Job Vacancies at FEM

Job Description

• The successful candidate will be responsible for correctly administering claims.
• The candidate will be guiding, directing, and ensuring operational delivery for the Claims team to achieve agreed goals and results. Furthermore, the candidate will provide service excellence by ensuring claims turnaround times are met. Similarly, to supervise staff which includes training and development of Medical Claims Administrators.
• The minimum requirements of the position are a B degree in Nursing or equivalent with a minimum of 5 years prior work experience in a clinical or multi-disciplinary life and disability claims environment and at least 2 years’ experience as a Team Leader with performance management experience.
• Further requirements are knowledge of the COID Act, good computer skills, the ability to work within strict deadlines and in a highly pressurised environment, reliability, and excellent communication complete our requirements.

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Job Description

• FEM is looking to appoint a Medical Claims Administrator in our Cape Town branch in the Claims Department.
• The overall objective of the position is to ensure that all registered claims are assessed and administered efficiently and effectively in terms of the Compensation for Occupational Injuries and Diseases Act.
• The position requires the incumbent to have functional computer literacy, good literacy and numeracy skills as well as an excellent performance track record. Knowledge of the COID Act and workman's compensation will be a distinct advantage.
• The minimum requirements of the position are a degree or diploma in Nursing, Physiotherapy, Occupational Therapy and Radiography or any equivalent medical qualification as well as active registration with the respective regulatory professional body. A minimum of 2 to 3 years' experience in a related environment coupled with the ability to demonstrate experience and the ability to speak more than one language are part of our minimum requirements.
• Excellent customer focus, the ability to work in a highly pressurised environment, quality orientation, reliability and excellent communication complete our requirements.

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Job Description

• FEM is looking to appoint a Risk Analyst to assist the Operational Risk Manager with the implementation of best practice risk management within the business, which is aligned to the risk-based regulation of the insurance industry.
• The successful candidate will be responsible for providing support in the monitoring, control and evaluating of the overall risk profile for relevant departments.
• The successful candidate will provide a combined assurance view through the ongoing maintenance of risk dashboards, collating and monitoring of actions to mitigate risks, monitoring of key risk indicators and risk appetite statements.
• Finally, they will be required to develop and maintain relationships between own function and key internal stakeholders to improve engagement, reporting, and wider understanding of the risk profile to support a good risk culture in the business. 
• The minimum requirements of the position are a relevant undergraduate degree with a finance, risk management, economics, or a related field focus with at least 2 to 3 years related working experience and an excellent performance track record.
• Excellent written and verbal communication and analytical skills, the ability to work in a highly pressurised environment, quality orientation, excellent organisational skills, high professional standards, reliability and resilience, reliability and excellent communication complete our requirements.