Job Opportunities at Nedbank

Job Purpose

• We are looking for Regional Manager Sales & Services Card Acquiring to deliver sales teams results through enabling others, and ensure alignment to Nedbanks' strategic focus areas.

Job Responsibilities

• Build and maintain relationships with relevant stakeholders.
• Identify and meet stakeholder needs, including giving them regular feedback.
• Identify opportunities for collaboration.
• Ensure effective resource capacity and planning.
• Achieve clear accountability of team members.
• Ensure resource capacity is aligned to the needs of the business.
• Ensure relevant processes and procedures are followed.
• Plan and monitor development by scheduling and tracking team progress against performance.
• Engage with the team and Identify additional training and development requirements. E
• nsure relevant stakeholders are kept informed and updated.
• Identify opportunities for improvement.
• Ensure transformational targets are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Participate in the development and implement action plans to address issues raised in culture surveys.
• Create a client service culture through various interventions.
• Achieve operational excellence.
• Encourage team to generate innovative ideas and share knowledge.
• Manage budget costs within budgeting constraints.
• Set and allocate sales targets for the team. Review sales targets against performance.
• Ensure profitability of distribution medium.
• Make recommendations for alternate improvements to the business by reviewing non-performing areas.
• Meet financial targets through monitoring, tracking and reviewing performance of the team.
• Ensure quality sales standards are agreed to and delivered on.
• Manage performance of staff by implementing performance agreements and ensuring a clear vision.
• Mentor and coach staff on identified performance gaps.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Follow the recruitment process when recruiting talent.
• Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
• Manage the onboarding process of new employees.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Relevant Bachelor Degree or Diploma.

Minimum Experience Level

• Minimum 3 years in a sales leadership role

Behavioural Competencies

• Becoming a Business Advisor
• Building the Sales Team
• Building Trusting Relationships
• Coaching the Sales Team
• Driving for Results
• High-Impact Communication
• Making Sales Operations Decisions
• Motivating the Sales Team

Technical / Professional Knowledge

• Business administration and management
• Client service management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge
• Staff resource planning
• Management information and reporting principles, tools and mechanisms

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Position

• Audit Portfolio Manager: Cyber and Information Security

Job Purpose

• To work in collaboration with the various teams within GIA as well as the wider risk and security Teams to deliver the annual audit plan thereby providing reasonable assurance to stakeholders that key information and cyber risks are being mitigated through adequate and effective management controls in accordance with Group Internal Audit (GIA) methodology

Job Responsibilities

• Execute Cyber security audit assignment planning, fieldwork and reporting in line with the Group Internal Audit (GIA) methodology and Institute of Internal Auditors (IIA).
• Provide independent assurance to the Group Audit Committee that business is adequately mitigating key strategic and operational risks.
• Assess and understand business systems, processes, tools, methodologies and templates, within audit scope.
• Identify and assess the design adequacy and operational effectiveness of controls within audit scope.
• Be commercially minded and understand the broader business strategy in auditing approach.
• Manage allocated billable hours in line with Audit plan.
• Act as a trusted business advisor through providing audit insights in line with audit methodology.
• Maintain stakeholder relationships through regular scheduled engagements.
• Build sound professional relationships through addressing client concerns.
• Influence stakeholders to address inefficiencies in resolving audit findings through utilising professional experience in demonstrating benefits of best audit practice.
• Partner with stakeholders in providing regular audit progress updates and timeous reporting of key audit findings.
• Ensure client centricity in audit engagements with stakeholders.
• Ensure GIA policies and principles are maintained and applied through the audit process.
• Identify and ensure compliance with relevant laws, regulations and guidelines in line with audit scope.
• Ensure continuous improvement of the quality of audits through providing professional insights.
• Prepare quality, relevant and commercially astute assignment and reports.
• Analyse and interrogate client processes, evidence and verbal information independently.
• Apply professional judgement in all audit interactions.
• Apply experience and best practice into audit discussions and work performed.
• Deal with complex verbal and documented information and data in the audit process.
• Support the achievement of the business strategy, objectives and values.
• Stay abreast of developments in field of expertise.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking.

Minimum Experience Level

• 4-5 years cyber and information security experience within an Audit function.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Qualifications: Relevant BCom (Informatics/Information Systems) OR BSC (Computer Science or IT) Degree
• Honours degree advantageous

Technical / Professional Knowledge

• Technical exposure to infrastructure/network and multi-platform environments in diverse geographic and regulatory environments as required
• Technical knowledge of Project security assurance reviews (pre and post implementation reviews) using Agile practices
• Auditing IT general controls (such as DR, backups, physical access / data centres, change management)
• Auditing Infrastructure environments: Hypervisor/ Virtual machines, virtual network and virtual storage Virtual machines, Network devices (firewalls, routers, switches, etc), Operating systems, Database & Endpoint Devices
• Auditing experience of application security or web services, web or mobile applications, digital platforms, remote working
• Infrastructure hardening reviews: Internal & external vulnerability & patch management, penetration testing/ assessments
• Third party cyber security risk assessments or reviews
• Cyber security awareness assessments or reviews
• Information Security: Data Privacy & Data Leakage Prevention
• Cyber resilience, Business Impact Assessments, Disaster Recovery
• Cyber security exposure to new and emerging technologies: Cloud Computing, Artificial Intelligence (AI), Robotics, Machine Learning, APIs
• Exposure to Cyber Security Standards/Frameworks: ISO 27001/2, CRRMF, NIST, ISF, COBIT, CIS, OWASP, etc
• Cyber security incident reviews: Identification, Protection, Detection, Response, Recovery Processes
• Financial Services experience (preferable)

Type of Exposure

• Influencing stakeholders to obtain buy-in for concepts and ideas.
• Conducting quality assurance reviews
• Sharing information in different ways to increase stakeholders understanding
• Building and maintaining effective relationships with internal and external stakeholders
• Auditing
• Interacting with diverse people
• Analysing and interpreting qualitative and quantitative data
• Financial services; preferable banking
• Communicating standards to others
• Consolidate data from various sources and identify/interpret trends

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Job Purpose

• To obtain; capture or process data within laid down policies; procedures and systems in order to satisfy clients and bank requirements to achieve departmental objectives and targets.

Job Responsibilities

• Minimise financial loss by verifying if the client has adequate funds before processing the request.
• Minimise financial loss due to negligence by checking the accuracy of the request before and after processing the request.
• Ensure compliance with bank policies and industry regulations in order to minimise opportunities for threat of loss.
• Ensure bank charges have been debited for once-off requests by capturing manually on Nedbank Terminal Emulator (NTE).
• Meet standards for quality by adhering to the Service Level Agreements (SLA) and turnaround times.
• Build client trust by resolving queries timeously, communicating SLA deviations and suggesting resolutions.
• Build and maintain internal and external relationships with clients by educating and guiding clients of the requesting process and system.
• Provide monthly workflow updates by preparing and submitting daily and monthly statistics reports to the team leader.
• Mitigate risk of frauds by verifying client details with records on the banking platform and Nedbank Terminal Emulator (NTE).
• Ensure security procedures are adhered to by verifying the authorised signatories on Signature Verification (SIGVER) system.
• Confirm the client request by telephone to ensure that the client is aware of the request and that everything is in order for approval.
• Capture the name of the client, date and time, sign and stamp in accordance with the bank procedures to approve the request.
• Update the receiving file by capturing the request on the server in the relevant folder.
• Ensure serious incidents affecting the department performance are reported  and recorded on the incidents form.
• Ensure adherence with all workflow processes by working in accordance with the Aris map.
• Improve service delivery by redirecting security stationery to the correct branches and updating branch details with printers and couriers.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.
• Create and manage own career through guidance and support of management, department and colleagues.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
• Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.

People Specification

• We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic.  Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. 

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• B. Commerce degree (IT)

Technical / Professional Knowledge

• Administrative procedures and systems
• Business writing
• Data analysis
• Relevant regulatory knowledge

Behavioural Competencies

• Communication
• Collaborating
• Work Standards
• Managing Work
• Quality Orientation
• Sustaining Customer Satisfaction

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Job Purpose

• To be the custodian of technical thought leadership within Group Technology (GT) environment by providing expertise, guidance and advice that relates to the integration of solutions across multiple technologies, and the supporting-processes such that GT is able to deliver sustainable and quality solutions in alignment to the overall strategy of the Bank whilst growing the technical expertise within the organisation.

Job Responsibilities

• Create a competitive advantage by consulting and providing advice on systems, processes, frameworks and products in line with the company strategy.
• Ensure the delivery of the design through consulting, identifying and collaborating with stakeholders.
• Keep GT accountable for all technical deliverables.
• Provide guidance and support regarding technology discussions to executive management in order for them to make quality decisions.
• Upskill stakeholders on technical designs and provide technical mentoring to all technical roles.
• Obtain buy-in on deliverables from sponsors and executives by presenting at Executive meetings.
• Direct, facilitate, participate and contribute to technical forums.
• Ensure test strategy covers full end to end technology stack including non-functional requirements through consulting, identifying and collaborating with stakeholders.
• Position best practice software development methodologies and identify bottlenecks in the application development process.
• Identify possible conflicts across deliverables and technologies and recommend suitable solutions.
• Ensure risks are mitigated by identifying and raising risks on deliverables and strategies and proposing solutions.
• Identify emerging technologies that will give Nedbank a competitive advantage.
• Be part of the journey of proving and productionalising emerging technologies.
• Participate in severities and high impact problem resolution and provide expert guidance and solutions on technical problems.
• Ensure transition to the future mode of operation by participating in shaping the enterprise architecture roadmap through consulting, identifying and collaborating with stakeholders.
• Ensure alignment to Nedbank environment and legislative requirements by reviewing and providing advice on product or technology specific standards.
• Perform independent research on technology best practice.
• Identify individuals that could perform a specialist role and actively participate in their development.
• Participate in industry forums and keep up to date with emerging technologies.
• Manage the technical specialist career stream.
• Provide coaching, mentoring and upskilling of others within area of expertise
• Support the achievement of the business strategy, objectives and values
• Stay abreast of developments in field of expertise
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant technical qualification/ certification or equivalent experience
• Matric with Maths

Minimum Experience Level

• Min 15 years experience in an IT environment across infrastructures of which at least 5 years as Multi Discipline Specialist at Nedbank in the IBM Mainframe environment with advanced exposure to COBOL, DB2, CICS program development.

Technical / Professional Knowledge

• Information Technology concepts
• Advanced IBM Mainframe, COBOL, CICS, DB2 and JCL experience
• Expert at problem solving
• System Development Life cycle(SDLC)
• Strong analysis and design and the ability to do end-to-end designs
• Role relevant related technologies
• Service orientated Architecture (SOA)
• IT Solutions Architecture
• IT Infrastructure Architecture
• Knowledge across multiple technologies
• IT Risk and security principes
• Multiple operating system
• Systems Analysis and design
• GT specific operational knowledge
• ITIL

Behavioural Competencies

• Decision Making
• Technical/Professional Knowledge and Skills
• Influencing
• Building Partnerships
• Adaptability
• Emotional Intelligence Essentials
• Building Trusting Relationships