Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Our Human Capital business unit is one of the largest Human Resources, consulting, remuneration and psychology consultancies in South Africa. The unique consultancy mix available in EOH affords us a wealth of remuneration, tax, payroll, general Human Resources and industrial psychology expertise in one service provider.
Right from the word go EOH Human Capi...
Read more about this company
The Role
We are looking to hire a skilled and experienced Data Scientist with a robust background in data analysis, machine learning, and statistical modeling. Demonstrates proficiency in leveraging advanced analytical techniques to extract meaningful insights from large and complex datasets. Strong command of programming languages such as Python and R, as well as expertise in SQL for efficient data manipulation. Excellent problem-solving skills, attention to detail, and a continuous learner passionate about exploring emerging technologies and methodologies in the data science field.
Skills and Experience
What you’ll do:
Provide business insights through statistical analysis, forecasting, predictive modelling, simulation and optimisation. to Identify, explore, examine, integrate and scrub data from multiple disparate data sources required to answer complex business questions.
- Design advanced analytics (quantitative) models that will answer key business questions or discover opportunities for improvement, increased revenue or reduced costs.
- Analyse model results, interpret findings and communicate these findings in commercial terms to Business Users so that the business impact is clearly understood.
- Confidently and clearly communicate analytical results to both technical and non-technical audiences.
- Recommend solutions for creating revenue and reducing costs/loss based on model results.
- Run and automate regular reporting and operationalise successful models. ·
Establish effective and collaborative partnerships with BI Analysts / Data Scientists / Use Case Owners in the business.
- Work closely with the Data Analyst(s) to assist in answering complex business problems that require statistical analysis.
- Regularly monitor internal and external customer needs and make appropriate recommendations.
- Remain current with retail industry and Business Intelligence and data trends that will have business strategy implications or can be used to support recommendations to continually ‘test and learn/ to generate value. ·
- Remain current with developments in advanced analytics and methodologies.
Establish effective and collaborative partnerships with relevant business and IT teams, particularly the BI source systems.
- Remain current with developments in advanced analytics technology and methodologies.
- Monitor and report on the progress of IT management’s remediation of IT audit findings and IT risks.
- Contribute to the assessment and selection of IT GRC applications, solutions and services.
Your expertise:
- A minimum of 5 years in advanced analytics, model building and optimisation
- Experience with data manipulation and analysis using SAS and SQL skills or equivalent analytical platform skills.
- In-depth knowledge of Data Warehousing and BI environments Strong theoretical and practical knowledge of advanced analytical techniques, including: statistical methods, segmentation, experimental design, neural networks, data mining, optimisation techniques.
- Ability to identify which business problems will have the most value to the organisation if addressed through an advanced analytics solution.
- Ability to deal with situations where there are a lot of unknowns.
- Experience with Big Data ecosystems and SAS and SQL skills or equivalent analytical platform skills advantageous.
Qualifications:
- Degree in applied statistics, mathematics, operational research, economics, data engineering, risk management or equivalent industry training and experience.
- Advanced degree (honours or masters) preferred.
go to method of application »
The Role
We are searching for a Cloud DevOps Engineer who specializes in managing, troubleshooting, and deploying solutions on Hyperscale platforms, cloud-based infrastructure, and services across leading cloud platforms like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This role requires deep technical expertise, strategic planning, and operational excellence to ensure the scalability, reliability, and performance of cloud environments.
Skills and Experience
What you’ll do:
- Manage and maintain Hyperscale platforms for customers.
- Work with customers on projects to deploy new services as defined by Architects
- Must be able to work independently and with multiple teams to deliver services
- Call Management
- Building strong relationships with customers.
- The ability to take ownership of customer problems.
- A proactive approach to customer problems and an understanding of customer perception.
- Remote Incident Resolution
- Ability to multi task and meet specific goals set by supervisors and management
Your expertise:
- Minimum 1-3 years Microsoft Azure Experience (IaaS, Paas).
- Minimum 1-3 years Microsoft 365 Experience. (SaaS)
- Minimum 5 years of server support experience.
Qualifications:
Qualification required:
Preferred qualifications:
- Google certifications
- Azure certifications
- Microsoft 365 certifications
- AD/Entra ID
- Server and network support experience
go to method of application »
The Role
We are looking for a Client Director to join our team. The purpose of the client director role is to ensure that we have a deliberate and dedicated focus on all large (R100m+) clients / programmes or those that have the potential to reach R100m within 3-5 years, so that these grow over time, that risks are mitigated, issues are swiftly dealt with, that relationships are nurtured to withstand occasional service delivery issues, and that someone wakes up every morning thinking about how we can better serve, add value and support a particular client, while bringing the best of iOCO to the fore to grow our footprint in the account.
Skills and Experience
What you’ll do:
- Client relationship building – to build and nurture a close and lasting relationship with a number of senior client stakeholders (business and IT), learning their strategy, their operating model, their commercial models, and helping them understand and navigate what iOCO has to offer to support them in their strategy (Partner for Life).
- Client engagement – to be the main point of escalation for the client at all times; spending enough time on site to garner trust and establish and maintain a professional level of engagement. To arrange with internal iOCO stakeholders to take new and interesting thoughts, trends, technology and opportunities to the client to grow their thinking and cement the partnership, and to find new ways to deliver value to the client for the long term.
- Service delivery – to engage with senior iOCO leaders to make sure that there is good oversight on the sound management of projects, services and products provided by IOCO business units so that delivery aligns to the expectations of the client; while hosting periodic workshops with iOCO leaders in the account to ensure that the IOCO teams are well positioned to deliver what they need to, and that client expectations are realistic and constantly managed.
- Grow the account leveraging the breadth and depth of iOCO. Growth targets are discussed per account at the start of each financial year (1 August) and are based on a calculation derived from CTC.
Your expertise:
- 15 to 20 years experience in a Client Director role.
- Experience in networking within the relevant industry in SA is a must (Banking OR Telco OR Oil, Gas &Mining)
- Must have worked in the relevant Industry in SA (Banking OR Telco OR Oil, Gas & Mining)
- Consulting background would be advantageous.
Qualifications:
- Postgraduate qualification (Honors/Masters)
go to method of application »
Job Purpose
- Delivering a world class customer service experience
- Taking ownership of all customer support related to allocated services
- Understanding the business needs in the SME bucket
- Analysing requirements for input to changes and enhancements
- Collaborating with business superusers in focus area and cross-functional teams to deliver innovative digital solutions
Skills and Experience
Principal Accountabilities
- Responsible for managing service support for all services allocated as per SME bucket. Drive towards effective Incident Management
- Awareness around all possible changes that will be released into the PRODUCTION environment for allocated services in SME bucket
- Collaboration with other SME’s on changes in other areas that may have an impact on allocated processes
- Owns the LIVE environment for allocated services in SME bucket. Manage a close relationship with the key stake holders of all allocated services in SME bucket (i.e. BA’s, superusers).
- Responsible for maintaining and updating all knowledge articles in SME bucket
- Responsible for identifying problem areas and following through on all problems logged in SME bucket
- Responsible for escalation of any concerns in relevant SME bucket
- The SME bucket comprises of, but is not restricted to the following applications: GWP, FinSwitch, StockBroker, Morning Star DB
- The SME bucket comprises of, but is not restricted to the following business processes: Money in; Money Around; Trading Terms; Taxation; Correspondence
Key Performance Measures
- Any investigations related to SME bucket
- Weekly review of all incidents in relevant SME bucket
- Evaluate the quality of all knowledge articles in SME bucket
- Create new knowledge articles / QA existing ones from previous week
- Ensure that everyone in the team is aware of new knowledge articles
- Identify any training needs (support agents & users)
- Create user manuals and assist with training materials as needed.
- Conduct training on new areas/areas of concern in relevant SME bucket as per pre-defined shifts
- Attend daily stand-up meeting with peers (update on daily issues)
- Escalate any hot spots in weekly team meeting
- Collaborate with Business analysts and other stakeholders to gather and document business requirements for digital solutions
- Work closely with software development teams to translate business requirements/issues into functional specifications/solutions
- Partner with UX/UI designers to optimize the user experience of financial services software
- Drive any problem investigations in SME bucket
- Collaborate with QA teams to ensure that developed solutions meet high-quality standards
- Conduct user acceptance testing (UAT) and facilitate feedback sessions.
- Act as a liaison between business stakeholders and development teams, ensuring effective communication and understanding of requirements
- Responsible for mapping (and updating) all business processes in relevant SME bucket
- Attendance of bi-weekly meeting with business analysts (incidents review, hot spots, training)
- Key role in constructing and executing test cases in any project(s) related to SME bucket
- Act as the communication medium between client and all 3rd party suppliers of systems in relevant SME bucket
- Provide insights on industry best practices and emerging trends to enhance digital interfaces
- Utilize data analysis techniques and reporting to derive actionable insights and support data-driven decision-making
- Maintain comprehensive documentation of business requirements, system specifications, and test cases
Your expertise:
- Level: Senior (7+ years experience)
- Prior working experience in a Service oriented environment
- Proven experience as a Business Analyst in the financial services industry
- Strong understanding of digital technologies and trends
- Familiarity with agile methodologies
go to method of application »
The Role
We are seeking an experienced and skilled Agile Coach and trusted advisor to our clients, you are primarily responsible for arming individuals, teams, leaders and executives, with the right knowledge, tools, and training to help them adopt and improve an agile mind-set, methods, principles and practices in order to ensure effective outcomes for the organisation. You will coach at all levels within an organisation to transform the way they work and build the alignment, collaboration, and synchronisation to transform the organisational strategy into sustainable execution.
Skills and Experience
Responsibilities:
- Work directly with Release Train Engineers, Business Owners, Leaders, Executives, and other Lean-Agile coaches to help them embody an agile mind-set and implement Lean-Agile practices.
- Exposes leaders and organisations to the latest innovative thinking and ideas from the Agile community to increase agility.
- Understand where the Organisation is within their agile journey and employ the right approach to take them to the desired maturity.
- Leverage multiple frameworks and developmental models to provide a customised coaching approach to the organisation and individuals.
- Enable strong and fast feedback loops.
- Use data (productivity, team health and value delivery metrics) skilfully to assess and guide the organisation to better agility.
- Embody agile principles and lead by example.
- Increase collaboration, predictability, transparency, and promote a culture of experimentation and innovation.
- Demonstrate and value honesty, fairness, openness and listening abilities.
- Mentorship - Sharing knowledge, skills and perspectives that foster personal and professional growth for others (formally and informally).
- Engage in internal initiatives where relevant.
- Share knowledge with peers and actively participate or contribute to the coaching capability
Qualifications:
Essential Qualifications:
- SAFe Practice Consultant (6.0)
Preferred Qualifications:
- Agile certifications such as PMI Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, Leading SAFe, Large-Scale Scrum (LeSS) or similar - advantageous
Your expertise:
- 5-10 years as an Agile Practitioner or Practise Lead, especially at an organisational transformation context or a senior coaching role
- Proven experience working on agile initiatives
- Knowledge of Agile at scale
- Solid understanding of Lean, Scrum and Kanban
- Senior Agile Coaching Experience advantageous
Personal Attributes:
- Problem identification and problem-solving ability with a knack for both creative and critical thinking
- Negotiation skills
- Flexibility and adaptability
- Presentation and facilitation skills
- An effective communicator (written and verbal) in order to present your ideas and articulate every aspect of your designs
- A ‘team player’ with the ability to work within a collaborative and ever-changing environment
- Comfortable dealing with ambiguity
- Ability to manage stakeholders at all levels within an Organisation
- Ability to manage quality coaching deliverables
- Understanding of product development life cycles and methodologies (Agile, Lean, etc.)
- Understanding of scaling Agile within the context of an Organisation
- Ability to explain technical concepts to technical or non-technical personnel
- Defaults to questions instead of answers. Defaults to listening instead of talking
- Excellent presentation development and delivery skills
- Capacity to inspire and motivate
- Can apply their working knowledge of agile practices and methodologies to unique situations
- Excellent and varied influencing skills and ability to identify the right tactic for leaders and executives
- Values success and failures and celebrates both
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail