Latest Jobs at Sage

Key Responsibilities

• Analyse and plan Sage People release upgrades including supporting the test process for fix releases and upgrades
• Execute configuration changes to the Sage People applications to defined requirements and provide guidance to users in defining those requirements, based on agreed service standards and operational procedures
• Develop and maintain strategic relationships with key outsource providers to ensure business benefits and business solutions are delivered and roadmaps are aligned to IT trends and capabilities
• Maintain the knowledge base of architecture policies, standards, technology roadmaps, reference architectures, systems inventory and preferred products to direct and guide all IT development and services and ensure accurate and timely execution of all assigned tasks to standard operating procedures and work instructions.
• Act as an escalation route from People Services for complex colleague People Services queries for system content and resolve or escalate accordingly. Train and share knowledge with other members of the HRIS and Service Management Teams.
• Able to translate business requirements into system specifications, by using knowledge, experience and the network of technical specialists across People Services and IT.
• Coordination and consolidation of people data received from different countries using different HR and Payroll systems.
• Work with HRIS Improvements Tech Lead to design export functionality from various HR and Payroll Systems. Cultivate relationships and alignment with other organizations to assist with the creation of data import files from current HR systems into Informatica.
• Identify data risks or issues in different countries and implement mechanisms to mitigate these risks.
• Administration and coordination of business intelligence/analysis to help guide the business with People data; protect company proprietary and confidential information
• Ensure data integrity by participating in various data clean-up projects before data is captured and implemented on Sage People
• Works collaboratively with People Services Hubs and HRIS Data & Reporting Analysts to ensure that data entered in Sage People is sufficient for reporting

Must Have

Skills, know-how and experience:

• Considerable experience in HR, customer service or related field especially working with HRIT technology products including system support, maintenance and test practices
• Experience with basic Microsoft Office functionality (e.g., Word, Excel, Outlook)
• Exposure to IT Project, Solution and Release management
• Exposure to Testing and Quality management
• Exposure to Sage People HCM Cloud solutions, business processes
• Experience working with various support teams from Group IT, Business, Sage People support and Vendor teams.
• Ability to consistently deliver high quality customer service in a professional manner; effective listening and good verbal and written communication skills
• Contributes to a positive team environment – is helpful and supportive of other team members and understands team priorities
• Good planning and organisation skills to deliver operational requirements
• Experience in business reporting and data capturing

Preferred

• Degree qualified or equivalent, within an IT specialism
• Ability to adapt quickly to understand the business nuances of a complex group
• Significant experience of complex technology project delivery in a fast-moving change environment
• Strong knowledge of Technology Project Management and Governance approaches and frameworks
• Proven experience of managing System Testing cycles (Business Acceptance Testing, End-to-End Business Testing) prior to deployment of an HR system
• Proven experience of third-party management in relation to suppliers, sub-contractors and stakeholders across the organisation
• Strong focus on continuous improvement
• Strong focus on data quality

go to method of application »

Key Responsibilities 

• Implement the global Finance Operations strategy including developing a finance operations organisation to support the Africa & Middle East operations.
• Provide stewardship/controllership for finance operations workplace policies adapted from global, and recommend any policy-related changes on a needs basis.
• Support the design of the global processes and reporting for back office from a finance operations perspective.
• Ensure that Finance Operations operates within the agreed upon accounting policies, procedures and processes to ensure consistent and accurate accounting activity and driving the deployment and execution of accounting policies, procedures and processes within the team.
• With help of accounting leadership, ensure compliance with IFRS and local GAAP accounting rules, as well as ensure compliance with company accounting policies and processes. In addition ensure continued compliance with relevant payment and collections legislation e.g. CCA and Direct Debit Scheme rules.
• Work with IT to routinely review system performance and lead roadmap planning for current initiatives and future requirements in line with Voice of the Customer.
• Proactively monitor and operate a robust internal control environment.
• Establish service level agreements with internal customers, including defining key service metrics.
• Develop reporting organizational performance metrics.
• Develop and maintain a close working relationship with Regional Business Leaders to ensure a good understanding of the business and get advance visibility of change requests and requirements.
• Taking a lead role in new business initiatives ensuring robust and innovative financial processing solutions are developed to support business objectives whilst ensuring relevant legislation and policies are complied with.
• Lead Finance Operations workforce planning and analysis in line with global recruiting strategy.
• Define competency models for various Finance Operations positions, as well as the training philosophy, strategy, policies, procedures and budgets based on Finance Operation’s needs.
• Performance management of senior Finance Operations talent.
• Articulate the Finance Operations rewards and recognition philosophy and strategy.
• Identify critical roles for succession planning purposes and assist with defining global Finance Operations career and succession planning framework.
• Initiate and drive execution of continuous improvement initiatives to achieve goals and objectives.
• Manage the integration of acquisitions or extraction of disposals as required.

Must Have

• Proficiency in English language, verbal and written.
• Significant experience in managing a finance operations (Finance Shared Service Centres) function preferably in an international environment.
• Significant experience in a Finance Operations leadership environment.
• Significant people management and change management experience.
• Significant experience in a service-oriented culture.
• Significant experience in driving a culture of continuous improvement.
• Experience within a global matrix organisation, ideally within the technology sector.
• Experience with systems improvement/implementation programmes.

Technical / Professional Qualifications

• Previously worked for the Big 4 Audit companies
• Experience managing large teams within operational finance (30 plus head count, 2 plus direct reports)
• Qualified CA (SA)
• Someone with a technical accounting background with control experience
• Must have Transitional Processing Experience
• Lean 6 Sigma qualification would be an advantage.