Job Vacancies at Momentum Metropolitan Holdings Limited

Role Purpose    

• To provide an administrative, co-ordination and support role to the Human Capital team across the entire human capital value chain.

Requirements    

• Relevant Bachelor’s degree
• 2- 3 years relevant admin experience in a Human Capital environment

Duties & Responsibilities    

• Work closely with the Business Partner team in the delivery of sourcing and talent acquisition objectives.
• Full recruitment administration according to the recruitment process.
• Benefit consulting and benefit administration according to process.
• Diary management of HC business partners for scheduling interviews.
• Liaise with external service providers where necessary.
• Co-ordinate recruitment meetings and deliverables.
• Co-ordinate the scheduling of assessments and reporting on assessment progress.
• Deal promptly with client requests in a competent, efficient and professional manner.
• Tracking and updating activities of all recruitment processes and reports on relevant systems.
• Maintenance of employee information on all relevant systems.
• Provide administrative support and guidance on employee benefits.
• Co-ordination of induction and onboarding in conjunction with the L&D team.
• Ensure all employee documentation is in order and submitted to payroll timeously for all employee types (temporary, permanent and locums).
• Liaise with payroll on all relevant queries.
• Attend to all Ad-hoc requests from the team and/ or the business.
• Feedback and follow-up on all queries to ensure speedy resolutions.
• Assist with project related work as and when required.
• Drive and support effective teamwork within the department.
• Make recommendations on process improvements to increase efficiencies.
• Build relationships with all relevant stakeholders.
• Demonstrate the company’s values on a daily basis.

Competencies    

• Attention to detail
• Accuracy in processing high volumes of information
• Ability to work under pressure
• Professional and assertive communication skills
• Build relationships
• Solutions focused
• Self-management and results-driven to meet client expectations
• Proficiency in MS Office with advanced Excel skills

Closing Date    
2023/07/21

go to method of application »

Role Purpose    

• To improve the client experience through effective and efficient service through managing the claims process.

Requirements    

• Grade 12 
• Relevant tertiary qualification or studying towards
• A minimum of 4 years previous experience in commissions; remuneration payroll.

Duties & Responsibilities    
Internal Process

Appointments and Terminations 

• Capturing new appointments onto system to ensure timeous payment.
• Processing terminations timeously
• Calculating accurate leave pay figures when required and in accordance with the business leave rules.

Payments 

• Processing payments to intermediaries and sales employees
• Processing of unrealised transactions as per SLA
• Processing 3rd party payments as per SLA
• Processing advances as per SLA

Record-keeping 

• Logging transactions on business systems
• Accurate recording of supporting documentation onto business systems
• Maintaining accurate leave records and monthly updating of same

Client

• Providing detailed, accurate and easily understandable feedback to stakeholders
• Providing regular updates on outstanding queries
• Resolving and closing out queries from stakeholders within agreed SLA
• Resolving payment related queries timeously
• Actioning PC Changes accurately and in accordance with business rules and agreed processes.
• Delivering results, meeting stakeholder expectations.

People

• Improve knowledge levels of team members through formal and informal learning interventions.
• Positively influence and participate in change initiatives.
• Assist with on-the-job training of new team members.

Self-Management

• Managing own performance and development
• Effectively manage time and ensure optimal productivity.
• Be self-confident, self-motivated and relentlessly pursue targets and goals
• Living the Momentum Values & Vital Behaviours

Finance

• Completing relevant recons accurately and timeously
• Accurately processing relevant journals
• Providing finance with recons for approvals

Competencies    

• Attention to detail
• Accuracy
• Working with people, networking
• Planning and Organising skills
• Good written and verbal communication skills
• Taking initiative
• Collaboration
• Proactive individual who is a self-starter and gets things done

go to method of application »

Role Purpose    

• Provide effective and efficient service to clients by checking and approving medical aid annuities, pension fund and death claim processes in order to support operation of the Fund.

Requirements    

• Grade 12 (NQF Level 4)
• Experience in a financial services environment is essential
• Experience in the annuity environment is preferable
• Quality checking experience or exposure to quality checking will be advantageous
• MS Office suite, i.e. Word and Excel
• Employee benefits experience is preferred
• Knowledge of medical aid annuities and pension funds is essential

Duties & Responsibilities    

• Check and authorise all items processed by Service Consultants to ensure accuracy.
• Check daily unverified reports in order to find errors and ensure that payments are made.
• Ensure monthly payment runs are submitted for authorisation in order to ensure timeous payment to clients.
• Ensure processes are accurately applied in respect of departmental requirements for Home Affairs, Medical Aid, Foreign Payments and Deaths claims.
• Accurately apply annual increases to ensure members receive correct salaries.
• Investigate client queries within service agreements and provide clients with timeous and accurate feedback.
• Escalate client queries to the relevant department or stakeholder as and when required.
• Build and maintain relationships with clients and stakeholders to create a consistent client experience.
• Co-ordinate service delivery internally and externally in conjunction with the Administration Manager.
• Support the Administration Manager and client centric model that enables efficient and effective client service.
• Administration of Annuity business which includes monthly pension payments and death claims.
• Ensure that monthly payslips and annual tax certificates are sent to members.
• Monthly & quarterly reporting for customized schemes.
• Check monthly Home Affairs, Status 2 & 3 and foreign payments file.

Competencies    

• Time management
• Communication skills
• Client orientation
• Attention to detail
• Accountability
• Impact and influence

Closing Date    
2023/07/17