Career Opportunities at RCL Foods

Job Description    
At RCL FOODS we see and do things differently - we think bigger, work smarter and collectively work as a team towards achieving our ambition: MORE food to MORE people, MORE often!
The RCL FOODS Talent Team is looking for a perceptive Junior Business Analyst: Data & Analytics with a high curiosity quotient to join the Supply Chain Intelligence team at Vector Logistics, based at Head Office in Durban. 
The position reports into the Data & Analytics Manager and will be responsible for:

• Playing a leading role as member of the Analytics Centre of Excellence, in the transformation of RCL FOODS & Vector into an effective Insight Driven Organisation (IDO).
• Lead and provide data & analytics solutions to the business that drive value and support the business in making more informed, effective and intelligent business decisions.
• Leverage new technologies such as machine learning, AI, and RPA in order to facilitate sustainable growth for Vector.

Minimum Requirements    
Education / Qualifications:

• Completed a Bachelor's Degree in Engineering, Computer Science, Information Systems, Mathematics or Statistics.

Experience:

• Minimum of 3 – 5 years’ experience within a similar role, ideally having worked in an FMCG / Supply Chain environment.

Knowledge:

• Business principles.
• Business process.
• Systems development life cycle.
• Analytics problem methodologies.
• Database/warehouse design principles.
• Data modelling.
• AI, machine learning & RPA technologies.

Systems:

• SAP R/3 & BW.
• Microsoft Power & Azure Platform.
• Power BI & DAX (Advanced).
• SQL Skills (intermediate).
• SSIS, SSAS & SSRS.
• Tabular Editor.

Duties & Responsibilities    

• Drive Continuous Business Improvement Initiatives:
• In partnership with business users identify continuous business improvement opportunities.
• Identify business improvement opportunities in partnership with business users by developing appropriate Use Cases.
• Support Project-/Product Owner to evaluate and Quantify above mentioned Use Cases by performing a Cost-Benefit analysis.
• Assist functional teams to Streamline Business Processes.

Develop Data & Analytics Solutions:

• Lead and implement cross-functional data & visualisation projects.
• Liaise between business functions and technical teams to deliver analytics solutions.
• Unpack and document business requirements.
• Agree project scope and compile functional specifications.
• Review and analyse technical specification documents.
• Prepare the project plan by engaging all relevant parties.
• Plan for project-related hardware and software requirements by liaising on an ongoing basis with the infrastructure team and external software supplier(s).
• Adhere to ways of working & governance.
• Ensure effective communication.
• Serve as a liaison between the business and technical consultants.
• Provide post-implementation guidance and support to all end-users.

Provide Support and Training:

• Lead & support RCL FOODS on their digital upskilling journey.
• Work in conjunction with learning team, super users and citizen analysts to deliver and conduct end user training on existing and new data analytics solutions.
• Assist business users in resolving BI related issues.
• Provide clear problem definition and liaise with necessary technical experts / external consultants to resolve technical issues.

Develop Technical Expertise:

• Develop specialist knowledge of the relevant technologies to support.

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Job Description

• RCL FOODS is seeking a Credit Controller to join our Vector Logistics Division. The role will be based in Bedfordview and will report to the Credit Supervisor. RCL FOODS is looking for a proactive and assertive individual who has a good understanding of credit management and takes responsibility for driving operation objectives and individual performance against defined metrics. RCL FOODS entrusts the incumbent to facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met and to manage overdue accounts, reduce the Company’s risk and minimize losses.

Duties & Responsibilities

Credit Control:

• Generate and dispatch invoices or PoD’s on time to enable payment.
• Receive remittance advices from customers and allocate appropriately.
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the General Ledger.
• Allocate all credits weekly that has been processed to the account.
• Ensure statements that are sent automatically via Capilink is received by the customer.
• Preparation and checking of all rebate deductions from customer payments and the transferring of the deduction to a rebate account that is within the agreed Trade Agreement and specifications.
• Accurate cash forecasting as and when required within deadline times

Customer Administration:

• Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated, by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on Syspro where customer non-payment payment has occurred, ensuring that all the necessary instructions and authorisations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.
• Continuous releasing and checking of orders as per requirement and timelines

Claim Processing:

• Load pricing claims on live schedule for investigation timeously.
• Manage stock claims (returns, damaged stock, shortage etc) by forwarding claims not credited to relevant depot.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to relevant depot.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.

Teamwork and Self-Management:

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and client’s expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives. Champion training and development of self and others through utilising available training opportunities. Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.

Minimum Requirements

• Relevant Finance Diploma or Degree
• 3 years experience in a credit of logistics environment
• Solid experience working with large volumes of Claims.
• Sound knowledge of SAP