Job Vacancies at Nedbank

About the Job

Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

• Must have 2-3 years in a relationship management or banking environment

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

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About the Job

Job Purpose

• To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.

Job Responsibilities

• Action stakeholder requests by capturing and processing the administration request on the relevant system.
• Action vendor invoice payments by capturing and processing the data on the relevant system.
• Perform reconciliations from Supplier invoice and general leadger accounts by comapring with the supporting documents and Management Information Systems (MIS).
• Contribute to revenue increase by driving the submitted sales to completion.
• Compile a catalogue of services by allocating costs per product.
• Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
• Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.
• Monitor departmental financial performance by analysing actual to budget variances.
• Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.
• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Minimise operational costs by avoiding unnecessary expenditure.
• Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
• Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
• Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
• Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
• Verify client information on systems in accordance with Nedbank policies and FICA rules.
• Prepare trustee meeting packs and month end packs for management .
• Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
• Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma: Financial Management / Diploma in Business Administration

Essential Certifications

Preferred Certifications

Minimum Experience Level

Role specific

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business terms and definitions
• Data analysis
• Relevant regulatory knowledge
• Business writing skills
• Product Knowledge
• Relevant system knowledge
• Governance, risk and controls

Behavioural Competencies

• Communication
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work

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About the Job

Job Purpose

• To collect, process, store and disseminate and analyse data, and reporting to enable the Business to make quicker and better decisions as per Nedbank’s business strategy.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys; NSS and Barrett etc).
• Participate and support corporate social responsibility initiatives for the achievement of business strategy.
• Identify opportunities to improve or enhance processes and productivity by recommending improvements to tools; policies and procedures to add value to Nedbank; as well as reward and recognition.
• Contribute to stakeholder satisfaction by listening to internal and external clients and delivering on requests. Ensure work is completed on time by adhering to the deadlines as per the Service Level Agreements (SLA).
• Engage internal different departments in meetings and forums and suggest ways to benefit business. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.
• Create and manage own career through guidance; counselling and support of management; department and colleagues.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; applied within the workplace and certifications obtained and/or maintained within specified time frames.
• Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
• Minimise reputational risks to Nedbank by adhering to the data collection processes and procedures.
• Ensure that stakeholder expectations are met or exceeded by adhering to all compliance training; acknowledgements; policies and performance standards.
• Contribute to process improvements by identifying ways of improvement and sharing the information with the relevant stakeholders.
• Deliver world class insightful quality reports aligned to requirements within turnaround times by diarising, planning and prioritising work appropriately.
• Improve MIS by identifying opportunities for enhancing and improving production time and accuracy.
• Provide support to business decisions by giving analytical and technical input into the management and stakeholder packs.
• Decipher data for improvement possibilities by collecting; analysing data and establishing trends or patterns and identify possible solutions.
• Perform data analysis in support of ad-hoc requests.
• Data governance and managing master data.
• Data migration and quality checks.
• Troubleshoot and root-cause data errors.

Minimum Experience Level

• 2-3 years experience in Management Information / Business Intelligence / Data analysis environment

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor’s degree in Mathematics/Statistics/ Natural Science

Technical / Professional Knowledge

• Data analysis
• Governance, Risk and Controls
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Relevant software and systems knowledge
  • Microsoft Office (Advanced)
  • SQL (Intermediate)
  • Power BI (Intermediate)
• Extract, transform, and Load Data (Basic)
• Business writing skills

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About the Job

Job Purpose

• To respond to formal requests submitted to Nedbank for information and documentation; as stipulated in subpoenas; to ensure adherence to legal and/or statutory requirements.

Job Responsibilities

• Build strong relationships with external stakeholders by networking and regular communication.
• Build and maintain working relationships by networking; ongoing communication and sharing relevant information.
• Support business development initiatives by implementing the agreed Service Level Agreement with the regional distribution owners.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Create awareness and expand business opportunities by presenting products through various media.
• Support implementation of projects by coordinating and project managing all activities and making suggestive recommendations.
• Create new business initiatives and expand current distribution channels by identifying opportunities through market and competitor analysis; recommending innovative ideas for services.
• Minimise risks by adhering to regulations; policies and procedures and executing on governance.
• Identify business opportunities from existing and new channels by analysing available data; collaborating with other departments; engaging and meeting relevant stakeholders.
• Gather information and make Client Value Proposition (CVP) by understanding the bank process; researching (market insights); reviewing market segment information and proposing ideas that are aligned to business strategy.
• Put together a business case by compiling all relevant information; come up with findings and draft a proposal with appropriate recommendations and alternatives.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Minimum Experience Level

• 3 - 5 years experience in a branch administration environment

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Matric / Grade 12 / National Senior Certificate

Type of Exposure

• Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
• Building and maintaining effective cross-functional relationships with internal and external stakeholders
• Managing customer expectations
• Interacting with diverse people
• Working in a fast-paced and changing environment
• Capturing data
• Checking accuracy of reports and rec
• Interacting with various levels of management
• Managing conflict situations
• Answering employee questions

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Client service principles
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills

go to method of application »

About the Job

Job Purpose

• To respond to formal requests submitted to Nedbank for information and documentation; as stipulated in subpoenas; to ensure adherence to legal and/or statutory requirements.

Job Responsibilities

• Build strong relationships with external stakeholders by networking and regular communication.
• Build and maintain working relationships by networking; ongoing communication and sharing relevant information.
• Support business development initiatives by implementing the agreed Service Level Agreement with the regional distribution owners.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Create awareness and expand business opportunities by presenting products through various media.
• Support implementation of projects by coordinating and project managing all activities and making suggestive recommendations.
• Create new business initiatives and expand current distribution channels by identifying opportunities through market and competitor analysis; recommending innovative ideas for services.
• Minimise risks by adhering to regulations; policies and procedures and executing on governance.
• Identify business opportunities from existing and new channels by analysing available data; collaborating with other departments; engaging and meeting relevant stakeholders.
• Gather information and make Client Value Proposition (CVP) by understanding the bank process; researching (market insights); reviewing market segment information and proposing ideas that are aligned to business strategy.
• Put together a business case by compiling all relevant information; come up with findings and draft a proposal with appropriate recommendations and alternatives.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Minimum Experience Level

• 3 - 5 years experience in a branch administration environment

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Matric / Grade 12 / National Senior Certificate

Type of Exposure

• Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
• Building and maintaining effective cross-functional relationships with internal and external stakeholders
• Managing customer expectations
• Interacting with diverse people
• Working in a fast-paced and changing environment
• Capturing data
• Checking accuracy of reports and rec
• Interacting with various levels of management
• Managing conflict situations
• Answering employee questions

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Client service principles
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills

go to method of application »

About the Job

Job Purpose

• To create and manage the implementation of the Learning and Development strategy within business units to achieve business strategy.

Job Responsibilities

• Align and operationalise strategy for Cluster to meet objectives by interpreting the business, Group HR- and Group Learning and Development strategy.
• Design Business Unit/ Cluster Learning and Development Strategy and the implementation thereof.
• Address business needs by translating business requirements into Learning and Development requirements and by developing implementation plan/s.
• Address client requirements and operationalise implementation plan.
• Ensure the appropriate actions are taken where required by monitoring progress of the implementation plan.
• Address deviations from standards and requirements to meet client expectations by managing Learning feedback exceptions.
• Ensure transformational targets for own team are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Ensure culture survey results improve year on year.
• Ensure a client service culture through various by delivering world class service
• Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing capacity gaps.
• Reduce cost and improve work processes and productivity.
• Manage associated budget for implementation plan.
• Ensure accurate budget for the Cluster.
• Ensure timelines are met as agreed with stakeholders.
• Provide agreed information, resources, professional advice and strategic contribution by analysing requirements and delivering Learning and Development solutions in the most cost effective manner, within agreed timeline and meeting financial and business objectives
• Ensure payment, analysing and approving all vendor invoices.
• Manage client relationships to enable strategy and address training needs.
• Engage with clients to determine and understand the learning needs that will address business objectives.
• Select and source vendors.
• Address identified business development needs.
• Ensure the development solution address requirements and ensure delivery within agreed timelines by contracting and negotiating with vendor/s, addressing any deviations.
• Create networks for building collaborative relationships.
• Optimise efficiency and embed the correct values by ensuring that team understand and support Nedbank' s vision, values and strategy.
• Manage performance of team and hold them accountable for managing the performance of their teams by implementing performance agreements and ensuring a clear vision
• Identify talent pool through conducting career conversations and utilising the talent grid principles and by developing talent retention programs
• Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members
• Achieve continuous improvement goals and create an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Honours Degree (HR Development, HR, Education, Industrial Psychology, Business Management)

Minimum Experience Level

• Minimum 10 years Learning and Development industry experience

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Business principles
• Capacity planning
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Learning and development methodologies
• Methods for measuring training effectiveness
• Organisational behaviour theory
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Talent management
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Agility
• Aligning Performance for Success
• Building Partnerships
• Communication
• Customer Focus
• Decision Making
• Influencing

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About the Job

Job Purpose

• We are looking for Senior Financial Manager to generate, analyse and report reliable, meaningful financial and non-financial information as well as maintain relevant financial controls to support the requirements and decision making of the business; in line with Nedbank's strategy.

Job Responsibilities

• Preparation of monthly financial reporting across various management reports and presentations

• Analyse movements against prior periods and forecasts, with detailed view of contributing components

• Provide meaningful recommendations, explanations and highlights of concerns or anomalies by analysing and interrogating financial information.

• Ensure accurate financial results by reviewing reconciliations and following up on unreconciled items.

• Obtain and review technical IFRS opinions related to key financial statement components

• Maintain IFRS compliant financial record including accrual and provision schedules

• Support the business segment with financial input and oversight of business cases as well as tracking of benefits delivered

• Manage and consolidate submission and inputs from various centres of excellence as well as product areas

• Reporting and oversight of financial information related to various ringfenced/specialised/product portfolio’s

• Management of external audit process end-to-end, being the liaison between auditors and key stakeholders in operational and functional areas.

• Understand and meet stakeholders requirements through ongoing engagement.

• Ensure relevant, best practice analysis and reporting by continuously enhancing processes to gain efficiency.

• Meet deadlines and targets through prioritising effectively, planning and communicating.

• Maintain high standards of analysis and reporting within defined timeframes by planning, organising and monitoring workflow.

• Achieve business objectives within a specific timeframes by scheduling and coordinating activities and identifying appropriate resources to perform these activities.

• Manage defined risks in the finance function and risk categories at targeted levels by adhering to internal and external guidelines/policies/ procedures/business rules/ compliance and governance requirements.

• Identify training courses and career progression for self through input and feedback from management.

• Ensure all personal development plan activities are completed within specified timeframe.

• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.Green Strategy).

• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications

• Chartered Accountant

Minimum Experience Level

• 3-5 years in financial management preferably in the financial services industry

Behavioural Competencies

• Building Partnerships
• Earning Trust
• Communication
• Decision Making
• Planning and Organizing
• Quality Orientation

Technical / Professional Knowledge

• Banking procedures
• Business Acumen
• Cluster specific operations
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Remuneration policies and principles
• Research methodology