Job Opportunities at Smollan

We are on a look out for an experience and suitably qualified Operational Intelligence Administrator in our Business Intelligence department to ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders.

As an OI Administrator, you will be responsible for:

• Effective administration
• Effective analysis and reporting
• Effective operational systems
• Effective fleet and call cycle administration
• Vehicle Tracking
• Ensure records are kept regarding total optimised distances
• Effective teamwork and self-management
   

What are we looking for?

To qualify for this role, you should have:

• 2 - 3 years’ experience in a systems / analytical environment preferably within FMCG
• Advanced Excel skills
• Experience in Operational and Reporting Systems
• Reporting skills

What’s in it for you?

• A dynamic team culture
• Competitive benefits package
• Joining a company that has a passion for people development and career growth
• Opportunity to work remotely
• An international and diverse work environment

go to method of application »

As a Market Development Specialist /Sales Specialist you will be responsible for:

• Call Cycle Compliance and KPI achievement
• POS installation, placement and replenishment at Trader outlets
• Daily Reporting on HHT and across KPIs, driving look of success
• Collecting and sharing insights, opportunities, competitor activity and monitoring visibility of product flow

Effective execution of promotional activity

• Communicate promotional activities to store owners
• Negotiate POS material with store owners / managers
• Ensure promotional activities have been implemented, maintained and reported on
• Provide feedback to relevant stakeholders
• Monitor competitors’ new innovations
• Ensure all in-store staff understand mechanics of promotion and provide feedback to Supervisor
• Build-up of promotional events and displays as requireAdhoc promotional activities

Call cycle management

• Identify call cycles and ensure implementation thereof
• Administer and complete according to requirements
• Inform Supervisor of cycle and ensure suitable

Effective administration

• Complete reports timeously
• Manage assets and equipment
• Complete necessary documentation when required

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
• Build and maintain strong working relationships

Effective self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs

Key Competencies

• Organisational commitment
• Teamwork & collaboration
• Relationship building
• Agility
• Performance & results driven
• Continuous growth & improvement
• Resilience & stress management
• Service Excellence
• Analysis & problem solving
• Sales orientation
• Quality & detail excellence
• Communication

What are we looking for?

To qualify for this role, you should:

• Matric/Grade 12
• Tertiary qualification – added advantage
• 1 -2 years’ experience in Telecommunications sales and marketing
• Tech Savvy
• Valid Drivers licence
• Smart-phone ( Operating System | iOS 9.0 or higher or Operating System | Android 6 or higher