Jobs at Absa

Job Summary

• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

• Optimise the profit and economic value of a portfolio of clients with high growth potential and mid corporate requirements by focusing:

a) Origination efforts to acquire new clients plus up-selling to existing client base; and

b) Coverage efforts to solution a designated number of clients

Key Accountabilities:

Relationship Management

• Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
• Establishing, leveraging and maintaining strategic relationships with clients and coordinate client relationships and interaction with clients across Ab.
• Assume primary responsibility for understanding the client’s business at a strategic, tactical and operational level.
• Maintain primary ownership of a portfolio of client accounts, differentiated by the level of complexity of the client base.
• Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients
• Make effective use of the client planning and solutioning tools (Sales tools) to ensure in-depth understanding of client needs, in order to provide clients with the best possible solutions.
• Achieve new business and up-selling sales targets by pro-actively driving cross functional teams (including but not limited to Sector and Product specialists) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value Proposition (CVP) for Accounts.
• Track and monitor the financial performance of the portfolio by utilising the Sales Funnel.
• Apply risk-based pricing for all new sales and pricing reviews in line with the RBB pricing policy.
• Operate and position Commercial in a dynamic and highly competitive market place by interacting with all relevant stakeholders driving key initiatives to secure client retention and growth.
• Achieve sales targets relevant to the strategic initiatives and drivers of the Accounts portfolio.

Client Solutioning

• Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
• Originate and close deals within Commercial.
• Manage the credit approval process
• Stay abreast of trends in these sectors and translate these into customer strategies and solutions.
• Establish and maintain a high profile as an authoritative source of market intelligence in the industry.
• Maximize cross sell and up sell of relevant Absa group product set, through effective use of Client Franchise Teams.
• Own strategic pricing across the bank’s full spectrum of product set
• Manage live / active transactions (advisory, financing etc.) by working in or coordinating deal teams to ensure objectives are met and the product / service / solution is of a high quality and is delivered.
• Stay abreast of new industry developments and clients' market position.

Manager Risk Assessment

• Adhere to the bank's policies and procedures and ensure compliance.
• Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Responsible for the obtaining and scanning of all KAMLS and other on-boarding documentation relevant to the deals that the RE has on boarded.
• Ensure that all outstanding collateral conditions are met.
• Manage high credit risk clients in conjunction with the credit team by conducting regular client reviews.
• Apply appropriate solutions according to the risk profile and credit appetite within the industry

Competencies:

• Values Driven
• Digitally Empowered
• Customer Obsessed
• Exceptional Team Player
• Creative Problem Solving
• Drives Results
• Pan African Citizen

Minimum Requirements

• B-degree in Commerce/marketing/Finance or equivalent NQF level 7 or higher qualification
•  5 – 8 Years of Sales and financial experience in a commercial or corporate banking environment
• At least five (5) years’ experience in evaluating and understanding complex company financials and other economic trends.
• At least five (5) years’ experience in structuring a good complex credit solution and guiding the credit process with the required parties.
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

General

• The appointment will be made in line with the Divisional Employment Equity strategy.
• There is no referral payment option with this requisition.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

Devops & Support

•  Apply problem solving skills to solve technical problems on existing applications
•  Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
•  Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
•  Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
•  Provide inputs into application documentation for end users
•  Leverage application documentation to guide users through application support processes
•  Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
•  Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
•  Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
•  Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
•  Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
•  Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
•  Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
•  Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
•  Compile and maintain inventory of applications and related details
•  Meet all SLA requirements associated with application support being provided
•  Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
•  Maintain awareness of application risks and opportunities for improvement

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Work as part of an integrated (run & build) tribe to provide enterprise wide application support across multiple stakeholder groups (in high complexity environments) by maintaining & optimizing enterprise-grade applications (tech products & services) & building capability in others to do the same.

Job Description

Devops & Support
• Apply critical thinking, design thinking and problem solving skills to solve technical problems on existing applications & to provide recommendations for the continuous improvement of applications
• Partner with senior Product Engineers to support problem resolution & critical thinking processes when the complexity level goes beyond support (coordinate resolution)
• Lead the implementation of all configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
• Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for products & services in production
• Manage & oversee all application documentation updates, inventories & improvements as well as their distribution to end users & other business stakeholders
• Lead the change & communication planning & implementation processes for all application support processes (Across Tribes & Squads)
• Ensure minimal business operations impact due to upgrades and maintenance activities
• Oversee end to end application implementation and configuration, patches, upgrades and maintenance, and ensuring that application performance meets agreed SLAs and OLAs
• Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, tech products & services in production to prevent and to minimize issues
• Manage applications throughout their lifecycle and lead the application-related aspects of designing, testing, operating and improving technology products & services
• Coordinate with centres of enablement including service engineering, information security, infrastructure & architecture teams to define permissions, guidelines etc. & ensure that the impact of system / platform migrations / changes on applications is minimised
• Act as the expert in application functionality, user workflow, and business processes & build the team to do the same
• Develop expertise in application infrastructure (server, network, security) & broader organization architecture to coach & mentor teams in application support such as upgrades, maintenance etc. and complex issue resolution
• Manage the delivery of SLA’s across application support teams for a particular product & service
• Work with business & tribe leads to define & agree SLA’s for various applications
• Lead the governance, risk & control processes across application teams for a particular product / service including e.g. backup systems, business operations files etc.
• Provide advisory & lead software installation and upgrades, troubleshooting problems and providing resolutions.
• Manage application vendors and suppliers and corresponding license and support contracts where applicable
• Review user programming requests for new applications or modifications, and determine appropriate priority and response.
• Lead RFP processes & make recommendations (feasibilities, business case etc.) for applications being considered for purchase, and provide recommendations based on findings.
• Act as a liaison between business stakeholders and customers, external solution providers, and Tech stakeholders for all application support specific requirements
• Lead the development & implementation of all project & associated integration planning requirements for application support
• Ensure sustainable & consistent efficient and effective application support across application support team including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs
• Drive all capability building through a defined and integrated capability building plan for the application across multiple stakeholder groups (end users, 3rd parties etc.)
• Supervise and maintain the organization's repository of applications
• Lead & manage best practice development practices across the application

Application Monitoring & Performance Management
• Conduct ongoing reviews & performance monitoring (proactive & reactive diagnostics) for applications
• Leverage performance insights to advise, coach & guide application users on optimal application usage & management
• Leverage performance monitoring insights to identify risks & opportunities for continuous improvement
• Drive the consistent and sustainable delivery of SLA’s across the application & enhance SLA’s for the benefit of the business based on the monitoring conducted
• Stay ahead of the curve on emerging technologies and development practices to continuously improve applications & their associated performance
• Provide performance & trend reporting to improve advisory services across Tech & for improved customer impact

Governance, Risk & Control
• Hold the one stop shop ‘accountability’ for all governance, risk & controls for identified applications
• Contribute to the enhancement of governance, risk & control procedures across the application
• Enhance & author (or contribute to new) IT processes & standards for application support e.g. post configuration transitions to production, user guidelines, support standards, capacity management, event management etc.
• Ensure application resilience and minimal business disruption related to the application
• Identify technical risks and mitigate these (pre, during & post config, optimization / maintenance)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
• Participate in & in some cases lead the incident management & DR activity for the application – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Deliver on time & on budget (always)

People
• Coach & mentor the support engineering team
• Conduct peer & individual reviews, testing, problem solving within and across the broader team
• Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
• Participate as a subject matter expert in the attraction, retention, resourcing development & development planning of the broader support engineering team
• Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• The purpose of the role is to build data integration and analysis solution within the CIB Risk Data space on the AWS EMR. As a member of the CIB Risk Data team, this role will be responsible for participating in development of AWS analytics solution that land data from external applications onto the AWS Big Data platform as well as solutions that utilise the data already landed on the platform.

Job Description

Accountability:  Development and program support

• Development of data integration and analysis solutions using various AWS services
• Attend all scoping and planning workshops for BAU and project initiatives and provide input into the design process to ensure that solution meets the business requirements.
• Accurately estimate project activities and communicate deviations promptly to the lead or project manager for appropriate action by participating in development planning and progress review sessions.

Testing of development work done

• Accountability:  Stakeholder and Management Reporting
• Attend relevant project progress review sessions and provide feedback when required.

Education and Experience Required

• A University degree in Computer Science (or similar) OR appropriate business degree
• Bsc Computer Science / Bsc hons (Computer Science) or Similar
• Bsc Mathematics or Similar
• 1+ years Big Data development experience using Spark, Scala, Java or Python (essential)
• Some experience with AWS S3, AWS Glue, AWS EMR and other AWS integration/analysis services (advantageous)

Knowledge & Skills: 

• Participate in the overall AWS Analytics platform development utilizing but not limited to EMR, Glue, Athena, S3, RDR, Step Functions, Lambda, Pipeline.
• Good Hadoop Architecture knowledge
• Basic understanding of metadata driven architecture
• Spark, Scala, Java or Python Development Language
• Kafka knowledge is very beneficial

Competencies:  

• Working with people / in a team
• Coping with pressure and setbacks
• Planning and organising
• Delivering results and meeting customer expectation
• Excellent English and communication skills
• Application development and support

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Build high-performing, scalable, enterprise-grade mainframe  applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.

Job Description

Mainframe Application Development

• Design, Develop scalable, multichannel supported mainframe applications.
•  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
• Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
•  Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
• Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
• Quickly produce well-organized, optimized, and documented source code to deliver technical solutions
•  Ensure designs & solutions support the technical organization principles of self-service, repeatability, testability, scalability & resilience
•  Apply general design patterns and paradigms to deliver technical solutions
• Create & Maintain Sophisticated, Scalable Mainframe applications satisfying  multiple digital channels requirements.
•  Automate tasks through appropriate tools and scripting.
• Debug existing source code and polish feature sets.
•  Work with guilds and other technical SME’s to improve and evolve technical products and services
•  Apply unit testing frameworks and perform integration, validation and verification testing.
•  Apply version control and related concepts and techniques
•  Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
• Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
•  Stay ahead of the curve on emerging technologies and development practices e.g. RDZ,IDZ
• Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization

People

•  Coach & mentor other engineers
•  Conduct peer reviews, testing, problem solving within and across the broader team
•  Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
•  Participate as a subject matter expert in the development & development planning of the broader product engineering team
•  Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

Risk & Governance

•  Identify technical risks and mitigate these (pre, during & post deployment)
•  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
•  Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
•  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
•  Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Writers work with in established, ad-hoc product, or service teams to solve customer experience problems holistically through the skills of their discipline and their understanding of customer behaviour.
 
Writers maintain and challenge the established standards in their discipline.
 

• They participate in project definition, not simply executing on a project, but also working with design leaders to shape the approach and structure of a project. A successful writer is a self-starters with a passion for high quality writing and the expertise in implementing high quality, considered writing. They have a strong track record of delivering complex, creative and innovative design projects that elevate the customer experience.

Job Description

Accountabilities:

• Create persuasive, effective and exciting content within one or several projects, to improve customer experience, engage and retain customers, and guide aspired behaviours, in order to deliver against defined business objectives 
• Execute against the business, customer experience and content strategy within the project or a specific customer journey, providing high quality content-driven solutions to business and customer problems; adopt and influence good content creation practices within the project to enable consistent content quality.
• Deliver continuous incremental improvements in the way Absa communicates and engages with its customers, delivering innovative, persuasive and creative messages that drive the aspired customer behaviour and improve customer experience
• Share successful content solutions and practices within and outside of the project; contribute to building Absa's knowledge base and evangelise customer-centricity  within the project.
• Scope, sequence and execute high quality content work within a project ensuring a data-driven approach, customer and business impact, and a timely delivery of agreed outputs.
• Promote specialist development of the individual junior writers through one on one mentoring. Share specialist knowledge with peers in group settings. 

Competencies

• Driving/leading change
• Results Orientation
• Customer Focus
• Influence/Persuasion
• Reasoning (Analysis)
• Systems Thinking
• Cognitive Modifiability
• Digital Strategy and Innovative Thinking
• Risk Management
• Business Acumen

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Junior process engineers work within well-established teams to solve design problems. 
• Junior process engineers create detailed process design and user journeys within a design project, improving customer experience, process efficiency and process excellence that positively impact Absa customer and deliver business value.     
• Junior process engineers follow the established standards in their discipline. 
• A successful Junior designer is a self-starter that has a passion for solving problems and creating solutions for customers. They have growth mindset and a willingness to learn. They work well within a team and are able to manage their own time and work deliverables effectively.

Job Description

Accountabilities:

• Create high quality process designs within the project(s) to improve customer experience, process efficiency and process excellence in order to deliver against defined business objectives
• Execute against the customer experience strategy within the context of a specific process, providing high quality design solutions to business or customer problems; follow good design practices within the project to enable consistent design quality.
• Deliver continuous incremental improvements in process efficiencies and process rigour that both improve the quality of delivery and reduce cost;  and support the translation of that into technical, business and architecture requirements that account for risk and compliance requirements and technical limitations
• Drive the use of Absa's Process Design knowledge base and promote lean, efficient process thinking within the project
• Execute high quality process design work within a project, solving process inefficiencies and pain points; and delivering of agreed outputs in a timely manner.
• Systematically pursue development of own specialist knowledge and actively seek mentorship. Share specialist knowledge with peers and graduates. 

Competencies:

• Driving/leading change
• Results Orientation
• Customer Focus
• Influence/Persuasion
• Reasoning (Analysis)
• Systems Thinking
• Cognitive Modifiability
• Digital Strategy and Innovative Thinking
• Risk Management
• Business Acumen

Qualifications:

Diploma/Degree/Certificate:

• IT/Business Analysis/ Engineering/Lean Six Sigma

Experience:

• 1-2 years in similar role

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption with regards to legal methodology, governance and delivery objectives.

Job Description

Accountability: Legal Risk

• To provide highly specialised legal advice and support to the dedicated area of support.

Accountability: Leadership & Management

• Demonstrates strong relationship management skills with clients
• Plan and manage projects and matters through to completion, including resourcing
• Contribute to the development and implementation of team objectives and strategy and provide high quality support to the business as required by interacting with different legal and business stakeholders.
• Work independently with minimal supervision and demonstrate the ability to supervise where appropriate
• Accountability: Commercial
• Demonstrate strong analytical skills and solve complex problems creatively and effectively
• Drives good cost control behaviour, especially around external spend and consistently deliver against a broad range of competing target
• Manage external counsel and represent AGL on relevant industry forums and professional bodies where required
• Add value in commercial as well as technical discussions, and provide training that is beneficial / informative to internal clients 

 
Accountability: Risk and Control

• Actively raise the profile of the legal function and improve on Legal Key Risks
• Manage and create awareness by embedding legal policies and control requirements in all areas of the business
• Provide appropriate challenge and equally be robust in the face of challenges
• Build strong risk partnerships with colleagues in other functions (especially key control areas)
• Fully understand the role of legal in AGL and how it interacts with other functions and the business.

Accountability: Teamwork: 

• Proactively collaborates across different teams and geographies within Legal to break down silos
• Provide objective and constructive feedback and openly shares knowledge and expertise

Accountability:  Technical

• Acts as a trusted advisor to business and other infrastructure areas; understands market and legal developments and their impact on business
• Contribute to industry-wide initiatives and have a good network amongst peer group externally

Qualifications and Experience:

• Admitted Attorney with experience in Corporate, Commercial or Company Law
• Working knowledge of the POPI (Protection of Personal Information) Act
• 4 to 6 years experience post qualifying experience
• Financial services experience (preferred)

Education

• Bachelor Honours Degree: Law, Military Science and Security (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised