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Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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DESCRIPTION
- Client Satisfaction
- Strategy Execution and Implementation
- Stakeholder Engagement and Relationship Management
- Business Growth and Sustainability
- Operational Excellence and Effectiveness
REQUIREMENTS
- 8-10 years’ experience in a FMCG/Retail/Sales/Marketing environmentEssential / Minimum0-5 years
- Degree/NQF level 7
- Relationship building
- Communication Skills (verbal & written)
- Attention to detail
- Drive
- Negotiation skills
- Strategic thinking
- Business acumen
- Planning & prioritisation
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DESCRIPTION
We're on the lookout for an experienced Field Manager who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution.
- Pro-Active Operational Excellence
- Business Insights and Execution
- Teamwork and Self-Management
- Stakeholder Engagement
- People Management
- Manage Promotional Activity
- Achieve POP Objectives
- Monitor New Innovations
- Efficient Achievement of Targets
- Control Expenses
REQUIREMENTS
- 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory levelEssential / Minimum0-5 years
- Relevant Diploma at NQF level 5
- Code 8 Driver’s license
- Communication skills (verbal & written)
- Analysis & problem solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership skills
- Planning & organising
- Negotiation skills
- Sales management skills
- Decision making skills
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DESCRIPTION
We’re on the lookout for an experienced In Store Associate who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution.
As an In Store Associate you will be responsible for:
- Stakeholder Engagement
- Sales Targets and Revenue Management
- Data Insights and Brand Activation
- MPIS Compliance
- PICOS Management
- Cycle Activity
REQUIREMENTS
- 1-2 years’ experience in relevant FMCG Sales & Merchandiser environmentEssential / Minimum0-5 years
- Grade 12/NQF level 4
- Computer literacy
- Interpersonal skills
- Influencing skills
- Problem solving
- Numerical reasoning
- Relationship building
go to method of application »
DESCRIPTION
We’re on the lookout for an experienced In Store Associate who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution.
As an In Store Associate you will be responsible for:
- Stakeholder Engagement
- Sales Targets and Revenue Management
- Data Insights and Brand Activation
- MPIS Compliance
- PICOS Management
- Cycle Activity
REQUIREMENTS
- 1-2 years’ experience in relevant FMCG Sales & Merchandiser environmentEssential / Minimum0-5 years
- Grade 12/NQF level 4
- Computer literacy
- Interpersonal skills
- Influencing skills
- Problem solving
- Numerical reasoning
- Relationship building
go to method of application »
DESCRIPTION
We’re on the lookout for an experienced In Store Associate who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution.
As an In Store Associate you will be responsible for:
- Stakeholder Engagement
- Sales Targets and Revenue Management
- Data Insights and Brand Activation
- MPIS Compliance
- PICOS Management
- Cycle Activity
REQUIREMENTS
- 1-2 years’ experience in relevant FMCG Sales & Merchandiser environmentEssential / Minimum0-5 years
- Grade 12/NQF level 4
- Computer literacy
- Interpersonal skills
- Influencing skills
- Problem solving
- Numerical reasoning
- Relationship building
go to method of application »
DESCRIPTION
As a Desktop Support Team Leader you will lead and oversee the Desktop Support team, providing expert IT support services to our clients and internal teams, in line with Smollan IT’s service delivery principles and SLAs. Part of your role would be to develop and maintain a dynamic knowledge base of technical solutions, collaborate with management to prioritize technical needs, and optimize the Smollan's IT infrastructure for efficiency and productivity.
REQUIREMENTS
- 6 – 8 years’ technical support experience within a Microsoft environment, with at least 3 years in a Team Leader or Management role
- Experience of developing and maintaining service level agreements and operational level agreements
- Experience in service delivery environment within a large scale (preferably multi-national) technology services environment across a range of services including managed and support services (Advantageous)
- Strong leadership and team management skills
- Managing Teams Remotely
- The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity
- Analysis & Problem Solving
- Knowledge of ticketing systems like ITSM, Managed Engine or similar
- Customer Service Skills (customer-centric approach and excellent interpersonal skills)
- A strong understanding of IT systems, infrastructure, and commonly used technologies is essential. This includes knowledge of operating systems, networks, hardware, software applications, and ITIL (IT Infrastructure Library) best practices
- Strong communication Skills (verbal & written) and ability to prepare structured, and relevant communications to business leaders
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As a People Specialist: Employee Engagement, you will be responsible for:
Employee Engagement & Listening Strategy
- Build a people-centric, data-driven employee engagement framework and strategy with a clear and impactful narrative, fostering high levels of engagement
- Develop a comprehensive employee survey strategy that aligns with organisational goals and objectives, defining the scope, objectives, timelines and reporting for the following (but not limited to):
- Engagement Survey
- Pulse
- Values 360 Survey
- Onboarding Surveys
- Exit Survey
Data And Insights
- Work closely with the People Team and leadership to develop and implement employee engagement strategies, action plans and policies
- Translate complex data into actionable insights and recommendations, providing a clear picture of employee engagement and sentiment
- Continuously monitor and adjust strategies based on feedback and data analysis
- Ensure compliance with data privacy regulations (e.g., GDPR) when handling employee data
- Maintain the confidentiality and security of sensitive employee information
Onboarding & Offboarding
- Leverage our employee data insights to continuously enhance and improve employee onboarding and offboarding processes:
- C-band and above on-boarding journey management, enhancement, reporting and insights.
- Off-boarding journey management, enhancement, reporting and insights
- Deploy and manage new exit survey
- Establish Alumni programme
Advisory
- Provide clear and effective counsel to management on people engagement related topics across the employee lifecycle
- Utilise employee, macro, and competitor insights, nurturing and enriching all employee engagement strategies; ensuring the business is keeping pace with future fit developments.
- Utilise relevant data and compare results to established objectives to assure the effectiveness of engagement programmes and spend
- Provide management information and reports on employee engagement initiatives as required.
- Prepare and manage associated budgets, clearly communicating budgeting requirements to business stakeholders
Measuring Impact
- Measure the impact of all engagement programmes across key business metrics, such as retention rates, productivity, and profitability, demonstrating the ROI of Employee Engagement efforts
REQUIREMENTS
What are we looking for?
To qualify for this role, you should have
- Degree in Human Resources or relevant field
- 6-7 years’ Employee Experience, engagement, and Culture role. Relevant exposure to local and global environment.
- Ability to interpret data and create measurable action plans
- Compare, correlate and integrate datasets & build actionable insights across employee life cycle to engagement profile
- Sound Knowledge of EVP principles
- Sound knowledge of organisational transformation and change
- Brand building know-how
- Ability to conduct and interpret market and competitor analysis Project Management skills Presentation skills
Method of Application
Use the link(s) below to apply on company website.
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