Job Opportunities at Pick n Pay Stores Limited

Job Advert Summary    

• To enure the safety and security of all staff and customers while ensuring all procedures and policies are adhered to

Minimum Requirements    

• Matric / Grade 12 / Equivalent
• Must have a security qualification
• Must be registered with SIRA/SOB and grade C
• 2-4 years relevant retail experience

Duties & Responsibilities    

• Interact with customers / employees in a courteous manner while applying security policies and procedures and offering an efficient security service
• Must be able to evaluate security systems and procedures and make recommendations for improvement where necessary
• Must be able to liaise with senior management as well as outside security organizations and the SAP services
• Perform all security duties according to company policies and procedures
• Follow correct emergency procedures
• Ensure that security procedures are adhered to by employees and customers
• Identify possible security risks, take appropriate action and inform relevant people
• Safeguard company assets
• Be consistently alert / vigilant / aware of what is going on by scanning for areas that need attention and by taking the required corrective action
• Handling challenging customers, standing for long hours and routine work
• Must be able to assist with alarm call outs if necessary

Competencies   

• Complete tasks in an accurate and precise manne
• Being assertive in exerting influence confidently, firmly and fairly
• Show reliability and commitment to Pick ‘n Pay by following directions, policies and procedures
• Even tempered of character, remaining calm and level headed while dealing with difficult / stressful situations
• Must be able to lead by example
• Able to work flexible hours/shifts
• Must be contactable at all times

Additional Information    

• Competency based Interview and Numeracy test to assess above requirements and competencies

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Job Advert Summary    

• Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines.

Minimum Requirements    

• 2-3 years' sales experience
• Retail experience required 
• Good Understanding of Multi Media platforms advantageous 

Duties & Responsibilities   

• Manages GMD operations to maximize sales and deliver excellent customer service.  
• Leads GMD teams to optimize stock levels with minimal out of stock.  
• Ensures adherence budgets and targets set in GMD.  
• Monitors budgets (expenses, turnover, gross) and takes appropriate action.  
• Regular consultation and reporting to GMD team and management. 
• Ensures that team performance standards are monitored and corrective action is taken.  
• Ensures adherence to security procedures to minimize shrinkage and stock loss  
• Implements shrinkage control measures.  
• Monitors and drives the implementation of promotional activities in GMD. 
• Ensures that customer service excellence is achieved and delivered by all team members 
• Provides customers with professional responses. 
• Analyses of stock reports and takes appropriate action on stock levels.  
• Analyses of daily/weekly turnover figures and areas of improvement identified and actioned.  
• Display energy, determination, urgency and commitment in order to generate results and meet objectives. 
• Manages, motivates and operates with a great sense of urgency. 

Competencies   

• Customer and sales centric  
• Must be goal driven and have a proven track record of driving sales  
• Sound knowledge of customer service and the dynamic market requirements  
• Solid communication and interpersonal skills  
• People management skills and the ability to delegate responsibly  
• Ability to motivate teams to deliver on targets  
• Ability to work retail hours    
• Ability to work in a pressurized fast paced retail environment 

Additional Information    

• Competency based Interview and Numeracy test to assess above requirements and competencies
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

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Job Advert Summary    

• To provide first-class customer service in timely, friendly and knowledgeable manner via face to face interaction.  Acts as a liaison to customers who are looking to purchase an item.  Demonstrates product knowledge for the benefits of purchasers 

Minimum Requirements    

• 2-3 years' sales experience

Duties & Responsibilities    
Sales

• Actively seek and engage customer prospects in the store to maximise sales potential
• Provide assistance and information on product features to meet sales target
• Adhere and achieve department’s sales targets on a monthly, bi-annual and annual basis
• Identify sales opportunities and prepare sales action plans and schedules to meet specific targets

Customer Service

• Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires
• Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met
• Collaborate with co-workers to ensure proper customer service is delivered
• Identify and expedite the resolution of customer concerns to maximise satisfaction

Product Knowledge

• Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
• Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers

Administration

• Prepare paperwork to activate and maintain contract services
• Analyse sales reports and interpret information to assist in putting together sales action plans

Leading Self

• Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions
• Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goals 
• Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers
• Focus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities

Competencies   

• Numerical Reasoning
• Drive
• Stress handling and Resilience
• Building Relationships
• Persuasiveness
• Problem solving
• Customer Service Orientation
• Teamwork
• Building the Brand
• Influence

Additional Information    

• Competency based Interview and Numeracy test to assess above requirements and competencies
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

go to method of application »

Job Advert Summary    

• To maintain the integrity of the store inventory  focussing on the accuracy of the stock ledger, thus ensuring proper decision making by senior store management.

Minimum Requirements    

• Grade 12 (matric)
• 2-4 years relevant retail / inventory experience 

Duties & Responsibilities    
Inventory control

• Ensures stock count plan executed- National, Divisional and Ad Hoc counts
• Ensures Exit management control
• Ensures Dormancy, Obsolesce and Overstock controls
• Analyses discrepancies in postings and advise Store management on corrective actions to follow
• Ensures stock movement processes are followed e.g. Shop Use, RTC, Inter department transfers and Waste

Merchandising Management

• Prints / Analyses daily & weekly stock reports e.g. In-store category review (Dormant – weekly), negative stock and On-Shelf availability
• Confirms availability of stock by location for Dormant- / Obsolete – and Exit stocks
• Reports deviations on merchandise standards /admin to FAM, Fresh Foods and / or Store manager
• Reports non-compliance on Inventory movement process to FAM, Fresh Foods and /or Store manager g. inter department transfers, interbranch, waste

Administration

• Verifies stock related reports / postings with Store manager
• Analyses and investigates all operational stock and movement reports
• Plans for ad hoc store requests for counts
• Checks and maintains system integrity
• Completes stock availability program daily and weekly
• People Management & Development
• Coaches and supervises staff

Competencies   

• Create, read and interpret reports 
• Achieving results through others 
• Plan, organize and follow up on activities and plans 
• Good personal communications skills 
• Adhere to standards, procedures and policies 
• Customer Orientation 
• Communication skills – clearly conveying message and actively listening 
• Business mindedness 

Additional Information    

• Competency based Interview and assessment test to assess above requirements and competencies
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores. 

go to method of application »

Job Advert Summary    

• To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to. 

Minimum Requirements    

• Experience as a Baker / Bakery Supervisor/Manager
• Preferably NQF 2 Bakery qualification

Duties & Responsibilities   

• Merchandising Management
• Conducts regular quality checks on merchandise
• Executes plano guide 100%
• Handles product as per SOP 
• Ensures products are produced according to recipe specifications
• Ensures department is ready for trade by store opening time
• Identifies fast selling lines within store, and implications on margin and sales opportunities
• Ensures product is wrapped and packed according to standards
• Ensures sufficient product available for customer demand
• Ensures compliance to hygiene, housekeeping and safe working standards
• Monitors the implementation of all promotional activities – adherence to promotional calendar
• Back up areas are kept clean and clear
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained
• Ensures stock rotation
• Monitors the adherence to food safety and health and safety standards are maintained
• Manages Non-Conformances via effective corrective action
• Implements cleaning schedules and checks effective cleaning and sanitation
• Recording of Food Safety Daily Checklist 
• Customer Services Management
• Responds to customer requests
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability 
• Ensures department standards are maintained, equipment is manned and in working order

Staff Management

• Communicates critical information to staff
• Set targets and activities – priorities, delegates and communicates
• Handles procedural, policy and legislative non compliance
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste 
• Checks and amends Kronos scheduling
• Coaches staff

Administration

• Ensures that all equipment is properly maintained in effective working order
• Ensures that general maintenance standards are met
• Monitors waste, and ensures procedures are adhered to
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

Systems

• Gap scanning out of stocks
• Identifies, counts, and records out of stocks & over stocks
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
• Processes IDTs via SAP 
• Actions reduced to clear on SAP as per SOP 
• Checks for electronic communications regularly during the working day 
• Processes waste 
• Ensure PID’s are counted correctly as per the National P & L schedule 

Competencies   

• Achieving results through others
• Plan, organize and follow up on activities and plans
• Adhere to standards and policies
• Customer Orientation
• Communication skills – clearly conveying message and actively listening
• Business mindedness
• Bakery Skills
• Production Planning

Additional Information    

• All applicants will be required to successfully complete the appropriate assessment as well as meeting the requirements and competencies above as assessed through a competency based interview.

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Job Advert Summary    

• Plan and manage the frontline, providing exceptional customer service. Manage and maintain security on the frontline.

Minimum Requirements   

• Frontline Supervisory and Retail Experience / Admin department
• Willing to work shifts

Duties & Responsibilities   

• Provide exceptional customer service
• Promptly respond to cashier queries and issues
• Authorise transactions per the SOP
• Manage queues proactively
• Manage and maintain hygiene, housekeeping and safe working standards on the frontline
• Manage and maintain all security procedures
• Proactively manage the prevention of waste and shrink
• Manage the human resource (communication and training)
• Initiate and coordinate social responsibility activities
• Manage the efficient operation of the cash office
• Complete all required documents and administration daily

Competencies   

• Attention to detail and conscientious
• Assertive with a sense of urgency
• Customer focused
• Human resource management skills (including communication and training)
• Change management skills
• Communication skills
• Planning
• Organising
• Time management
• Leadership and control
• Problem solving
• Conflict management
• Ability to delegate

Additional Information    

• Competency based Interview and Numeracy test to assess above requirements and competencie
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

go to method of application »

Minimum Requirements   

• Successful completion of relevant Introduction to Retail Supervision blue file
• Minimum of 2 years in a supervisory position
• Previous experience in the Butchery or Fish department

Duties & Responsibilities   

• Manage employees in to ensure the Butchery Department runs effectively`
• Control wastage/ shrinkage/ damages
• Ongoing training and development of employees
• Control budgets (expenses, turnover, growth) and take action
• Plan and implement sales promotions
• Ordering and control of stock levels
• Preparation of fresh meat and Fish lines
• Maintenance of hygiene/ housekeeping and safe working standards
• Plan daily/weekly production of products Operate all Butchery Equipment including the Band saw.
• Control, Merchandise and Promote stock according to laid down procedures and standards.
• Prepare and break various meat carcasses according to laid down specifications.
• De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors. .
• Check temperatures and monitor/maintain the cold chain.
• Provide the required product or services and handle customers in a courteous and business-like manner.
• Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
• Assist with the receiving of meat from suppliers.
• Operate Butchery Equipment i.e. (Wrapping Machine / Vacuum Machine / Scale Equipment / Mincing Machine / Boerewors Filler).
• Prepare boneless meat cuts i.e. steak / goulash etc.

Competencies   

• Have passion for the product and a sense of urgency
• Proven management experience
• Ability to identify and solve problems
• A strong team player
• Be assertive in a calm and confident manner
• Proven administrative abilities
• Able to work in cold conditions (exposure to freezers & wet conditions)

Additional Information    

• Must comply with the medical criteria required by the OSH act for the Butchery/Fish.
• All applicants will be required to successfully complete the appropriate numeracy screening assessments.
• Undergo a competency-based interview

go to method of application »

Minimum Requirements   

• Successful completion of relevant Introduction to Retail Supervision blue file
• Minimum of 2 years in a supervisory position
• Previous experience in the Butchery or Fish department

Duties & Responsibilities   

• Manage employees in to ensure the Butchery Department runs effectively`
• Control wastage/ shrinkage/ damages
• Ongoing training and development of employees
• Control budgets (expenses, turnover, growth) and take action
• Plan and implement sales promotions
• Ordering and control of stock levels
• Preparation of fresh meat and Fish lines
• Maintenance of hygiene/ housekeeping and safe working standards
• Plan daily/weekly production of products Operate all Butchery Equipment including the Band saw.
• Control, Merchandise and Promote stock according to laid down procedures and standards.
• Prepare and break various meat carcasses according to laid down specifications.
• De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors. .
• Check temperatures and monitor/maintain the cold chain.
• Provide the required product or services and handle customers in a courteous and business-like manner.
• Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
• Assist with the receiving of meat from suppliers.
• Operate Butchery Equipment i.e. (Wrapping Machine / Vacuum Machine / Scale Equipment / Mincing Machine / Boerewors Filler).
• Prepare boneless meat cuts i.e. steak / goulash etc.

Competencies   

• Have passion for the product and a sense of urgency
• Proven management experience
• Ability to identify and solve problems
• A strong team player
• Be assertive in a calm and confident manner
• Proven administrative abilities
• Able to work in cold conditions (exposure to freezers & wet conditions)

Additional Information    

• Must comply with the medical criteria required by the OSH act for the Butchery/Fish.
• All applicants will be required to successfully complete the appropriate numeracy screening assessments.
• Undergo a competency-based interview

go to method of application »

Job Advert Summary    

• To enure the safety and security of all staff and customers while ensuring all procedures and policies are adhered to

Minimum Requirements   

• Matric / Grade 12 / Equivalent
• Must have a security qualification
• Must be registered with SIRA/SOB and grade C
• 2-4 years relevant retail experience

Duties & Responsibilities   

• Interact with customers / employees in a courteous manner while applying security policies and procedures and offering an efficient security service
• Must be able to evaluate security systems and procedures and make recommendations for improvement where necessary
• Must be able to liaise with senior management as well as outside security organizations and the SAP services
• Perform all security duties according to company policies and procedures
• Follow correct emergency procedures
• Ensure that security procedures are adhered to by employees and customers
• Identify possible security risks, take appropriate action and inform relevant people
• Safeguard company assets
• Be consistently alert / vigilant / aware of what is going on by scanning for areas that need attention and by taking the required corrective action
• Handling challenging customers, standing for long hours and routine work
• Must be able to assist with alarm call outs if necessary

Competencies   

• Complete tasks in an accurate and precise manner
• Being assertive in exerting influence confidently, firmly and fairly
• Show reliability and commitment to Pick ‘n Pay by following directions, policies and procedures
• Even tempered of character, remaining calm and level headed while dealing with difficult / stressful situations
• Must be able to lead by example
• Able to work flexible hours/shifts
• Must be contactable at all times

Additional Information    

• Competency based Interview and Numeracy test to assess above requirements and competencies

go to method of application »

Job Advert Summary    

• This exciting opportunity exists at our Bluewater Bay Port Elizabeth Local Store. We are looking for a Local Store Manager - Bluewater Bay who will be responsible for the leadership and supervision of the store that he/she is appointed to. This function includes planning, organising, directing, motivating, and controlling the work of the store team to achieve the Pick n Pay Local Format’s objective.

Minimum Requirements    

• Matric
• 5 years retail experience
• 3 years store management experience

Computer Skills (Intermediate)

Duties & Responsibilities   

• Deliver customer service that exceeds customer expectations
• Implement and maintain the KPA’s & KPI’s that define the success of the store and the Local 7 Wonders performance in line with Local’s tramlines. Monitor and measure all KPA’s and KPI’s.
• Identify non-conformance and immediately formulate an action plan to rectify.
• Implement the plan and monitor progress until the non-conformance is dealt with successfully.
• Keep all relevant stakeholders informed.
• Ensure that the 5’s are implemented and maintained
• Implement and maintain the SOPS for the Local stores and transform them into a daily routine that is managed and driven by all levels of your team
• Drive on the job training that will ensure that staff is skilled and aligned to what is required by Local in terms of delivering a quality product and service aimed at exceeding customer expectations
• Implement and maintain the required compliance requirement consistently across all stores. This includes:
• Hygiene, housekeeping, food safety, employee health and safety, basic labour relations, local internal standards, policies, and procedures.
• Implement and maintain the Local disciplines of display and merchandising standards as per the Local plan on grams that are clearly communicated to all the staff responsible for managing these standards.
• This includes ensuring that all products are clearly ticketed and priced correctly.
• Ensure that stock levels are maintained and out of stocks are minimised within the specified Local tramlines.
• Actively work on building a positive team spirit and ensuring that the Local goals are achieved as a team
• Pull, interrogate, and execute the right action to reports published by the Support and regional office
• Drive sales through aggressive product displays and by focusing on all advertised lines.

Competencies   

• Ability to work in a fast-paced environment and to simultaneously meet various deadlines
• Good communication skill
• Ability to make decisions
• Driving Results
• Ability to work with teams
• Good numerical and financial acumen
• Reporting & auditing

Additional Information    

• Competency based interview to assess above requirements
• Short-listed applicants may be subjected to relevant assessments

go to method of application »

Job Advert Summary    

• To execute on the People agenda in the Eastern Cape region representing the PnP Coastal division in all areas working with stores and the regional office team.

Minimum Requirements    

• Relevant degree and or qualification, post graduate degree advantageous
• Up to 8 years’ experience in related discipline, with exposure to managing all aspects of the HR Value Chain.

Duties & Responsibilities   

• Execute on People Plan per Business Unit | Division
• Business Partnering
• Strategy Alignment
• Change and Project Management
• Talent Management
• Performance Management
• Management and Leadership Development
• Talent Sourcing
• Stakeholder Alignment
• Employee Relations

Competencies   

• HR Professional
• Excellent communication skills
• Track record of the ability to Influence
• Strong interpersonal skills
• Strong negotiation skills – the ability to mediate complex and difficult disputes
• Strong analytical and critical thinking skills
• Business Acumen
• Organisational Agility
• Champions Diversity & Inclusion
• Champions employee centric workplace Culture
• Results Orientation
• Resilience
• Numerical Capability
• Advanced computer literacy

Additional Information    

• Competency based interview to assess above requirements

Closing Date    
2023/07/27