record of high-end exclusive event management
• Excellent organisation skills
• Exceptional communication skills
• Good emotional intelligence
• A passion for customer service
• Must be adaptable to change
• Must enjoy interacting with people and be a team player
• Excellent time management skills
• Planning skills (including but not limited to, virtual and live event planning, transport logistics, internal and external client management)
• Reliable
• Willingness to work weekends, after hours and public holidays (needs dependent)

Education and Experience

• Minimum three-year  event qualification
• Five years in event management industry. Experience at an event management company an advantage

Specific skills and Knowledge 

• Ability to work on Office suite – Email, Excel, PowerPoint, Word, OneDrive etc.
• Multitasking – managing more than one project at the same time
• Decision making skills
• Negotiation skills
• Communication skills
• Event and budget management

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Key Purpose

To deliver world class service to all Discovery Health Members, Providers, Employer groups, and  Brokers by supporting and fully resolving their queries through various channels, primarily over the telephone. Please note that this is a Fixed Term Contract position.

Key outputs

The successful applicant will be responsible for but not limited to the following job functions:

• Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolved
• Servicing our members in a customer centric way to ensure that we live by our service principles
• Keeping up to date with product changes to ensure that all key stakeholders are accurately serviced
• Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood
• Achieving and exceeding key performance metrics relating to service delivery

Competencies and Skills

Behavioural Competencies

• Delivering results and meeting customer expectations
• Presenting and communicating information
• Writing and reporting
• Analysing
• Deciding and initiating action
• Working with people
• Achieving personal work goals and setbacks
• Following instructions and procedures

Skills

• Excellent verbal and written communication skills;
• Excellent administration skills;
• MS Office and PC literate
• Time Management

Personal Attribute and Skills:

• Customer Centric
• Empathetic

Education and Experience

Education:

• Matric with Mathematics or Accounting
• Having a achieved a minimum of 50% in English in Matric
•  Basic MS Office Skills

Experience

• At least 12 months working experience in a customer services environment

Advantageous

• The Business Writing Skill

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Overview

The Business Intelligence (BI) Systems Analyst is responsible for defining, designing, implementing and documenting processes, tools, methodologies and frameworks for collecting and managing data effectively throughout its life cycle, from source through to finalised business insights. 

Responsibilities

• The BI Systems Analyst must understand the entire data landscape in order to ensure that solutions are implemented in a sustainable manner.
• Interact with business and technical stakeholders to establish end-to-end information needs.
• Investigate and evaluate data sources to identify limitations and determine reliability and usability.
• Identify data redundancies and define and implement a road map to resolve.
• Design and implement data quality resolution strategies in conjunction with business and technical stakeholders.
• Implement appropriate data security controls to ensure that data is kept safe.
• Design and document conceptual, logical and physical data models and repositories using a variety of data modelling techniques.
• Design and document data orchestration frameworks that are required to maintain data models, repositories, feature sets and data science model predictions.
• Establish, maintain, and ensure compliance with data modelling and data integration standards
• Document and implement data management and governance standards and processes.

Technical Skills

• Excellent oral and written communication skills.
• Strong analytical and problem solving skills.
• Ability to navigate ambiguity and complexity.
• Solid experience in gathering data requirements and performing advanced data analysis techniques.
• Experience working with BI front-end tools to develop prototype solutions (Power BI)
• Experience in designing conceptual, logical and physical data models and repositories at an enterprise level with a specific focus on re-usability.
• Experience in ETL design and good understanding of ETL solution architectures.
• Understanding of Master Data management (MDM), Metadata Management and Data Governance (DG).
• Strong database fundamentals (normalization and de-normalization).
• Microsoft data technology skills (SSIS, SSAS, SSRS, T-SQL, Azure).
• Good understanding of structure, semi-structured and unstructured data sources (XML, JSON).

Other Requirements

• Minimum bachelor’s degree in either computer science, computer engineering, information systems or a related field.
• Certifications in business intelligence or data science will be an added advantage.
• Minimum 5 years’ experience in BI / Data Science with over 3 years’ experience in implementing complete BI solutions at an enterprise level.

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Key Purpose

The Vitality PMO is responsible for driving the delivery of brilliant products that make people healthier, increase member growth and engagement and strengthen our business. We are looking for an experienced Senior Agile Project Manager to join our team of driven and dynamic project management professionals. In this role you will be responsible for managing the delivery of high-quality projects which span over multiple business areas and business partners within the Discovery Vitality environment and, ensuring that the project objectives and business requirements are timeously met.

Personal Attributes and Skills

• Exceptional analytical, problem solving and research skills.
• Ability to communicate complex topics clearly and concisely
• Creative thinking and the ability to operationalize innovation.
• An ability to deal with complex issues as well as migrate between detail and high-level requirements.
• A drive and commitment to exceed expectations.
• Reliability and dependability – can be counted on.
• Strong leadership and coaching skills.

Areas of responsibility may include but not limited to

• Apply and adhere to project management principles and processes and ensure that they are effectively applied throughout the lifecycle of the project, through to project closure and operational handover.
• Apply lean-agile principles and practices to help the organisation respond to change, create flow of value, transparency and drive relentless improvement.
• Manage a programme of initiatives and apply scaled agile practices such as PI Planning, Scrum of Scrum and Program Kanban boards to help align and coordinate dependencies and create visibility of program progress and risks.
• Coach and mentor project manages working on initiatives within your programme.
• Compile, update and manage the programme and project plan.
• Produce weekly status reports depicting RAG status, programme / project progress and proactive steps to move projects to green.
• Effectively and proactively identify and mitigate risks and resolve issues.
• Effective project stakeholder communication and management.
• Supporting, guiding, motivating and facilitating the project teams throughout the project processes. 

Education and Experience

• A tertiary education (Degree or Diploma).
• A formal Project Management Diploma / certification.
• A scaled agile certification.
• At least 5 years of formal Project Management experience is required.

 Employment Equity  

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Key Purpose

Providing business intelligence analytical capabilities

Areas of responsibility may include but not limited to

• Provide deep analysis into issues found in the business (all lines of business)
• Use data and analysis to recommend actions to solve problems and produce efficiencies
• Present and communicate results and solutions
• Provide actuarial input for the BI reporting team

Qualification

• Matric (Essential)
• Bachelor’s degree in actuarial science and/or mathematical statistics/ computer science or strong mathematical/economics candidate (Essential)
• 2-5 completed CT subjects
• Honors (Advantageous)

Knowledge

• Modelling skills preferred (Basic)
• Programming Skills: SQL (Intermediate); Python/R (Basic)
• Microsoft Office (Excel, PowerPoint and Word) (Advanced)

Experience

• At least 3 years of analytical experience within insurance industry (Advantageous)                                                                                                           

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Key Purpose

• We are seeking a developer responsible for building and supporting applications. Your primary responsibility will be to design and develop these layers of our applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

Areas of responsibility may include but not limited to

Planning:

• Perform a high-level impact analysis, establish Scope and provide estimates based on technical requirements.
• Proactively liaise with all stakeholders.
• Create required planning tasks in SDLC tool and set due dates according to agreed milestones.

Analysis and Design:

• Actively participate in the collaborative technical design process.
• Research and find effective solutions to technical issues that arise.
• Update development timelines based on final requirements.
• Liaise with the relevant subject matter experts where clarification is required.

Development:

• Translate technical requirements into executable code without errors.
• Ensure optimally performing system code in line with technical specifications, following prescribed process, architecture standards and procedures.
• Ensure delivery within agreed timeframes.
• Conduct unit testing and fix any defects found within the agreed SLA.
• Escalate risks to the project early on.

Quality and Testing:

• Run code through the automated code review tool, review errors with the technical lead and fix before committing to the code base.
• Perform peer code reviews to ensure consistent application of standards, logic and effective use of libraries and reusable aspects of the software.
• Develop and maintain reusable Unit Tests.
• Assist the Test Analyst in ensuring that a comprehensive test pack is produced, which includes all the required scenarios.
• Verify that the completed software meets the established standards and is fit for purpose.
• Review the risk / impact of defects found in testing, prioritize and ensure that the priority is accurate.

Risk and Release Management:

• Conform to the Build and Release cycles.
• Provide timeous support to the Quality Assurance Team when issues arise during testing.
• Handle all outstanding defects.
• Production Support and Root Cause management:
• Ensure that the root cause of system errors are effectively analysed and prioritized for fixing.
• Proactively bring issues and problems to the attention of the team and propose solutions to solve them.
• Assist system users and the infrastructure teams with technical support issues.

Team Collaboration:

• Adhere to the culture of communication and collaboration across all teams.
• Attend and participate in the regular team / project stand-ups.
• Actively mentor team members where required.
• Provide feedback at the regular 1-on-1’s with your leader.
• Proactively set goals, track them and address any concerns with your leader.
• Participate in Performance reviews with your line manager and project leads.
• Actively participate in internal up-skilling initiatives.
• Transfer knowledge and contribute to building a shared knowledge base.

Personal development:

• Keep abreast of current technological trends and how these might be applied in the Discovery environment.
• Constant improvement of knowledge of the various applications, their functions and data models.

General:

• Ability to communicate clearly, constructively and effectively. Able to follow and participate in technical, business process, and other discussions.
• Able to build strong business relationships with other members of the team and the business areas we support.

Personal Attributes and Skills

• Knowledge – Processes:
• Design patterns
• Data modelling and design of database structures, including tools such as Enterprise Architect.
• Unit and Systems Integration testing
• SDLC methodologies (Agile, Waterfall, DevOps, etc) and tools (Jira, BitBucket, Quality Center, etc)
• GIT version control

Advanced knowledge/experience – Technologies:

• Java programming language (Java 7 or later)
• Java EE
• JBoss/Weblogic EAP (or similar Application Server)
• Data layer (JPA, Domain Object Model, XML/XSD, JAXB, ORM frameworks, RDBMS – Oracle – and PL/SQL beneficial)
• Business services (EJB, RMI)
• Integration services (JMS, Apache Camel, REST / SOAP web services)
• Messaging systems (Tibco EMS, Oracle Advanced Queuing, MQ)
• Presentation layer technologies (Java Server Faces, Java Server Pages, HTML 5, JavaScript, jQuery, CSS3)
• Design patterns (DAO, Command pattern, MVC etc)
• Spring Framework ( Spring MVC , Spring Batch)
• Hibernate
• JUnit or JMock
• XML knowledge
• JSON knowledge
• SonarQube
• Build tools (Apache Ant, Maven, Jenkins, etc)

Personal Attributes:

• Problem solver
• Self-starter
• Ability to work in a team
• Trustworthy
• Passionate
• Excellent communication skills
• A good understanding of how to map business requirements to technology solutions

Education and Experience

• 3-year university degree in computer science or business informatics, or similar qualification, is highly preferable
• 7 or more years’ experience in building and maintaining Java applications
• EMPLOYMENT EQUITY