Jobs at Abbott

Responsibilities:

• Monthly financial reporting and journal posting.
• Balance sheet reconciliations.
• Monthly calculations and postings for inventory and debtors.
• Preparation and submission of sales and cost of sales.
• Reporting of Bad Debt Reserves.
• Preparation and submission of SPOC i.e. Accounting for Spare Parts, preparing the movement schedule/tie-out for incoming and outgoing stock at the end of the month and reconciling the closing balance per the tie-out to the General Ledgers and associated reconciliations.
• Open new customer accounts and credit vetting in accordance with Abbott policies.
• Monitoring of Held Orders.
• Assist with audit queries and general query resolution.
• Support senior accountant with general finance functions.

QUALIFICATIONS AND EXPERTISE:

Education:

• Bachelor's degree in accounting OR related

Experience:

• a Minimum of 4 years’ experience within a similar role.
• Debtors experience is essential
• Advanced Excel experience essential
• Proactive individual with a drive to deliver results
• Excellent communication skills and ability to work with various personalities
• Must be able to work with standard desktop software i.e. MS Office

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What You’ll Do:

• Background data to IBP, check the quality and find the gaps.
• Follow up value creation activities with Country Commercial Excellence Managers, collect and report the advancements monthly.
• Subject matter expert for sales excellence tools and processes relative to data management and associated KPls.
• Prepare dashboards and KPls for monthly IBP on time and accurately.
• Provide analytics and insights that help commercial teams improve or maximize execution and results.
• Success in this role is measured by consolidating KPls under Power Bl dashboards and collaborating with Finance, Sales, Marketing not only provide accurate data on time but also turn the data to actionable insights.
• Be the Mydash (ADD CRM Process & Tool) Champion for the Global and Area Marketing Teams, including data stewardship (relevant to Product Transition.
•  Support and maintain Mydash for commercial that aligns with global standardized support system.
• Driving Data Quality and Integrity within Mydash
• Area Subject Matter Expert for Sales Excellence Tools and Processes relative to Data Management - Mydash, Business Planning and Execution Tracker, etc.
• Lead business analytics manage data (My Dash & other Power BI Commercial excellence tools (CE, ECC, TCC etc.) & continuously monitor KPIs to assure fulfillment of activities, meeting global / regional industry standards & enhancing efficiency, using innovative approaches while building on current systems / tools in hand
• Manage & develop reports & dashboards to monitor both activity & performance
• Custodian of Territory Coverage Model and Assignment
• Data analysis to create sales presentation, pipeline review sheets.
• Manage instrument and Assay demand planning and load to TM1 IBM informatics.
• Keeping track of Instrument Demand files and opportunities. Follow up with the relevant stakeholders to ensure shipment
• Drive the best-inclass assumption based commercial planning processes, tools and behaviors for ADD Commercial New Product Activity (New Product Launch, Product Retirement and New Product). By utilizing available data sets, the role will support EMEA Marketing Teams on the Development, Implementation and Effectiveness Monitoring of ADD Marketing Plans.
• Development of standardized insights to support the enablement of strong decision making which will be led by the Cluster Managers
• Monthly sales reports, participates in the control of business results, analysis of sales actual results vs forecast.
• Challenges commercial teams on execution and results
• Coordination with Distributors for order processing, Order processing –Quotations, Proforma Invoices (PFI)
• Work with all internal stakeholder to find common working platform and drive assistance to the sales team to deliver the numbers.

Required Qualifications

• A bachelor's degree in commercial management or related is required.
• 2 - 3 years of experience is required.
• Strong experience using Microsoft Office and the extended VB Scripting Library.
• Deep understanding and practical experience using reporting tools such as Tabieu or Power Bl
• Demonstrated ability to operate in a cross-functional matrixed environment.
• Demonstrated business analytical capabilities preferable Sales Analytics and CRM Management

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RESPONSIBILITIES:

• Responsible for achieving strategic objectives for Key Accounts i.e., NTS / GTN Targets.
• Responsible for managing customer negotiations in relation to ANI’s commercial strategy and the customer Trading Terms for the Key Accounts.
• Responsible for the promotional strategy per customer, and promotional execution (including trade budget management, range and space optimization).
• Responsible for aligning JBP KPIs with key accounts and timeous delivery on expectations.
• Responsible for developing customer new product launch plans and ensuring successful implementation of innovation.
• Increased sales and grow the accounts to leverage the trade market share across customers.
• Predictive customer insights that enable the anticipation of trade trends, and influence overall trade marketing strategy and plan
• Strong relationships with influential regional stakeholders at the wholesaler/distributor, and retailer on executive levels
• Ensure all requirements are met for S&OP meetings, Supply & Demand Meeting, Sales Forecasting and any other Ad Hoc requirements
• Analyze sales to market trends, supply & demand to determine appropriate remedial action to ensure budget deliverables.

QUALIFICATIONS AND EXPERTISE:

Education:

• Tertiary qualification in Health Sciences and/or Business Sciences or equivalent. Is essential.
• Additional, Marketing qualification/IMM/Commercial qualification is an advantage.

Expertise and Competencies:

• 3-5 years’ experience in a Sales, Trade Marketing/Key Accounts Management on a national level
• Ideally must have experience with stakeholder management like Dischem, Clicks etc
• Experience in a fast-moving consumer-goods (FMCG) or OTC environments
• Analytical - ability to analyze data and gain actionable insights.
• High commercial acumen
• Excellent Presentation Skills
• Negotiation Skills
• Time Management Skills
• Category Management Skills
• Familiar with Trade KPIs, i.e., ROI, Forward Share and Front/Back Margin

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What You’ll Do

• Ensures the processes needed for the Quality Management System (QMS) are established, implemented and maintained.
• Maintain the Quality System to ensure it meets the local quality management system and Abbott Quality System requirements.
• Supports departments in finding solutions to issues raised and escalate to the Quality Manager for support when required.
• Assists with the set up and coordinate Quality meetings including Management Reviews, the distribution of minutes and follow through of actions for verification and closure.
• Prepare the minutes of the MR meetings for review with the team and Quality Manager.
• Supports the review of the Quality Tracker on a monthly basis and advise outstanding items for closure to departments.
• Ensure that all Quality Communication such as Product Hold are executed and all relevant documentation completed, approved, submitted, and filed to ensure no further distribution of product.
• Identifies any risks noted and capture in the Risk Register and escalates to the Quality Manager
• Ensures the Audit programs devised are adhered to and all audits are performed in accordance with said procedures.
• Provide advice on disposition for Product Deviations receipted at selected Abbott 3rd party warehouse and logistics company.
• Approve all destruction requests for nonconforming products.
• Authorize product returns at selected 3rd party warehouse and logistics company, advise on disposition after inspection and investigation of product handling during storage and transportation.
• Assist in ensuring that all the required Quality Assurance related training is performed, and records filed/retained.
• Perform distributor/supplier Audits/ Pre-assessments for potential distributors identified by commercial within the EEMEA region in support of the distributor on-boarding process.
• Perform distributor Audits/Assessment for already existing distributors in EEMEA region as required.
• Report and track any potential Abbott product theft, diversion, counterfeit, and parallel importing for Africa and Middle East, and when required for EEMEA region.
• Uphold the company’s core values.
• Responsible for management and satisfactory resolution of product issues in a timely manner.  Coordinate cross-functionally to ensure implementation of containment, mitigation, remediation and corrective activities as necessary.
• Responsible for management and satisfactory resolution of Quality Incidents (non-conformances) in a timely manner.  Coordinate cross-functionally to ensure implementation of containment, mitigation, remediation and corrective activities as necessary.
• Coordinate with entity management and facilitate Quality Management Review activities, including quarterly quality objective reporting, escalation of issues with QMS impact and closure of open actions from previous meetings.
• Responsible for coordination and management of site Quality metric tracking, trending, and reporting activities.  Assure metrics appropriately characterize the key performance indicators of the quality system.
• This position will be the Commercial Quality representative for internal compliance and 3rd party audits / inspections.  Coordinate and manage all commercial audits in conjunction with the Commercial office lead.
• Implement new or modify existing processes to maintain compliance with local entity, business unit, division, corporate, voluntary standards, and regulatory requirements.
• Other duties as assigned.

Third Party Manufacturer Quality Role

• Lead, Drive and Support Site Quality Remediation for Repackaging/Manufacturing In-Vitro Diagnostic products and establishing right systems.
• Ensure the external manufacturing sites assess Quality systems effectively through internal audit and Management review and implement corrective/ preventive, improvement actions as appropriate.
• Support manufacturing sites in the investigation, evaluation, and implementation of actions to eliminate root causes of non-conformances.
• Establish and monitor metrics for the measurement of Quality indicators to ensure effectiveness and value to the business.
• Provide disposition for non-compliant products and assures escalation of potential quality or compliance problems to site quality leader.
• Ensure effective risk management processes are implemented to prevent unanticipated failure modes.
• Ensure quality processes are followed across the external network by enforcing Quality Agreements, establishing product specifications, and deploying quality assurance procedures meeting Abbott requirements.  Ensure external partners remains compliant to health authority regulations and other country statutory requirements.
• Ensure defect free and timely product supply to the market. Establish Governance strategies along with Operations, Planning, Regulatory Affairs, and supply chain colleagues, to ensure that external partners continue to remain compliant, agile and flexible to deliver quality products per business needs. Quality events and issues are resolved speedily and through cross functional collaboration as deemed necessary.

Required Qualifications

• Bachelor Degree in Pharmacy/Science/Engineering.
• Must have been employed in the Medical Device/Pharmaceutical /In-Vitro Diagnostics/Healthcare industry in Quality Assurance and/or Quality Management for a minimum of 2 to 3 years.
• Ability to effectively communicate in English. Additional languages will be an advantage.
• Advanced MS office suite skills will be an added advantage.

Preferred Qualifications

• Strong analytical, communication, decision-making and leadership skills for interaction with external and internal customers and partners.
• Strong ability to negotiate with stakeholders.
• Able to manage multiple priorities and pull information together from multiple business units to ensure concise consolidated business picture is communicated to the commercial businesses.
• Superior attention to accuracy and details.
• Strong leadership skills, including the ability to set goals and provide constructive feedback respectfully to build positive relationships and improve business results.  
• Capable of understanding and overcoming different cultural and language barriers to provide solutions that satisfy corporate, regional, and local objectives.
• Strong English verbal and written communication skills with the ability to convey appropriate information with clarity and effectiveness.
• Strong knowledge of relevant medical device industry regulations for quality systems and compliance.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work effectively within a team in a fast-paced changing environment.  Multi-tasks, prioritizes and meets deadlines in timely manner.
• Experience in conducting and handling audits and inspections.