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We are Architects of Change We help organisations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.
ROLE AND DELIVERY RESPONSIBILITIES:
The job role includes actively participating in the incident detection process as follows:
PERSON REQUIREMENTS:
EXPERIENCE:
QUALIFICATIONS:
ROLE RESPONSIBILITIES:
DELIVERY RESPONSIBILITIES:
KEY PERFORMANCE INDICATORS:
KPI’s
Skills and Competencies
PERSON REQUIREMENTS:
EXPERIENCE:
QUALIFICATIONS:
ROLE RESPONSIBILITIES:
OLA (Operational Level Agreement) and UC (Underpinning Contract) negotiation, set-up and measurement
DELIVERY RESPONSIBILITIES:
SLA’s
KEY PERFORMANCE INDICATORS:
General
PERSON REQUIREMENTS:
EXPERIENCE:
QUALIFICATIONS:
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