Jobs at Tsebo Solution

Duties & Responsibilities    
Operational Delivery :

• Carry out moves as per request and within SLA timescales.
• Assist with pre-planning of moves.
• Provide regular updates regarding furniture stock levels to the Events Coordinator.
• Enforce and maintain quality at all times.
• Ensure that all snags are attended to timeously and report any issues to the Events Coordinator.
• Ensure a successful move and sign-off from the tenant.
• Ensure that outdoor terraces are set up every day (Cushion out in the morning and packed in in the afternoon or evenings Umbrellas opened and tables and chairs are aligned) 
• Assist with other Furniture Logistics and Moves related tasks in the building when required.
• Identify non- compliance and report to the Events Coordinator.
• Refer to events schedule on a daily, ongoing basis and ensure all meeting rooms are set up as per events schedule to ensure set up is done 24hrs prior to the meeting.
• Assist to ensure water bottles are refreshed regularly throughout the day.
• Assist to clear tables and align chairs in meeting rooms.

Customer Focus

• Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value.
• Interact with client to provide and process information in response to inquiries, concerns and requests about products and services.
• Keep up to date with business developments and strategic objectives within the environment.
• Recommend advice on general changes and compliance within the workplace management framework when required.
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced.
• Attend to and resolve all customer queries timeously or escalate when necessary.
• Render excellent service with respect and enthusiasm
• Follow up and follow through on all escalated queries timeously.
• Manage conflict.

Code of Conduct 

• Undertake such other responsibilities as directed by Management that will drive sustainability.
• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
• Take responsibility for one’s own performance.
• Promote TFS’s & EY image and corporate citizenry through deliberate and co-ordinated activities.
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
• Ensure TFS ethical values are adhered to.

Skills and Competencies    

• Sound knowledge of various types of office furniture.
• Excellent knowledge of removals, moving furniture, lifting, handling and transporting furniture.
• Excellent knowledge of basic tool and power tools handling.
• Knowledge of Health & Safety.
• Excellent communication skills.
• Excellent interpersonal skills.
• Excellent attention to detail and follow up skills.
• Ability to read floor plans 

Qualifications    

• Grade 12
• 1-2 years furniture moving experience 
• Minimum 2 Years’ experience in a similar environment

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Duties & Responsibilities    

• Take customer orders and preparing food to their specifications
• Prepares and cooks meats, fish, vegetables, gravies, cereals, soups, fruits, bakery products and other forms of food
• Prepares and cooks food for special diets from recipes formulated by qualified personnel
• Assists in on-the-job training and assist in directing the work of food service workers, students and other employees within area of assignment
• Planning and managing work orders to ensure all items of an order are finished and served at the same time
• Assists in the preparation of salads and desserts
• Grilling, cooking, and frying foods
• Notifies supervisor of food and supplies needed. Checks in food and supplies as necessary
• Maintains food production records
• Cleans kitchen, kitchen utensils and equipment; secures refrigerator and freezer
• Serves food as required. Maintains maximum standards of sanitation and safety
• Promptly reports equipment and food quality to kitchen manager
• Uses our Standardized Recipe Card for preparing all products.

Skills and Competencies    

• Independant worker
• Must be able to communicate clearly with managers and kitchen personnel
• Customer focussed
• Ability to effectively multitask 
• Attention to detail
• Be able to work in a standing position for long periods of time
• At least 6 months experience in a similar capacity
• A minimum of 1 year of experience in kitchen preparation and cooking

Qualifications    

• Matric
• Relevant qualification

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Duties & Responsibilities    

• Take full responsibility and management of the unit 
•  Need to be able to work in a demanding environment. 
•  Setting and management of service delivery standards 
•  Lead, motivate, train and develop a team of staff 
•  Implement and maintain operational controls in line within budgetary requirements 
•  Ensure quality of food preparation, presentation and service is up to Fedics standards 
•  Ensure all Fedics policies and procedures are complied with 
•  Daily HR and IR issues (including training, development & performance management) 
•  Analyse and pre-empt client needs and possible complaints 
•  Take responsibility for all functions by organising, preparing & co-ordinating. 
•  Management of all administration, finances, debtors, budgets, etc. 
•  Process Fedics paperwork and compile & understand weekly & monthly P & L 
•  Relationship building with the client and customers on a daily basis (essential) 
•  Must be able to work long hours and over weekends should there be a need 
•  Stay abreast of latest food trends and best practices
• Skills and Competencies    
• Strong Business Acumen
•  Interpersonal skills
•  Time Management skills
•  Computer Skills
•  Honest and reliable
•  Attention to detail
•  Innovative approach to streamlining systems
•  Communication & organisational skills
•  Accuracy

Qualifications    

• Matric and Culinary Tertiary qualifications Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems and processes Drivers Licence and own vehicle essential

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Duties & Responsibilities    

• Plan and present bar menu
• To mix and formulate drinks
• To serve alcohol responsibly (including refusing further service when appropriate)
• To promote their establishments
• To be aware of the financial goals of their establishments
• Wash glassware and keep the bar area clean and orderly
• Arrange displays of bar stock and glassware
• Prepare garnishes
• Serve snacks or food items to people seated at the bar
• Keep an inventory of liquors, wines, beers, soft drinks, cream, fruits and fruit juices, coffees, teas
• Order supplies
• Operate computerized point of sales systems
• Collect payments for drinks and balance cash receipts
• Use machines that automatically mix and dispense drinks.
• Fill orders and work manually if equipment is not functioning
• Up-selling to increase average guest check and or beverage to food ratio
• Should have supervisory responsibilities including: planning, organizing and controlling the operations of a cocktail lounge or bar
• Coordinating beverage requirements with other supervisory staff
• Planning bar menus assisting with advertising and promotions
• Taking inventory and tracking spillage and transfers

Skills and Competencies    

• Efficient work ethic
• Ability to keep the bar organized, stocked and clean
• Have good communication skills
• Ability to articulate written and verbally. 
• Must be able to work as part of a team.
• Must be prepared to work long hours

Qualifications    

• Matric 
• Must have 2-4 years experinace in similar role