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  • Posted: Aug 9, 2024
    Deadline: Not specified
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    As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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    Cleaning Manager

    Duties & Responsibilities

    • Take full responsibility and management of your site,
    • Act with utmost urgency when attending to any client request and do so pro-actively,
    • Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
    • Output based contracts must be managed efficiently,
    • Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
    • Ensure work schedules/job cards are in place for each position and relevant to site,
    • Ensure consistently high service standards are maintained for all services in scope with regular inspections,
    • Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
    • Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
    • Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
    • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
    • Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
    • Effective use and updating of electronic application/tools issued by the company,
    • Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
    • The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.

    Communication:

    • Regular client meetings with clients signing off unit visit checklist,
    • Responding to clients and management request timeously and action accordingly,
    • Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
    • Effectively communicate and filter company information to staff,
    • Keep line management informed of pertinent issues relating to your contracts.

    Labour Management:

    • Work with HR to allocate staff to sites according to policies and procedure,
    • Complete time sheets and submit to the administration department as per the deadlines,
    • Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
    • The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
    • To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
    • Ensure that all staff have signed and are abiding by the Tsebo House rules.

    Health and Safety:

    • Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

    Unit Finances:

    • Actively manage unit leave liability and leave plans according to company policies and targets,
    • Continually identify potential of additional business within existing contracts and One off cleaning opportunities, 
    • Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
    • Ensure debtors collection is in line with contractual agreements,
    • Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed, 
    • Chemical and consumables are ordered in line with a monthly pre-determined budget.

    General:

    • Maintain a high standard of morale and motivation,
    • Attend meetings, training etc
    • Implement and manage initiatives and objectives as set out by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
    • Ensure that our TCS brand is protected and represent it professionally at all times,
    • Ensure that statutory/legal requirements are strictly adhered to,
    • To keep abreast of changes in all company policies and procedures,
    • Adhoc duties.

    Skills and Competencies

    • Strong on client relationships and strong communication skills,
    • Leadership skills,
    • Attention to detail,
    • Sense of urgency,
    • Problem solving experience,
    • Able to work under pressure,
    • Be flexible and adaptable,
    • Should be able to work independently,
    • Able to work independently and under pressure,
    • Able to work long hours, after hours and some weekends.

    Qualifications

    • Relevant operations and people management experience,
    • Minimum of 5 years’ experience in a similar environment on middle management level,
    • Experience in the commercial/retail/hospitality industries is highly advantageous,
    • Experience in managing or overseeing large compliments of people,
    • Understand cleaning principles and knowledge of company policies and procedures,
    • Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s,
    • Strong people skills and knowledge or Industrial relations.

    go to method of application »

    Storekeeper - Durban : South Coast

    Duties & Responsibilities

    • Control of receiving stock from suppliers
    • Check order against waybill
    • Check weights
    • Check quantities
    • Deliver all stock to Dry Good Warehouse or fridge
    • Sort shelving into “First in First out” sequence stock rotation
    • Pack and sort goods onto shelving
    • Issue stock and ensure paper work – Transfers
    • Order all items through approved suppliers only, obtaining permission for ordering any items which are only available through an alternate source.
    • Recording of daily suppliers invoices and marrying of delivery notes
    • Ensuring that the documentation is delivered to stock clerks
    • Keep discipline and tight control of all stock movements
    • Follow up with suppliers when urgent and short supplies are noted
    • Weekly and monthly physical counting
    • Back up for stock ordering
    • Security and control of warehouse keys
    • Honest and an acute ability to work accurately with figures
    • Work under pressure
    • Excel / Main Costing understanding

    Skills and Competencies

    • Communication skills (verbal and written)
    • Accurate Interpersonal skills
    • Team Player
    • Strong client and Customer service skills

    Qualifications

    • Matric and relevant catering /stock control certification
    • At least 2 year’s working experience
    • Computer literate & excellent
    • People and customer service skills
    • My Market with good food and beverage knowledge

    go to method of application »

    Cleaning Supervisor - Dayshift

    Duties & Responsibilities

    Operations and Service Delivery:

    • Ensure work schedules/job cards are in place for each position and relevant to site.
    • Ensure consistently high service standards are maintained for all services in scope with regular inspections.
    • Ensure that staff are correctly and smartly dressed displaying a name badge.
    • Highlight to sites the importance of upholding the company image at all times.
    • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
    • Managing company assets by performing monthly spot checks on high value items.
    • When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required. 
    • Do daily checks and follow-ups.
    • Report maintenance and safety concerns to the manager on a day to day bases.
    • Maintain personal health, hygiene and professional appearance.

    Communication:

    • Responding to management request timeously and providing necessary action required.
    • Responsible to regularly keep line management informed of pertinent issues relating to the unit

    Health and Safety:

    • Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

    General:

    • To maintain a high standard of morale and motivation through good communication skills.
    • May be required to assist with any other duties that may be outside scope of responsibility.

    Skills and Competencies

    • Understand cleaning principles and knowledge of company policies and procedures.
    • Strong people skills.
    • Strong communication skills.
    • Able to work independently and under pressure.

    Qualifications

    • Matric/Grade 12 or relevant experience.
    • Minimum 2 years cleaning supervisory experience gained in the commercial industry.
    • Must have experience in health and safety standards and management.
    • Flexibility to work over weekends.

    go to method of application »

    Driver - Durban: South Coast

    Duties & Responsibilities

    • Deliver items daily as per schedule
    • Pick up goods and reports daily
    • Drive within the laws of S.A. as laid out in the Road Safety Act
    • Responsible to ensure that the vehicle is roadworthy
    • Maintain speed limit as per client rules
    • Maintain the logbook for the record mileage for every trip
    • Submit petrol slips used monthly
    • Dress in full uniform at all times

    Skills and Competencies

    • Planning and organizing skills
    • Time management skills
    • Ability to record and update data
    • Valid drivers’ licence

    Qualifications

    • Minimum requirement Matric
    • Min of 3 years driving experience essential
    • Valid drivers licence essential

    go to method of application »

    Assistant Catering Manager

    Duties & Responsibilities

    • Management of on-site front of house staff
    • Setting and management of service delivery standards
    • Mange rosters, time-sheets and shifts of all staff and monthly submission to Catering Manager for approval
    • Maintain HSE records required by both the client and Q-pro
    • Determine and implement corrective and proactive action plans for any non –compliance
    • Support the implementation of the Business Plan for the Unit
    • Ensure that the kitchen and dining area is clean at all times
    • Good staff relations to maintain a comfortable and productive working environment for all concerned
    • Visibility in service area at peak meal times
    • Manage Customer & Client relationship
    • Ensure all staff are inducted in using all equipment in the kitchen
    • Report negligence and damage of kitchen equipment
    • Responsible for equipment maintenance budget
    • Food quality must be in line with the contractual agreements.
    • Ensure that wastage is minimal
    • Make sure staff are in proper uniform at all times
    • Train and supervise staff
    • Quality Control
    • Supervise, lead and motivate employees
    • Must be able to work shifts

    Skills and Competencies

    • Communication skills (verbal and written)
    • Computer literate
    • Organising and planning skills
    • Interpersonal skills
    • Team Player
    • Excellent food skills
    • Strong client and Customer service skills

    Qualifications

    • +2 years’ experience in the catering and / or restaurant industry on a supervisory level.
    • Must have completed at least a National Senior Certificate

    go to method of application »

    Supervisor - Durban: South Coast

    Main Responsibilities:

    • Take full responsibility and supervisory of this contract
    • Setting and management of service delivery standards
    • Lead, motivate, train and develop a team of staff
    • Implement and maintain operational controls in line/within budgetary requirements
    • Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
    • Proactively manage the Q-pro & OSHACT compliance of this unit
    • Ensure that tills and cash ups are running smoothly
    • Ensure all Fedics policies and procedures are complied with
    • Daily HR and IR issues (including training, development & performance management)
    • Analyse and pre-empt client needs and possible complaints
    • Take responsibility for all functions by organising, preparing & co-ordinating.
    • Management of all administration, finances, debtors, budgets, etc.
    • Process Fedics paperwork and compile & understand weekly & monthly P & L
    • Relationship building with the client and customers on a daily basis (essential)

    Skills and Competencies

    • Strong judgement and problem solving skills
    • Excellent people skills
    • Strong interpersonal and communicative skills (verbal and written)
    • Flexibility with regards to working hours
    • Attention to detail
    • Client service orientated
    • Business management principles
    • Fully computer literate
    • Excellent food/Chef skills and background

    Qualifications

    • Relevant tertiary qualification and/or equivalent level of competence
    • Minimum of 3 years supervisory experience
    • Standalone person on site
    • Able to think on your feet
    • Previous experience within a similar corporate environment
    • Able to work shifts when required
    • Strong in kitchen and functions

    go to method of application »

    Health & Safety Officer - Rustenburg

    Duties & Responsibilities

    Operational Delivery:

    • Monitor and assess hazardous and unsafe situations and develop measures to assure personnel safety.
    • Recommend health & safety policies and ensure awareness and implementation of same.
    • Conduct health & safety inductions & hazard awareness campaigns.
    • Facilitate & assist with hazard identification & risk assessments.
    • Carry out & assist with admin related accident investigations, legal documents & registers.
    • Implement incident prevention programs.
    • Support managers with contractor & construction health & safety management on site.
    • Inspect the workplace and workplace equipment to ensure they conform to health and safety regulations and legislation.
    • Participate in external audits as well as conduct occupational health, safety and environmental related surveys and provide recommendations.
    • Implement, review and train staff on emergency plans.
    • Monitor and analyse HSE performance on site and identify and communicate lagging and leading indicators.
    • Enforce safe behaviour and continuously address.
    • Ensure compliance with legal requirements.
    • Maintain an efficient recording system to ensure that all training and licencing of operators and any other HSE incident records are kept safely.
    • Maintains a visible presence in the worksite to ensure effective HSE management is in place.
    • Provides assistance to line management for risk management activities, including hazard identification and task risk assessments.
    • Conduct periodic walkthroughs and inspections at worksite and other designated locations as needed.
    • Liaise with Management and Supervisors to determine the corrective remedial actions to be taken and estimated completion dates.
    • Ensure that all employees who carryout identified hazardous tasks have received the correct training to enable them to carry out the tasks safely.
    • Implement TSEBO Health and Safety Committee.
    • Attend all relevant Health and Safety Committee Meetings – TSEBO Sun City
    • Issue permit to work and maintain Permit to work system
    • Incident investigation
    • Incident Management together with relevant line Manager
    • Ensure all medicals are up to date and relevant to specific work area

    Customer Focus:

    • Work with teams to develop and maintain a customer-focused attitude toward activities
    • Attend all relevant Health and Safety Committee Meetings from the client
    • Handle general queries regarding HSE issues within the working environments
    • Interact with clients to provide and process information in response to enquiries, concerns and requests
    • Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
    • Attend to and resolve all client queries timeously or escalate when necessary
    • Follow up and follow through on all escalated queries timeously
    • Manage conflict

    Reporting:

    • Report & present monthly safety statistics & trends
    • Follow up on completion of Accident Report documentation to be sent to WCA (Liaise with HR)
    • Conduct incident investigations and establishe facts for Root Cause Analysis reviews and completes reports in a timely manner
    • Prepare weekly/monthly reporting within set timeframes for submission to your Manager as requested
    • Give feedback on closure of audit findings

    Code of Conduct:

    • Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
    • Take responsibility for one’s own performance
    • Promote TFS’s & Client’s image and corporate citizenry through deliberate and co-ordinated activities
    • Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
    • Ensure TFS ethical values are adhered to

    Skills and Competencies

    • Minimum 3 years’ experience working in health & safety portfolio within the hospitality, maintenance and project environments
    • Industrial & Commercial occupational hygiene & fire prevention & protection.
    • OHS Act, WCA/COID, NOSA/ISO Safety standards
    • OSHA Standards
    • SHEQ Management Systems
    • Knowledge of Risk Management programs to ensure Occupational Health, Safety & Environmental statutory compliance
    • Knowledge of equipment, materials, tasks and suppliers used
    • Time Management Skills
    • Good Communication skills written and verbal
    • Hospitality and customer centricity

    Qualifications

    • Matric
    • National Diploma in Occupational Health & Safety (NQF5 or equivalent) (SAMTRAC)
    • OSHA Standards
    • Computer literate on MS Office packages – MS Word, Outlook, Excel

    go to method of application »

    Cleaning Supervisor - Nightshift

    Duties & Responsibilities

    Operations and Service Delivery:

    • Ensure work schedules/job cards are in place for each position and relevant to site.
    • Ensure consistently high service standards are maintained for all services in scope with regular inspections.
    • Ensure that staff are correctly and smartly dressed displaying a name badge.
    • Highlight to sites the importance of upholding the company image at all times.
    • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
    • Managing company assets by performing monthly spot checks on high value items.
    • When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required. 
    • Do daily checks and follow-ups.
    • Report maintenance and safety concerns to the manager on a day to day bases.
    • Maintain personal health, hygiene and professional appearance.

    Communication:

    • Responding to management request timeously and providing necessary action required.
    • Responsible to regularly keep line management informed of pertinent issues relating to the unit

    Health and Safety:

    • Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

    General:

    • To maintain a high standard of morale and motivation through good communication skills.
    • May be required to assist with any other duties that may be outside scope of responsibility.

    Skills and Competencies

    • Understand cleaning principles and knowledge of company policies and procedures.
    • Strong people skills.
    • Strong communication skills.
    • Able to work independently and under pressure.

    Qualifications

    • Matric/Grade 12 or relevant experience.
    • Minimum 2 years cleaning supervisory experience gained in the commercial industry.
    • Must have experience in health and safety standards and management.
    • Ability to work over weekends and nightshift is essential.

    go to method of application »

    Cleaning Supervisor - Cape Town

    Duties & Responsibilities    

    Operations and Service Delivery:

    • Ensure work schedules/job cards are in place for each position and relevant to site.
    • Ensure consistently high service standards are maintained for all services in scope with regular inspections.
    • Ensure that staff are correctly and smartly dressed displaying a name badge.
    • Highlight to sites the importance of upholding the company image at all times.
    • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
    • Managing company assets by performing monthly spot checks on high value items.
    • When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required. 
    • Do daily checks and follow-ups.
    • Report maintenance and safety concerns to the manager on a day to day bases.
    • Maintain personal health, hygiene and professional appearance.

    Communication:

    • Responding to management request timeously and providing necessary action required.
    • Responsible to regularly keep line management informed of pertinent issues relating to the unit

    Health and Safety:

    • Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

    General:

    • To maintain a high standard of morale and motivation through good communication skills.
    • May be required to assist with any other duties that may be outside scope of responsibility.

    Skills and Competencies    

    • Understand cleaning principles and knowledge of company policies and procedures.
    • Strong people skills.
    • Strong communication skills.
    • Able to work independently and under pressure.

    Qualifications    

    • Matric/Grade 12 or relevant experience.
    • Minimum 2 years cleaning supervisory experience gained in the commercial industry.
    • Must have experience in health and safety standards and management.
    • Flexibility to work over weekends.

    Method of Application

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