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Believe Resourcing harnesses the power of advanced AI technology, setting new industry standards in candidate sourcing and matching. Our proprietary AI algorithms swiftly navigate vast talent pools, pinpointing candidates with unrivaled precision. However, we understand that true recruitment excellence requires more...
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About the Role:
The Office Administrator will play a crucial part in ensuring the smooth running of the Parklands office. This position involves a variety of administrative and clerical tasks, with a significant emphasis on managing documents related to BEE verifications and the training academy. The successful candidate will be the primary point of contact for client communications; coordinate closely with the Johannesburg office to support current employees; and facilitate effective communication between the CEO, staff, and clients.
Requirements:
- Strong organisational and administrative skills;
- Excellent communication and interpersonal abilities;
- Ability to manage multiple tasks and meet deadlines;
- Proficiency in Office software and tools.
Key Responsibilities:
- Manage day-to-day administrative tasks, including handling documents related to BEE verifications and the training academy;
- Serve as the primary point of contact for client communications;
- Coordinate with the Johannesburg office and assist current employees with their administrative needs;
- Oversee and support current employees, ensuring tasks are completed efficiently;
- Report directly to the CEO on all tasks and responsibilities;
- Facilitate clear and effective communication between the CEO and staff, as well as with clients.
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About the role:
They aim for 100% no tickets breached, and the Support Desk Coordinator is responsible for coordinating and prioritising service tickets and manage them through to completion of the ticket.
Responsibilities:
- Coordinating and prioritising service tickets and manage them through to completion of the ticket.
- Provide continuous status information to ensure customer satisfaction.
- Initiate customer contact escalates to appropriate parties and resolve incidents.
- Answer, evaluate, and prioritise incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
- Follow up with technical staff and maintain a good working relationship with them
- Make sure tickets are closed within SLA
- Maintain Maintenance schedules for Customers
- Keeping customers up to date on call status
- Customer service: Maintain a good relationship with clients
- Assist with all customer queries
- Follow up and review completed tickets.
Skills and Qualifications
- Min 6 years’ experience in IT industry as well as experience on the Support Desk.
- Computer Skills
- Good communication Skills
- Ticketing system knowledge
- Customer Service training
- Good reporting skills
- Good organising skills with the ability to manage the tech team’s diaries based on the tickets.
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About the Role:
The Trailer Mechanic will specialise in the maintenance and repair of GRW Trailers. This role requires a detail-oriented individual with a solid background in trailer mechanics and pneumatic systems. The successful candidate will benefit from a supportive work environment with opportunities for growth and advancement.
Requirements:
- Minimum one to two years of experience working on GRW Trailers;
- Pneumatic system experience;
- Fluency in Afrikaans;
- Own vehicle.
Advantageous:
- Additional certifications in trailer mechanics or related fields;
- Experience with other types of trailers or heavy vehicles;
- Strong problem-solving skills;
- Ability to work independently and as part of a team.
Duties and Responsibilities:
- Perform maintenance and repairs on GRW Trailers;
- Diagnose and troubleshoot mechanical issues, particularly with pneumatic systems;
- Conduct routine inspections and preventative maintenance to ensure trailer safety and performance;
- Collaborate with team members to complete tasks efficiently and accurately;
- Maintain accurate records of all maintenance and repair work;
- Ensure compliance with safety standards and regulations;
- Provide excellent customer service when interacting with clients and team members;
- Stay updated on industry best practices and advancements in trailer technology.
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Responsibilities:
- Develop and implement engineering solutions in line with project requirements
- Collaborate with team members to deliver high-quality work
- Maintain relationships with clients and stakeholders
Requirements:
- Must be a registered professional engineer (ECSA)
- Experienced and expert in heavy currents
- Working with Microsoft Office packages
- Working knowledge of other packages like Retic Master, PowerOffice, Bentley MicroStation, DigSilent, MS Projects, Dialux, etc. will be an added advantage.
- Must be able to undertake different office tasks (flexible to help if needed by others)
- You will need to have a 13-digit SA ID number
Must have background or extensive knowledge of at least one or more of our client's core focus areas, being:
- HV Substation Design (132/88 kV etc.)
- HV Overhead Lines Design (132/88 kV etc.)
- MV and LV Reticulations Design
- Renewable / Alternative Energy
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About the role:
Our client is now ready to take the next step by providing call center services to their existing 100+ clients and to expand across new clients and markets. To keep up with the strong demand and growth for the coming years, our client needs a Call Centre Manager with operational expertise as well as experience working with client on-boarding and integration.
Our client is therefore looking for a Call Centre Manager who will be responsible for the Call Center Operations in their South Africa delivery Centre, working in close cooperation with CCO in the UK and closely with other internal stakeholders as well as externally with the business unit’s clients.
Responsibilities:
- Responsible for a portion of our call centre operations in Johannesburg, South Africa
- Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations
- Work closely together with the sales organisation to on-board new clients
- Work closely together with Operations Directors to further develop processes, procedures and methodologies that result in accurate and timely forecasts that can be used for both short and long-term budget and staff/capacity planning
- Manage and develop the Call Center agents including informing training and development for new hires and for their professional growth
- Ensure the company operates within the framework of legislation within the countries our client operates and enforce the company’s rules and policies
- Manage and oversee overall performance and service level agreement
Requirements:
- Have 3+ years working experience of leading customer care service teams
- Proven and successful ability to lead call center agents towards growth
- Excellent English communication (written, verbal, listening, etc.) and interpersonal skills
- Desire to build career in one organisation for the next 3+ years
- Outstanding communication and negotiation skills
- A person of high integrity, honest, straight-forward and transparent
- A Bachelor's degree is desirable
- Project management and/or training experience is desirable
- Strong PC, Microsoft Windows (Word/Excel/PowerPoint) and Internet usage skills
- Highly proficient with ERP software and other applicable tools such as CRM
- Good experience in call center platforms
Competencies:
- Professional, emotionally mature and ethical
- Strong, proactive, service mindset and customer focused
- Strong interpersonal skills and ability to work well with a broad range of personality styles and types
- High sense of responsibility, tasks ownership and ability to drive problem solving through to resolution
- Excellent planning, organisational skills and prioritisation to meet deadlines and carry out overall business plans
- Passion for customer service!
- Stay calm under pressure!
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About the role:
The Service Desk Shift Leader provides support and a point of escalation to a team of Service Desk analysts, as well as assisting the Team Leader with their responsibilities. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. The role endeavours to provide all customers with the best level of customer service and support, maximising productivity and improving service delivery to achieve and exceed SLAs (Service Level Agreements), OLAs (Operational Level Agreements and KPI (Key Performance Indicators) targets.
Responsibilities:
- Provide support and a point of escalation to a team of Service Desk Analysts and assist the Team Leader in their day-to-day responsibilities
- Support with the delivery of training across the Service Desk
- Contribute to the timely resolution of customer complaints and escalations, suggesting corrective actions to be discussed and agreed upon with the Team Leader and/or Desk Manager
- Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service
- Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets
- Through monitoring, management and contribution ensure the team achieve and exceed relevant SLAs, OLAs and KPI’s
- Identify and escalate any potential breach of service level or risk, where possible, mitigating breach and managing to resolution
- Provide relevant stakeholders within Services with reports as and when required.
Requirements:
- Awareness of ITIL methodologies and best practice
- Knowledge of the working practices of the area responsible for
- Good working knowledge of Microsoft Word, Excel and Outlook
- Previous supervisory experience
- Team focused – a genuine passion for leading individuals to deliver excellence through continuous development and improvement
- Previous Supervisory/Management experience
- A passion to deliver excellent service with service level management and experience
- Effective communication and interpersonal skills with internal and external stakeholders
- Creative and innovative problem-solving skills with an inquisitive nature
- Analytical with attention to detail
- Ability to work as a team to support and influence team members
- A desire to take ownership and accountability to see your work through to resolution
- Ability to work under pressure and to tight deadlines
- A patient, tolerant and supportive team member
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Requirement
- A degree in Electrical Engineering.
- Recent Graduate or up to 2 years experience.
- Reliable Vehicle
- Fluent in German (Read, speak and write)
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Requirement
- A recent degree in Electrical Engineering, Mechatronic Engineering, or BSc in Computer Science.
- Recent Graduate or up to 2 years experience.
- Reliable Vehicle
- Fluent in German (Read, speak and write)
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About the Role:
As an Accountant and Costing Specialist with mid-level experience, your role involves managing and overseeing financial transactions within the construction/engineering sector. Responsibilities include recording, summarising, and reporting project-related financial activities, preparing accurate financial statements, maintaining detailed project cost records, and analysing financial data to support decision-making. Your role is crucial in evaluating project profitability, cost management, and ensuring compliance with accounting standards and project finance regulations. You will provide clear and accurate financial insights to stakeholders and management, contributing to informed decision-making within the organisation.
Requirements:
- Bachelor's degree in Accounting, Finance, or a related field;
- Proven experience in performing full accounting functions and financial reporting;
- Strong knowledge of accounting principles and financial regulations;
- Experience with tax calculations, VAT, and corporate income tax;
- Proficiency in accounting software and Microsoft Excel;
- Excellent attention to detail and accuracy in financial reporting;
- Strong analytical and problem-solving skills;
- Ability to work independently and manage multiple tasks effectively;
- Familiarity with SARS e-filing and tax administration processes;
- Good communication and interpersonal skills for liaising with stakeholders and SARS.
Role & Responsibilities:
- Perform full accounting functions from source documents to trial balance;
- Prepare and process monthly journals, including salary, depreciation, and interest on loan accounts;
- Reconcile general ledger accounts and maintain accurate financial records;
- Process cash book transactions and perform reconciliations;
- Reconcile and manage debtors and creditors control accounts;
- Conduct bank reconciliations and ensure accuracy of financial records;
- Calculate and prepare monthly VAT calculations and reconciliations;
- Generate monthly intercompany invoices and assist in management reporting;
- Assist in the preparation of annual financial statements and support audit processes;
- Calculate corporate income tax and handle SARS e-filing submissions and queries;
- Manage HP loans, including tracking and reporting on costs by projects;
- File annual returns and handle EMP501, EMP201, and IT14 tax returns;
- Perform administrative duties related to accounting and financial tasks.
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About the Role:
Our client is on the lookout for a meticulous Corporate Accountant to join a dynamic finance team! This role is perfect for a finalist or newly qualified accountant who's hungry to dive into the world of commercial accounting, financial analysis, and business reporting. Join them for an exciting opportunity to apply your skills and gain invaluable hands-on experience in a fast-paced and innovative environment!
Requirements:
- Recognised accounting qualification;
- Strong academic background in accounting, finance, or a related field;
- Good understanding of accounting principles, financial analysis techniques, and commercial acumen;
- Excellent analytical, problem-solving, and communication skills;
- Proficiency in MS Excel and other financial modeling tools is a plus;
- Ability to work independently and collaboratively in a fast-paced environment;
- Detail-oriented with a commitment to accuracy and integrity.
Role & Responsibilities:
- Assist in the preparation and analysis of financial reports, including monthly management accounts, budget variances, and forecasting;
- Support the commercial team by conducting pricing analysis, contract reviews, and profitability assessments;
- Develop and implement financial models to support business decision-making processes;
- Conduct research and analysis on market trends, competitor performance, and industry benchmarks to inform strategic initiatives;
- Collaborate with cross-functional teams to gather financial data, provide insights, and support stakeholders;
- Assist in the annual budgeting process by compiling data, preparing schedules, and analysing variances.
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About the Role:
The HR Business Unit is dedicated to creating an engaging environment for all employees. As part of a team of experienced professionals passionate about unlocking human potential and driving business performance, this role focuses on the Rewards and Benefits component of the people strategy. Reporting to the HR Services Manager, the successful candidate will design, implement, and manage rewards and benefits programs to enhance employee satisfaction and retention.
Requirements:
- HR Degree / National Diploma in Payroll/Finance or related studies;
- Hands-on, strong functional knowledge and a minimum of 5 years inhouse payroll operation experience;
- SAP accounting exposure and experience with reconciliation of salaries accounts;
- Proficient with Sage 300 People (essential);
- Advanced Microsoft Excel skills;
- Knowledge of best practices around salaries and payroll topics, policies and procedures;
- PAYE knowledge is essential;
- GRP qualification is advantageous.
Responsibilities:
- Responsible for the monthly payroll and related tax processing activities (including expatriates);
- Support of the administration of all employee benefits (pension fund, short term insurance, funeral cover, retirement process and Employee Assistance Programme);
- Ensure compliance with all current payroll related legislation;
- Manage internal monthly expatriate postings and reconciliations with general ledger;
- Ensure that the creditors are accurately paid on time and reconciled accordingly;
- Manage the Mid-Year and Year-End Tax Reconciliation and Returns;
- Ensure monthly back-ups and updates are done timely on internal HR system (Sage People 300);
- Participate in the monthly on-boarding of new employees;
- Support the Annual Company Bonus payout cycle and Salary Increase process;
- Administer the Pension fund including monthly reconciliation, claims, employee queries, retiree support;
- Support all reporting related payroll requirements and audits as necessary;
- Partner and work collaboratively with HR team to elevate the employee experience.
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About the Role:
The successful candidate will have a demonstrable track record of accomplishing the development and implementation of HR organisational strategy and people management policy. In addition, transferable skills to develop and implement employee value and business strategy as well as organisational design would be desirable.
Managing and improving employee relations and HR information systems would be a central part of the responsibilities for this role that will connect to the talent and organisational design responsibilities within the context of business unit integration.
Requirements:
- A relevant recognised qualification at NQF Level 7 or equivalent;
- A postgraduate qualification at NQF Level 8;
- A minimum of three years’ experience in a senior management HR position or 10 years in middle management;
- Extensive human resource management experience and specialist knowledge in labour law, organisational design, and learning and development will be an advantage;
- Must have in-depth knowledge of all applicable legislation relating to human resources;
- Proficient in Microsoft packages and Sage VIP 300;
- The ideal candidate will be a transformational leader with strong managerial skills.
Role & Responsibilities:
- Manage the People Management Business Unit;
- Lead talent management and organisational design and development;
- Ensure a reliable Human Resource Information System;
- Develop and implement a people management strategy and policy;
- Development and implementation of a learning organisation strategy and roadmap;
- Improve and implement the learning and development strategy;
- Develop a comprehensive employee value proposition strategy;
- Provide employment relations support and manage labour relations with stakeholders.
Advantageous:
- A postgraduate qualification at NQF Level 8;
- Registered with a human resource professional body;
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About the Role:
You will design, implement, and manage a hybrid IT infrastructure, focusing on SQL database support and Azure migration. This role requires expertise in system administration, networking, cloud services, and SQL databases. You will ensure the reliability, security, and efficiency of both on-premises and cloud IT systems, supporting the organisation's growth and technological advancement.
Requirements:
- Bachelor's degree in Engineering, Computer Science, Systems Analysis, or related field;
- Minimum of 15 years of experience in IT infrastructure engineering or a related role including substantial experience with SQL database administration and cloud;
- Certifications such as Azure Solutions Architect, or similar;
- SQL database certifications such as Azure Database Administrator Associate;
- Certification in Microsoft Technologies (MCSE\MCDBA);
- Proficiency in Windows operating systems;
- Strong knowledge of networking protocols, firewalls, and security best practices;
- Experience with virtualisation technologies (VMware);
- Experience with backup technologies (Veeam);
- Expertise in cloud platforms (Azure; Microsoft 365), and cloud-based database solutions (RDS, Azure SQL Database);
- Proficiency in scripting languages (PowerShell);
- Strong experience with SQL databases (Microsoft SQL Server);
- Expertise in SQL database performance tuning, query optimisation, and troubleshooting;
- Knowledge of SQL database backup, recovery, and disaster recovery planning;
- Proficiency in Azure services, including virtual machines, databases, storage, and networking.
Responsibilities:
System Administration:
- Manage servers, storage, networking for security and compliance;
- Develop disaster recovery plans, automate tasks for efficiency.
SQL Database Support:
- Install, configure, and maintain SQL servers for performance, and security;
- Monitor, troubleshoot performance; optimise queries, maintenance;
- Implement security measures; plan and execute disaster recovery.
Cloud Services (Azure):
- Deploy, optimise Azure infrastructure, SQL databases;
- Lead on-premises migrations with minimal disruption;
- Optimise resource usage; evaluate new Azure technologies;
- Provide guidance on Azure services, best practices.
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About the Role:
We are seeking a motivated Junior Systems Administrator to support their IT operations. The ideal candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of IT systems. This role involves managing user accounts, ensuring system security, and providing technical support to end-users. The successful candidate will be proactive, detail-oriented, and able to work collaboratively within a team.
Requirements:
- Relevant IT qualifications or certifications;
- Proven experience in systems administration, including user account management and IT hardware maintenance;
- Proficiency in operating systems, Active Directory, security policies, software management, and system monitoring tools;
- Experience in developing and maintaining scripts for automating tasks;
- Knowledge of industry standards and regulatory requirements;
- Excellent problem-solving, communication, and collaboration skills;
- Staying updated with the latest industry trends and technologies.
Role & Responsibilities:
- Install, configure, and maintain operating systems;
- Create, manage, and delete user accounts and groups in Active Directory or other directory services;
- Implement and enforce user access controls and security policies;
- Install, update, and manage software applications and licenses;
- Troubleshoot software issues and provide support to end-users;
- Maintain and repair IT hardware, including servers, workstations, laptops, and peripherals;
- Oversee hardware inventory and procurement;
- Monitor system performance and availability, using tools to track and analyse system metrics;
- Optimise system performance and manage capacity planning;
- Maintain detailed documentation of system configurations, procedures, and changes;
- Develop and maintain scripts for automating routine tasks and system maintenance;
- Implement automation tools to streamline IT operations;
- Ensure IT systems comply with industry standards and regulatory requirements;
- Stay updated with the latest industry trends, technologies, and best practices;
- Provide technical support and guidance to end-users and other IT staff;
- Resolve helpdesk tickets and escalated issues promptly and effectively;
- Work closely with other IT team members, developers, and stakeholders to ensure seamless IT service delivery;
- Participate in IT projects, including planning, execution, and post-implementation support.
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About the Role:
As a Senior IT Field Services Technician, you will play a critical role in providing on-site technical support to clients. You will be responsible for diagnosing and resolving complex IT issues, performing regular maintenance, and ensuring the seamless operation of client IT infrastructure. Your expertise and excellent customer service skills will contribute to our clients reputation for excellence.
Requirements:
- Minimum six years of experience as an IT Field Services Technician or similar role;
- Strong knowledge of computer hardware, software, and networking;
- Proficiency in Windows and macOS operating systems;
- Experience with Microsoft Office 365, Active Directory, and other common IT applications;
- Excellent problem-solving skills and attention to detail;
- Strong communication and interpersonal skills;
- Ability to work independently and manage multiple tasks simultaneously;
- Valid drivers license and reliable transportation;
- Experience with virtualization technologies (e.g., VMware, Hyper-V);
- Familiarity with cybersecurity best practices and tools.
Preferred Qualifications:
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
Key Responsibilities:
- Provide on-site technical support for hardware and software issues;
- Install, configure, and troubleshoot IT equipment, including desktops, laptops, printers, and networking devices;
- Perform regular maintenance and updates to ensure optimal performance of client systems;
- Assist with network setup and management, including switches, routers, and firewalls;
- Collaborate with remote support teams to resolve escalated issues efficiently;
- Maintain accurate documentation of client systems and service activities;
- Deliver exceptional customer service and build strong client relationships;
- Stay up-to-date with the latest industry trends and technologies.
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About the Role:
As an IT Support Technician, you will play a critical role in maintaining and improving the IT infrastructure. You will be responsible for monitoring systems, resolving technical issues, and ensuring the efficiency and robustness of the IT environment. This role requires a blend of technical expertise, problem-solving skills, and the ability to work under pressure.
Requirements:
- Minimum of 12 years’ technical support experience;
- Bachelor’s Degree in Engineering, Computer Science, Systems Analysis, or related field;
- Certification in Microsoft Technologies (MCSE / MCDBA);
- Certification in Networking Technologies (CCNA / CCNP);
- Thorough understanding of enterprise foundation processes (Patch/Backup/Asset/Security Management);
- Ability to identify and manage technical risks;
- Cybersecurity awareness and understanding;
- Good communication skills and teamwork;
- Experience in a financial services environment is beneficial;
- ITIL exposure is advantageous;
- Must have own transport;
- Proficiency in Windows 10/11 administration; Windows Server (2012/2022) administration; Active Directory (2012/2022) and group policy administration; Exchange (2016/Online) administration; SQL 2012/2019 (maintenance); VMware 6/7 (ESX) administration; Switch & Router configurations (Cisco / HP); Scripting languages (PowerShell); Support for applications based on .NET/SQL/Visual Studio; Server Hardware (Dell); Backup Software (Veeam);
- Competency in cloud services, including M365 / Azure, would be advantageous.
Role & Responsibilities:
- Provide general desktop support;
- Fast and effective problem resolution;
- Monitor Active Directory, Exchange, VMware, and SQL infrastructure;
- Review and ensure robustness and efficiency of IT software/hardware infrastructure;
- Diagnose and resolve technical issues;
- Investigate and implement automated processes;
- Identify and address system/service bottlenecks and single points of failure;
- Manage backups and tape rotation (Veeam);
- Maintain Exchange server mailboxes;
- Monitor support queue for end-user fault calls;
- Document and map technology assets correctly;
- Maintain maintenance schedules for overall system health;
- Troubleshoot SQL Server service outages;
- Deploy database change scripts;
- Liaise with company personnel regarding IT issues;
- Evaluate controls and adhere to technical development lifecycle and ITSM processes;
- Set up and configure new laptops/desktops;
- Apply and maintain security patches and upgrades;
- Complete internal user moves including phones;
- Install and configure systems and applications for daily operations.
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About the Role:
Our client seeks a proactive and resourceful Business Intelligence Analyst to join their dynamic team. In this role, the selected candidate will play a crucial part in analysing data and generating insightful reports that inform strategy development, planning, and decision-making processes across ICT services and systems.
Requirements:
- Relevant NQF Level 7 Qualification;
- Minimum of 5 years demonstrating strong analytical and data literacy skills;
- Advanced proficiency in SQL query writing, the Microsoft Office suite (especially Excel), and experience in developing detailed BI reports, dashboards, and visualisations;
- A solid understanding of relational database principles, data structures, and SQL-type queries;
- Strong communication skills; and the ability to manage priorities and deadlines effectively.
Advantageous:
- Experience in South Africa's public Higher Education sector
Role & Responsibilities:
- The Analyst will analyse, design, and generate concise BI reports, metrics, dashboards, and data visualisations; conduct data modelling exercises; and develop prototype solutions to meet stakeholder requirements.
- Utilising BI insights, the Analyst will enhance service delivery through detailed reporting and process improvement initiatives;
- The role includes conducting surveys and benchmarking exercises to provide comparative insights and support decision-making;
- The Analyst will recommend and implement best practices for BI in ICT services; ensure data integrity, quality, and system configurations to support real-time data and dashboard delivery.
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About the Role:
Seeking talented Information Security Analysts to join Information and Cyber Security team. This critical role ensures the company derives maximum value from its investment in cybersecurity. Reporting to the Senior Manager of Information and Cybersecurity Services, the successful candidate will be responsible for evaluating and strengthening the company's security posture through continuous vulnerability assessments; incident handling; and security assessments. If you have a passion for all things cyber and the skills to match, keep reading!
Key Responsibilities:
- Monitor the company’s network for cybersecurity anomalies;
- Handle the entire lifecycle of security incidents from detection to resolution and root cause analysis;
- Plan and implement cybersecurity measures to protect systems, networks, and data;
- Perform risk assessments and recommend cybersecurity controls and measures;
- Recommend enhancements to improve the company's security posture;
- Develop and implement security processes, systems, and services;
- Provide technical leadership for cybersecurity systems and service components;
- Participate in security awareness drives and campaigns;
- Engage with various teams to ensure security best practices;
- Review technology architecture for compliance with data privacy and protection standards;
- Educate and promote secure software development practices;
- Assess technology architecture for vulnerabilities and potential upgrades;
- Assist with ad hoc duties and projects as needed.
Required Experience and Qualifications:
- Relevant qualification at NQF level 6;
- 5 years of experience in enterprise ICT applications and infrastructure, with 3 years of hands-on technical experience;
- Knowledge of security concepts and technologies (IDS/IPS, SIEM, SOAR platforms, network/computer security);
- Experience managing the lifecycle of security incidents;
- Experience with enterprise antivirus solutions (server and desktop);
- System Administrator experience in Windows/Linux environments;
- Knowledge of Vulnerability and Patch Management in an Enterprise environment;
- Experience providing security architecture guidance;
- Understanding of security frameworks (e.g., ISO, NIST) and digital forensic methodologies.
Non-Technical Skills:
- Ability to interview and question users to determine root causes;
- Effective communication with response and business partners;
- Experience providing status updates to executives and stakeholders;
- Autonomous and self-managed work style.
Advantageous Skills:
- Scripting and basic programming (PowerShell, Python);
- Industry-recognised certifications (e.g., Security+, CEH, CISA, CISSP, OSCP);
- Understanding of applicable legislation (security and privacy);
- Experience in Higher Education is a plus.
Method of Application
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