Job Vacancies at Tiger Brands

JOB DESCRIPTION

• You are accountable for sales execution in your region.  You lead the implementation of sales strategies and initiatives that will maximise and capitalise on sales opportunities in your region.  In close collaboration with the Marketing, Category and Customer teams, you need to achieve your sales targets through the delivery of customer and consumer propositions at the point of purchase. You co-ordinate the activity in your region.

RESPONSIBILITIES

• Translate the National Customer Plans into a regional sales operation plan.
• Support and implement the marketing, brand and key account plans within the respective regions, to ensure achievement of budgeted value and volume objectives at a regional level.
• Plan and direct the activity of the regional sales teams (including contracted sales and merchandising agents) ensuring that all teams are motivated to attain their targets.
• Monitor regional sales activity and success rates and take appropriate corrective action where necessary.
• Manage gross profit, net sales value and volume in terms of on-going analysis, investigation and reporting on regional sales information.
• Ensure on-shelf presence and stock pressure across the designated customer base.
• Manage the regional sales budget, including expenses.
• Monitor and maintain clearly communicated scorecards, standard operating procedures and standards.
• Ensure that merchandising frequency is planned and conducted to brand and store demands.
• Monitor and measure activation on shelf by customer.
• Develop and implement point of purchase drivers.
• Conduct formal trade visits, product & category knowledge training and formal testing bi-annually.
• Evaluate the field sales business model and coverage at least once a year.
• Manage the returns policy and procedures.

QUALIFICATIONS
Competencies

• Influencing Others – you are an expert at motivating the regional sales team to achieve the sales vision goal and providing your team with overall direction.
• Owning It – you are passionate about sales and have a clear understanding of the factors that drive them. You are the connection between shopper and product and you rally cross-functional teams to meet their needs at the point of purchase.
• Driving Long Term Results– you are fixated on hitting sales targets and driving sales excellence but you also look beyond today’s problems.
• Developing Myself and Others –you find ways to grow and develop the capability of the field sales teams.
• Staying a Step Ahead – you have a comprehensive understanding of innovations that will elevate our sales game.

Experience

• Over 5 years’ sales experience
• Experience in FMCG Food Service industry
• Finance sales experience (budgets, forecasting etc.)
• Experience in managing field sales teams
• Relevant post matric qualification

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THE JOB AT A GLANCE:

Contract Duration: Permanent

Managing an appropriate sales strategy for the depot region, delivering effectively the customer, consumer and shopper proposition at the point of purchase and managing the daily receipt and distribution of products.

• Manage and maintain service quality
• Customer identification
• Organise and implement sales and promotions programs
• Research competitor market
• Negotiate and monitor prices/rebates
• Prepare, monitor and maintain budgets and financial procedures
• Plan and control depot function
• Manage fleet administration
• Manage supply chain functions

RESPONSIBILITIES

WHAT YOU’LL BRING TO THE TABLE:

Key Attributes and Competencies

• Ability to drive and manage key activities on a multi-functional basis
• Ability to implement change processes and strategies
• Team Player
• Excellent Verbal and Written Communication skills
• Leadership Ability 
• Planning and Organizational Ability

QUALIFICATIONS

ESSENTIAL SKILLS & QUALIFICATIONS:

• Grade 12 or equivalent
• 1 to 3 Years managerial in a FMCG sales environment with operational exposure 
• Sales Qualification would be preferential but not essential.
• Bakery sales experience

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JOB DESCRIPTION

Within your functional work stream you are responsible for delivering cost efficient and effective HR services to employees and managers across the organisation meeting all
contracted Service Level Agreements (SLAs) and constantly applying a strong customer orientation attitude. Ensure that the HR Op erations Officers are following
standard operating procedures and document all activities in order to meet legalization requirements and to meet the desired eff iciency gains.

RESPONSIBILITIES

• Responsible for all transactional activities that lie within the responsibility of your functional workstream.
• Maintain and monitor SLAs between HRSS Centre and business areas
• Review and regularly develop / customise HR reports & metrics to suit business needs
• Participate in regular meetings, invite stakeholders to HRSS functional work stream events, encourage participation and feedback from business into SLA improvement
• Inform business teams regarding changes
• Manage operational relationship with 3 rd Party vendors
• Responsible for continually updating all stakeholders on process changes, system updates and all other relevant matters pertaining to HRSS area of responsibility
• Be the SME in the functional work stream processes using the desired HR system
• Deliver continuously improved HR administrative services
• Assess, coach and support HR Operations Officers to improve their effectiveness and deliver on their strategic Contact Centre goals
• Responsible for ensuring that User Acceptance Testing (UAT) for your functional workstream, is conducted in a timeous manner
• Build and maintain operational relationships across the HR value chain e.g. Payroll, IT,HRCs
• Drive continuous improvement in processes to deliver customer centric services that simpler and seamless
• Ensure governance is upheld and adhered to in relation to service delivery
• Assist in relevant internal and external audits

QUALIFICATIONS

• Business or HR related degree
• Professional HR certification / membership preferred
• 4-6 years post-qualification experience within HR / SSC
• 3-5 years experience in an Operations role within HR SSC looking after functional work stream transactions
• Experience with HR Information Systems (Oracle and SAP pref.)
• Experience in managing Service Level Agreements
• Experience in interacting with cross-functional and multi-regional teams
• Contact Centre experience is an advantage

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JOB DESCRIPTION

• Coordination of the Export Logistics and Administration process to ensure export customers receive goods according to their orders and timelines.

RESPONSIBILITIES

• Ensuring compliance to contractual requirements
• Manage the department ito work flow and accuracy 
• Planning of resources to ensure that all orders are met and all goods shipped timeously.
• Investigate and implement new systems where appropriate (IT, best working practices for internal and external clients) optimum packing configuration, software.
• Manage or assist with processes at Service Providers (Factory, SACD, clearing and forwarding agents, and shipping lines)
• Keep export sales team updated regarding shipments and problems.
• Keep abreast of industry changes and respond to them, eg EUR1 certificates, USD 100 congestion surcharge
• Interaction with Department of agriculture, DTI and SAFVCA on industry issues such as applications for dispensations
• Liaise closely with the Market Development Managers regarding export customer requirements.
• Match shipping requests with supply chain limitations
• Manage the Export rebate schemes with regard to various inputs such as sugar, cherries, drums, and pineapples.
• Ensure that all export documentation reaches the customer in accordance with the various regulations & ahead of the vessels arrival in port of destination

QUALIFICATIONS

• Matric is essential
• Tertiary qualification eg: diploma or degree (eg Logistics or Export Management) would be advantageous
• 5 to 10 years experience in FMCG export shipping environment and at least 2 years appropriate management / supervisory experience
•  Computer literacy Intermediate level (MS Office & Oracle/MRP)
• Verbal and written communication skills
• Management skills both vertically & horizontally
• Administrative and interpersonal skills
• Product working knowledge and ability to execute in a structured manner
• Demonstrate ability to work cross functionally
• Ability to work under pressure and independent decision making
• Available to work variable hours
• Numeracy skills 
• Understanding and knowledge of export contracts, products, packing patterns for containers, stock availability, factory operations, freight companies
• Knowledge of various import country requirements relating to documentation and legal requirements

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THE JOB AT A GLANCE

You are the face of Tiger Brands to the customer at a local level.  You are accountable for growing the Tiger Brands business in store by servicing a defined route schedule within a specific geographical area.  You act as a sales expert to the stores and you maximize sales through effective planning and order-writing, as well as supporting and completing activities such as merchandising, shelving, stock rotation, returns and pricing. You are dedicated towards using consumer and trade information to address the customer's needs.

RESPONSIBILITIES

WHAT YOU WILL DO

• Develop and maintain a complete knowledge of Tiger Brands products within your portfolio, sales systems and procedures.
• Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
• Perform in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and the current consumer base.
• Work with customers to ensure sufficient product is ordered to support consumer take away.
• Implement POP drivers as per customer and brand plans and report on the POP scorecard.
• Take stock on every call cycle.
• Ensure that stores are complying promotional space and pricing agreements. 
• Ensure SKU’s by category and space are as per the trade agreement.
• Communicate plans and effectively manage merchandising resources to build sales volume at store level. Work in conjunction with the merchandiser to ensure inventory is fully stocked, rotated and presentable at all times.
• Properly credit and dispose of all returns from all stores.
• Gather intelligence and report on customer preferences, competitive activity & pricing.
• Act as the link between our Customer Manager’s and customer store management.
• Effective and timeous presentation of deal sheets to buyers.
• Effectively manage all customer documentation and administration such as application forms, claims, payments etc.

WHAT YOU WILL BE MEASURED ON

• Net sales target
• Tiger market share
• Customer profitability
• POP effectiveness (ROAR)
• Customer Satisfaction
• Merchandising scorecard
• Management of expenses

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Competencies

• Influencing Others – you influence others by demonstrating your desire to win and demonstrate your commitment to help your customers win at the point of purchase.
• Owning It – you serve on our business’s front line and drive our growth.  You are passionate about sales at the point of purchase. You are committed to sales success and see yourself as responsible for your own success or failure.
• Driving Long Term Results– you are fixated on hitting sales targets but you also look beyond today’s problems.
• Developing Myself and Others – you are open to learning new things and you find ways to grow and develop your selling skills and abilities.

Experience

• 3-5 year’s field sales experience
• Experience in FMCG industry

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JOB DESCRIPTION

• As a Marketing Manager you will manage a team of Brand Managers and/or Assistant Brand Managers. You are the custodian of driving short and medium term sustainable, profitable growth at a brand level for your group of brands or category. You will achieve this by using deep consumer and shopper insights to craft brand/s that consumers love, and by developing compelling Category and/or Brand plans that are delivered through exceptional brand experiences in terms of innovation, communication and activation. This involves articulating and executing the full marketing mix for your brand/s. You are responsible for coaching and managing those working for you and your ability to provide leadership and inspire is what will set you apart in this role.

Reports to: Marketing Director: HPC

RESPONSIBILITIES

• Lead cross functional teams to pull together a customer and consumer insights driven brand strategy that aligns with the agreed Category strategy
• Translate marketing insights and analysis of key issues and opportunities into 
• clear & compelling Brand Plans - detailing execution of Category Strategy, Pricing & Channel Strategy, Promotions Plan and Innovation Plan to deliver agreed 
• growth agenda (volume, value, profit)
• Drive your brand teams and cross-functional colleagues to hit the metrics approved by the Category Managing Director. Metrics could be volume, revenue, profit or market share driven and will be determined by category strategy
• Track and monitor the performance of your brands against financial targets and plans, executing corrective actions when needed
• Motivate your team to ensure that there is a focus on quality and on time delivery of brand plans whilst promoting cross functional working to identify interdependencies and potential efficiencies
• Focus on developing and empowering people around you and developing great relationships within Tiger Brands and with our clients and suppliers
• Lead creative agency through the Communication Strategy process for your
• brand(s), culminating in the deliver of a Communication Strategy sign off and campaign judging and sign off
• Set pricing targets informed by your in-depth understanding of brand positioning and by leveraging pricing insights and guidelines provided by the Pricing CoE
• Monitor all marketing communications and promotions around the brand to ensure consistency of message and clarity of information. You will work with the Marketing function to track the effectiveness of campaigns
• You will work closely with the Customer team in order to align trade spend with your marketing calendar

QUALIFICATIONS
Key attributes and competencies

• Well-rounded consumer goods experience – spanning Marketing and preferably Customer roles
• Consumer obsession and insights-driven – a thirst for understanding how consumers operate within your category and use that to drive strategy and decision making
• Strategic savviness and financial acumen – with the ability to shape a plan to grow your category, drive its execution, and understand the trade offs involved in pulling various levers
• Route to market know how – a robust understanding of both modern and general trade

Experience and Qualification

•  6+ years brand and marketing experience with a proven track record of working across functions to deliver marketing excellence and brand growth within a FMCG environment
•  BBusSc/BCom is preferable
•  Proven record of successful brand development and Idea to Market strategies
•  Demonstrated ability to develop innovative consumer goods propositions based on rich consumer insights

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THE JOB AT A GLANCE:

Contract Duration: Permanent

To Provide excellent administrative service within Credit Control department, by controlling and filing all documents and attending to queries

• To provide excellent service to internal/external customers
• To Control all documents through filling system
• To minimize risk by reporting irregularities/missing documents
• To perform duties according to policies and procedures
• To become a proactive, innovative member of the team 

RESPONSIBILITIES

WHAT YOU’LL BRING TO THE TABLE:

Key Attributes and Competencies

• Able to work overtime when necessary
• Accurate indexing and Filing of documents 
• Good communication skills 
• Good Time Management
• Problem solving 
• Must be able to work under pressure
• Customer service orientated
• Team Player

QUALIFICATIONS

ESSENTIAL SKILLS & QUALIFICATIONS:

• Matric
• Previous experience in similar position would be an advantage
• Computer literate:  MS Office