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  • Posted: Jul 16, 2024
    Deadline: Not specified
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    In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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    Advice Monitoring Specialist-1

    Job Description

    To provide analytical support in the assessment of financial advice using a standardise matrix of parameters to mitigate against advice risk

    • Control expenditure and identify process improvements to contain and reduce costs
    • Analyse and assess records of advice for compliance to regulatory standards and the standardised matrix of parameters to determine the quality of advice given to clients
    • Provide regular feedback and reporting on identified advice risks and developmental areas to mitigate against these risks
    • Display and encourage an appreciation of teamwork and inclusivity
    • Participate in planned activities that are appropriate for own development
    • Compile reports that track progress and guide business to make informed decisions
    • Manages risks in own area of responsibility
    • Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
    • Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation

    Application Closing Date:  22/07/24

    go to method of application »

    Personal Assistant

    Job Description

    To provide a comprehensive and effective secretarial support role to the relevant managers and teams.

    • Act responsibly with work related resources to contribute to cost containment.
    • Effectively plan and schedule manager's activities to continuously improve quality and service delivery within area.
    • Continuously assess own performance, seek timely and clear feedback and request development where appropriate.
    • Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
    • Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
    • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization.
    • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
    • Build and maintain stakeholder relationships.

    Application Closing Date: 20/07/24

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    Private Banking Analyst Private Wealth

    Job Description

    • To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

    Are You Someone Who Can;

    • Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
    • Build sound relationships based on trust and openness.
    • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
    • Understand and market all financial services solutions within the relevant business offering.
    • Assist with profit growth for the business through ensure effective management of the leads pipeline.
    • Consistently produce high-quality outputs within agreed deadlines

    You Will Be an Ideal Candidate If You

    • Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
    • Experience - 2 to 3 years’ experience within a Sales/Service area of a financial environment.
    • A person must not be unrehabilitated insolvent

    You Will Have Access To

    • Opportunities to network and collaborate.
    • Challenging Working Opportunities to innovate.

    We Can Be a Match If You Are

    • Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
    • Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
    • Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.

    Application Closing Date: 31/08/24

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    Interior Design Specialist

    Are you someone who can:

    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
    • Conduct research from internal and external practices to find cost effective design solutions.
    • Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
    • Keep up to date with the latest trends regarding interior, and how work is performed in order to provide cutting edge workspace solutions. Utilize insights from trend analysis to inform future design settings, processes and procedures.
    • Meets with clients to gather project requirements; understand and interpret requirements. Initiate communication with all relevant project stakeholders to determine scope, timelines, and resources necessary for project completion; creates design development CAD (Computer Automated Design) drawings for client approval to proceed.
    • Comply with governance in terms of legislative and audit requirements.

    You will be an ideal candidate if you:

    • Proven working experience in decorating interior spaces. 
    • Expertise in layout, colour, lighting, materials selection, custom furniture, and all installations
    • Experience in Revit, AutoCAD and Enscape.
    • Excellent portfolio of previous works
    • Attention to detail,
    • Artistic ability, vision, and creativity
    • Communication and presentation skills
    • Project ant time management skills
    • Degree in Interior Design or similar relevant field

    Knowledge, skills & abilities

    • Good standard of personal hygiene
    • Ability to work under pressure and use own initiative
    • Ability to meet deadlines
    • Ability to work as part of a team
    • Good customer care skills

    You will have access to:

    • Opportunities to network and collaborate.
    • Challenging Working
    • Opportunities to innovate.

    We can be a match if you are: 

    • Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

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    Multi-Manager Portfolio Manager

    Are you someone who can:

    • Analyse and research asset managers investment strategy with the potential to be included in the FNB Multi Managed solutions
    • Engage with the asset managers and overall investments community as part of research
    • Maintain financial models, making sure that they have high levels of integrity and accuracy
    • Support, assist and complement the broader investment team by making manager recommendations
    • Present comprehensive, coherent and properly motivated investment theses on recommendations

    You will be an ideal candidate if you can:

    • Remain abreast of market conditions and worldwide investment themes and issues
    • Have a broad perspective of economic issues and how they affect investments
    • Present investment ideas to other stakeholders in the business, most notably portfolio managers and wealth managers
    • Be highly adaptable and able to juggle numerous tasks simultaneously
    • Assist the multi management team and broader business with relevant task

    You will have access to:

    • Opportunities to network and collaborate
    • A challenging working environment
    • Opportunities to innovate

    We can be a match if you have:

    • Strong analytical and quantitative skills
    • Experience in investment management, manager research and asset allocation
    • Knowledge in investment strategies, private markets, investment vehicles, and manager structures
    • Excellent communication and presentation skills
    • Ability to work independently and as part of a team
    • Relevant bachelor’s degree in finance, Economics, or related field
    • At least 5 years of experience in a financial institution is advantageous

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    Solution Strategist

    Job Description

    • To provide specialist solution advise and to design a solution that best meets the needs of the client To coordinate the implementation of the designed solution, managing the project implementation across the relevant business units

    Are you someone who can:

    • Engineer and leverage processes and technologies to meet business needs
    • Produce high-quality outputs consistently within agreed deadlines
    • Think critically and make data-driven decisions
    • Develop and execute strategic plans to achieve business goals and objectives
    • Build sound relationships based on trust and openness

    You will be an ideal candidate if you:

    • Have a certificate or Diploma in computer science, information systems, economics or related fields 
    • Have 3 to 5 years of experience in a similar environment
    • Strong analytical and problem-solving skills. 
    • Experience in strategic planning and project effective project execution 
    • Strong leadership and decision-making abilities. 
    • Are comfortable working in a fast-paced and ever-changing environment. 
    • Are passionate about customer success and experience. 

    You will have access to:

    • Cutting-edge technology and tools for analysing and solving complex business problems 
    • A diverse and talented team of experts 
    • Networking opportunities with leaders in the industry 
    • Work environment that fosters creativity and teamwork. 
    • Challenging Working 
    • Opportunities to innovate 

    We can be a match if you are:

    • Curious & courageous - you're driven by always wanting to know more, learn more and you're brave enough to 
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it. 
    • A creative and analytical thinker who can develop innovative solutions to complex problems. 
    • A strategic thinker who can see the bigger picture and develop actionable plans to achieve goals. 
    • A proactive individual who can drive initiatives forward and take ownership of projects. 

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    Systems Support Technician

    Job Description

    To perform onsite hardware, software and peripheral updates and ensure repairs in our organisation

    • Explore and implement cost saving initiatives
    • Manage costs / expenses within approved budget to achieve cost efficiencies
    • Deliver exceptional IT Support service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
    • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
    • Manage service desk and incidents to provide efficient IT support, aligned to SLA's and agreed standards
    • Minimise system downtime through pro-active monitoring and planning; Ensure trending and minimisation of recurring problems.
    • Maintain relevant systems to ensure integrity of data / functionality - (amongst other) by ensuring Anti-Virus is installed on all PC's, all patches up to date, PC names up to date, server connections accurate and proactively provide system maintenance and support solutions.
    • Manage agreed projects to ensure successful implementation within agreed timelines
    • Provision of an efficient IT administration service through careful and timeous planning, reporting and updating of all related information
    • Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements
    • Manage own development to increase own competencies
    • Support peers and colleagues across IT functions through knowledge management / sharing / mentoring / coaching

    Requirements

    Relevant IT Qualification

    • 3-5 years' experience in a similar role
    • Experience with Tech support and end-user support required
    • Contact centre support experience is beneficial

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    Data-Scientist

    Job Description

    • To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.

    Are you someone who can:

    • Get dirty with the data and create insightful views.
    • Find answers to business problems using the data
    • Chat to stakeholders to understand requirements better; build relationships with them
    • Produce consistently high-quality outputs within agreed deadlines
    • Summarise and present your insights in a manner that is easy for your stakeholders to understand

    You will be an ideal candidate if you:

    • Have a qualification in Mathematics, Actuarial Science, Statistics, Engineering, Computer Science or similar
    • Have 2+ years in a similar data scientist environment
    • Are experienced in SAS, PowerBI and SQL
    • Have exposure to Python and R

    You will have access to:

    • Opportunities to network and collaborate
    • Opportunities to innovate

    We can be a match if you are:

    • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

    go to method of application »

    Artisan Electrician

    Job Description

    • To assist the Technical Manager with building operations and coordinate planned and reactive maintenance on allocated portfolio, ensuring efficient operation of facilities and equipment

    Are you someone who can:

    • Carry out daily maintenance of electrical circuits and systems within the building.
    • Ensuring electrical equipment operates efficiently by carrying out servicing and fault finding.
    • Identify, and escalate potential risks which may lead to failure and/or unforeseen downtime if not attended to in a timeously manner.
    • Identify issues with systems that may lead to an increase in consumption and ultimately affect business units operationally.
    • Manage contractors working onsite to ensure work is carried out in accordance with electrical standards, building standards and according to scope.
    • Obtain quotations from various vendors which includes material and labour for work to be carried out.
    • Ensure that client queries and technical queries are dealt with proactively and accurately, within the agreed turn-around times and that responses are of a high quality and be available for 24hrs standby for emergencies.
    • Handle internal and external clients with a high degree of professionalism, tolerance, diplomacy and tact.
    • Perform routine troubleshooting, inspection, maintenance, and repairs of equipment on premises.
    • Provide input on all electrical works being carried out by external parties.
    • Interpret blueprints, drawings, sketches and work orders to others.
    • Provide an efficient administration service through careful and timeous planning, reporting and updating of all related information.
    • Maintain various records related to labour, materials and work orders.
    • Support of quality and compliance standards in business processes by regular inspections and documentation filed; No incidents recorded.
    • Support all technical team members if and when required.
    • Manage own development to increase own competencies.

    You will be an ideal candidate if you:

    • Electrical trade test successfully completed.
    • Basic electrical circuit knowledge, either having completed an electrical course from a Technikon or experience-based knowledge.
    • Experience in building electrical systems +- 5years.
    • Ideal candidate to have completed a diploma in electrical and in possession of an electrical trade certificate. To have knowledge on all buildings electrical systems, not excluding HVAC systems, fire systems, audio visual equipment.

    You will have access to:

    • Opportunities to network and collaborate
    • Challenging Working
    • Opportunities to innovate

    We can be a match if you are: 

    • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

    go to method of application »

    Branch Advisor FAIS

    Job Description

    Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

    • Leads identified converted into successful sales.
    • Ensure activities support cost containment and reduction.
    • Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
    • Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
    • Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
    • Always conduct themselves in an ethical manner.
    • Adhere to the TCF (Treating Customer fairly) principles in all that you do.
    • Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
    • Resolve all customer queries efficiently, and within agreed timelines.
    • Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
    • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
    • Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
    • Demonstrates behaviour in support of the organizational values.
    • Takes accountability for own performance, personal and career development.
    • Maintain an ability to adapt to ever changing business and customer needs.
    • Contribute to the overall effectiveness and success of the team.
    • Improve knowledge and competencies by completing role specific training as per eCareers.

    go to method of application »

    Java Developer-2

    Job Description

    • Implements a program of technology projects to ensure that program goals are accomplished
    • As a Java Developer, you will be in a team where experts come together and ignite effective change. We call these #changeables our nav-igators – people who want to use tech to help others nav-igate their lives and business. As nav-igators, we are made up of unique talents, diverse minds, adaptability and live up to the promise of staying curious.

    Are you someone who can:

    • Advise on the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
    • Write well designed and efficient code for medium to large applications.
    • Work in small independent teams
    • Evaluate system performance through stress testing results to ensure code quality and application stability

    As a #Changeable you will have access to:

    • Opportunities to network and collaborate.
    • Work that is challenging
    • Opportunities to innovate.
    • Flexible working environment
    • Deep focus on health and wellbeing
    • Coaches and mentors to help with your professional development.
    • A very Generous leave policy to cater for your individual needs.
    • Preferential employee banking rates that include Vehicle and Home loans. For more details see attachment

    We can be a match if you are:

    • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
    • A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
    • Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

    You'll be an ideal candidate if you:

    • Are you very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
    • Are experienced in System Design & Development methodologies.
    • Are proficient in Atlassian (i.e., JiRA) software suite (to your advantage)
    • Have a BSC Computer Sciences, BSC Informatics or related degree.

    Tech Stack:

    • MySQL
    • Hibernate and Springboot
    • Jenkins
    • Docker
    • Java 8/11
    • CI/CD
    • Mavern and Gradle
    • GIT
    • LDAP
    • Radius
    • Oauth 2.0
    • SAML
    • Cassandra

    go to method of application »

    Financial Manager II

    Job Description

    • To partner with the business in the provision of financial expertise and advice and develop supporting processes that continuously enhance the delivery of financial services.
    • As part of our REMS talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

    Are you someone who can:

    • Partner with stakeholders in the provision of financial insights and guidance into the operational and general decision making and debates.
    • Monitor and coach behaviours that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
    • Manage and monitor the applications and effectiveness of the business's financial information systems.
    • Coordinate the budget preparation and manage the process throughout the budget period in accordance with guidelines and assumptions. Monitor and report variance analysis to support decision making and guide management in taking corrective action on budget variances.
    • Record, interrogate and manage costs with associated drivers in the production, analysis and use of information for decision-making in the business.
    • Plan and apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
    • Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
    • Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
    • Maximise productivity through efficient planning of people and processes to drive optimal utilisation of available resources; identify and implement improvements to accounting and reporting processes.
    • Manage the interrelationships between various systems, data and other resources to ensure effective project planning and delivery.
    • Review and prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
    • Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
    • Plan and manage performance, skills development, succession and talent management and culture of team in order to improve performance and competence.
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

    You will be an ideal candidate if you possess:

    • Qualification - Qualified CA and/or CIMA
    • Experience - 3 to 5 years of working experience in financial field post qualification
    • Additional Knowledge - Experience in financial services industry

    You will have access to:

    • Opportunities to network and collaborate
    • Challenging Working enviroment
    • Opportunities to innovate

    We can be a match if you are: 

    • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

    go to method of application »

    Universal Advisor

    Job Description

    To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

    • Connect with our customers by living up to our brand promise of how we can help you? at all times.
    • Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
    • Always conduct themselves in an ethical manner.
    • Adhere to the TCF (Treating Customer fairly) principles in all that you do.
    • Identify and sell/cross sell products aligned to customer needs.
    • Maximise channel optimisation opportunities identified aligned to customer needs.
    • Ensure activities support cost containment and reduction.
    • Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
    • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
    • Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
    • Demonstrate behaviour in support of the organisational values.
    • Takes accountability for own performance, personal and career development.
    • Improve knowledge and competencies by completing training specific for role as per eCareers.
    • Contribute to the overall effectiveness and success of the team.
    • Maintain an ability to adapt to ever changing business and customer needs.

    go to method of application »

    Developer

    Job Description

    Implements a program of technology projects to ensure that program goals are accomplished

    • Research new technology being used in the financial sector
    • Develop prototype systems on which to test and prove the new technology
    • Make recommendations of technology, vendors who can supply and support that technology as well as the use cases in which they can be used
    • Maintain and share a knowledge base of financial technology, trends and news for the group
    • Where bespoke applications are required, develop those applications to assist the treasury functions in the bank
    • Participate with the broader community in the development of a blockchain platform for financial systems
    • Analyzing requirements
    • Translating requirements into functional software solutions
    • Translating using programming languages and tools, e.g. COBOL, HOGAN, IMS, MVS, ENDEVOR, FILEAID
    • Testing, implementing and maintaining software applications to meet client specifications and technical standards
    • Agile methodology
    • Batch Support using CONTROLM and HOAGN ABEND AID
    • Callout
    • Production Support

    go to method of application »

    Business Analyst

    Job Description

    • Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed

    The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes

    • Analyse business from all aspects to develop in in-depth understanding of the business
    • Work with end users and project owners to identify business, functional and technical requirements
    • Do gap analysis between current and required specifications
    • Oversee the planning and execution of systems testing
    • Analyse exiting business processes and facilitate with stakeholders to make improvements
    • Identify and define business processes and system development or configuration requirements to realise the process end goal
    • Work with project team members to define metrics/performance goals/ acceptance criteria for the solution or system
    • Assist in translating requirements into test conditions and expected results for unit development, system integration and UAT
    • Participate in quality reviews or set reviews of designs, prototypes, and other work products

    Method of Application

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