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Africa's largest Mutual Assurance Society providing a one-stop funeral insurance and burial service solution.
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Description
- Reception
- Typing
- Record keeping
- Operating switchboard
- Client services
- Data input and scanning of documents
- General office duties
- Handling petty cash
Requirements
- Grade 12
- 1-2 years relevant office administration experience will be a definite advantage
- Computer skills (Ms word, Excel and Word Perfect)
- Basic Administration skills
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RESPONSIBILITIES INCLUDE:
- Recruit up to eight high quality insurance representatives in line with the business requirements
- Ensure that appointed representatives are adequately trained
- Manage the eight insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC record
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Valid driver’s license, own reliable transport and cell phone
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RESPONSIBILITIES INCLUDE:
- Reception
- Typing
- Record keeping
- Handling of switchboard
- Client Services
- Data input and scanning of documents
- General office duties
- Handling of petty cash
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:
EXPERIENCE REQUIRED FOR THE POSITION:
- 2-3 years’ relevant office administration experience will be a definite advantage
SKILLS REQUIRED FOR THE POSITION:
- Administration skills
- Computer skills
- Good interpersonal skills and communication skills
- Time management skills
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Description
AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2023/24, twelve months Internship Programme.
You will be working for a company that is over 100 years old with strong values which are customer centric. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance.
The areas of responsibility include but are not limited to:
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and documenting activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Mutual.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client services feedback.
Requirements
Qualifications
- Financial diploma / Degree or
- Accounting/Economics Diploma / Degree or
- BSc Information Systems or
- Marketing Management Diploma/ Degree or
- Business Administration Diploma/ Degree
Skills and Experience
- Data Analytics
- Sales Experience is advantageous
- Customer Service experience advantageous
- Problem solving
- Resilient and able to work under pressure.
- Effective communication skills both written and verbal.
Role based competencies
- Excellent customer service skills
- Team player
- Customer focused
- Communication
- Analytical
- Patience
go to method of application »
Description
AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2023/24, twelve months Internship Programme.
You will be working for a company that is over 100 years old with strong values which are customer centric. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance.
The areas of responsibility include but are not limited to:
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and documenting activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Mutual.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client services feedback.
Requirements
Qualifications
- Financial Diploma/Degree or
- Accounting/Economics Diploma/Degree or
- Diploma/BSc Information Systems or
- Marketing Management Diploma/Degree or
- Business Administration Diploma/Degree
- Skills and Experience
Data Analytics
- Sales Experience is advantageous
- Customer Service experience advantageous
- Problem solving
- Resilient and able to work under pressure.
- Effective communication skills both written and verbal.
Role based competencies
- Excellent customer service skills
- Team player
- Customer focused
- Communication
- Analytical
- Patience
go to method of application »
Description
- Reception
- Typing
- Record keeping
- Operating switchboard
- Client services
- Data input and scanning of documents
- General office duties
- Handling petty cash
Requirements
- Grade 12
- 1-2 years relevant office administration experience will be a definite advantage
- Computer skills (Ms word, Excel and Word Perfect)
- Basic Administration skills
go to method of application »
Description
- Reception
- Typing
- Record keeping
- Operating switchboard
- Client services
- Data input and scanning of documents
- General office duties
- Handling petty cash
Requirements
- Grade 12
- 1-2 years relevant office administration experience will be a definite advantage
- Computer skills (Ms word, Excel and Word Perfect)
- Basic Administration skills
go to method of application »
YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
- Ensuring that the platform is fully functional administered and updated regularly
- Facilitating and organizing special courses and train super users on the eLearning platform.
- Updating and implementing new plug-ins, troubleshoot system issues and fix problems that might occur with the system.
- Promoting and advertising the creation of an online learning culture and managing the eLearning platforms blogs, podcasts and internal announcements.
- Utilizing a variety of instructional strategies to create engaging and inspiring eLearning experiences that enhance and transfer learning in the workplace.
- Designing, developing and reviewing project specific learner and facilitator manuals, and training programs in consultation with the managers
- Designing, developing, review project specific policies, and procedure (SOP) manuals in
- consultation with clients, based on existing material or as original documents.
- Developing training resources using new and innovative authoring tools to best prescribe the groups learning style.
- Evaluating the effectiveness of training programs using surveys, questionnaires, interviews and observations.
- Collaborating with subject matter experts (SMEs) to effectively translate highly technical concepts into user friendly and professional learning programs.
- Rendering client technical support and engaging with all stakeholders in order to ensure accurate content creation in accordance with internal standards, policies and SLAs/ specifications.
- Developing and delivering progress reports, proposals, required documents and presentations in relation to projects.
- Conducting ongoing research and manage assigned projects to promote continuous blended learning approach and innovation
Requirements
- You should be in possession a 3-year tertiary qualification in educational technology.
- Advanced level of proficiency relating to MS Office Suite.
- You should have 5 – 8 years practical experience in educational technology.
- You should have a minimum of 3 years of professional experience in designing, developing and managing online, blended or other technology mediated instruction.
- Customize LMS according to business needs.
- Training experience on Learner Management System and knowledge of different LMS systems.
- Research, organizational and presentation skills.
- Multimedia development skills and experience in using video and audio equipment and video editing tools.
- Excellent administrative ability eLearning authoring tools proficiency (highly recommended)
- Excellent writing skills in English.
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail