Job Vacancies at Nedbank

Job Purpose

• To manage and lead staff in an In-retailer branch unit to meet sales and service objectives while complying to processes and procedures; preventing risk and ensuring alignment to the Financial and service objectives of the Business Unit.

Job Responsibilities

• Achieve Business Unit goals by attracting, recruiting, appointing and retaining competent team members.
• Manage performance of outlet staff by implementing performance agreements and ensuring a clear vision.
• Provide regular performance feedback, including counselling, in disciplinary hearings and representing the bank at the CCMA.
• Ensure a high-performance culture and motivated outlet staff.
• Mentor and coach outlet staff on identified performance gaps.
• Create an environment of teamwork by encouraging staff participation in the decision-making processes.
• Build capability of outlet staff by identifying current and future training and development needs.
• Achieve sales growth.
• Ensure increased profitability and that relevant business strategies/sales campaigns/marketing initiatives are managed within outlet.
• Ensure outlet cost management and increase outlet profitability month-on-month.
• Improve efficiency, quality of processes and increasing revenue.
• Ensure business objectives are met and revenue increased.
• Review the asset register for accurate reflections of all the assets in the outlet.
• Ensure outlet Risk Observation Training Analysis (BROTA) objectives are met.
• Manage the Living Disaster Recovery Planning System (LDRPS).
• Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective cash management processes.
• Improve service delivery by eliminating/reducing errors and allowing for appropriate corrective action to be taken (including progressive discipline).
• Improve processes and systems contributing to improved client service delivery.
• Monitor compliance of outlet staff to applicable operational and legislative requirements.
• Achieve business objectives, improvement year on year and outlet operational effectiveness.
• Improve client service.
• Ensure service standards are adhered to and that clients are retained.
• Deliver business, client and relationship results and build collaborative relationships with stakeholders through interaction at area/community events.
• Increase client acquisition, satisfied clients and revenue.
• Create an environment of teamwork by encouraging participation in decision making processes.
• Ensure an enhanced client experience aligned to the Nedbank brand.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Qualification

• Preferably a Business or Marketing related qualification.

Preferred Certifications

• Must have a FAIS certification / Registration mandatory.

Minimum Experience Level

• Must have 2 years' experience in a client facing retail sales environment and 1 years' experience in people management.

Technical / Professional Knowledge

• Change management
• Competitor analysis
• Governance, Risk and Controls
• Nedbank policies and procedures
• Nedbank systems
• Nedbank vision and strategy
• Principles of project management
• Sales data analysis
• Nedbank culture
• Human Resources systems knowledge

Behavioural Competencies

• Coaching
• Customer Focus
• Facilitating Change
• Business Acumen
• Guiding Team Success
• Driving for Results

go to method of application »

Job Purpose

• To retain, maintain and increase Nedbank's client base through relevant need-based selling and servicing of financial products and services to the In-Retailer market segment.

Job Responsibilities

• Deliver on agreed sales and service opportunities by selling Nedbank products in identified In-retailer stores and communities (i.e. Boxer and Personal Loans).
• Accept and implement advice to fulfill on sales opportunities and through involving local the community.
• Understand and meet the In-retailer market client need through conducting client needs-based analysis aligned to Nedbank procedures and the FAIS Act.
• Create synergy and build relationships with internal stakeholders by participating in collaboration meetings and adhering to standard operating procedures.
• Build and maintain internal and external vendor and supplier relationships by identifying improvement opportunities and by meeting with vendors and suppliers according to Service Level Agreements.
• Ensure work completed to plan, progress reviewed and corrective action taken by monitoring activities, reviewing action plans and taking corrective action.
• Deliver agreed results and create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.
• Manage risk by meeting technical, company standards, practices and resource management (e.g. ultraviolet lights to identify false identity documents).
• Comply with risk standards, monitor and ensure corrective action taken.
• Resolve challenges in community sales areas through following managerial escalation channels and by maintaining a client centric approach.
• Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards. 
• Support the achievement of the  business strategy, objectives and values.
• Stay abreast of developments in field of expertise.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes, models and systems though agile thinking. 

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Diploma or Degree in Finance or FAIS-related qualification.

Minimum Experience Level

• Preferably 1-2 years' experience in a customer service and/or sales environment, in a financial institution.

Technical / Professional Knowledge

• Cluster Specific Operational Knowledge
• Business terms and definitions
• Governance, Risk and Controls
• Administrative procedures and systems
• Data analysis
• Relevant software and systems knowledge
• Banking knowledge
• Banking procedures
• Relevant regulatory knowledge
• Behavioural Competencies
• Sustaining Customer Satisfaction
• Building Trusting Relationships
• Driving for Results
• Planning and Organizing
• Building Networks
• Qualifying Sales
• Sales Persuasion
• Targeting Sales Opportunities

go to method of application »

Job Purpose

• To assist in executing and implementing transactions with targeted clients of the bank related to lending and other structured transactions in Property Finance Corporate team.

Job Responsibilities

• Assist in the preparation of credit papers (applications, memos, updates, reviews) by conducting historical financial analysis, financial modelling & debt scoping with related commentary, Industry & competitor analysis and sanctions screening.
• Assist with the review of legal documents by cross referencing approved terms sheets to draft legal agreements and ensure incorporation of all other commercial terms in the legal documents.
• Support the building and maintaining of external stakeholder relationships by setting up meetings on behalf of associates & principals, drafting list of requirements from clients and taking notes in relevant forums.
• Build and maintain internal stakeholder relationships by liaising and collaborating with relevant stakeholders and facilitating the sign off of relevant transactions.
• Ensure completion of high-quality credit papers within specified timelines by planning, scheduling, researching & gathering information, managing own time, reviewing own work and preparing in advance.
• Support effective execution of transactions by applying your skills, modelling, researching and analysing investment proposals.
• Meet performance targets by executing transactions in collaboration with internal and external stakeholders.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan.
   

Essential Qualifications - NQF Level

• Bachelor's degree in Finance / Accounting / Property Studies or equivalent

Preferred Qualification & Certification

• Relevant Honours, CA(SA), CFA

Minimum Experience Level

• 1-3 years property or lending sector experience in Financial Services or similar industry.

Type of Exposure

• Identify and Developing ways to minimize risks
• Assisting stakeholders to obtain buy-in for concepts and ideas
• Sharing information in different ways to increase stakeholders understanding
• Brainstorming ways of improving a product or situation
• Challenging the status quo with a view to improving the environment or peoples understanding
• Understanding stakeholder needs
• Working with a group to identify alternative solutions to a problem
• Analysing and interpreting quantitative and qualitative data
• Managing multiple transactions Identifying trends

Technical / Professional Knowledge

• Business principles
• Business terms and definitions
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Presentation Skills
• Oral and written communication techniques
• Industry trends

Behavioural Competencies

• Adaptability
• Applied Learning
• Communication
• Customer Focus
• Technical/Professional Knowledge and Skills

go to method of application »

Job Purpose

• To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking.

Job Responsibilities

• Analyse problems and formulate solution based on organisations boundaries, architectures and constraints:Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
• Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
• Collaborate and communicate and obtain buy-in from key stakeholders.
• Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
• Flesh out designs and contribute to functional and non-functional requirements.
• Assist software designers with lower level designs.
• Troubleshoot issues relating to technical delivery.
• Design with a holistic, robust and sustainable mindset.
• Apply a product management mindset (long term thinking).
• Keep abreast of the technical landscape on how it fits together.
• Understand constraints and risk and make the necessary trade-offs.
• Influence and negotiate with key stakeholders.
• Craft the end to end solution taking into consideration: people, technology, systems and data.
• Future proof end to end solutions as far as possible within the organisation constraints.
• Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
• Support the achievement of the  business strategy, objectives and values
• Stay abreast of developments in field of expertise 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)

Preferred Certifications

• Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

• Min 6  Years experience in similar roles

Technical / Professional Knowledge

• IT Architecture
• IT Concepts
• Systems Analysis and design

Behavioural Competencies

• Technical/Professional Knowledge and Skills
• Decision Making
• Collaborating
• Innovation
• Influencing
• Managing Work
• Continuous Learning

go to method of application »

Job Purpose

• To manage and lead staff in an In-retailer branch unit to meet sales and service objectives while complying to processes and procedures; preventing risk and ensuring alignment to the Financial and service objectives of the Business Unit.

Job Responsibilities

• Achieve Business Unit goals by attracting, recruiting, appointing and retaining competent team members.
• Manage performance of outlet staff by implementing performance agreements and ensuring a clear vision.
• Provide regular performance feedback, including counselling, in disciplinary hearings and representing the bank at the CCMA.
• Ensure a high-performance culture and motivated outlet staff.
• Mentor and coach outlet staff on identified performance gaps.
• Create an environment of teamwork by encouraging staff participation in the decision-making processes.
• Build capability of outlet staff by identifying current and future training and development needs.
• Achieve sales growth.
• Ensure increased profitability and that relevant business strategies/sales campaigns/marketing initiatives are managed within outlet.
• Ensure outlet cost management and increase outlet profitability month-on-month.
• Improve efficiency, quality of processes and increasing revenue.
• Ensure business objectives are met and revenue increased.
• Review the asset register for accurate reflections of all the assets in the outlet.
• Ensure outlet Risk Observation Training Analysis (BROTA) objectives are met.
• Manage the Living Disaster Recovery Planning System (LDRPS).
• Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective cash management processes.
• Improve service delivery by eliminating/reducing errors and allowing for appropriate corrective action to be taken (including progressive discipline).
• Improve processes and systems contributing to improved client service delivery.
• Monitor compliance of outlet staff to applicable operational and legislative requirements.
• Achieve business objectives, improvement year on year and outlet operational effectiveness.
• Improve client service.
• Ensure service standards are adhered to and that clients are retained.
• Deliver business, client and relationship results and build collaborative relationships with stakeholders through interaction at area/community events.
• Increase client acquisition, satisfied clients and revenue.
• Create an environment of teamwork by encouraging participation in decision making processes.
• Ensure an enhanced client experience aligned to the Nedbank brand.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Qualification

• Preferably a Business or Marketing related qualification.

Preferred Certifications

• Must have FAIS certification / Registration mandatory.

Minimum Experience Level

• Must have 2 years experience in a client facing retail sales environment and 1 years experience in people management.

Technical / Professional Knowledge

• Change management
• Competitor analysis
• Governance, Risk and Controls
• Nedbank policies and procedures
• Nedbank systems
• Nedbank vision and strategy
• Principles of project management
• Sales data analysis
• Nedbank culture
• Human Resources systems knowledge

Behavioural Competencies

• Coaching
• Customer Focus
• Facilitating Change
• Business Acumen
• Guiding Team Success
• Driving for Results