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As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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Duties & Responsibilities
- Operate as part of a team with good interpersonal skills
- Maintaining high quality and hygiene standards as per TSAfrika standards
- Preparation and presentation of food
- Ensuring correct portion control are adhered to
- Ensuring the food is delivered timeously
- Assist with the planning of menus and stock control
- Flexible to work overtime when required
- Stay abreast with food trends as well as best practices.
Skills and Competencies
- Communication skills (verbal and written)
- Computer literate
- Organizing and planning skills
- Interpersonal skills
- Team Player
- Excellent food skills
- Strong client and customer service skills
- Good organizational skills
Qualifications
- Proven cooking experience
- Matric
- 1 -2-year experience in a similar role
- Culinary qualification would be advantageous
go to method of application »
Duties & Responsibilities
- Makes and serves beverages such as coffee, tea and specialty beverages.
- Responsible for taking customer orders and payments.
- Clean and sanitize work areas, seating areas and equipment/tools.
- To mix and invent drinks
- To promote their establishments
- To be aware of the financial goals of their establishments
- Keep an inventory of liquors, wines, beers, soft drinks, cream, fruits and fruit juices, coffees, teas
- Order supplies
- Operate computerized point of sales systems
- Collect payments for drinks and balance cash receipts
- Fill unusual orders and how to do the work manually if equipment is not functioning
- Taking inventory and tracking spillage and transfers
Skills and Competencies
- Be 18 years of age
- Must have completed at least a matric / senior certificate
- Be able to work quickly and safely
- Have good communication skills
- Must be able to use simple arithmetic, follow directions, remember orders, read, and write
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
Qualifications
- Be 18 years of age Must have completed at least a matric / senior certificate
go to method of application »
Duties & Responsibilities
- Craft a variety of coffee, tea, and specialty drinks according to customer preferences and company recipes.
- Ensure consistency in taste and presentation of all beverages.
- Experiment with new recipes and seasonal drinks to enhance the menu.
- Greet customers warmly and create a friendly, welcoming atmosphere.
- Take accurate orders and provide information about the menu, including ingredients and potential allergens.
- Offer personalized recommendations based on customer preferences and feedback.
- Process payments efficiently, including cash, credit card, and mobile transactions.
- Handle customer inquiries and resolve any issues related to orders or payments.
- Maintain accurate cash register balances and report discrepancies to management.
- Regularly clean and sanitize the work area, including counters, machines, and seating areas.
- Follow health and safety guidelines to ensure a hygienic environment.
- Dispose of waste properly and manage recycling efforts.
- Monitor inventory levels and restock supplies as needed.
- Ensure all ingredients are fresh and stored correctly.
- Place orders for new stock and manage deliveries.
- Perform routine checks and maintenance on brewing equipment to ensure optimal performance.
- Troubleshoot and report any equipment issues to management.
- Keep equipment clean and in good working order.
- Prepare and serve food items such as sandwiches, pastries, and cookies.
- Ensure food items are fresh and presented attractively.
- Follow food safety guidelines and manage food storage.
- Adhere to all health and safety regulations, including proper food handling and sanitation practices.
- Stay updated on company policies and procedures.
- Participate in regular training sessions to maintain high standards of service.
Skills and Competencies
- Have good communication skills
- Must be able to use simple arithmetic, follow directions, remember orders, read, and write
- Must be able to work as part of a team or independently
- Must have the stamina to work 45-50 hours per week.
- Previous experience as a barista or in a similar role.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Knowledge of coffee brewing techniques and equipment maintenance.
Qualifications
- National Senior Certificate
- Must have 3-5 years experinace in similar role
go to method of application »
Duties & Responsibilities
- Acknowledge the customer with a smiling face and remember that the customer always comes first and always make our customers know that they are important and special to us.
- Handle all customer questions and concerns.
- When coming on shift, a cashier must ensure that the counter around the tills is clean, switch on the tills, ensure that the tills are operational, ensure that the float is counted, ensure that there is sufficient change in the tills and ensure that there is sufficient paper and ribbon in the printer.
- To ensure that stock in the resale area is correctly displayed and that fridges and shelves are restocked daily Must ensure that the front of house area is clean.
- Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, ensure that the counter around the tills is clean and ensure that there is sufficient paper and ribbon in the printer.
- To ensure that the daily cash up and related paperwork is completed accurately and completely according to the standard.
- Issue a receipt to the customer and return the appropriate change
- Any discrepancies must be accounted for and short falls will be deducted as per agreement.
- Must assist in the smooth running of the front of house.
- Must assist the front of house and back of house in running with orders.
- Assist anywhere possible when the store is quiet, including assisting in cleaning.
- Clean up the counter and Prepares a Sales analysis on a daily basis.
- Must on close of shift, ensure that the Admin Assistant / Admin manager has been called to do an end of shift cash-up for each till.
Skills and Competencies
- Enjoy clerical and administrative tasks.
- Must have confidence in handling money
- Must have excellent operational skills on all point of sale tills, and have the ability to control cash.
- Be able to work quickly and accurately
- Honest Accurate, with an eye for detail
- Well-organised
- Responsible
- Friendly and helpful.
Qualifications
- Must have completed a National Senior Certificate
go to method of application »
Duties & Responsibilities
- The purpose of this role is to supervise and control of all cleaning outlets to the required standards within agreed budgetary limits and to provide effective leadership for all staff within the unit
- Maintain personal health, hygiene and professional appearance
- Maintain the cleaning programme and use initiative on when to be flexible regarding staffing
- Ensure Tsebo standards, policies and procedures are maintained. (Incl. chemicals, work procedures, uniform, professional approach, hand washing methods etc.)
- Ensure correct product obtained by following correct processes
- Do daily checks and follow-ups
- Report maintenance and safety concerns to the manager on a day to day bases
Skills and Competencies
- Minimum 2-3 years Supervisory experience preferably in the cleaning industry
- Must have experience in healthcare and safety standards
- People Management Skills
- Able to work independently , under pressure, long hours and weekends if required.
- Ability to communicate, motivate, develop and coach staff at all levels
Qualifications
- Grade 12/Matric
- Relevant qualification related to Management
go to method of application »
Duties & Responsibilities
Stock Transfers
- Receive orders at the stores and check deliveries in line with invoice and quality standards
- Document any variances with respect to returns, price deviations, over/under deliveries and communicate these to the stock controller.
- Print or get picking list from the Maintenance Supervisor or other responsible person and issue goods as per SOP
- Ensure all stock is stored in line with safety standards and that storage areas and equipment are cleaned, maintained and secure
- Submit all documents raised to the Supervisor / Manager for review and capturing on IFS job card requests and ensure these are correctly captured into the relevant system and balances to IFS at month-end
- Respond and resolve queries in relation to maintenance stock, escalating any issues as required.
- Investigate and resolve and variances immediately.
Stock Control
- Participate in stock takes on a monthly basis; and recounts when necessary
- Identify, investigate, and resolve any discrepancies
- Prepare shortages/overages list and communicate this to the Supervisor
- Maintain stock levels in line with operational requirements and orders
- Stock control records are maintained and filed
- Obsolete stock for disposal is reported
Conduct:
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
- Take responsibility for one’s own performance
- Promote TFS’s image and corporate citizenry through deliberate and co-ordinated activities
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
- Ensure TFS ethical values are adhered to.
Operational Delivery:
- Deliver to and collect items from businesses.
- Confirm deliveries and collections.
- Sort the delivery notes into order of delivery.
- Load the vehicle with the listed goods.
- Keep a record of deliveries made.
- Monitor vehicle maintenance to ensure vehicle is licences and serviced timeously.
- Maintain the cleanliness of the vehicle.
- Plan routes in advance for the delivery of goods to optimise efficiency.
- Perform other duties as assigned.
- Ensure compliance with TFS and T-Systems occupational health and safety measures and the OHS Act.
- Ensure all correspondence is delivered timeously to the correct destination
- Ensure that delivery receipt books/schedules are correctly written up and filed
- Ensure all incoming hand deliveries are logged and signed for by recipients.
- Ensure all enquiries and complaints are resolved correctly and timeously
- Deliver to and collect items from TFS employees.
- Confirm deliveries and collections.
- Perform shuttle service and ensure that all trip sheets are approved by TFS where applicable and verification has been done on who is being transported in the shuttles
- Sort the delivery notes into order of delivery.
- Assist with any Ad Hoc reasonable action requested by management.
- Fill in for the other driver when one is on leave or absent from work.
Customer Focus:
- Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value.
- Keep up to date with business objectives within the environment.
- Work with processes and procedures in such a way that operational efficiencies and performance are enhanced.
- Follow up and follow through on all queries timeously.
- Manage conflict.
Reporting:
- Prepare all daily /weekly/monthly reporting within set timeframes for submission to relevant parties.
Code of Conduct:
- Undertake such other responsibilities as directed by Management that will drive sustainability.
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
Skills and Competencies
- Checking skills
- Attention to detail
- Working with information (agreements, laws, regulations, statistics)
- Reviewing / evaluating information and data
- Clerical Administration skills
- Problem Solving Must have the ability to communicate with all levels of management.
- Must be able to work under pressure.
- Must be able to plan, organise and control own work effort.
- Must be flexible and energetic.
- Excellent driving skills.
- Must have a valid driver’s license.
- Knowledge of streets and places around area of responsibility.
Qualifications
- Matric with Maths Numeracy as a minimum
- N3 in technical studies or equivalent qualification.
- Valid driver’s licence with no endorsements
- PDP Licence advantageous
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Duties & Responsibilities
- Previous experience with food handling
- Strong hygiene and quality standards
- Excellent customer relations Skills
- Ability to communicate in at least two languages English
- Ability to work as part of a team in a pressurised environment
- Attention to detail
- Proven knowledge of Fedics controls
- Flexible in terms of working hours – must be able to work shifts and weekends if required
- Reliable and Dedicated
- Well organised and motivated Self Starter
- Well-presented and well spoken
- Good Team Worker
- Creative Flair advantageous
- Maintain high hygiene and cleaning standards
- Assist in implementation and enhancement of all controls in the unit
- Maintain excellent customer relationships
- Previous tea service /food assistance experience
Skills and Competencies
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Excellent knowledge of the catering environment
- Excellent knowledge of Health and Safety policies and processes relevant to the catering industry
- Experience in the food industry
Qualifications
go to method of application »
Duties & Responsibilities
- To order goods and supplies to ensure that maximum/minimum stock levels are maintained.
- To liaise with senior managers on the ordering of goods which fall outside the agreed financial parameters.
- To order all items through approved suppliers only, obtaining permission for ordering any items which are only available through an alternate source.
- To ensure that goods received are of the quality and quantity ordered and in accordance with the agreed price.
- To ensure the timeous and correct completion of all administration in respect of deliveries.
- To complete all documentation and take the necessary action in cases of non-delivery, substandard deliveries or over pricing.
- To ensure that all items are stored correctly, in terms of temperature, humidity and shelf life and that no food items are stored on the floor.
- To ensure correct stock rotation and that issues are effected on a first in, first out basis.
- To ensure that all issues are made against requisitions and that no items leave the storeroom without the appropriate documentation or signature.
- To ensure maximum security of all storeroom areas, that no unauthorised person enters the stores or is issued with a key allowing access.
- To inform management and follow agreed procedures in the case of spoilage or damage of any item.
- To take stock at prescribed intervals and ensure that all necessary administration is completed without delay.
- To attend meetings or training courses as required.
- Assist in debt collection as and when required
- Ensuring that the submission of invoices for payment to client is done timeously, as required
- To assist in ensuring that the P&L is properly managed
- May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good communication skills
- Must be able to work as part of a team.
Qualifications
- A minimum of 2 years of experience in a similar role
- Minimum matric Knowledge of industry advantageous
go to method of application »
Duties & Responsibilities
- To ensure that all menus are constantly updated, paying special attention to seasonal availability.
- To ensure that all menus are correctly calculated to ensure maximum gross profit.
- To ensure that all staff are constantly trained to effect good portion control and pleasing presentation of dishes.
- To ensure that sufficient stocks of all materials are being kept and stored under the correct conditions.
- To liaise with management daily regarding special requirements, exec functions, etc.
- To ensure that all statutory hygiene requirements are diligently followed.
- To ensure that maintenance problems are promptly reported.
- To ensure that attendance registers are kept daily and that any absenteeism is reported to management without delay.
- To ensure that all documents are passed to management immediately for processing.
- To ensure that all staff are dressed correctly to satisfy statutory requirements as well as enhancing the image of the establishment.
- To constantly update your knowledge and skills for the good of the establishment.
- To assist with regular stocktakes as and when required.
Skills and Competencies
- Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.
- Be able to reach, bend, stoop and frequently lift up to 20kg,
- Be able to work in a standing position for long periods of time (up to 9 hours).
Qualifications
- A minimum of 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook and expediter.
- Relevant tertiary qualification and Associate Culinary Degree / or recognized in service training.
- At least 6 months experience in a similar capacity.
go to method of application »
Duties & Responsibilities
- Operate as part of a team with good interpersonal skills
- Maintaining high quality and hygiene standards as per TSAfrika standards
- Preparation and presentation of food
- Ensuring correct portion control are adhered to
- Ensuring the food is delivered timeously
- Assist with the planning of menus and stock control
- Flexible to work overtime when required
- Stay abreast with food trends as well as best practices.
Skills and Competencies
- Communication skills (verbal and written)
- Computer literate
- Organizing and planning skills
- Interpersonal skills
- Team Player
- Excellent food skills
- Strong client and customer service skills
- Good organizational skills
Qualifications
- Proven cooking experience
- Matric
- 1 -2-year experience in a similar role
- Culinary qualification would be advantageous
go to method of application »
Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
- Be able to bend, stand and lift.
Qualifications
- Be 18 years of age Must have completed at least a matric / senior certificate.
go to method of application »
Duties & Responsibilities
- Makes and serves beverages such as coffee, tea and specialty beverages.
- Responsible for taking customer orders and payments.
- Clean and sanitize work areas, seating areas and equipment/tools.
- To mix and invent drinks
- To promote their establishments
- To be aware of the financial goals of their establishments
- Keep an inventory of liquors, wines, beers, soft drinks, cream, fruits and fruit juices, coffees, teas
- Order supplies
- Operate computerized point of sales systems
- Collect payments for drinks and balance cash receipts
- Fill unusual orders and how to do the work manually if equipment is not functioning
- Taking inventory and tracking spillage and transfers
Skills and Competencies
- Be 18 years of age
- Must have completed at least a matric / senior certificate
- Be able to work quickly and safely
- Have good communication skills
- Must be able to use simple arithmetic, follow directions, remember orders, read, and write
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
Qualifications
- Be 18 years of age Must have completed at least a matric / senior certificate
go to method of application »
Duties & Responsibilities
- Acknowledge the customer with a smiling face and remember that the customer always comes first and always make our customers know that they are important and special to us.
- Handle all customer questions and concerns.
- When coming on shift, a cashier must ensure that the counter around the tills is clean, switch on the tills, ensure that the tills are operational, ensure that the float is counted, ensure that there is sufficient change in the tills and ensure that there is sufficient paper and ribbon in the printer.
- To ensure that stock in the resale area is correctly displayed and that fridges and shelves are restocked daily Must ensure that the front of house area is clean.
- Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, ensure that the counter around the tills is clean and ensure that there is sufficient paper and ribbon in the printer.
- To ensure that the daily cash up and related paperwork is completed accurately and completely according to the standard.
- Issue a receipt to the customer and return the appropriate change
- Any discrepancies must be accounted for and short falls will be deducted as per agreement.
- Must assist in the smooth running of the front of house.
- Must assist the front of house and back of house in running with orders.
- Assist anywhere possible when the store is quiet, including assisting in cleaning.
- Clean up the counter and Prepares a Sales analysis on a daily basis.
- Must on close of shift, ensure that the Admin Assistant / Admin manager has been called to do an end of shift cash-up for each till.
Skills and Competencies
- Enjoy clerical and administrative tasks.
- Must have confidence in handling money
- Must have excellent operational skills on all point of sale tills, and have the ability to control cash.
- Be able to work quickly and accurately
- Honest Accurate, with an eye for detail
- Well-organised
- Responsible
- Friendly and helpful.
Qualifications
- Must have completed a National Senior Certificate
go to method of application »
Duties & Responsibilities
- Take full responsibility and management of your site,
- Act with utmost urgency when attending to any client request and do so pro-actively,
- Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
- Output based contracts must be managed efficiently,
- Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
- Ensure work schedules/job cards are in place for each position and relevant to site,
- Ensure consistently high service standards are maintained for all services in scope with regular inspections,
- Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
- Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
- Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
- Effective use and updating of electronic application/tools issued by the company,
- Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
- The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
Communication:
- Regular client meetings with clients signing off unit visit checklist,
- Responding to clients and management request timeously and action accordingly,
- Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
- Effectively communicate and filter company information to staff,
- Keep line management informed of pertinent issues relating to your contracts.
Labour Management:
- Work with HR to allocate staff to sites according to policies and procedure,
- Complete time sheets and submit to the administration department as per the deadlines,
- Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
- The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
- To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
- Ensure that all staff have signed and are abiding by the Tsebo House rules.
Health and Safety:
- Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
Unit Finances:
- Actively manage unit leave liability and leave plans according to company policies and targets,
- Continually identify potential of additional business within existing contracts and One off cleaning opportunities,
- Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
- Ensure debtors collection is in line with contractual agreements,
- Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
- Chemical and consumables are ordered in line with a monthly pre-determined budget.
General:
- Maintain a high standard of morale and motivation,
- Attend meetings, training etc
- Implement and manage initiatives and objectives as set out by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
- Ensure that our TCS brand is protected and represent it professionally at all times,
- Ensure that statutory/legal requirements are strictly adhered to,
- To keep abreast of changes in all company policies and procedures,
- Adhoc duties.
Skills and Competencies
- Strong on client relationships and strong communication skills,
- Leadership skills,
- Attention to detail,
- Sense of urgency,
- Problem solving experience,
- Able to work under pressure,
- Be flexible and adaptable,
- Should be able to work independently,
- Able to work independently and under pressure,
- Able to work long hours, after hours and some weekends.
Qualifications
- Relevant operations and people management experience,
- Minimum of 5 years’ experience in a similar environment on middle management level,
- Experience in the healthcare industry is highly advantageous,
- Experience in managing or overseeing large compliments of people,
- Understand cleaning principles and knowledge of company policies and procedures,
- Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s,
- Strong people skills and knowledge or Industrial relations.
go to method of application »
Duties & Responsibilities
- The Human Resources Business Partner (HRBP) is a vital role in the Human Resources team and the business. The role requires working closely with the broader Human Resources team to deliver excellent quality service to the business. This role is responsible for the implementation of HR initiatives in support of the HR Strategy, Plan and Objectives, aimed at assisting the region in the achievement of its business plans and objectives. The HRBP advises on and implements policies relating to the effective use of human capital within an organisation.
- Implementation of Demobilization Plans as per Section 189 and 197 processes.
- IR Reports – Update, Complete and report as per agreed timelines.
- Advise Line on Legislation and Governance, Policies and Procedures including but not limited to SD1, BCEA, LRA, etc. and Processes.
- Attend to and represent the Region at NBC and CCMA.
- Internal Discipline.
- Facilitate the process of Counselling, grievances and disciplinary enquiries, appeals, etc.
- Partake in End-to-End Recruitment Process at the Level of Supervisor and up to Contracts Manager if required.
- Ensure the relevant focus is given to PWDs, EE and ETIs.
- Conduct Exit Interviews at the Level of Supervisor and up to Contracts Manager (if required).
- Analyse, identify trends and feedback to the respective HR manager.
- Manage Mobilization Plans.
- Performance Management Process at the appropriate level (Supervisor).
- Monitor and Support Performance management process by Advising, Consulting and Tracking the process.
- Succession Planning, drive and manage Internal Pipelining with the involvement of Ops Identify Team Leaders with potential and feedback to the relevant HRM.
- Visit sites according to the RAG Programme as defines by the HRM.
- Conduct Site Visits, with clear action plans ad defined by HRM. Drive, Support and Monitor 2024 Staff Survey.
- Attend to and assist with all Staff Queries.
- Trains Ops, Contract and Area Managers on disciplinary and grievance enquiries and IR related matters such as CCMA and disciplinary hearings.
Skills and Competencies
- Ability to deal with conflict constructively.
- Ability to mediate various situations.
- Participating in employee discipline and possible legal appeals for terminated staff.
- Organisational Skills.
- Sensitivity in Handling Confidential Issues.
- Excellent Interpersonal skills and ability to communicate at all levels.
- A high level of commitment, motivation, and initiative.
- Excellent Computer Skills – Ability to operate MS Office.
- Data capturing, analysing and interpreting.
- Be able to work independently.
- Knowledge/ Experience in HR administration
Qualifications
- Grade 12
- NQF level 6, relevant tertiary qualification
- Minimum of 3-5 years in a similar role
go to method of application »
Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
- Be able to bend, stand and lift.
Qualifications
- Be 18 years of age Must have completed at least a matric / senior certificate.
Method of Application
Use the link(s) below to apply on company website.
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