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Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
Job Description
The Trainee Call Centre Agent markets Old Mutual products and services to new and existing clients telephonically and are individually accountable for achieving results through their own efforts. This role operates on salary / bonus / commission system.
Skills
Education
Closing Date
Job Description
Education
Closing Date
Job Description
N/A
Education
Closing Date
Job Description
Reduced reputational risk:
The focus is primarily on conducting due diligence reviews in respect of high risk / complex investigations, including anti-bribery and corruption assessments. The main purpose is to identify financial crime and / or reputational risk exposure for the group, amongst others.
Delivered client service:
Requirements:
Personal Attributes:
Skills
Education
Bachelors Degree (B) (Required)
Closing Date
Job Description
Responsibilities:
Performing regular quarterly valuations for financial reporting and submissions to the regulator
Presenting valuation results to management and effectively explaining key drivers of results (for all relevant metrics)
Critically reviewing current processes and actuarial models with a view of continuous improvement
Support the delivery of relevant project objectives as these arise
Extract insights and understand the drivers of key financial metrics for business consideration. Effectively collaborate with business and other specialized areas such as Accounting, Product Development, and Balance Sheet Management
Assist with IFRS 17 implementation and transition to BAU
Requirements:
The incumbent will have an added advantage if he/she has the set skills listed below
Education
Closing Date
Job Purpose
Support and develop an integrated business model that delivers products and services aligned to the strategic goals of the organisation, governance framework, business processes and systems. Works closely with Product systems team, Information Technology (IT), suppliers, partners and / or business Subject Matter Experts (SMEs) to guide/support decisions on business and product architecture.
Job Objective
Support, develop and maintain an integrated business model that delivers products and services to meet the changing needs of the customer across the value chain
Support post implementation of new products and solutions that improve operational efficiency, business process and effectiveness through process reengineering, product rationalisation, technology and continuous improvement.
Address customer issues and concerns in a timely fashion to ensure customer satisfaction. Work with business team to identify new customers and to retain existing customers.
Stay up to date with product knowledge, business flow process and market dynamic.
Understand and simplify complex business problems.
Maintain complete documentations for all product related activities.
Identify risks, areas of improvement and establish transformation plans to drive operational efficiencies across the value chain to improve the product offering, customer experience and mitigate/address.
Apply architectural principles to business solutions to integrate,
adapt and link disconnected processes and systems to high-priority business issues.
Define, support and maintain business processes and procedures to meet business objectives.
Work closely with both internal IT teams and external third-party system providers to ensure seamless support against issues or concerns raised.
Minimum Requirements
3 – 5 years’ experience working in the general insurance industry.
3 – 5 years’ experience in process mapping or re-engineering.
Closing Date
28 April 2021
Use the link(s) below to apply on company website.
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